Date   

moderated Re: Member search for "tom" brings up about 1/2 of membership #bug

Dave Sergeant
 

Try Tom*.

I do quite a lot of searches in one of my groups for TV model numbers.
I always have to add a * wildcard at the end as quite often extra
characters are at the end, eg 21AX2100EZ may only show if you use
21AX2100*

Davw

On 26 Jan 2021 at 21:02, Mike Hanauer via groups.io wrote:

I have often found "weidness" in search results which I could not
explain. The search for "tom" is the wildest, but the cause of its
returning so many false positives may explain others. Consider Better,
not Bigger. So many advantages. Just ask. USA adds a Chicago to our
overpop each year. "Still more population growth is not our way to a
healthy community, a healthy planet, OR enjoyable cycling."

http://davesergeant.com


moderated Re: Maybe slightly-rearrange the AccountConfirm message content? #suggestion

 

IMHO, if you’re going to change anything in this – I’ve already done some workaround on it – I would include this minor change:

 

“If you are not interested, or if [Invitee Email Address] is not your email address, please ignore this email.” Change to: “If you are not interested, or if [Invitee Email Address] is not your email address, please ignore this email reply to let us know so we can remove your address from our data.” – (“…or list.”)

 

I HATE sending something out and not knowing whether it: went into the SPAM box, or; into the ‘Junk’ file, or; was ignored, or; dropped below the active horizon, or; they are not interested but didn’t let me know, or; went into a cyber hole. If I’m ‘soliciting’ members – in my case I’m trying to locate some retirees that have been ‘off the radar’ for years in some cases – I’d like to know whether they even are alive anymore and/or just don’t want to be bothered.

 

Dan Tucker, Groups.io  AFDRetiree’s Group Founder/Owner/Moderator

 

From: "main@beta.groups.io" <main@beta.groups.io> on behalf of "Christos G. Psarras" <christos@...>
Reply-To: "main@beta.groups.io" <main@beta.groups.io>
Date: Tuesday, January 26, 2021 at 10:52 AM
To: "main@beta.groups.io" <main@beta.groups.io>
Subject: [beta] Maybe slightly-rearrange the AccountConfirm message content? #suggestion

 

Hi Mark et al,

I suggest a simple and quick tweak. 

The current text for the account confirmation message is as such:


Hello,

Thank you for your interest in Groups.io. If you did not request or do not want to join Groups.io, please ignore this message.

If you only want to send and receive messages, reply to this email to confirm your email address and activate your membership.

·  Messages will be sent to you at 12345@...

If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:

<Confirm account>

Cheers,
The Groups.io Team


It looks a bit messy IMO; the way the text is currently formatted, especially with the single bullet where it is, could be argued that it can potentially imply to a non-savvy/knowledgeable person that email messages would be sent to them only if they wanted"If you only want to send and receive email messages".

Plus from a hierarchy POV, the email addy is the parent and the two options the children; the current visual implies no parent and just two slightly-dissonant siblings vying for attention.

I would suggest to slightly reformat by moving the email address up "one step" so it's on its own as the top of the hierarchy.  Optionally (since the website option is a superset of the email-only option) also slightly enhance the website option:

Modify

If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:

to something like this:

If you want to also be able to use the group [online/website] resources and be able to also read and reply to messages on the website, please click on the link below to confirm your email address (and activate your membership), plus set up a website password, and choose other group subscription or [website/account] settings:  (bolding here is only for clarification of proposed changes)


It now becomes:


Hello,

Thank you for your interest  ...............................


Messages will be sent to you at 12345@...  (bolded for HTML, not sure if we are sending out these notices as text-only)

·  If you only want to send and receive messages, reply to this email to confirm your email address and activate your membership.

·  If you want to also be able to use the group [online/website] resources and be able to also read and reply to messages on the website, please click on the link below to confirm your email address (and activate your membership), plus set up a website password, and choose other group subscription or website settings: <Confirm account>  (maybe bolded for emphasis)

Cheers,
The Groups.io Team


Alternatively, don't use the bullets, un-indent the two options and move to the left and use "- " text bullets instead.

I believe the proposed changes can give the message a less-ambiguous/more-precise and cleaner visual+meaning flow to the average user who (bothers to) read it.  The totally-totally-basic user will still visually "see" the same first option as before and still as easily do it as they would have done as before, so we are not messing with them at all; but even for them or for the more savvy-ish users who do bother/want to read the rest of the text and options, we are being a lot more explicit/helpful as to what it does.

Cheers,
Christos


moderated Re: Member search for "tom" brings up about 1/2 of membership #bug

Chris Jones
 

On Tue, Jan 26, 2021 at 08:45 PM, Joanie wrote:
I have verified it in my group. Very strange.
I have just done the same in 2 groups; one of 1977 members and another of 43. The first produced 740 returns and the second 17.

What is perhaps even weirder is that these represent 37.4% and 39.5% of the respective memberships, which, while not the same, are remarkably similar.

Chris


moderated Re: Member search for "tom" brings up about 1/2 of membership #bug

Mike Hanauer
 

I have often found "weidness" in search results which I could not explain. The search for "tom" is the wildest, but the cause of its returning so many false positives may explain others.

Consider Better, not Bigger. So many advantages. Just ask. USA adds a Chicago to our overpop each year.
"Still more population growth is not our way to a healthy community, a healthy planet, OR enjoyable cycling."

    ~Mike


On Tuesday, January 26, 2021, 03:57:54 PM EST, Joanie <joanie.m.nightingale@...> wrote:


I did a download on the members and searched through the csv file for the string tom and got no hits. So there is nothing in the data that would trigger this search. Searching for the string "com" brings up everyone in my group because emails all end in ".com". I'm trying to remember my Linux regular expression stuff but "tom" is nothing more than a search for the string "tom". It's weird that it's almost half the members. Same was true on mine but it was closer to 40%. Joanie


moderated Re: Member search for "tom" brings up about 1/2 of membership #bug

Joanie
 

I did a download on the members and searched through the csv file for the string tom and got no hits. So there is nothing in the data that would trigger this search. Searching for the string "com" brings up everyone in my group because emails all end in ".com". I'm trying to remember my Linux regular expression stuff but "tom" is nothing more than a search for the string "tom". It's weird that it's almost half the members. Same was true on mine but it was closer to 40%. Joanie


moderated Re: Member search for "tom" brings up about 1/2 of membership #bug

 

Without any more to go on but the apparent ‘consistency’ of both of your comments – I wonder if there’s something in the membership group or subgroup name that’s being found. I know that if I enter certain search params into my search I can spool up some, most or all of the members based on something deeper than just the surface ‘name.’

 

Dan Tucker, Groups.io  AFDRetiree’s Group Founder/Owner/Moderator

 

From: "main@beta.groups.io" <main@beta.groups.io> on behalf of Joanie <joanie.m.nightingale@...>
Reply-To: "main@beta.groups.io" <main@beta.groups.io>
Date: Tuesday, January 26, 2021 at 11:45 AM
To: "main@beta.groups.io" <main@beta.groups.io>
Subject: Re: [beta] Member search for "tom" brings up about 1/2 of membership #bug

 

I have verified it in my group. Very strange. Joanie


moderated Re: Member search for "tom" brings up about 1/2 of membership #bug

Joanie
 

I have verified it in my group. Very strange. Joanie


moderated Member search for "tom" brings up about 1/2 of membership #bug

Mike Hanauer
 

I have tried this in two different groups that I moderate. 

Thanks. ~Mike


moderated Maybe slightly-rearrange the AccountConfirm message content? #suggestion

 

Hi Mark et al,

I suggest a simple and quick tweak. 

The current text for the account confirmation message is as such:


Hello,

Thank you for your interest in Groups.io. If you did not request or do not want to join Groups.io, please ignore this message.

If you only want to send and receive messages, reply to this email to confirm your email address and activate your membership.

  • Messages will be sent to you at 12345@...

If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:

<Confirm account>

Cheers,
The Groups.io Team


It looks a bit messy IMO; the way the text is currently formatted, especially with the single bullet where it is, could be argued that it can potentially imply to a non-savvy/knowledgeable person that email messages would be sent to them only if they wanted"If you only want to send and receive email messages".

Plus from a hierarchy POV, the email addy is the parent and the two options the children; the current visual implies no parent and just two slightly-dissonant siblings vying for attention.

I would suggest to slightly reformat by moving the email address up "one step" so it's on its own as the top of the hierarchy.  Optionally (since the website option is a superset of the email-only option) also slightly enhance the website option:

Modify
If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:
to something like this:
If you want to also be able to use the group [online/website] resources and be able to also read and reply to messages on the website, please click on the link below to confirm your email address (and activate your membership), plus set up a website password, and choose other group subscription or [website/account] settings:  (bolding here is only for clarification of proposed changes)

It now becomes:

Hello,

Thank you for your interest  ...............................


Messages will be sent to you at 12345@...  (bolded for HTML, not sure if we are sending out these notices as text-only)

  • If you only want to send and receive messages, reply to this email to confirm your email address and activate your membership.
  • If you want to also be able to use the group [online/website] resources and be able to also read and reply to messages on the website, please click on the link below to confirm your email address (and activate your membership), plus set up a website password, and choose other group subscription or website settings: <Confirm account>  (maybe bolded for emphasis)

Cheers,
The Groups.io Team


Alternatively, don't use the bullets, un-indent the two options and move to the left and use "- " text bullets instead.

I believe the proposed changes can give the message a less-ambiguous/more-precise and cleaner visual+meaning flow to the average user who (bothers to) read it.  The totally-totally-basic user will still visually "see" the same first option as before and still as easily do it as they would have done as before, so we are not messing with them at all; but even for them or for the more savvy-ish users who do bother/want to read the rest of the text and options, we are being a lot more explicit/helpful as to what it does.

Cheers,
Christos



moderated Re: #bug event times in /feed are all 8 hours out #bug

Jeremy H
 

Trying this on my systems. I seem to have the bug (times of of events coming up as PST in Feed, although my profile  and calendar are set to UTC) on all of them - using Linux or Windows, Firefox or Edge.

But, looking (1) Feed does not (unlike 'My Calendar') have a Timezone setting dropdown (is this relevent?)
(2) looking at  https://groups.io/js/displaytime-0.2.6.js (as in post #27035) there is a "function DisplayFeedTime" (with "momentDay = moment.tz(t, tzstr);" ) and a "function DisplayEventTime" (with "momentDay = moment(t).tz(tzstr);"  - methinks they ought to be the same, even if I can't say which is correct.

Jeremy


moderated Re: Non - Member Posts #suggestion

 

If the display name is set to non-member as a default, I would like there to be some way to change that, and I’m nog sure a way exists because there’s no member page. Some of our members don’t know how to use aliases and accidentally send messages from a non-member address, but it’s still them.


On Jan 26, 2021, at 8:05 AM, Chris Jones via groups.io <chrisjones12@...> wrote:

If a group is set to allow posts by non - members any such post is placed in Pending with a badge attached to inform any passing owner or moderator that the post is from a non - member. However, that badge uses the letters NM against the standard blue background. As such, unless examined more closely, it looks very like the NMM badge so the possibility of confusion cannot be ruled out. When the post is opened for checking before release (or rejection) then the badge is expanded to read Non Member against the same colour blue background. Obviously this is rather less easy to misinterpret.

If the post passes moderation then it is not clear from either the web UI or the email sent to members that the post is from a non - member. I used my wife's email address for the test and because of the way her email is set up her correct Forename & Surname were shown as the Display Name, and the members of such a group would be unlikely to realise straight away that this was not a member.  The email sent to a group also gives no clue to the poster's non - member status, or none that I have been able to detect.

Suggestion 1: Change the background colour on the NM and Non - Member badges to something other than standard blue. Something that is more clearly a "warning" (e.g. red) might be better.

Suggestion 2: Somehow flag up the fact that any given post is from a non - member for both web UI & email reading. Perhaps use a default Display Name of Non Member or a message level #hashtag advising a non - member message.

(As an aside the NM badge is not mentioned in the Owners Manual, but I'll raise that on "docs" later.)

Chris

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Non - Member Posts #suggestion

Chris Jones
 

If a group is set to allow posts by non - members any such post is placed in Pending with a badge attached to inform any passing owner or moderator that the post is from a non - member. However, that badge uses the letters NM against the standard blue background. As such, unless examined more closely, it looks very like the NMM badge so the possibility of confusion cannot be ruled out. When the post is opened for checking before release (or rejection) then the badge is expanded to read Non Member against the same colour blue background. Obviously this is rather less easy to misinterpret.

If the post passes moderation then it is not clear from either the web UI or the email sent to members that the post is from a non - member. I used my wife's email address for the test and because of the way her email is set up her correct Forename & Surname were shown as the Display Name, and the members of such a group would be unlikely to realise straight away that this was not a member.  The email sent to a group also gives no clue to the poster's non - member status, or none that I have been able to detect.

Suggestion 1: Change the background colour on the NM and Non - Member badges to something other than standard blue. Something that is more clearly a "warning" (e.g. red) might be better.

Suggestion 2: Somehow flag up the fact that any given post is from a non - member for both web UI & email reading. Perhaps use a default Display Name of Non Member or a message level #hashtag advising a non - member message.

(As an aside the NM badge is not mentioned in the Owners Manual, but I'll raise that on "docs" later.)

Chris


moderated Re: Pricing change date change #update

Duane
 

While trying to create an updated chart of the cost comparison vs features for a group, I noticed a missing situation.  I doubt that it would happen often, if ever, but should be covered.  What will happen if an Enterprise group downgrades after February 2?

Thanks,
Duane


moderated Re: Ability to add hashtags in replies #suggestion

 

On Mon, Jan 25, 2021 at 09:32 AM, Joseph Lee wrote:
when you change subject lines, topics are split, and I believe this is also the case when hashtags are introduced by members in the middle of a topic.
No, it doesn't split if a tag is added. Even if you explicitly use the "split" function on the web to add a tag, it doesn't split. It stays the same thread/topic.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #bug Bouncing members! sympatico and bell.net #bug

Niman H
 

Ok thank you. Any luck with finding a fix? 
Are any other Canadian groups having this issue?


moderated Re: Ability to add hashtags in replies #suggestion

 

Hi Mark,

I'm with the majority:  Users, no, but it could probably work (with caveats) for only the mods and it may require extra work from you now and possibly later; or work (as intended) for just you and that would require less work overall.


But just curious...

>>> I could add the #done hashtag, instead of having to go to the website and editing the topic

- Construct reply as normally, but with #newhashtag also and email in.  (?? OR, instead of the normal address, email the message to (non-published) group+addhashtag@groups.... possibly ??)
- If sender not an admin, treat as now, strip #newhashtag and post, done.
- If an admin, scan the subject hashtags to see if there is a new one (or ones if recursion was used for possibly adding more than one capability)
- If one found, use that and call the code that runs when a hashtag is manually added to a topic by the admin.
- Post the message now, and done.

Is something like this what you had in mind?   It mimics an admin adding a hashtag so effect-wise, nothing changes, not any new disconnects or new side-effects; same thing if currently an admin did the topic hashtag addition by hand then turned around and send the message (with or without the new hashtag), or vice versa.

Cheers,
Christos


moderated Re: #bug First attachment doesn't show up in new topic #bug

Joanie
 

Mark, Just verified that it's fixed. Thanks, Joanie


moderated Re: Group Sponsorships #update

SP4149
 

Mark,,
I upgraded my 2,000 member list from Basic, two weeks ago.  Unfortunately I paid for the first year with my credit card on file and then activated
sponsorship, not knowing the level of list support I would receive, I had told my  list this would be done before the 18th.  And after the special notice
went out I started getting a lot of sponsors.  I then realized that I should have activated the sponsor feature a day before the upgrade.  AS it was I received
enough sponsors for two more years of Premium subscription.
   Within an hour of the upgrade I sent out a second notice to the list that they could donate to me using Paypal to reimburse me for the first year Premium fees.
within eight hours Paypal donations had paid for the initial upgrade and I asked Paypal donations to stop. Most donations were between $5 and $25, only two higher.
I got 17 contributions thru Paypal in eight hours and 34 thru the sponsorship function in 48 hours at which I had funds for three years and disabled the sponsorship 
function.  Several subscribers who had pledged earlier to contribute complained that the Paypal donation ended before they learned of the request.

Two lessons learned. 
First the Sponsorship function works effectively, just if you have a Basic list, turn it on BEFORE you upgrade.
Two Even though the Paypal donations were more complicated to make and did not directly add to the funds on hand, they came in faster and in larger amounts.
PAYPAL should be added to the sponsorship funds collection function.

ken clark

Jan 14   

On Thu, Jan 14, 2021 at 11:05 AM Samuel Murrayy <samuelmurray@...> wrote:
On Thu, Jan 14, 2021 at 07:22 PM, Mark Fletcher wrote:
It will not show up if you are logged out of Groups.io completely.
I tested this, and: it does show up in my test group.  However, when I click it, I'm asked to log in or sign up.

Oh, err, you're right.
 
 
What is a reason why people must be registered with Groups.io to use that button?  Why can't non-members sponsor a group?  And is there a specific reason why such people can't sponsor via e.g. PayPal?

They need an account with Groups.io to sponsor a group because the payment mechanism uses existing code that requires a Groups.io account. I don't see that as a serious impediment. If you're interested in a group, you probably have a Groups.io account anyways.
 
I haven't added Paypal because the last time I looked at Paypal, their API was a mess and it made me feel dumb because I couldn't figure it out. I think their API has changed over the last few years; I will work up the courage to look at it again at some point.
 
Mark 


moderated Re: #bug Bouncing members! sympatico and bell.net #bug

 

On Mon, Jan 25, 2021 at 2:04 PM Niman H <nimanh2000@...> wrote:
Many many of my members are bouncing since Jan 18th. Looks like all the @sympatico and @bell.net ones. The message for the bouncing reason is:
mxmta.owm.bell.net: read tcp4 66.175.222.12:36686->184.150.200.210:25: read: connection reset by peer
or
mxmta.owm.bell.net: read tcp4 66.175.222.12:49712->184.150.200.82:25: read: connection reset by peer


I'm trying to locate a contact at Bell.net. In the meantime, please have your members contact and complain to bell.net and sympatico.ca about email from us being blocked.

Thanks,
Mark


moderated Re: #bug First attachment doesn't show up in new topic #bug

 

On Mon, Jan 25, 2021 at 12:48 PM Christos G. Psarras <christos@...> wrote:

I suspect you may also have to similarly-tweak another part of the code in regards to attachments and S3; I was actually in the middle of writing that bug report when I read this and it clicked.

I take it you are also using calls to S3 to query and retrieve (and embed/attach) the in-line image/attachments when the Follow-Topic catch-up emailer code is invoked. 

All of a sudden*** the attached images in the FO catch-up messages, while correctly named as in the original mailing, are now nothing but a 212 to 214 byte (in my test case) gibberish-contents file. (I can attach/mail them offlist if you think it may help)


Any issue with that code would be separate and, I don't think, the result of a timing issue. Please send me all relevant details off-list (name of group, all the actions you took, link to topic, etc), and I'll investigate.

Thanks,
Mark

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