Date   

moderated Re: "Or" the available Actions options on a filtered Member List #suggestion

Bruce Bowman
 

On Wed, May 12, 2021 at 04:46 AM, Andy Wedge wrote:
Rather than 'OR' the selections, would it be simpler to show the 'Send Bounce Probe' option on the the Actions button if the Bouncing filter has been selected?  "OR"ing the filter selections would mean that the resulting list could contain bouncing and non-bouncing members so showing a 'Send Bounce Probe' option in those cases wouldn't make sense.
Perhaps I wasn't clear.

I'm suggesting that we "and" the filter selections and "or" the options that appear in the Actions menu.

At this time it appears both are "and'ed."

Bruce


moderated Re: Site updates #changelog

Andy Wedge
 

On Sat, May 8, 2021 at 02:20 AM, Mark Fletcher wrote:
CHANGE: The filter on the Members page is now scrollable and height limited, to work better on mobile.
The hieght limiting isn't working on the mobile site (at least not with Firefox) but looks OK on the app.

Andy


moderated Re: "Or" the available Actions options on a filtered Member List #suggestion

Andy Wedge
 

On Wed, May 12, 2021 at 04:17 AM, Bruce Bowman wrote:
Since the new member list filter "ands" the selected checkboxes, it seems appropriate the the resulting Actions menu should "or" the corresponding functions.

I bring this up in response to an inquiry in GMF as to why someone can select Bouncing and a second (or third) box in the member list filter and subsequently find themselves unable to select Send Bounce Probe for the filtered list. https://groups.io/g/GroupManagersForum/message/38144 
Rather than 'OR' the selections, would it be simpler to show the 'Send Bounce Probe' option on the the Actions button if the Bouncing filter has been selected?  "OR"ing the filter selections would mean that the resulting list could contain bouncing and non-bouncing members so showing a 'Send Bounce Probe' option in those cases wouldn't make sense.

Andy


moderated "Or" the available Actions options on a filtered Member List #suggestion

Bruce Bowman
 

Mark -- Since the new member list filter "ands" the selected checkboxes, it seems appropriate the the resulting Actions menu should "or" the corresponding functions.

I bring this up in response to an inquiry in GMF as to why someone can select Bouncing and a second (or third) box in the member list filter and subsequently find themselves unable to select Send Bounce Probe for the filtered list. https://groups.io/g/GroupManagersForum/message/38144 

Regards,
Bruce


moderated Re: "member message" urgently needs logging #suggestion #fixed

 

That's odd. My drafts of Member Messages have always been saved. And I just retested that.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "member message" urgently needs logging #suggestion #fixed

Bob Bellizzi
 

How about noting that in addition nothing in the logs, if one accidentally exits to anywhere for any reason, there is no draft saved.
I had a really complex issue to explain to a member who was moderated and didn't know why his message(s) were held up (we had to do lots of research about them).
Somehow, these fingers lost groups.io near the end of the message I was composing to him.
Since no draft had been saved (moderator to member, remember), I resorted to build it in Word and then copied & pasted.
But no draft is very frustrating, especially in relation to  complex or touchy member dialog.
--

Bob Bellizzi
FuchsFriends@groups.io online  support  group for corneal dystrophy patients & caregivers
The Corneal Dystrophy Foundation 


moderated Re: "member message" urgently needs logging #suggestion #fixed

 

So, given time and opportunity, this is ‘fixable.’ That’s good to know.

 

Oversights happen.

 

Dan Tucker, Groups.io  AFDRetiree’s Group Founder/Owner/Moderator

 

From: "main@beta.groups.io" <main@beta.groups.io> on behalf of Mark Fletcher <markf@corp.groups.io>
Reply-To: "main@beta.groups.io" <main@beta.groups.io>
Date: Tuesday, May 11, 2021 at 12:36 PM
To: "main@beta.groups.io" <main@beta.groups.io>
Subject: Re: [beta] "member message" urgently needs logging #suggestion

 

On Tue, May 11, 2021 at 12:24 PM Andy <AI.egrps+io@...> wrote:

I'm going off on a bit of a tangent here --

But I do find it puzzling how some Moderator actions are not logged.  It is puzzling why.  I wonder if it's "just because", or if there was a design reason for it.

 

It's generally because I forgot to implement the logging when I implemented the functionality. Nothing deeper than that.

 

 

Mark


moderated Re: "member message" urgently needs logging #suggestion #fixed

 

On Tue, May 11, 2021 at 12:24 PM Andy <AI.egrps+io@...> wrote:
I'm going off on a bit of a tangent here --

But I do find it puzzling how some Moderator actions are not logged.  It is puzzling why.  I wonder if it's "just because", or if there was a design reason for it.


It's generally because I forgot to implement the logging when I implemented the functionality. Nothing deeper than that.


Mark


moderated Wiki creation/editing (two suggestions) #suggestion

KWKloeber
 

Suggest adding the below to the members help manual (Wiki/ToC section):

You MAY use (most?) special characters in a header (e.g., This Chapter (1, 2, & 3) BUT NOT a period (e.g., This Chapter (1., 2., & 3.) The header will display in the ToC, but clicking the line will not jump to that header.

Mark, Also, is it possible to provide*** (some?, all?) of TinyMCE’s more-advanced editing features (e.g., format painter, change case, that sort of stuff) on the Wiki but not for messages?  If so that would be VERY helpful to advanced Wiki creators/editors.

*** (As an owner/mod “allow” option)

 ty 4 all u do,
-Ken


moderated Re: "member message" urgently needs logging #suggestion #fixed

Andy
 

I'm going off on a bit of a tangent here --

But I do find it puzzling how some Moderator actions are not logged.  It is puzzling why.  I wonder if it's "just because", or if there was a design reason for it.

Andy


moderated Inconsistent fields (columns) in File listings with/without Search #suggestion #fixed

Andy
 

When getting a normal listing of Files, the columns are: Name, Type, Uploaded by, Size, and "Uploaded" (= date).

When doing a Search within Files, the columns are: Name, Type, Size, and Uploaded.  The "Uploaded by" column is missing.  Why?  What if I want to see who uploaded each file, or look for only files that were uploaded by a certain person?

Also, why are the column widths of the Type, Size, and Uploaded columns so compressed when doing a Search?  Why is it not displayed exactly the same way as it is when viewing Files without a Search?

Thanks,
Andy


moderated Re: #suggestion Instant Down button #suggestion

Andy
 

Malcolm wrote, "I rarely find that having the additional buttons on-screen gains anything for me."

Same here -- but if I surfed with a gizmo or compact digital device (what you probably call a 'cellphone'), they might be useful.  For me, those on-screen buttons just take up space.

Andy


moderated Re: "member message" urgently needs logging #suggestion #fixed

 

On Tue, May 11, 2021 at 11:23 AM, Duane wrote:
one of the earlier plans was to add outgoing messages to the +owner Messages area
Well, maybe that's the hold up. That sounds complicated. But it doesn't have to be that complicated. Just add a simple activity "sent member message" and include the text. Once a conversation gets going (response to owner message, etc.), the rest of it takes place in the actual email address of the mod, anyway (at least, that's how it works currently). So no need to record these in owner/member messages once they get past the first response.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "member message" urgently needs logging #suggestion #fixed

 

And searching on "notification overhaul," I found this even more recent message from Chris:
https://beta.groups.io/g/main/message/26230
"Unless my recollection is failing Posts to Members used to be a "recorded activity", with Post (or message) to Member being in the drop - down  list of individual activities. Having had to send a couple this evening there is no sign of them in the Activity list and no relevant option in the drop - down although "Post to Member" appears in my Email Delivery History based on Bcc Moderators..."
Hey, Chris, this feature is not going to save the world. Forget about it! It's always been this way!

(A traveler checks into a hotel and starts to take a shower, but there's no hot water. Strange, he thinks, because there was hot running water in the sink. So he asks why there's no hot water in the shower, because he just froze his a** off. He's told that it's always been that way, just take some hot water from the sink! It's what everyone does here, so get used to it. Besides, hot water in the shower is not going to cure cancer!)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "member message" urgently needs logging #suggestion #fixed

Duane
 

On Mon, May 10, 2021 at 03:15 PM, J_Catlady wrote:
In the beginning, it was promised by Mark as part of the “upcoming notification overhaul.’
If I remember correctly, one of the earlier plans was to add outgoing messages to the +owner Messages area on each member subscription, so all messages both ways would be found in the same place.  I seem to recall that having the Reply button work the same as on regular messages, automatically quote any highlighted text (or all), was also requested as part of that scenario.  Definitely been awhile back.  I even found a reference to it on the old Trello page from 2016, https://trello.com/c/dIIABeqs/150-display-all-owner-messages-in-one-page

Duane


moderated Re: Email delay bug is back #bug

 

All apologies, Mark. When I saw that it had reached five minutes, I thought it might be happening again. But maybe it was only four. :)


On May 11, 2021, at 10:52 AM, Mark Fletcher <markf@corp.groups.io> wrote:


All,

Periodically, I'll have to take a mail server down for maintenance for a couple of minutes. I don't generally announce these, because it's just a couple minutes. Anything under a 5 minute delay does not need to be reported. 

Also, I've certainly seen delays on the receiving end of things, like with Gmail, which also sometimes prevents timely delivery of email.

Thanks,
Mark


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Email delay bug is back #bug

 

All,

Periodically, I'll have to take a mail server down for maintenance for a couple of minutes. I don't generally announce these, because it's just a couple minutes. Anything under a 5 minute delay does not need to be reported. 

Also, I've certainly seen delays on the receiving end of things, like with Gmail, which also sometimes prevents timely delivery of email.

Thanks,
Mark


moderated Re: Email delay bug is back #bug

Malcolm Austen
 

On Tue, 11 May 2021 18:03:33 +0100, J_Catlady <j.olivia.catlady@...> wrote:

That is why I said it's "back." There was an acknowledged email problem a couple of weeks ago, and Mark had temporarily turned off one of the servers, or something.

I'm afraid I don't think 5 minutes delays now can obviously be ascribed to the issue that caused 20 minutes delays two weeks ago.

Malcolm.

--
Malcolm Austen - email: malcolm.austen@...


moderated Re: Email delay bug is back #bug

 

That is why I said it's "back." There was an acknowledged email problem a couple of weeks ago, and Mark had temporarily turned off one of the servers, or something.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: "member message" urgently needs logging #suggestion #fixed

 

On Tue, May 11, 2021 at 09:36 AM, Duane wrote:
t a lot of members don't check their spam/junk folder, so wouldn't be lying, just uninformed.
Yes. Was just responding to Chris's "they might deny all knowledge of it."

And the fact that the messages may go into spam is argument for, not against, the logging. If there's a log entry, I can ask the member to check their spam, at least knowing that the message has been sent.

Responding belatedly to Andy's comment that it has always been this way: yes! That's also further argument for, not against it. This poor little feature has been waiting its turn in line for YEARS, while nearly every new member wonders why it's not there and has to go through the hazing of the old-timers sagely telling them "next time, use bcc [you fool]" :)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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