Date   

moderated Re: Bewildered by log entries #misc

David Grimm
 

On Sun, Dec 6, 2020 at 01:31 PM, Bruce Bowman wrote:
I have personally never witnessed the "resume membership" thing unless the person involved had previously "reported a message as spam;" but this same left-and-resumed sequence has since been verified in the logs of a second group.
I can provide email addresses of the three members who did this in my group, if it helps.

Dave


moderated Re: Topic count still incorrect (too low, sometimes goes negative) #bug

Gilbert Coville
 

Here are the step-by-step instructions on how to reproduce this:

https://beta.groups.io/g/main/topic/74055557#24922

Gilbert

On Dec 4, 2020, at 10:05 AM, J_Catlady <j.olivia.catlady@gmail.com> wrote:

This group
https://groups.io/g/IMDCD/topics
shows "1 topic" on the home page but there are three topics. Before the addition of two topics, it was showing "-2" topics.
This bug (negative topic count) was mentioned years ago and I don't remember what happened with it, but it's evidently still around.


moderated Bewildered by log entries #misc

Bruce Bowman
 

Folks -- Some disconcerting log entries have recently been reported in GMF. It involves the following sequence:

<email address> left via web
<same email address> resumed membership via web

The unsettling thing about this is that the group is Restricted, and the owners do not report reviewing a new join application or sending a subsequent invitation or otherwise allowing these people to rejoin. I have personally never witnessed the "resume membership" thing unless the person involved had previously "reported a message as spam;" but this same left-and-resumed sequence has since been verified in the logs of a second group.

Is there a default Member Notice of some kind that contains a renew link? If so, why do they get back in without going through Pending status? Generally, I'm not aware of any GIO feature that would allow someone to resume group membership "via web." Rejoin yes...resume, no.

Any insight into what member activities could produce this would be appreciated.

Thanks,
Bruce


moderated Re: Account subscribed...but it's not #bug

Bruce Bowman
 

On Fri, Dec 4, 2020 at 09:54 AM, Bruce Bowman wrote:
This morning, that address is no longer subscribed to my test group; but when I attempt
to send it an invitation, I get an error message that it is "already subscribed.
[And so on...]
False alarm. At some point I had set up the problem address as an alias to another one, and had forgotten that I had done so. Might be helpful if the "already subscribed" notice said something to that effect. I hope this exchange helps others that may encounter similar symptoms. Other than that, my apologies for taking up the bandwidth.

Regards,
Bruce


moderated Re: Site updates #changelog

Mark Murphy
 

Thank you, Mark, for you quick responses and changes. I can't think of any other online app which gets this kind of attention and responsiveness to users.


moderated Re: Update the favicon #suggestion

Duane
 

On Fri, Dec 4, 2020 at 10:01 PM, Laurence Marks wrote:
At the [GMF] group I was advised to hashtag this as a #suggestion, but it doesn't seem to be getting appropriate attention. I'll be adding the #bug hashtag to raise its visibility.
As long as it's been posted here, it's getting all the attention it deserves.  Not all suggestions are implemented quickly.  Based on Mark's previous comments, it depends on how useful it will be to the most people, with an emphasis on paid groups.  Since it's not a bug, reposting with that hashtag may not get approved.

Duane


moderated Site updates #changelog

 

Changes to the site this week:

  • DOCS: Updates from Nina.
  • INTERNAL: More work on converting templates to quicktemplate.
  • CHANGE: The RSVPed Only button in the calendar will no longer show events you've RSVPed no to.
  • CHANGE: Moved the Discard button in the New Topic and Reply pages to the right side of the screen.
  • BUGFIX: Time column search results in a database would not display the correct time.
  • BUGFIX: After updating a moderator note on a past member, you were redirected incorrectly to the Members page.
  • NEW: Added a confirmation dialog when saving a photo album edit and moved the Notify Members checkbox into it, for hobgoblins.
  • CHANGE: Revamped the groups search page to propagate the search term when filtering the results.
  • BUGFIX: Unchecking the Cover Photo checkbox when editing a photo did nothing.
  • CHANGE: Removed the timezone line when hovering over an event in the calendar. The time in that display is in the user's timezone, and showing the (possibly different) event timezone is confusing/wrong.
  • INTERNAL: Made it easier to test specific webservers.
  • SYSADMIN: Updated all machines.

Take care everyone.

Mark


moderated Re: Update the favicon #suggestion

Laurence Marks
 

Chris wrote: "The above was taken while I was writing this message; note that the 2 right hand "unselected" tabs use a white background for the envelope; the icon in the left hand one (and "this" tab if I select a different one) are transparent making the icon hard to see.

Quite what triggers the difference is a complete mystery to me."

And in Chrome, the active tab (when crowded) only contains an X (close tab indicia). That makes sense, since you have the whole page to look at.

At the [GMF] group I was advised to hashtag this as a #suggestion, but it doesn't seem to be getting appropriate attention. I'll be adding the #bug hashtag to raise its visibility.


moderated Re: view/change plan #bug

Duane
 

On Fri, Dec 4, 2020 at 03:26 PM, Mark Fletcher wrote:
- Only the person 'on the hook' to pay for the group should be able to change the group plan.
- If you want to set yourself as the person paying for the group, we need a credit card. That's how it works when you initially upgrade your group. If we don't have a credit card, we can't charge you
I do see the logic here, though it may need to be tweaked a little.  I believe that the group we were discussing on GMF wanted to downgrade to Basic, but the owner had died.  First, the 'new' owner removed the member, but wasn't sure that would keep the card from being charged.  There was a flurry of activity to be sure the credit card he used was canceled, even though his widow was using the same card.  The 'new' owner couldn't understand why he needed to enter CC information to downgrade.  All worked out okay though.  He entered the CC, did the downgrade, and removed the CC.  Now we should be prepared with the correct information if/when it happens again.

Thanks,
Duane


moderated Re: Site updates #changelog

 

On Fri, Dec 4, 2020 at 12:18 PM Alwin <n6atf@...> wrote:
On Fri, Aug 28, 2020 at 09:46 PM, Mark Fletcher wrote:
The RSVP Only button in the Calendar
in calendar format view, still displays RSVPs that you have set to Will Not Attend. "RSVP Only" should only show Will Attend and Not Sure?
_._,_._,_
I've made this change.

Cheers,
Mark 


moderated Re: view/change plan #bug

 

On Fri, Dec 4, 2020 at 6:53 AM Duane <txpigeon@...> wrote:
Based on your (Mark's) reply at https://beta.groups.io/g/main/message/27017 I've done a little further checking (with assistance from Shal).  It turns out that if anyone has made a payment for a group, none of the other owners can see the View/Change Plan page without entering a CC number to set themselves as payor, removing the original payor.  Until a payment is made, any owner can see the page.

Yep, you're right. I had mis-read my own source code (I blame my glasses). Here was my thought process:

- Only the person 'on the hook' to pay for the group should be able to change the group plan.
- If you want to set yourself as the person paying for the group, we need a credit card. That's how it works when you initially upgrade your group. If we don't have a credit card, we can't charge you....

Hope this makes sense.

Thanks,
Mark 


moderated Re: Send and Discard buttons too close together #suggestion

 

Hello,

On the New Topic page and when composing a Reply, I've moved the `Discard` button to the right side of the page.

Thanks,
Mark

On Thu, Dec 3, 2020 at 9:59 AM Mark Murphy <mark@...> wrote:
On Mon, Nov 16, 2020 at 11:21 AM, Bruce Bowman wrote:
Mark -- Just got done composing a fairly lengthy message, and went to click the Send button...but I fat-fingered it and hit Discard instead.

Oops. Not the first time, either.

It would be nice if the Discard button was on the opposite side of the page instead of immediately adjacent to Send.
PLEASE? Same just happened to me.


moderated Re: consider a "Like" to be a "follow" #suggestion

 

And now I can't reproduce this. Sorry. I could have SWORN!!! :-)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: consider a "Like" to be a "follow" #suggestion

 

On Mon, Nov 2, 2020 at 12:25 PM, Mark Fletcher wrote:
This is great (sort of;). Is it possible to have that at the top of the individual message page as well? That would be closer to what I was hoping for at the beginning, where Liking a message would cause you to follow the topic. You still can't do anything with the message that causes you to follow its topic except reply to it (assuming you're on auto-follow replies). You still have to go outside of the message itself to create a follow. Call me greedy...

Done.
Mark,
I wanted to follow a topic from the individual message page today and did not see "follow this topic" there. I had to go to "see all messages in this topic" and go to the top of that page. Did I miss something?
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Site updates #changelog

Alwin
 

On Fri, Aug 28, 2020 at 09:46 PM, Mark Fletcher wrote:
The RSVP Only button in the Calendar
in calendar format view, still displays RSVPs that you have set to Will Not Attend. "RSVP Only" should only show Will Attend and Not Sure?


moderated Topic count still incorrect (too low, sometimes goes negative) #bug

 

This group
https://groups.io/g/IMDCD/topics
shows "1 topic" on the home page but there are three topics. Before the addition of two topics, it was showing "-2" topics.
This bug (negative topic count) was mentioned years ago and I don't remember what happened with it, but it's evidently still around.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Update the favicon #suggestion

Chris Jones
 

On Mon, Nov 30, 2020 at 03:57 AM, Laurence Marks wrote:
This picture shows the problem and also shows how well white would work.
Is there an SI Unit for serious weirdness? If not then perhaps there ought to be.

In doing "other stuff" on a couple of occasions I have finished up with 4 Groups.io tabs open. Now look at this screenshot:


The above was taken while I was writing this message; note that the 2 right hand "unselected" tabs use a white background for the envelope; the icon in the left hand one (and "this" tab if I select a different one) are transparent making the icon hard to see.

Quite what triggers the difference is a complete mystery to me.

Chris




moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

 

The email is entitled "Confirm your groups.io subscription." If you or anybody else doesn't want to that a "confirmation email," then Houston, we have a problem. :-) Granted they're not confirming the account itself. But the email is identica in every way to the "confirmation email" they do receive upon applying to their first groups.io group.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

 

Duane,
Possibly a matter of semantics. Yes, that's what I'm referring to, and they need to respond to it. They receive an email asking them to "confirm" that they want to join the group. The group/mods are not made aware of the application until after the "confirmation" or whatever you want to call it.
Perhaps the language needs to be sorted out as well.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

Duane
 

On Fri, Dec 4, 2020 at 09:20 AM, J_Catlady wrote:
Case 1: member with an existing gio account applies via email --> mod does NOT receive the pending notice unftil after the member confirms
If that address already has an account, it should never receive a confirmation email.  Are you possibly referring to the email to verify that they want to join the group?

Duane

3201 - 3220 of 30023