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locked Re: Draft not saved or updated while being edited for a long time #bug

Andy
 

re: "Did you try clicking on "Home" and seeing if it reappeared?"

I thought I answered that already.  Clicking on Home (after the Draft became truncated) did not give me the entire message again.  It gave me only the truncated version.  The same thing happened if I logged out and back in.

In case you misunderstood, the Draft was always there and I could always open it.  It just opened with most of the contents missing.  It appeared to be a very early draft of the message, as if Groups.io saved it only once, very early in my editing session.

Andy


locked Re: Draft not saved or updated while being edited for a long time #bug

 

Did you try clicking on "Home" and seeing if it reappeared? That always works for me.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked Re: Draft not saved or updated while being edited for a long time #bug

Andy
 

I always watch out for that.  No, I had only 1 window open.  It was full of lots of text when I closed it, and most of it was gone when I re-opened the Draft.

Andy


locked Re: Draft not saved or updated while being edited for a long time #bug

KWKloeber
 

Andy is possible that you had the draft open in two different windows or tabs? 
I have found (via some testing) that the most-recently closed window is what is saved.  I've never lost a draft but have screwed up and had one open in different windows and exited my older version last (so it replaced my just--minutes-earlier-edited/completed version.)  For it to save that way IT APPEARS that the second window actually needs to be edited. 

So, open a draft in window A (draft A)
Open the same draft in window B (draft B)
Edit draft A and close window A = draft A is saved.
Then exit window B = draft A remains (draft B is not saved)
BUT make ANY edit to draft B before closing window B = draft B replaces draft A  (A bummer if that happens by accident) 


locked Re: Draft not saved or updated while being edited for a long time #bug

Michael Pavan
 

On Aug 2, 2021, at 9:30 PM, Andy <AI.egrps+io@gmail.com> wrote:

I just lost a lot of work. I was writing a medium-long reply (in my group) in the web interface, spread out over some time.
I commiserate.
I've found it is always risky to compose a message either in an email or a webform, rather than in a text document on my own machine. Granted it's tempting, but I've been burned too often.


locked Re: Draft not saved or updated while being edited for a long time #bug

Andy
 

If you mean that clicking Home gets you the most recent Draft, that didn't work for me.  All I got was the first draft, saved hours earlier.

I think what I did to leave the editing window, was go straight to Admin>Activity log, or maybe to Messages.  I rarely ever use the Back button.

Groups.io should give us a way to save the draft of a message that is not ready to be sent yet.  As long as there is the Drafts section, it ought to be made usable.  I'm seeing many problems with Drafts.

Andy


locked Re: Draft not saved or updated while being edited for a long time #bug

 

I've had this happen, and I posted about it here awhile back, and was advised not to use the "back" button while working on a draft. HOWEVER, I have since discovered that no matter what you do, back button or no back button, if you click on Home the most recent draft does show up in Drafts. At least, usually, for me. I would try that.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Event: Messages sent via email were delayed #outage - Monday, August 2, 2021 #cal-invite #outage

main@beta.groups.io Calendar <noreply@...>
 

Messages sent via email were delayed #outage

When:
Monday, August 2, 2021
6:00pm to 8:00pm
(UTC-07:00) America/Los Angeles

View Event

Description:

Due to a bug in the code that processes incoming emails, no inbound email was processed during this time. No email was lost, just delayed.


moderated Re: Messages sent via email being delayed #misc

 

It just came in, one minute ago. :-) It was the only one missing.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Messages sent via email being delayed #misc

 

Actually, at least one message was lost. It was one that would have required approval, and the pending notice never came through email, nor did the message show up in pending, nor does the sending of it appear in the group activity log. In this message's case, it was no great loss. But just letting you know, in case it matters.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Messages sent via email being delayed #misc

 

On Mon, Aug 2, 2021 at 08:12 PM, Mark Fletcher wrote:
I still need to figure out why I wasn't paged.
That's easy! Because you didn't give me your pager. :p
Hope you had a nice dinner!
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Messages sent via email being delayed #misc

 

On Mon, Aug 2, 2021 at 8:05 PM J_Catlady <j.olivia.catlady@...> wrote:
I sent a message to my group via email and it has not shown up 20 minutes later. I tried some subsequent test messages via email and they are not showing up, either, although the delay is not (yet) as long yet. They're just not coming through.

At 6pm Pacific Time, I pushed a change to our email pipeline. And then I went out to a lovely dinner with my wife. What I didn't know is that the change was causing repeated crashes, delaying all incoming email. I was not notified of this, unfortunately. I've fixed the crash and email is flowing again. I still need to figure out why I wasn't paged.

No email was lost. Just delayed.

Sorry, and thanks.
Mark 


moderated Messages sent via email being delayed #misc

 

I sent a message to my group via email and it has not shown up 20 minutes later. I tried some subsequent test messages via email and they are not showing up, either, although the delay is not (yet) as long yet. They're just not coming through.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


locked Draft not saved or updated while being edited for a long time #bug

Andy
 

I just lost a lot of work.  I was writing a medium-long reply (in my group) in the web interface, spread out over some time.  Writing took a long time and then I waited a while before sending it.  In the meantime it was still open in the window where I was editing it.  Later, I closed that window without either Sending or Discarding it because it wasn't quite ready yet.  (I saw that the full message was still there in the edit window.)

Minutes later I went back to finish and send it.  But 98% of the message is GONE!  It is reduced to the greeting and the start of my second paragraph.  The missing first paragraph (1 line) suggests that it saved my draft waaay back in the first minute I was writing it, and then ignored it and made no more saves after that point.  I believe it was around two hours when the message edit window was open, and no Saves were made in all that time.

I have gone back and re-opened the Draft several times, even logged back in, but it always looks the same.  I was on the Internet all this time.

What happened?  Do Drafts revert to earlier saves and discard later ones?  Does something go wrong if you take too long, or stop typing for a while?

Can we add a button to Save the current state of the message?  It appears we can't count on Groups.io to decide when to save it.

Andy


moderated Re: Allow Reply to Group and Reply to Sender buttons to show simultaneously #suggestion

 

I agree that flip-flopping is not a great idea. But in the case, adding “reply” after “private” would not seem to do much harm. (OTOH, not sure it does much good, either.)


On Aug 2, 2021, at 7:04 AM, Peter Cook <peterscottcook@...> wrote:

I think that at some point, changing something that's already been changed - and that people are now used to - just creates more confusion. I don't think the design is optimal but it seems to work.

Pete

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Allow Reply to Group and Reply to Sender buttons to show simultaneously #suggestion

Marten Post Uiterweer
 

And some groups will only send mail in plain format/no html and in this
case you don't have options for send to group/sender.

Regards, Marten

On Mon, 02 Aug 2021 07:04:43 -0700 "Peter Cook" <peterscottcook@gmail.com> wrote:

I think that at some point, changing something that's already been changed - and that people are now used to - just creates more confusion. I don't think the design is optimal but it seems to work.

Pete





moderated Re: Allow Reply to Group and Reply to Sender buttons to show simultaneously #suggestion

Peter Cook
 

I think that at some point, changing something that's already been changed - and that people are now used to - just creates more confusion. I don't think the design is optimal but it seems to work.

Pete


moderated Re: Allow Reply to Group and Reply to Sender buttons to show simultaneously #suggestion

 

Maybe "Private Reply" ?
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Allow Reply to Group and Reply to Sender buttons to show simultaneously #suggestion

 

Maybe the "Private" button wording should be changed to "Private Reply to Sender", assuming there's enough space on the user's screen for these long button names.

JohnF


moderated Make Direct Add have identical effect as Rejoined Spam #suggestion

 

In our group, when someone is removed for marking a message as spam, and that member is a very known and active group member, I don't wait for them to send the resub link. I just Direct Add them back into the group, and notify them that this has occurred. The problem is that much of their membership info goes down the drain when that happens, unlike when they resub from spam, in which case everything is restored. In the one example a couple of days ago, I had to resurrect the member's complete auto-sig (our auto-sigs carry the cats' medical histories), and her "date joined" became the date she was Direct Added (this was a charter member of my original group, who actually joined about 7 years ago, and it always comes as a shock to see her at the top of the Members List as if she just joined yesterday). I don't know what else is not restored. Her activity history seems intact.

Could Direct Add be made to have the same effect as a resub from spam situation, when the member was already a group member?
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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