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moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Thu, Feb 11, 2021 at 04:43 PM, Mark Fletcher wrote:
if Email Delivery is set to `Special` or `No Email` and the Message Selection is changed from `All Messages`, we now force Email Delivery to `Individual Messages`.
That works. Someone wanting to follow topics will now get those messages.

if Email Delivery is changed to `Special` or `No Email`, we now force Message Selection to `All` and uncheck Auto Follow Replies.
That also makes sense. It's less necessary than the first change but it eliminates some confusion.

What's still missing is that Auto-Follow Replies would be more useful (and intuitive) if made subservient to Following Only. The direction that's not a big deal is that checking Auto-Follow Replies without checking FO has no effect (since the person is getting all messages anyway). But the converse is problematic: someone who checks FO assumes, as in some other platforms, that they will automatically follow their own replies. They don't understand that they also need to separately check Auto-Follow Replies. I've had several members fall into this trap. They clearly wanted to follow their own messages/topics and checked FO alone. I had to explain that they wouldn't get their messages/topics that way. After my announcement, they went in and checked Auto-Follow Replies.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

Hi All,

I've been following the discussion. I started to implement a new subscription page similar to what Christos proposed. But I decided, at least for now, to go with a couple smaller changes:

When editing your subscription or a member's subscription, if Email Delivery is set to `Special` or `No Email` and the Message Selection is changed from `All Messages`, we now force Email Delivery to `Individual Messages`. Conversely, if Email Delivery is changed to `Special` or `No Email`, we now force Message Selection to `All` and uncheck Auto Follow Replies.

Please let me know if you have any questions.

Thanks,
Mark




moderated Re: Tried to pay on trial group created before price model change #misc

 

On Thu, Feb 11, 2021 at 8:13 AM Duane <txpigeon@...> wrote:
On Thu, Feb 11, 2021 at 09:52 AM, Mark Fletcher wrote:
You're signing up for the Premium plan ($220 for up to 500 members, with additional members $0.44, billed yearly).
Clarification please.  On the Pricing page, it says "with additional members $0.04/month or $0.40/year"  (Similar for Enterprise, "$0.20/month or $2.00/year")

Oof. Fixed. It's $0.44/$2.20, correct on the upgrade page, was incorrect on the pricing page.

Thanks,
Mark 


moderated Re: Tried to pay on trial group created before price model change #misc

Duane
 

On Thu, Feb 11, 2021 at 09:52 AM, Mark Fletcher wrote:
You're signing up for the Premium plan ($220 for up to 500 members, with additional members $0.44, billed yearly).
Clarification please.  On the Pricing page, it says "with additional members $0.04/month or $0.40/year"  (Similar for Enterprise, "$0.20/month or $2.00/year")

Thanks,
Duane


moderated Re: Tried to pay on trial group created before price model change #misc

 

On Thu, Feb 11, 2021 at 7:48 AM EdHutton <EdHutton@...> wrote:

I just tried to pay for a group I created before the per member pricing change. 'BiomedicalWorld' is the group. It was created on Feb. 1st - all the payment screens indicated the new per member pricing model would be used.  Is this correct?

Yes, that is correct. On the Upgrade screen, you should have seen something like:

You're signing up for the Premium plan ($220 for up to 500 members, with additional members $0.44, billed yearly). Once we successfully process payment, we'll immediately upgrade your group.
The bill for this year is $220.00.
Thanks for supporting Groups.io!

Thanks,
Mark


moderated Tried to pay on trial group created before price model change #misc

EdHutton
 

Mark,

I just tried to pay for a group I created before the per member pricing change. 'BiomedicalWorld' is the group. It was created on Feb. 1st - all the payment screens indicated the new per member pricing model would be used.  Is this correct?

Thank you for creating groups.io. I was an owner on another list for 20 years. Groups.io is far better. I have been working hard to learn the groups.io details.

Ed Hutton





moderated #suggestion Multiple and/or blanket RSVP for sub/group #suggestion

Alwin
 

Instead of only individual viewevent?eventid= RSVPs, also allow multiple events to be RSVPd, with a single click of Will Attend or Not Sure, after multi-selecting.

Related, but maybe worthy of separate #suggestion thread: Option to blanket RSVP to all a subgroup's events automatically, then leave it up the user to switch their choices around reminder time or later, if they have something come up.


moderated Re: #bug event times in /feed are all 8 hours out #bug

Malcolm Austen
 

I think I may have just got to the bottom of this. At least to the bottom of the cause of the bug if not to the actual fixes needed.

With my account set to UTC, I was seeing events in /feed showing 8 hours out BUT if I set my timezone in Windows 10 to PST, the display in /feed is correct.

So Mark, I venture to suggest that the reason you cannot reproduce the bug is that, even when you change your account time to UTC, you still have your OS time set to PST.

Well, that's my best guess to date anyway, Malcollm.

-- 
Malcolm Austen <malcolm.austen@...>


moderated Re: Per-member pricing is live #update

 

On Mon, Feb 8, 2021 at 1:49 PM Chris Jones via groups.io <chrisjones12=btinternet.com@groups.io> wrote:
On Mon, Feb 8, 2021 at 05:14 PM, Mark Fletcher wrote:
Also, a related change is that the member count on group home pages now does not include non-confirmed members.
And also does not include "Bouncers", both blue and red. Was that intentional?

Yes, those are also no longer counted.

Thanks,
Mark 


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Mon, Feb 8, 2021 at 04:56 PM, Christos G. Psarras wrote:
at least there are no typaws.
:-)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 


On 2021-02-08 18:22, J_Catlady via groups.io wrote:
I'll be promoting the needed-fix
Emphasis on "needed."

Yes, something is definitely needed, it's not just the bugs, but also overall easier and better user experience as well.


Thanks for the clarification.

LOL, I need an editor for my emails ... but at least there are no typaws.


--
Cheers,
Christos


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Mon, Feb 8, 2021 at 02:07 PM, Christos G. Psarras wrote:
I'll be promoting the needed-fix
Emphasis on "needed."
Thanks for the clarification.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

>>> It (the UI) is really in radical need of a fix and I hope this doesn't get swept under the rug.

No it's not, at least from my end

Oops, I should had bolded what I was referring to with the "No" bit, "No it's not, at least from my end" getting swept, I'll be promoting the needed-fix.




--
Cheers,
Christos


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

Yes (I'll present the whole proposal in a complete and concise manner in a new topic)

And also yes (but if we present it the right way it may increase our chances of it happening)



On 2021-02-08 15:49, J_Catlady via groups.io wrote:
On Mon, Feb 8, 2021 at 12:40 PM, Christos G. Psarras wrote:
No it's not, at least from my end
Oh, you mean it's not getting swept under the rug, you don't mean that you disagree it's in need of a fix. Good.
However, it's not up to us whether or not anything is done about this. It's obviously up to Mark.
 
--
J


--
Cheers,
Christos


moderated Re: Per-member pricing is live #update

Chris Jones
 

On Mon, Feb 8, 2021 at 05:14 PM, Mark Fletcher wrote:
Also, a related change is that the member count on group home pages now does not include non-confirmed members.
And also does not include "Bouncers", both blue and red. Was that intentional?

Chris


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Mon, Feb 8, 2021 at 12:40 PM, Christos G. Psarras wrote:
No it's not, at least from my end
Oh, you mean it's not getting swept under the rug, you don't mean that you disagree it's in need of a fix. Good.
However, it's not up to us whether or not anything is done about this. It's obviously up to Mark.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

On Mon, Feb 8, 2021 at 12:40 PM, Christos G. Psarras wrote:
Don't feel alone,
I don't. Many of my group members have fallen into this trap, which was the whole reason I brought it up here.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

>>> OMG! Listen to this. This is a case in point and the victim was me, myself and I.

Don't feel alone, I also have been undeservedly-tricked by the system a few times!


>>> It (the UI) is really in radical need of a fix and I hope this doesn't get swept under the rug.

No it's not, at least from my end, I've done too much work to just leave it here. I've been waiting for any additional input so we can have all our eggs in the basket before submitting the new topic and try to sell the basket in the market.  This topic has gotten too long, but it end up being the research & design part of the proposed solution.

>>> Christos's original plan

Lol, it's not really my plan per se; if one re-reads the entire thread things will make sense with what I proposed, I just coalesced+tweaked a bit+visually-articulated what others had already suggested or bought up.  Now the pretty graphics was exclusively my own idea, organic eggs taste and look better than farm-raised ones! :)



--
Cheers,
Christos


moderated Re: Rejection message #bug

 

On Sat, Feb 6, 2021 at 9:03 AM Duane <txpigeon@...> wrote:
One of our rejection notices has quote marks, "thank you", but when selected, it shows the hmtl, &quot;thank you&quot;  Checking the notice, it appears correct, it's only when used that it's converted.  (I hope these show correctly.)

This should be fixed now.

Thanks,
Mark 


moderated Re: Disallow concurrent "special notices" and "following only" #suggestion #bug

 

Particularly confusing is this juxtaposition, because of the possible conflation of "message" and "email":

 Special Notices Only You will only receive special notices from the moderators.

No Email You will receive no emails.

As discussed before, it would be better for Special Notices Only to be grouped with the "message selection" section (currently on the Advanced Preferences page), because that's what it is: a message-selection filter, not a delivery method. But what confounds the confusion is the word "email" just below that. Because Special Notices only really is a matter of message selection rather than delivery, the brain then parses "No Email" below that to "No Messages." The result, or one of them, is that you think if you later set yourself to Following Only, the "No Email" (which your brain subconsciously turned into "No Messages") turns into "only the messages I'm following." And of course, that's not what happens. You still get no messages except special notices.

So I think it is particularly important to distinguish, in all of this, between "message" and email." One bit of language that may help is to substitute "Web Only" for "No Email."

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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