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moderated Re: Follow-up message to a request to join a group #suggestion

Derek Milliner
 

Hank,

If your group is set for restricted membership then you can create a Pending notice (see https://groups.io/helpcenter/ownersmanual/1/managing-member-notices/pending-subscription-notice) which will be sent automatically to a new subscription request. You have to explicitly make the notice active, there's no default notice.


moderated Re: Follow-up message to a request to join a group #suggestion

Andy Wedge
 

On Wed, Mar 10, 2021 at 05:44 PM, Hank Seamon wrote:
I have not seen a pending subscription message
It's a type of Member Notice that you would need to define.

Andy


moderated Re: Follow-up message to a request to join a group #suggestion

Hank Seamon
 

I am not sure as I have not seen a pending subscription message.  Nobody has supplied additional information yet, though.
--
Hank S.
Littlestown, PA
One mailbox from a Gettysburg address


moderated Re: Weird message title in group activity log #bug

 

The emailed one was from hotmail and the web one was from gmail. Pretty sure that the gmail user was on her iphone. I can check.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Weird message title in group activity log #bug

Duane
 

On Wed, Mar 10, 2021 at 09:30 AM, Dave Sergeant wrote:
But for some reason I
have seen some GIO messages with UTF-8 subject lines.
I see them now and then.  They always seem to originate with phones and Yahoo mail that use base64.  I haven't noticed any others.

Duane


moderated Re: Weird message title in group activity log #bug

Dave Sergeant
 

UTF-8 is not supported in email headers, including subject lines, as
everything in the header should be plain text. But for some reason I
have seen some GIO messages with UTF-8 subject lines.

Dave

On 10 Mar 2021 at 6:42, JohnF via groups.io wrote:

On Wed, Mar 10, 2021 at 08:29 AM, J_Catlady wrote:

[name and email address redacted] sent message #29279,
=?UTF-8?B?UmU6IFJ1c3R54oCZcyBzaWRlIGVmZmVjdHM=?= (
It's a base64 encode. If you go to https://www.base64decode.org/ and
put the "UmU6IFJ1c3R54oCZcyBzaWRlIGVmZmVjdHM=" part of that message into
the upper box and hit the DECODE button, it translates to "Re: RustyTMs
side effects".

Chances are it shouldn't be written this way into the Group Activity
Log.

JohnF

http://davesergeant.com


moderated Re: Weird message title in group activity log #bug

 

Mark,
Here's a link to my group's activity log, in case you want to check this out:
https://groups.io/g/Feline_Smallcell_Lymphoma/activity
The message numbers are 29273 and 29279.
Thanks.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Weird message title in group activity log #bug

 

Just wanted to point out that yesterday's message was via email and today's was via the web. So it's happening from both sources.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Weird message title in group activity log #bug

 

On Wed, Mar 10, 2021 at 06:42 AM, JohnF wrote:
Chances are it shouldn't be written this way into the Group Activity Log.
Ya think? ;)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Weird message title in group activity log #bug

 

On Wed, Mar 10, 2021 at 08:29 AM, J_Catlady wrote:

[name and email address redacted] sent message #29279,
=?UTF-8?B?UmU6IFJ1c3R54oCZcyBzaWRlIGVmZmVjdHM=?= (
It's a base64 encode. If you go to https://www.base64decode.org/ and put the "UmU6IFJ1c3R54oCZcyBzaWRlIGVmZmVjdHM=" part of that message into the upper box and hit the DECODE button, it translates to "Re: Rusty’s side effects".

Chances are it shouldn't be written this way into the Group Activity Log.

JohnF


moderated Re: Weird message title in group activity log #bug

 

Another one this morning, from a different member:
[name and email address redacted] sent message #29279, =?UTF-8?B?UmU6IFJ1c3R54oCZcyBzaWRlIGVmZmVjdHM=?= via web
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Follow-up message to a request to join a group #suggestion

Chris Jones
 

On Wed, Mar 10, 2021 at 02:06 PM, Hank Seamon wrote:
2) would like an automatic email to that person asking for more information.
Is that requirement not met with the existing Pending Subscription message?

Chris


moderated Follow-up message to a request to join a group #suggestion

Hank Seamon
 

We have an owners group (Roadtrek RV).  The usual procedure is a Moderators has a notice that they joined via PayPal.  When we receive the notice a Moderator will sign them up and notify them about the email discussion (CyberRally) options, etc.

BUT, once in a while someone will get the 'subscribe' notice and send us a request to join. The hitch is we do not necessarily know anything other than their email address on the request.

We then have to dig into records with only their email address to see if they are a member.

REQUEST:  I there a way to have that 'subscribe' email generate a follow-up email to that person asking for more informaton. It could be a general message or, optionally, edited for the specific group so that any group could modify that message.

Summarized:

1) request to join received with only an email
2) would like an automatic email to that person asking for more information.
3) the message could be general for all groups or be modified to each groups request.


--
Hank S.
Littlestown, PA
One mailbox from a Gettysburg address


moderated Weird message title in group activity log #bug

 

The log entry for a recently sent message looks like this:
[name redacted] <[redacted] @hotmail.com> sent message #29269, =?UTF-8?B?UmU6IFtGZWxpbmVfU0NMXSBSdXN0eeKAmXMgc2lkZSBlZmZlY3Rz?= via email
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: spamcop.net blocking groups.io? #misc

 

On Tue, Mar 9, 2021 at 2:52 PM Bruce Bowman <bruce.bowman@...> wrote:
On Tue, Mar 9, 2021 at 01:16 PM, Mark Fletcher wrote:
As of now, we're not being blocked by Spamcop.
It's been reported to me that GIO's outgoing IP addresses are still being blacklisted by some.

66.175.222.12  SORBS Spam and UCEPROTECTL3

SORBS has been blocking that server since last June. I've given up trying to get them to unblock it.
 
66.175.222.108  UCEPROTECTL3 and ZapBL


The UCEPROTECTL3 blocklist should not be used by anyone. That's blocking us because we're hosted by Linode, who they don't like. As an aside, that blocklist is run by some rather immature and sexist dudes.

The ZapBL blocklist appears to be little used, and I'm not sure how to get us off of it. I've been ignoring it.

Thanks,
Mark 


moderated Re: spamcop.net blocking groups.io? #misc

Bruce Bowman
 

On Tue, Mar 9, 2021 at 01:16 PM, Mark Fletcher wrote:
As of now, we're not being blocked by Spamcop.
It's been reported to me that GIO's outgoing IP addresses are still being blacklisted by some.

66.175.222.12  SORBS Spam and UCEPROTECTL3
66.175.222.108  UCEPROTECTL3 and ZapBL

They could be parroting SpamCop and maybe it will resolve on its own later?

FYI,
Bruce


moderated Subject line in editor not populated correctly after a merge #bug

Bruce Bowman
 

Mark -- We recently had messages inadvertently get cross-posted into the "wrong" topic. I split off the offending three messages into a new topic, giving them a temporary subject line. I then merged this temporary topic into the one where those messages belonged. I used the topics-test page to do the merge, if that matters.

When subsequently replying to the final merged message, the online message editor auto-populated the subject line not with the merged subject, but the previous, temporary one. 

FYI,
Bruce


moderated Re: spamcop.net blocking groups.io? #misc

 

Hello,

On Mon, Mar 8, 2021 at 11:20 PM Tony Moody <aim@...> wrote:

The issue with this IP address is that somehow one of our trap addresses
has found its way onto the mailing list Haitianpolitics@groups.io
We would never subscribe an address to a list and certainly would never
confirm a subscription to a mailing list.
However, stuff happens, so I did unsubscribe the address from the
list... twice.  The mail from Haitianpolitics@groups.io continues,
causing the IP to be listed again.


Thank you for this! I have been unable to get a response from Spamcop and this is a tremendous help. Haitianpolitics is an Enterprise group. They direct added some people multiple times over the past several days. I went through the most likely suspects and disabled those accounts. I also sent an email to the owners of the group telling them that they cannot do that again.

We are also now monitoring a whole lot of RBLs much more closely than we were in the past and keeping better records of their responses, which will help in tracking down events like this in the future.

As of now, we're not being blocked by Spamcop.

Thanks,
Mark


moderated Re: How to fix out-of-bounds subscriptions #misc

 

And if they do affirmatively click “follow” on some topic, that clearly implies they want those emails. So the only unwanted emails they might receive are from topics they themselves are participating in.

On Mar 9, 2021, at 9:15 AM, J_Catlady via groups.io <j.olivia.catlady=gmail.com@groups.io> wrote:

They won’t be inundated unless they follow a whole bunch of topics (including replying to topics, which now implies following). If they’re inactive, they’ll continue to receive nothing at all.
On Mar 9, 2021, at 7:12 AM, Drew <pubx1@af2z.net> wrote:

"No email" will be far less problematic. People who have opted to limit their incoming email in a high-traffic group will not appreciate suddenly being inundated with dozens of emails and having to change their subscription options to fix it again. It will result in spam labeling and unsubscriptions, plus complaints and help requests to owners.

Drew



On 03/09/21 09:25, JohnF via groups.io wrote:
I would lean toward No Email as being less problematic. (Someone suddenly getting a lot of traffic unexpectedly when they were getting none, without any action on their part, is going to lead to greater likelihood of labeling the messages as spam.)
However, if you send out a one-time admin message explaining "Your mail options have been reset for the following groups" with instructions on how to fix it if they want the mail, I think that will fix the problem for most users.
JohnF




--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu




--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: How to fix out-of-bounds subscriptions #misc

 

They won’t be inundated unless they follow a whole bunch of topics (including replying to topics, which now implies following). If they’re inactive, they’ll continue to receive nothing at all.

On Mar 9, 2021, at 7:12 AM, Drew <pubx1@af2z.net> wrote:

"No email" will be far less problematic. People who have opted to limit their incoming email in a high-traffic group will not appreciate suddenly being inundated with dozens of emails and having to change their subscription options to fix it again. It will result in spam labeling and unsubscriptions, plus complaints and help requests to owners.

Drew



On 03/09/21 09:25, JohnF via groups.io wrote:
I would lean toward No Email as being less problematic. (Someone suddenly getting a lot of traffic unexpectedly when they were getting none, without any action on their part, is going to lead to greater likelihood of labeling the messages as spam.)
However, if you send out a one-time admin message explaining "Your mail options have been reset for the following groups" with instructions on how to fix it if they want the mail, I think that will fix the problem for most users.
JohnF



--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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