For general Groups.io questions, please see the Group Managers Forum and Group_Help groups. Note: those groups are volunteer-led and are not officially run by Groups.io.
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moderated
Re: Pricing change date change
#update
Andy
The page https://beta.groups.io/g/main/message/27191 has a confusing mix of dates. It says February 2 near the top, but January 18 in four other places in the same message.
? So, when the changes take effect in February, will they be retro-active to group changes since January 18? Andy
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moderated
Re: Samuel's Paid User Proposal
#suggestion
I've completely given up trying to understand the complications and rules of the paid user proposal being discussed here, and I believe most group owners would do the same. I really did try.
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moderated
Re: Group Sponsorships
#update
Niman H
I agree with you, although I did not realize they were absorbing the cost until now. Just need to clarify things for the members of my group, who are wary of "new" things. Thank you.
Nancy
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moderated
Re: Samuel's Paid User Proposal
#suggestion
I'd be interested in learning from Sandi and Samuel what problem it is they are trying to solve. Sara
On Thu, Jan 14, 2021, 10:10 AM J_Catlady <j.olivia.catlady@...> wrote: On Thu, Jan 14, 2021 at 07:00 AM, J_Catlady wrote:
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 01:20 PM, Niman H wrote:
So the funds accumulated stay in the group account. What happens to them if a group closes?Sponsorships are non-refundable, and on that basis I assume any funds remaining for a now-defunct group will be forfeited to groups.io (and in fact, may have already been spent). Given that GIO is absorbing the Stripe processing cost of each such transaction, I really have no problem with that. Regards, Bruce
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moderated
Re: #bug event times in /feed are all 8 hours out
#bug
On Thu, Jan 14, 2021 at 03:57 PM, Mark Fletcher wrote:
This has been fixed now.Still not working here. There's an event set for CST (which I'm on), but the feed is still showing PST (same for events set to PST) I've tried Shift+Reload as well as CTRL+F5. Duane
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 2:28 PM Annick Phillips <annick@...> wrote: On Thu, Jan 14, 2021 at 01:24 PM, Mark Fletcher wrote: All of it. Mark
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 01:24 PM, Mark Fletcher wrote:
Mark, Will the entire $10 donation amount be credited to the group for the group's maintenance, or the net amount that you will receive after Stripe takes their piece? Annick
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moderated
Re: #bug event times in /feed are all 8 hours out
#bug
Hello, This has been fixed now. You may need to do a force reload (hold down the shift key while clicking the browser reload button). Thanks, Mark
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 11:05 AM Samuel Murrayy <samuelmurray@...> wrote: On Thu, Jan 14, 2021 at 07:22 PM, Mark Fletcher wrote: Oh, err, you're right. What is a reason why people must be registered with Groups.io to use that button? Why can't non-members sponsor a group? And is there a specific reason why such people can't sponsor via e.g. PayPal? They need an account with Groups.io to sponsor a group because the payment mechanism uses existing code that requires a Groups.io account. I don't see that as a serious impediment. If you're interested in a group, you probably have a Groups.io account anyways. I haven't added Paypal because the last time I looked at Paypal, their API was a mess and it made me feel dumb because I couldn't figure it out. I think their API has changed over the last few years; I will work up the courage to look at it again at some point. Mark
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moderated
Re: Group Sponsorships
#update
Lynne
Thanks, Andy, there must be a bit of a delay. I checked moments ago and it wasn't there and now it is.
toggle quoted messageShow quoted text
Lynne wrote:
It's a new button rather than a notice that appears on the homepage.
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 07:22 PM, Mark Fletcher wrote:
I tested this, and: it does show up in my test group. However, when I click it, I'm asked to log in or sign up. What is a reason why people must be registered with Groups.io to use that button? Why can't non-members sponsor a group? And is there a specific reason why such people can't sponsor via e.g. PayPal? Samuel
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 8:03 AM Niman H <nimanh2000@...> wrote: Great idea to add this option. What fees are charged by Stripe? Our members will want to know. Is it per transaction or a percentage? No fees are added to the amount the person chooses to sponsor. That is, if someone chooses to sponsor the group for $10, then $10 will be charged to their credit card. The credit card processing fees are taken out from that amount. Mark
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 8:03 AM Lynne <lklein@...> wrote: The sponsorship was turned on for one of my free groups, but I don't see any notice on the group's home page. I double-checked that I had confirmed the group change as well as logged off and then viewed the home page. Still no notice. Am I doing something wrong or does it take a while for the sponsorship blurb to appear on the home page? I checked your Lancsgen group, and the button shows up for me. It will not show up if you are logged out of Groups.io completely. Mark
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moderated
Re: Group Sponsorships
#update
Niman H
Thank you Duane.
So the funds accumulated stay in the group account. What happens to them if a group closes? Nancy
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 10:03 AM, Niman H wrote:
What fees are charged by Stripe?The standard Stripe fees are 2.9% + 30 cents (same as Paypal) and are deducted from the payment. A $5 sponsorship should net $4.55 to GIO. Duane
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moderated
Re: Group Sponsorships
#update
On Thu, Jan 14, 2021 at 04:03 PM, Lynne wrote:
but I don't see any notice on the group's home page.It's a new button rather than a notice that appears on the homepage. Andy
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moderated
Re: Group Sponsorships
#update
Niman H
Great idea to add this option. What fees are charged by Stripe? Our members will want to know. Is it per transaction or a percentage?
Nancy
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moderated
Re: Group Sponsorships
#update
Lynne
The sponsorship was turned on for one of my free groups, but I don't see any notice on the group's home page. I double-checked that I had confirmed the group change as well as logged off and then viewed the home page. Still no notice. Am I doing something wrong or does it take a while for the sponsorship blurb to appear on the home page?
Thanks! Lynne
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Not sure whether this is a bug or something with my own computer. As of last night, whenever I type into any groups.io screen the typing is delayed, even within individual words. It stops accepting entry and I have to wait for the letters or words to appear. This is consistent in every groups.io screen (including as I type this message) and in no other sites (e.g. gmail).
-- J Messages are the sole opinion of the author, especially the fishy ones.
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