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moderated Re: Topics page #bug

 

On Tue, Feb 23, 2021 at 9:26 AM Duane <txpigeon@...> wrote:
This just showed up within the last 2 hours.  When going to https://groups.io/topics, it only shows items since the change, though it shows (on mine) "1 - 50 of 49209" at the upper right.

Fixed.

Thanks,
Mark 


moderated Re: Topics page #bug

Peter Cook
 

Same here. Screenshot:


moderated Topics page #bug

Duane
 

This just showed up within the last 2 hours.  When going to https://groups.io/topics, it only shows items since the change, though it shows (on mine) "1 - 50 of 49209" at the upper right.

Thanks,
Duane


moderated Member keeps being unsubscribed, and re-joins with settings he did not set #misc

Andy
 

I don't know if this is a sign of a problem.  All my instincts tell me it is user-error, but just in case it isn't, I'm reporting it here.

I have a group member with two apparent but related problems:

(1)  He keeps finding his subscription changed to one of the Daily Digest or Summary settings.  He wants individual messages only.

(2)  He keeps finding himself unsubscribed from the group.  This happened several times today alone, but before too.

He says he doesn't do these things.  But there is line after line of "(name) <address> left via web" followed by "(name) <address> resumed membership via web".

Every time he re-subscribes, his account is mysteriously set to one of the Digest or Summary settings even though it had previously been set to Individual Messages.  It seems to be random which one it goes to.  That new setting apparently happens AUTOMATICALLY when he re-joins, because there is nothing in the activity log showing a change TO those Digest/Summary settings.  (Well, there were a couple, but those were earlier.)  Then we change him back to Individual Messages.  And a few minutes later he has "left via web" again.  And then re-joins a minute later.  And we have to change him back to Individual Messages again.  And around we go.

I don't know what he is doing (if anything) that triggers leaving via web.  He claims he didn't do that.

Obviously, he is fed up with Groups.io.

He changed himself back to Individual Messages yesterday, then today received an email message saying that he had been unsubscribed and he can re-subscribe within 7 days.  Could there be something stuck in a cache, somewhere??  He uses Edge, IE, and Chrome.  Do any of these have problems with the Groups.io web interface?

All changes were "via the web"; so nobody sent email messages to unsubscribe him.

Someone else could know his password and has been doing this, so we told him to change his Groups.io password.

There is one other oddity.  He says his email gateway (where he works?) bounces the first message from every new address, which they do to cut down on spam.  He has a record of bounced messages from "bounce+number@groups.io", "bounce+number+number@groups.io", etc. which their server bounced because every one came from a previously unknown sender.  Yet, his Groups.io account shows no record of any bounces, and there is nothing in the Activity log about bounces from his address.  Ever.

Any clue what's going on?  Like I say, it sounds to me like he clicks the wrong buttons, but why does it keep happening without him knowing it?

Arrgh, he just got unsubscribed again!  This time when he re-subscribed, it came back with "Special Notices Only".

Thanks,
Andy


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

"Are these members of the group or non-members?"

Like I said already, these were non-members, asking to be removed.  That was the point.

Andy


moderated Re: Member receiving msgs from non-subscribed groups #bug

Donald Hellen
 

Andy . . .

On Mon, 22 Feb 2021 19:12:24 -0800, "Andy" <AI.egrps+io@gmail.com>
wrote:

As I say, in almost every case, the messages they send to us (to the +owner address) sound suspicious, as if not by someone actually wanting to be removed. I think they just randomly send these "Unsubscribe me" emails to "+owner" addresses. I don't know why but maybe they want us to reply to them, so they can get MY email address and add me to their spam list. It seems unlikely but I can't think of another reason.
Are these members of the group or non-members?

I haven't received anything like this but I'll be aware of it now. If
they're a member, after reading this, I would just remove them from
the group once I validate the message header.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
https://groups.io/g/ICOM https://groups.io/g/Ham-Antennas
https://groups.io/g/HamRadioHelp https://groups.io/g/Baofeng
https://groups.io/g/CHIRP https://rf-amplifiers.groups.io/g/main


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

Bob asked: "Andy, did you ever ask & get a copy of the offending messages?"

Once, I think only once, they forwarded the offending message.  I responded to them but never heard back.

As I say, in almost every case, the messages they send to us (to the +owner address) sound suspicious, as if not by someone actually wanting to be removed.  I think they just randomly send these "Unsubscribe me" emails to "+owner" addresses.  I don't know why but maybe they want us to reply to them, so they can get MY email address and add me to their spam list.  It seems unlikely but I can't think of another reason.

Andy


moderated Re: Member receiving msgs from non-subscribed groups #bug

 

Hi All,

It seems we're being targeted by someone who is subscribing to Groups.io groups and then forwarding messages sent to those groups on to other people, many of whom have never even heard of Groups.io. I don't know why they are doing this.

The suspect email addresses joining Groups.io groups are mainly from Yahoo and AOL. They are generally of the form of two words and then 3 or 4 letters or numbers at the end. For hopefully obvious reasons, I won't really discuss in detail what I'm doing to catch these. I will say that it has my full attention.

Thanks,
Mark


moderated Re: Member receiving msgs from non-subscribed groups #bug

Bob Bellizzi
 

We've been on groups.io for 5 years and never had anything like that.
We've always been a restricted group and membership is over 3000, per the new member accounting system<g>
Andy, did you ever ask & get a copy of the offending messages?
--

Bob Bellizzi
FuchsFriends@groups.io online  support  group for corneal dystrophy patients & caregivers
The Corneal Dystrophy Foundation 


moderated Re: Hashtag settings are broken #bug

Andy Wedge
 

On Mon, Feb 22, 2021 at 04:42 PM, Bruce Bowman wrote:
If you set a hashtag to "reply only to sender," and subsequently use it, no reply-to field is put in the message header of outgoing emails.
I thought this worked the other way around. That is, an additional REPLY-TO field (to reply to the group) is in the message header by default and if you use a Reply To Sender Only hashtag, it is not specified so the default action of an email client would be to reply to the apparent sender (an individual) - if that makes sense.

Andy


moderated Browser back button results not consistent #bug

Andy Wedge
 

Hi Mark,

It was pointed out to me that using the browser back button does not always take you back one page as you would expect. Steps to repeat the issue are:

  • View the calendar
  • Go forward at least one month to locate a page with some event details
  • Click on an event to view the details (no need to edit the event)
  • Click the browser back button

In Firefox, the back button takes you back to the calendar page showing the event. In Chrome and Edge (which uses the Chromium engine) it takes you back to the current month which can be several pages back.

Regards
Andy


moderated Images in RSVP event descriptions and Note to Send Attendee not displayed correctly when viewed in Gmail web UI and Gmail app #bug

Andy Wedge
 

Hi Mark,

Images included in event descriptions and 'Note to Send Attendee' are not displayed correctly when sent to Gmail accounts and viewed through the Gmail web UI and Gmail mobile app (Gmail settings are set to show images).  This is an example of an image in the Note to Send Attendee section when viewed using the Gmail mobile app:



If the same message is viewed in Outlook, I see this:






There appears to be something in the format of the outbound message from Groups.io that the Gmail web UI and Gmail app don't like.  The same images sent in messages to my Gmail account outside Groups.io display OK.

Regards
Andy


moderated RSVP event responders not updated correctly when members leave a group #bug

Andy Wedge
 

Hi Mark,

When someone responds to an RSVP event they appear in the list of responders. However, if they subsequently leave the group, they are not removed from the list (in Gallery view, a placeholder is displayed instead of their profile picture). If you try to send a message to responders, they are included in the count of members it says the message will be sent to, but nothing is actually sent to them,

If members are removed from any events they have a space on when leaving a group, and email notices are sent for any change of status (re my previous message on this), it would help avoid confusion amongst attendees and event organisers.

Thanks
Andy


moderated Hashtag settings are broken #bug

Bruce Bowman
 

Mark -- Something has recently broken hashtag settings that used to work.

  • If you set a hashtag to "reply only to sender," and subsequently use it, no reply-to field is put in the message header of outgoing emails.
  • If you set Hashtag Permissions to "Messages can only be tagged with existing hashtags, others are bounced," incoming emails with new hashtags get forwarded to the group anyway, and the new hashtag is added to the hashtag list.
This was reported by a user in GMF and subsequently confirmed in my test group. I have not thoroughly tested other such settings to see if they may also be malfunctioning.

Regards,
Bruce


moderated Re: Member receiving msgs from non-subscribed groups #bug

Andy
 

re: "I had a few (maybe 5 or 6) non-members, people who had never heard of Groups.io, asking me as group owner to cease sending them messages ..."

We get a lot of these requests.  In nearly every case they are not subscribed, and never were, and they provide no evidence that they are.  We interpret their requests as trolling, but I don't know for what reason.  We do not reply (unless it sounds real).  Nobody has ever asked a second time.

I think most came from AOL or Yahoo addresses.

Andy



moderated Re: Minor display bug in SEARCH-Members screens when editing a member #bug

 

On Tue, Oct 6, 2020 at 01:49 PM, Christos G. Psarras wrote:
When one is in the Admin-Members screen and enters a search term and go into "Search" mode, after they select a member and edit their membership settings, the member list contents won't refresh when they are returned back to the search results member list
UPDATE: The same thing happens when one has a search term and removes a member, the list doesn't refresh and the removed member still shows in the list, one has to F5 to get it to refresh.
 
Cheers,
Christos


moderated Re: #suggestion Add Group membership expiration #suggestion

 

On Sun, Feb 21, 2021 at 04:04 AM, Andy Wedge wrote:
A group setting to determine if membership is managed by expiry date
I think that would be a necessity. Expiration would have to be a group option, not just apply to all groups. I'd consider using it, assuming there were adequate controls, but more likely would not. 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Setting mod notifications handy shortcut #suggestion

 

Hi Mark,

Changing all of the mod notifications to a different setting can be cumbersome, due to them being dropdowns and just the number of them, there's a total of 22 mouse clicks, along with scrolling.   It would be handy if there was a shortcut that would set all of the notifications at once to one of the available settings, as the process would now go down to 2 clicks.

A quick and simple way to achieve this would be to use a button menu or a dropdown that would set all the settings at once, something similar to the attached.  In the dropdown variation, "Reset All to:" would be just a default display placeholder that does nothing else.

Cheers,
Christos


moderated Re: #suggestion Add Group membership expiration #suggestion

Andy Wedge
 

On Sat, Feb 20, 2021 at 09:46 PM, Rick N wrote:
This enables admins to set an amount of time that users and service accounts are members of a group. Once the specified time has passed, users will be removed from the group automatically.
I would make use of this on my group if it existed and was relatively simple to manage. Some things to consider may be:

  • A facility to set expiration dates on existing members - editing the membership details of individual members for large groups would not be practical
  • The ability to initially set an expiration date for individual members on the Direct Add feature (as opposed to adding groups of members with the same expiry date)
  • If members join groups by accepting an invite, does the membership period start from the day of the invite or the day of acceptance?
  • The ability to send out reminder messages (a new type of Member Notice?) at different intervals when memberships are about to expire
  • A group setting to determine if membership is managed by expiry date

Regards
Andy


moderated #suggestion Add Group membership expiration #suggestion

Rick N
 

On Google's Workspace updates blog, they recently announced the general availability of group membership expiration.

From their site:

"The Cloud Identity Groups API feature that enables you to set expirations for group memberships is now generally available.

 
 
This enables admins to set an amount of time that users and service accounts are members of a group. Once the specified time has passed, users will be removed from the group automatically. Automatic membership expiration can help reduce the administrative overhead for managing groups, and can help ensure group membership is limited to the members that need access."

I thought this could be a useful feature and bears further discussion.

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