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moderated Re: add seach term "changed email delivery method" to member search term dropdown #suggestion

Andy Wedge
 

On Sat, Feb 27, 2021 at 04:53 AM, J_Catlady wrote:
There are log items for "changed email delivery to [whatever]" in members' activity histories, but I can't find a search term in the activity search dropdown that corresponds to it.
Is this what you're looking for?



Andy


moderated Re: Site updates #changelog

Dave Sergeant
 

For whatever reason my hosting (1&1 Ionos) smtp servers frequently end
up on Spamhaus. When it happens I can use my ISP smtp servers in most
cases but it is still an annoyance as it usually takes Spamhaus several
days to remove them and as an end user it is hard to communicate
directly with Spamhaus. I hope this is just a trial and highlights the
problems.

Dave

On 26 Feb 2021 at 21:25, Mark Fletcher wrote:

- **NEW:** Filtering incoming messages using the Spamhaus blocklists.
We're trialing the service to see if it makes much of a difference.

http://davesergeant.com


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

It's probably unrelated -- but we received a sudden surge in "Unsubscribe me" messages from non-members, a day or two after Mark removed the other offending members.

Andy


moderated Site updates #changelog

 

Changes to the site this week:

February 26, 2021

  • DOCS: Updates from Nina.
  • APP: Support for adding attachments/photos from the device (the new app is not yet ready for general testing).

February 25, 2021

  • CHANGE: Updated the list of timezones that we use and added a list of aliased timezones, to address ICS file errors. Discussion.

February 24, 2021

  • NEW: Filtering incoming messages using the Spamhaus blocklists. We're trialing the service to see if it makes much of a difference.
  • BUGFIX: In ICS files, for modified instances of repeating events, we were not using a unique UID. Discussion.
  • BUGFIX: In ICS files, for repeating events specified in UTC, we were not using the correct format for the DTSTART/DTEND lines. Discussion.

February 23, 2021

  • BUGFIX: We were not properly escaping HTML elements in the topic summary lines in the /topics page.
  • CHANGE: If you click on an Unsubscribe link that's already been used to leave a group, we now display an error message.

February 22, 2021

  • INTERNAL: Work on monitoring tools to help prevent abuse of the site.
  • CHANGE: If a message is emailed to a non-existent group, we no longer return a list of groups you are subscribed to in the error response. As has been pointed out, that is a security breach.
  • CHANGE: We are now less forgiving of incorrectly formatted SMTP commands from incoming email servers.

Take care everyone.

Mark


moderated add seach term "changed email delivery method" to member search term dropdown #suggestion

 

There are log items for "changed email delivery to [whatever]" in members' activity histories, but I can't find a search term in the activity search dropdown that corresponds to it. I thought it might be "changed subscription plan," but that turns out not to be the case.

I wonder (1) what "changed subscription plan" means in the first place, and (2) whether a search term "changed email delivery method" could be added to the list.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Member receiving msgs from non-subscribed groups #bug

KWKloeber
 

Mark 

Re: your email. 
TY for putting a priority on this and tracking down and handling the issue(s) and offending accounts.

-ken


moderated Attachments for Calendar Events #suggestion

Mark Murphy
 

It appears that attachments are supported for messages but not for calendar events. I know I can use links in the calendar event to files, however it would be useful to be able to add attachments to the event.

Thank you.


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

Perhaps 'banned from Groups.io' is not the right phrase if it implies they will appear on the Banned Members list.

They do not appear in the Banned Members list, nor in the Past Members list.


These are user accounts that have no subscriptions and are prevented from doing anything in the system.

They were formerly group members.  The Activity log shows when they joined, any other activity, and then were Banned by system.

I'm confused about what you're saying.  Maybe it doesn't matter.  But it's curious that the Past Members list would not show all past members, and that the Banned Members list would not show all banned members.  To me, someone who is "prevented from doing anything in the system" means the same thing as "banned".

Andy


moderated Re: Member receiving msgs from non-subscribed groups #bug

 

On Wed, Feb 24, 2021 at 7:12 PM Andy <AI.egrps+io@...> wrote:
Mark, I guess you tracked down many of those suspect subscribers that forward messages to other people (https://beta.groups.io/g/main/message/28546).  I see a few dozen former group members who were "banned from Groups.io via support" a few hours ago.

It is a major focus of my time this week.

 
Oddly, they don't appear in the Past or Banned Members lists, but are in the Activity log.

Perhaps 'banned from Groups.io' is not the right phrase if it implies they will appear on the Banned Members list. These are user accounts that have no subscriptions and are prevented from doing anything in the system. Internally, they're called 'inactive' but I don't think that's descriptive enough for the activity log.


Mark 


moderated Re: Invalid entries in ICS file #bug

 

Hello,

On Wed, Feb 24, 2021 at 7:39 AM Ry Jones <rjones@...> wrote:
Hi,
In looking into some calendar issues, I used an ICS validator and it showed quite a few issues:
Mostly invalid timezones and non-unique UIDs.

I have fixed all the invalid timezones, the incorrect UTC DTSTART/DTEND issues, and most of the non-unique UIDs. There are 4 remaining non-unique UIDs, which I believe came from multiple calendar invites sent to the group. We should merge those events when we receive them, but we don't currently. You can delete them by hand in the calendar.

If you are still seeing any issues, please send me as much detail as you can and I'll investigate.

Thanks,
Mark


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

monamouroui
 

Has your member ever received an email from the group or GIO? 

I ask because I am wondering if maybe they are entering their email address incorrectly. Accidently using one that belongs to someone else. So when that other person receives a confirmation email, they are immediately rejecting it and simultaneously unsubscribing.

On Wed, Feb 24, 2021, 7:28 PM Andy <AI.egrps+io@...> wrote:
Andy Wedge,

So if person A forwards a group email to person B, and person B clicks on the "unsub" link in the footer of that email, person B should not be able to unsubscribe person A, unless person B also knows person A's login password -- right?  That was one of the concerns I had too.  Also if person B fakes person A's "from" email address and sends an email to the +unsubscribe address, there is a confirmation email that only goes to person A, so person B should not be able to confirm.

I still am almost 100% clueless what has been going on with the person in my group who gets unsubscribed and resubscribed so many times.  So the original question remains unanswered.  I THOUGHT he was doing this himself because every entry in the Activity log said "via web", but apparently that is not true at all.  My best guess at this point is that there is some sort of interaction going on in emails between Groups.io's servers and the member's email gateway, causing him to be repeatedly unsubscribed and immediately resubscribed with altered delivery settings, without the member lifting a finger.  Then Groups.io labels all that activity as "via web" even though it was entirely by email.

I note with some amusement that the link in the message footer to unsubscribe, includes "xyzzy" in the URL!

Andy I.


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

Andy Wedge
 

Andy I,

On Thu, Feb 25, 2021 at 12:28 AM, Andy wrote:
So if person A forwards a group email to person B, and person B clicks on the "unsub" link in the footer of that email, person B should not be able to unsubscribe person A, unless person B also knows person A's login password -- right?
No. The Unsubscribe link in the email footer is personalised, in common with so many other mailing lists.  So if person A forwards an email with an unsubscribe link at the bottom, they are effectively giving away their credentials for that group and there is no need for person B to login to unsubscribe person A.  When the unsubscribe is completed in this way, Groups.io sends one further email to the unsubscribed account address with a resubscribe link.

As I said, personalised unsubscribe links are used in many mailing lists and very commonly in advertising emails so it is not a specific feature of Groups.io. People either don't think or don't realise what they are sending when they forward these types of emails to others.  I make a habit of editing out any unsubscribe links if I forward an email to someone else.

  That was one of the concerns I had too.  Also if person B fakes person A's "from" email address and sends an email to the +unsubscribe address, there is a confirmation email that only goes to person A, so person B should not be able to confirm.
If Groups.io receives an unsubscribe request via email (that apparently comes from person A), Groups.io sends a confirmation email to the account address.  The 'From' address of the confirmation email contains the group name and two strings of numbers (which is personalised information for 'A'), and when a message is sent to that address, Groups.io unsubscribes the account from the group. The message sent to that address would typically come from person A sending a reply but if person B has access to person A's email account then they could reply instead.  However, if person A forwards the confirmation email to person B (effectively giving away their credentials), then person B could send an email to that 'From' address and unsubscribe person A.  When someone unsubscribes via email, no email from Groups.io with a resubscribe link is sent.

From my limited testing over a short period of time, the 'From' address on a unsubscribe confirmation email is unique to a person and group and may not be time limited so any message sent to that address at any time would unsubscribe that person/group combination.  Why they would come back into a group with different subscription options is a mystery to me. I believe (and someone correct me if I'm wrong) that using a re-subscribe link should keep the same settings but just going through a 'standard' join process, they should end up with the group defaults (those in Default Sub Settings).


Regards
Andy W


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

 

On Tue, Feb 23, 2021 at 08:25 PM, Andy wrote:

Could it be that somehow his web browser is automatically clicking those choices
The web-browser or its extension may be used for "acceleration" - really pre-fetch linked webpages.

Or the recipient web-server may fetch all links found in emails, to check for viruses.


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

Mark, I guess you tracked down many of those suspect subscribers that forward messages to other people (https://beta.groups.io/g/main/message/28546).  I see a few dozen former group members who were "banned from Groups.io via support" a few hours ago.

Oddly, they don't appear in the Past or Banned Members lists, but are in the Activity log.

Andy


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

Andy
 

Andy Wedge,

So if person A forwards a group email to person B, and person B clicks on the "unsub" link in the footer of that email, person B should not be able to unsubscribe person A, unless person B also knows person A's login password -- right?  That was one of the concerns I had too.  Also if person B fakes person A's "from" email address and sends an email to the +unsubscribe address, there is a confirmation email that only goes to person A, so person B should not be able to confirm.

I still am almost 100% clueless what has been going on with the person in my group who gets unsubscribed and resubscribed so many times.  So the original question remains unanswered.  I THOUGHT he was doing this himself because every entry in the Activity log said "via web", but apparently that is not true at all.  My best guess at this point is that there is some sort of interaction going on in emails between Groups.io's servers and the member's email gateway, causing him to be repeatedly unsubscribed and immediately resubscribed with altered delivery settings, without the member lifting a finger.  Then Groups.io labels all that activity as "via web" even though it was entirely by email.

I note with some amusement that the link in the message footer to unsubscribe, includes "xyzzy" in the URL!

Andy I.


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

Andy Wedge
 

On Wed, Feb 24, 2021 at 05:01 AM, Andy wrote:
So if I understand correctly, we should ignore the fact that the Activity log says "left via web" and "resumed via web".  It could actually have been done by email, but the log calls it via the web.  OK......
Not quite. If you click on the unsubscribe link in an email footer, it takes you to the web site to confirm so the final action is via the web.  If you send an email to the groupname+unsubscribe@ address, it should show via email.

Andy


moderated Display bug (parenthesis to underscores) in Files -> AddNew -> UploadFile #bug

 

Hi Mark,

See attached, when I go to upload a file in Files, if the file contains parentheses, the Upload File dialog will display them as underscores.

The file does get uploaded correctly with the parentheses and displays so, and if you click on Update the Update dialog will display it correctly, it's just the initial selection, either by Drag-n-drop or Browse, it will display the underscores.

Cheers,
Christos


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

Jim Wilson
 

My two cents: this does not sound like a GIO problem. Their work e-mail server is far more likely the problem due to the weird "bouncing" or "greylisting" events so I would tell them to use another email address due to "an apparent incompatibility with list services."

It also sounds like they could have been hacked since leaving and re-joining is happening via the web so I would most strongly urge them to change their work email password and their GIO account password after they have changed to a new email address.

If their computer isn't fully compromised, I would bet it would would resolve their issues. If it continues, their computer is likely infected.
--
Jim


moderated Invalid entries in ICS file #bug

Ry Jones
 

Hi,
In looking into some calendar issues, I used an ICS validator and it showed quite a few issues:
Mostly invalid timezones and non-unique UIDs.
Ry
--
Ry Jones
Community Architect, Hyperledger


moderated Re: Member keeps being unsubscribed, and re-joins with settings he did not set #misc

Andy
 

So if I understand correctly, we should ignore the fact that the Activity log says "left via web" and "resumed via web".  It could actually have been done by email, but the log calls it via the web.  OK......

But why does he find himself unsubscribed so many times?  12 times in the last 24 hours.  Is someone else doing that to him, by clicking a link in a forwarded email footer, which apparently works without any member confirmation?  (Isn't that f---ed up?  Or did I misunderstand?)

And why is he re-subscribed again within 60 seconds, ever time?  Is that also someone else doing that to him?

And why does he become re-subscribed with altered delivery settings every time?

And why did all this start when he tried to fix his delivery setting?  That was what started this mess.

Why?  Do I tell him it's his own fault?  Is a malevolent third party responsible?

I can see why this member is fed up with Groups.io.  If it happened to me, I would be too.

Thanks for any suggestions.

Andy

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