Date   

moderated Re: user inconsistently 510s #bug

Chris Jones
 

On Sat, Feb 27, 2021 at 08:46 PM, Glenn Glazer wrote:
They are a member of the group, with only this address and sometimes it bounces back to them and sometimes it doesn't.
Assuming that you do not allow non - members to post do his failed attempts show up in your Activity Log?

Chris


moderated user inconsistently 510s #bug

Glenn Glazer
 

This has happened before to this member. They are a member of the group, with only this address and sometimes it bounces back to them and sometimes it doesn't. Retrying the same email seems to work after the first bounce, but this is clearly a PITA for Jim.

Could there be something causing an intermittent lookup failure?

Best,

Glenn


-------- Forwarded Message --------
Subject: Help! They're treating me like a leper!
Date: Fri, 26 Feb 2021 20:09:12 -0500
From: Jim Caughran <caughranjim@...>
To: Glenn Glazer <glenn.glazer@...>


Your message couldn't be delivered to trufen@groups.io because the remote server is misconfigured. See the technical details below for more information.
The response from the remote server was:

510 5.1.1 Your email address, caughranjim@..., is not subscribed to that group.


Some sort of glitch. The second attempt may have succeeded. Computers should enforce consistent reaction. Bleah!

===========
Jim Caughran
caughranjim@...


moderated Re: hamburger menu in older browsers #bug

 

On Sat, Feb 27, 2021 at 07:55 PM, Mark Fletcher wrote:

When was the last time that these worked for you?
1-2 days ago. The hamburger menu button at the bottom still works in memory-hogging Firefox, but in older Palemoon when I click the hamburger, the icon darkens for a fraction of second but nothing else happens.

I don't think I can get that version in a form that works on a mac; I'm having
trouble downloading even a current version for mac. Does it have a debugging
console? If so, are you seeing any issues in it?
In Tools - Web Developer - Browser Console:

SyntaxError: missing ; before statement application-de39a83e7e7782c474e9982973a5e56e.js:2858:6
ReferenceError: $ is not defined pending:56:0
ReferenceError: $ is not defined pending:508:4
ReferenceError: $ is not defined pending:773:0

A screenshot: https://imgur.com/a/fcdj3dM

Also, on Pending Messages page I put a checkmark at a pending message,
but all the buttons Approve, Edit, Delete
remain unclickable in older Palemoon,
mouse cursor over them is a crossed circle.
In Browser Console then:
SyntaxError: missing ; before statement application-de39a83e7e7782c474e9982973a5e56e.js:2858:6
ReferenceError: $ is not defined pending:56:0
ReferenceError: $ is not defined pending:512:4
ReferenceError: $ is not defined pending:613:1
ReferenceError: $ is not defined pending:628:1
ReferenceError: $ is not defined pending:1013:0
ReferenceError: $ is not defined pending:87:4


moderated Re: hamburger menu in older browsers #bug

 

On Sat, Feb 27, 2021 at 8:33 AM Lena <Lena@...> wrote:
Today the hamburger menu button at the bottom in tablet and mobile modes
stopped working in Palemoon 27.9.4 web-browser
(the latest version available for FreeBSD).

"Your Groups" pull-down menu at the top also stopped working
in desktop and tablet modes.

Hmmm. When was the last time that these worked for you?

I don't think I can get that version in a form that works on a mac; I'm having trouble downloading even a current version for mac. Does it have a debugging console? If so, are you seeing any issues in it?

Thanks,
Mark


moderated hamburger menu in older browsers #bug

 

Today the hamburger menu button at the bottom in tablet and mobile modes
stopped working in Palemoon 27.9.4 web-browser
(the latest version available for FreeBSD).

"Your Groups" pull-down menu at the top also stopped working
in desktop and tablet modes.


moderated Re: Member receiving msgs from non-subscribed groups #bug

Chris Jones
 

On Mon, Feb 22, 2021 at 08:50 PM, Mark Fletcher wrote:
It seems we're being targeted by someone who is subscribing to Groups.io groups and then forwarding messages sent to those groups on to other people, many of whom have never even heard of Groups.io. I don't know why they are doing this.
Mark,

Is what "the miscreants" are doing a violation of the ToS "User Conduct" section as it currently written or does it require any amendments or additions to make it clear that what they are doing is not permitted?

Although I have no personal experience of this problem I understand from various comments on GMF that individuals removed from Groups.io show up as "Banned via Support".

Can I suggest that Banned by Support is clearer in its meaning, and that Banned for User Conduct violation would be clearer still. It is not impossible that "Support" is not fully understood by some as being "Groups.io Management".

Chris


moderated Re: add seach term "changed email delivery method" to member search term dropdown #suggestion

 

On Sat, Feb 27, 2021 at 07:41 AM, J_Catlady wrote:
active rather than verbs
typo, should read "active rather than passive verbs"
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: add seach term "changed email delivery method" to member search term dropdown #suggestion

 

Right, for several reasons. First, the current list of things the member may have changed looks like it's exhaustive so you don't expect to find it elsewhere. Second, all the other (or the majority of the other) actions are phrased with active rather than verbs, as if the member themselves did the action.

I think the problem in this case is that there are two items: the member changed it, and the moderator changed it. So these were phrased as "delivery changed" and "delivery changed by moderator," presumably to keep them contiguous in the list. I see at least two possible solutions: (1) keep the actions contiguous in the list by making them read "changed delivery" and "changed delivery (by moderator)"; and (2) make it read "changed delivery," and have a completely separate category of items beginning with "moderator changed." So in that portion of the list there would be, e.g., "moderator changed display name," "moderator changed delivery method," etc. I'm not sure which one I prefer, but either way, I think the original item needs to read "changed delivery."

And while we're at it, either of these would be more clear if "changed delivery" were changed to "changed email delivery" or better yet, "email delivery method."

And I still wonder what "changed subscription plan" means.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: add seach term "changed email delivery method" to member search term dropdown #suggestion

Andy Wedge
 

On Sat, Feb 27, 2021 at 08:49 AM, J_Catlady wrote:
Yes!! That’s it! The wording should be reversed do “changed” comes first, going along with all the other “changed” search terms
Yes, I've always thought it doesn't really fit where it is at present and it would be better if it was with other 'Changed' items in the list.

Andy


moderated Re: add seach term "changed email delivery method" to member search term dropdown #suggestion

 

Yes!! That’s it! The wording should be reversed do “changed” comes first, going along with all the other “changed” search terms. The problem is when it was changed by a moderator. But I think it’s more important to have it match the other things that the member themselves can change, even if that means the moderator action is not adjacent in the list.


On Feb 27, 2021, at 12:26 AM, Andy Wedge <andy_wedge@...> wrote:

On Sat, Feb 27, 2021 at 04:53 AM, J_Catlady wrote:
There are log items for "changed email delivery to [whatever]" in members' activity histories, but I can't find a search term in the activity search dropdown that corresponds to it.
Is this what you're looking for?

<dummyfile.0.part>


Andy

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: add seach term "changed email delivery method" to member search term dropdown #suggestion

Andy Wedge
 

On Sat, Feb 27, 2021 at 04:53 AM, J_Catlady wrote:
There are log items for "changed email delivery to [whatever]" in members' activity histories, but I can't find a search term in the activity search dropdown that corresponds to it.
Is this what you're looking for?



Andy


moderated Re: Site updates #changelog

Dave Sergeant
 

For whatever reason my hosting (1&1 Ionos) smtp servers frequently end
up on Spamhaus. When it happens I can use my ISP smtp servers in most
cases but it is still an annoyance as it usually takes Spamhaus several
days to remove them and as an end user it is hard to communicate
directly with Spamhaus. I hope this is just a trial and highlights the
problems.

Dave

On 26 Feb 2021 at 21:25, Mark Fletcher wrote:

- **NEW:** Filtering incoming messages using the Spamhaus blocklists.
We're trialing the service to see if it makes much of a difference.

http://davesergeant.com


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

It's probably unrelated -- but we received a sudden surge in "Unsubscribe me" messages from non-members, a day or two after Mark removed the other offending members.

Andy


moderated Site updates #changelog

 

Changes to the site this week:

February 26, 2021

  • DOCS: Updates from Nina.
  • APP: Support for adding attachments/photos from the device (the new app is not yet ready for general testing).

February 25, 2021

  • CHANGE: Updated the list of timezones that we use and added a list of aliased timezones, to address ICS file errors. Discussion.

February 24, 2021

  • NEW: Filtering incoming messages using the Spamhaus blocklists. We're trialing the service to see if it makes much of a difference.
  • BUGFIX: In ICS files, for modified instances of repeating events, we were not using a unique UID. Discussion.
  • BUGFIX: In ICS files, for repeating events specified in UTC, we were not using the correct format for the DTSTART/DTEND lines. Discussion.

February 23, 2021

  • BUGFIX: We were not properly escaping HTML elements in the topic summary lines in the /topics page.
  • CHANGE: If you click on an Unsubscribe link that's already been used to leave a group, we now display an error message.

February 22, 2021

  • INTERNAL: Work on monitoring tools to help prevent abuse of the site.
  • CHANGE: If a message is emailed to a non-existent group, we no longer return a list of groups you are subscribed to in the error response. As has been pointed out, that is a security breach.
  • CHANGE: We are now less forgiving of incorrectly formatted SMTP commands from incoming email servers.

Take care everyone.

Mark


moderated add seach term "changed email delivery method" to member search term dropdown #suggestion

 

There are log items for "changed email delivery to [whatever]" in members' activity histories, but I can't find a search term in the activity search dropdown that corresponds to it. I thought it might be "changed subscription plan," but that turns out not to be the case.

I wonder (1) what "changed subscription plan" means in the first place, and (2) whether a search term "changed email delivery method" could be added to the list.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Member receiving msgs from non-subscribed groups #bug

KWKloeber
 

Mark 

Re: your email. 
TY for putting a priority on this and tracking down and handling the issue(s) and offending accounts.

-ken


moderated Attachments for Calendar Events #suggestion

Mark Murphy
 

It appears that attachments are supported for messages but not for calendar events. I know I can use links in the calendar event to files, however it would be useful to be able to add attachments to the event.

Thank you.


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

Perhaps 'banned from Groups.io' is not the right phrase if it implies they will appear on the Banned Members list.

They do not appear in the Banned Members list, nor in the Past Members list.


These are user accounts that have no subscriptions and are prevented from doing anything in the system.

They were formerly group members.  The Activity log shows when they joined, any other activity, and then were Banned by system.

I'm confused about what you're saying.  Maybe it doesn't matter.  But it's curious that the Past Members list would not show all past members, and that the Banned Members list would not show all banned members.  To me, someone who is "prevented from doing anything in the system" means the same thing as "banned".

Andy


moderated Re: Member receiving msgs from non-subscribed groups #bug

 

On Wed, Feb 24, 2021 at 7:12 PM Andy <AI.egrps+io@...> wrote:
Mark, I guess you tracked down many of those suspect subscribers that forward messages to other people (https://beta.groups.io/g/main/message/28546).  I see a few dozen former group members who were "banned from Groups.io via support" a few hours ago.

It is a major focus of my time this week.

 
Oddly, they don't appear in the Past or Banned Members lists, but are in the Activity log.

Perhaps 'banned from Groups.io' is not the right phrase if it implies they will appear on the Banned Members list. These are user accounts that have no subscriptions and are prevented from doing anything in the system. Internally, they're called 'inactive' but I don't think that's descriptive enough for the activity log.


Mark 


moderated Re: Invalid entries in ICS file #bug

 

Hello,

On Wed, Feb 24, 2021 at 7:39 AM Ry Jones <rjones@...> wrote:
Hi,
In looking into some calendar issues, I used an ICS validator and it showed quite a few issues:
Mostly invalid timezones and non-unique UIDs.

I have fixed all the invalid timezones, the incorrect UTC DTSTART/DTEND issues, and most of the non-unique UIDs. There are 4 remaining non-unique UIDs, which I believe came from multiple calendar invites sent to the group. We should merge those events when we receive them, but we don't currently. You can delete them by hand in the calendar.

If you are still seeing any issues, please send me as much detail as you can and I'll investigate.

Thanks,
Mark

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