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moderated Make mouse pointer consistent on +New button in Files section #suggestion

Andy Wedge
 

Hi Mark,

On Groups.io the mouse pointer arrow changes to a hand pointer except when selecting options from the +New button in the Files section. Can we standardise please?

Thanks
Andy


moderated Re: Poll participation by non-account holders #suggestion

Duane
 

On Mon, Jan 18, 2021 at 11:19 AM, Tom U wrote:
A few people have created accounts and are figuring out what paid serves gets us.
You may want to direct the reluctant members to https://groups.io/helpcenter/membersmanual/1/understanding-groups-io-accounts/logging-in-to-your-account, especially the part about logging in without a password.  You could also remind them that as long as they visit the site at least once every 30 days (and don't delete cookies), they won't need to log in the next time on that device.  If they do need to log in, they can repeat the process for another 30 days.  I've had some 'email only' members use this and found it so easy that they visit the site on a regular basis now.  Some have even read the Members Manual and learned all sorts of neat things! ;>)

Duane


moderated Re: Poll participation by non-account holders #suggestion

Tom U
 

Sorry, but you are way off beam here. Every member of a group (hosted by Groups.io, that is!) has an Account, even if they don't realise it.
No I'm not.  I may have not read the user manual (thanks for the link) and may not understand the subtlies of how groups.io tracks users, but I do have a valid point about our user's experience.  Calling me "way off beam" is discouraging of my future engagement.

I'm using groups.io to facilitate communication in a community of kayakers in a local outdoor club.  I considered options such as slack and basecamp but most of our members are resistant to adopting new technology.  Also, communication is infrequent enough that they won't come to some web site and check for it.  Communication must come to them.  I choose an e-mail list because everyone uses e-mail, they can control how they receive communication, and they don't need to "create an account"

For the purpose of this post, "create an account" is used to mean the common understanding:  Submit a user name and password which I then use to access the services.  I wanted to not require everyone to create an account on yet another service.

So far, so good.  I over 100 people have joined our mailing list.  The free version did most of what we wanted but I argued that we should pay for service and that would make the manager's life easy.  A few people have created accounts and are figuring out what paid serves gets us.  However most of our members are just on a mailing list.

I'm not convinced that the paid service is providing much value for us.  I sugged that we try using some of the features, such as pools.  

 * We created a poll
 * I noticed I had to log in
 * I asked others if they didn't participate in the poll because they didn't have an account
 * many said that was their experience.
 * I conclude that polls, as implemented, are not useful to us.

> At the risk of repeating myself, ALL your members already have accounts; all they need to do is complete the process of setting them up to enable web access. 

Perhaps, technically, but they don't know that, they have not set a password, they don't want yet-another-account, and I'm not going to tell them to, besides, most would not bother.

Having non - account holders to vote means risking non - members voting, and that would be a HUGE mistake.

That's what I want, I'm willing to take that risk.  Calling this a HUGE mistake is a HUGE misunderstanding of my needs and risk assessment.

> IMHO treating Groups.io purely as a mailing list is also a mistake, but that's another story...

That's exactly what I do want to do.  At least for the majority of members.   I hope that the additional pro services would be of benefit to the managers but if the only way to make use of them is to get 100 kayakers to learn about groups.io features, well, not going to work for this group.

OK, I'm a little testy about being told how I should be using the service.  There is a way that I want to use the service.  I hope that I have explained my reasons for my use case.  

Tom


moderated Re: Subject line of messages in Activity section #bug

Andy Wedge
 

On Mon, Jan 18, 2021 at 04:22 PM, debbie wrote:
I was talking about messages that do have subject lines. BUT, if you have one without a subject line it's still going to have the quotes for the empty subject, like this - sent message "" to owners via email - and you can click on the quotes to see the message.
Yes, I can see that too. This is what I was referring to after selecting the name/email address link on the Activity log:



Andy


moderated Re: Poll participation by non-account holders #suggestion

Bruce Bowman
 

On Sun, Jan 17, 2021 at 11:35 PM, Tom U wrote:
We would like to be able to poll them, but if responding to a poll requires creating an account, that is not going to happen.  So, polls, not so useful for our community.
Tom -- As others have stated, all of your subscribers already have an account, so that's probably not the problem. The problem is that they must log in, re-find the poll after doing so, and generally figure out how to navigate the site and use the menu system.

A substantial fraction of my members (more than 75%) never log in, and when they click the link, are befuddled to be presented with a login screen. Such folks either give up entirely, or simply reply to the #poll-notice via email; which as we all know, creates its own problems. On that basis I agree that it would be nice if a subscriber could simply click on a provided link to give their poll response without having to jump through all those hoops.

How to do that? Well, you could provide a separate link for each poll response (as opposed to the generic "vote now"). The link would code which subscriber responded and what that response was (via a query string or something like that), and automatically record that vote in the poll.

Downsides:
-- Not sure how this proposal might function in light of the "allow multiple choices" flag.
-- Members who indiscriminately forward group emails could inadvertently create a "proxy voting" situation.

Back to the original proposal:  Allowing non-account holders to do this? Nope, I can't agree with that. At a minimum, voting needs to be restricted to those who have received the poll email, and are still subscribed at the time they click a button.

Regards,
Bruce


moderated Re: Subject line of messages in Activity section #bug

debbie
 



On Mon, Jan 18, 2021 at 6:10 PM Andy Wedge <andy_wedge@...> wrote:
On Mon, Jan 18, 2021 at 03:14 PM, debbie wrote:
I noticed over a week ago that when I hit reply to the message, the subject line is blank, not showing the subject that the member sent the message
Messages with a blank subject link show up on the +owner messages list but as there is no subject, there is no link to click on to open them. I'm not sure what was there before in this case but I would say it's a bug at the moment.

Andy

I was talking about messages that do have subject lines. BUT, if you have one without a subject line it's still going to have the quotes for the empty subject, like this - sent message "" to owners via email - and you can click on the quotes to see the message.


moderated Re: Subject line of messages in Activity section #bug

Andy Wedge
 

On Mon, Jan 18, 2021 at 03:14 PM, debbie wrote:
I noticed over a week ago that when I hit reply to the message, the subject line is blank, not showing the subject that the member sent the message
Messages with a blank subject link show up on the +owner messages list but as there is no subject, there is no link to click on to open them. I'm not sure what was there before in this case but I would say it's a bug at the moment.

Andy


moderated Re: Subject line of messages in Activity section #bug

 

Yep, I rechecked and was just logging back in to post again. You're right. It's blank.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.

My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Subject line of messages in Activity section #bug

debbie
 



On Mon, Jan 18, 2021 at 5:52 PM J_Catlady <j.olivia.catlady@...> wrote:
On Mon, Jan 18, 2021 at 07:14 AM, debbie wrote:
I noticed over a week ago that when I hit reply to the message, the subject line is blank, not showing the subject that the member sent the message with.
I can't reproduce this. It's working fine for me.


I checked in two different groups with Firefox and Chrome and it's not working for me.


moderated Re: Subject line of messages in Activity section #bug

 

On Mon, Jan 18, 2021 at 07:14 AM, debbie wrote:
I noticed over a week ago that when I hit reply to the message, the subject line is blank, not showing the subject that the member sent the message with.
I can't reproduce this. It's working fine for me.

It would be nice if when someone sends a message to the owner address, the system would reject the message without a subject line
I think that would be unacceptable. People need to be able to freely send messages to the owner. It's their way of trying to communicate, sometimes by people already having technical issues.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.

My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #suggestion Need to permit different email addresses for group joining #suggestion

Duane
 

On Mon, Jan 18, 2021 at 09:14 AM, judy Warden wrote:
We could join a group and then state the address we preferred to use for that specific group.
You can already do that, you just need a different account using the other email address(es) when joining a group.  The only difference is that you're responsible for keeping things separate instead of the site.  I use several emails/accounts on GIO, so it's easy to keep them separate (and keep me less confused.)  BTW, this has been discussed before and doesn't seem to be a pressing concern.

Duane


moderated Re: #suggestion Need to permit different email addresses for group joining #suggestion

Andy Wedge
 

On Mon, Jan 18, 2021 at 03:14 PM, judy Warden wrote:
Many people like to use different email addresses for different groups.
You can use a different address for a different group is you wish by creating a different account and subscribing to a group with that.

Under Yahoo groups, We could join a group and then state the address we preferred to use for that specific group.
The organisation of Groups.io is different.  The account (email address) is the top-level entity and you subscribe to groups from that. All groups subscribed to by one account therefore use the same email address.  You can alternative posting addresses (Aliases) but I suspect that is not what you are looking for.

  I have search the options and there is no way to add a preferred address to that one group.
That's because Groups.io is organised differently.

The option definitely should be added to the subscription options for a specific group.
That would seem to change the fundamental organisation of Groups.io so it's not likely to happen.  See the Owner's Manual and Quick Start Guide in the Help Centre  for more details.

Andy


moderated #suggestion Need to permit different email addresses for group joining #suggestion

judy Warden <myizrblu@...>
 

Many people like to use different email addresses for different groups.  Under Yahoo groups, We could join a group and then state the address we preferred to use for that specific group.  I have search the options and there is no way to add a preferred address to that one group.  The option definitely should be added to the subscription options for a specific group.

Ex:preferred email address you want to use for this group.   NOTE: it is not changing the .io. account main email. Just the group preference address
--
Thanks,
 Judy


moderated Subject line of messages in Activity section #bug

debbie
 

When a member sends a message to the owner it shows up in the Activity section with a link to see the message. I usually use that to reply to those messages, hitting the reply button at the bottom of the message there. I noticed over a week ago that when I hit reply to the message, the subject line is blank, not showing the subject that the member sent the message with. It used to show the subject line with a "Re:". So, I've been copy and pasting the subject line in.

Related, when a non-member sends a message to the owner, that message is not clickable. I must reply to it from my email. There must be a technical reason why that is so, that I am not thinking of.

Further related, as I've mentioned a while ago, it would be nice if when someone sends a message to the owner address, the system would reject the message without a subject line, just like it does when a member sends a message to the group, which is one of the best little things about groups.io! Another one I love is rejecting messages people send with attachments (when attachments are not allowed), which eliminates the necessity to reject the message for "missing" something.

Thanks,

Debbie



moderated Re: Poll participation by non-account holders #suggestion

Chris Jones
 

On Mon, Jan 18, 2021 at 04:35 AM, Tom U wrote:
We recently posted a poll to our group but response was limited by the fact that many don't have group.io accounts and don't want to bother creating one.
Sorry, but you are way off beam here. Every member of a group (hosted by Groups.io, that is!) has an Account, even if they don't realise it.

I suggest that you have a good look in the "Help" section, particularly at the Members Manual section 3.2 about creating an account so that members can access not only messages but all the other web - based facilities that Groups.io has to offer... depending that is on which type of group you have. (Free or paid)

Prompt your members to get their accounts properly set up and then they can participate in polls, assuming (as above) that your group allows them.

Having non - account holders to vote means risking non - members voting, and that would be a HUGE mistake.

IMHO treating Groups.io purely as a mailing list is also a mistake, but that's another story...

At the risk of repeating myself, ALL your members already have accounts; all they need to do is complete the process of setting them up to enable web access.

Chris


moderated Re: Poll participation by non-account holders #suggestion

Starchild <sfdreamer@...>
 


I second this! 

Love & Liberty,

((( starchild )))


On Jan 17, 2021, at 7:06 PM, Tom U wrote:

We recently posted a poll to our group but response was limited by the fact that many don't have group.io accounts and don't want to bother creating one.

One off my winning arguments for using a mailing list was that it was not a new technology everyone would need to learn and not a new service that everyone would have to create an account on.  Most of our community members are on the mailing list, but don't have accounts.  We would like to be able to poll them, but if responding to a poll requires creating an account, that is not going to happen.  So, polls, not so useful for our community.

Please allow the option of non-account holders responding to polls.

Thanks for considering.


moderated Poll participation by non-account holders #suggestion

Tom U
 

We recently posted a poll to our group but response was limited by the fact that many don't have group.io accounts and don't want to bother creating one.

One off my winning arguments for using a mailing list was that it was not a new technology everyone would need to learn and not a new service that everyone would have to create an account on.  Most of our community members are on the mailing list, but don't have accounts.  We would like to be able to poll them, but if responding to a poll requires creating an account, that is not going to happen.  So, polls, not so useful for our community.

Please allow the option of non-account holders responding to polls.

Thanks for considering.


moderated New setting: moderate messages containing links #suggestion

 

My group has strong restrictions on what kinds of links can be posted. I don’t know how feasible it would be, but an ability (in an unmoderated group) to moderate any message containing a link would be very helpful.


--
J

Messages are the sole opinion of the author, especially the fishy ones.
I'm not arguing. I'm just explaining why I am right.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated search results /members page shows stale data after user edit #bug

Dan Halbert
 

Under certain circumstances, after editing a user's data and then clicking Save, the previous versions of the user data will display on the /members page.

To reproduce:
1. Go to the /members page of a top-level group.
2. Search for one or more members by typing a string in the search box.
3. Click on the user's name, which goes to the  /member/<nnnnn> page for that user.
4. Edit something about the user, such the display name or email address.
5. Click Save at the bottom of the page.
6. The list of members selected by the search from step 2 will redisplay, but with the old data, before step 4.
7. If you reload the page, the new data appears.

It seems to be necessary to do step 2. I tried selecting and editing a user without step 2, and I see the changes immediately, on step 6.

Dan


moderated Re: custom colors don't work in direct add custom message #bug

Glenn Glazer
 

On 01/16/2021 14:56, Duane wrote:
On Sat, Jan 16, 2021 at 04:12 PM, Glenn Glazer wrote:
P.S. a feature request would be to be able to store this custom message or at least have it default to the last custom message used.
You can already create/store as many custom messages as you want on the Member Notices page, then select the one you want when doing the Direct Add.  You can have one Active as the default, but still select another at that time if you want.  You do have to create them before using though.

Duane

Good to know, thanks, Duane!

Best,

Glenn

--
PG&E Delenda Est

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