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moderated Topic count still incorrect (too low, sometimes goes negative) #bug

 

This group
https://groups.io/g/IMDCD/topics
shows "1 topic" on the home page but there are three topics. Before the addition of two topics, it was showing "-2" topics.
This bug (negative topic count) was mentioned years ago and I don't remember what happened with it, but it's evidently still around.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Update the favicon #suggestion

Chris Jones
 

On Mon, Nov 30, 2020 at 03:57 AM, Laurence Marks wrote:
This picture shows the problem and also shows how well white would work.
Is there an SI Unit for serious weirdness? If not then perhaps there ought to be.

In doing "other stuff" on a couple of occasions I have finished up with 4 Groups.io tabs open. Now look at this screenshot:


The above was taken while I was writing this message; note that the 2 right hand "unselected" tabs use a white background for the envelope; the icon in the left hand one (and "this" tab if I select a different one) are transparent making the icon hard to see.

Quite what triggers the difference is a complete mystery to me.

Chris




moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

 

The email is entitled "Confirm your groups.io subscription." If you or anybody else doesn't want to that a "confirmation email," then Houston, we have a problem. :-) Granted they're not confirming the account itself. But the email is identica in every way to the "confirmation email" they do receive upon applying to their first groups.io group.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

 

Duane,
Possibly a matter of semantics. Yes, that's what I'm referring to, and they need to respond to it. They receive an email asking them to "confirm" that they want to join the group. The group/mods are not made aware of the application until after the "confirmation" or whatever you want to call it.
Perhaps the language needs to be sorted out as well.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

Duane
 

On Fri, Dec 4, 2020 at 09:20 AM, J_Catlady wrote:
Case 1: member with an existing gio account applies via email --> mod does NOT receive the pending notice unftil after the member confirms
If that address already has an account, it should never receive a confirmation email.  Are you possibly referring to the email to verify that they want to join the group?

Duane


moderated Re: Make sequence of mods receipt of pending member notice more consistent #suggestion

 

On Fri, Dec 4, 2020 at 07:20 AM, J_Catlady wrote:
Case 2: person without an existing gio account applies via the web --> mod DOES receive the pending notice before the member confirms, and the member goes in with an NC badge (note: this allows a mod to "resend confirmation notice" to the person, unlike in case 1)
should read as corrected above ^^^
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Make sequence of mods receipt of pending member notice more consistent #suggestion

 

There's some inconsistency in the sequence in which mods receive a pending member notice relative to when (before or after) the member confirms. I don't know if some of the inconsistency is intentional or inadvertent and wanted to get a handle on it and discuss what we actually want to happen, vs what happens now, if unintentional.

Case 1: member with an existing gio account applies via email --> mod does NOT receive the pending notice unftil after the member confirms
(Possibly this is intentional?)

Case 2: person without an existing gio account applies via the web --> mod DOES receive the pending notice, and the member goes in with an NC badge (note: this allows a mod to "resend confirmation notice" to the person, unlike in case 1)

Case 3: person withot an existing gio account applies via email --> I have not tested this and don't know what happens in this case, or should

The advantage I see of mods receiving the pending notice before the person confirms, regardless of the existence or nonexistence of a gio account, is that the mod can resend the confirmation message. Also, they are at least made aware of the application to the group. In the case, or cases, where mods don't receive the pending notice until after confirmation, neither of those is the case. I would prefer to be informed whenever someone applies to my group, even before they confirm, not only when they happen to apply via email and have no existing gio account, but in all cases.

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Account subscribed...but it's not #bug

Bruce Bowman
 

Mark -- I was using one of my email addresses for system testing of an inquiry from some folks in GMF (or Group_Help, not sure which). In the course of doing so, I deleted and re-created that account a couple of times.

This morning, that address is no longer subscribed to my test group; but when I attempt to send it an invitation, I get an error message that it is "already subscribed." When I post a message to the group, that address does not receive the post; and when I attempt to log in under that address using "email me a link," the email never arrives. When I send a +subscribe message from that address to another group I have, nothing comes back.

I wish I could provide the exact sequence on my end that led to this problem, but I cannot reconstruct that a day later. Sorry. Wondering now if you witnessed this activity and implemented a system-wide ban on the address. Please contact me off-list if you need the group name and email address.

FYI,
Bruce


moderated view/change plan #bug

Duane
 

Based on your (Mark's) reply at https://beta.groups.io/g/main/message/27017 I've done a little further checking (with assistance from Shal).  It turns out that if anyone has made a payment for a group, none of the other owners can see the View/Change Plan page without entering a CC number to set themselves as payor, removing the original payor.  Until a payment is made, any owner can see the page.

Thanks,
Duane


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Pamela Tatt
 

I think Mark has been at work!  I now see a Ban Sender button at the bottom of the offending emails.  I am sure it was not there before but I could be wrong.

Anyway...... Thanks Mark for all the wonderful work you do looking after all of our grievances and petty problems.

Pamela


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Pamela Tatt
 

Unfortunately - or fortunately (however you look at it) - our group is a Charity.  Although it is privately listed on groups.io,  I get a lot of enquiries from 'word of mouth' sources from individuals offering support but not wanting to join the group.

Catch22 situation

Pamela


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Pamela Tatt
 

Please disregard my request.  I will live with it.  Obviously no-one else has this problem and as I dont understand all of the technical jargon (I leave that to the experts) I am nervous of trying to supply that kind of information.

Thanks for your time,
Pamela


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Duane
 

On Thu, Dec 3, 2020 at 05:51 PM, Pamela Tatt wrote:
I just want to stop receiving them!!  It is time consuming and annoying that I have to deal with them every day.
The only way to do that currently is to NOT allow non-member posts.  They'd be rejected automatically.  (BTW, ALL groups moderate messages from non-members if you have it set to allow them to post.)

Duane


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Pamela Tatt
 

Chris,
I just want to stop receiving them!!  It is time consuming and annoying that I have to deal with them every day.  I just dont have the time!!
I have Rejected them with a message to remove our email address from their system but to no avail -- they still keep coming!!


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Pamela Tatt
 

Curt I check my Spam folder many times per day and they are not going to it.

They are coming straight into my Inbox


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Pamela Tatt
 

Hi Donald,

The only "to field" I can find is as per my sample which was From: Str8 Creative <supportaaeja@...>
To: <knit4charities@groups.io>
and
From: Josias Melo ANPG <support@...>
To: knit4charities@knit4charities.groups.io

So I guess in answer to your question they are being sent directly to our group address.

Pamela


moderated Re: #bug event times in /feed are all 8 hours out #bug

Malcolm Austen
 

At risk of making a fool of myself, I think I have spotted it as a bug in https://groups.io/js/displaytime-0.2.6.js

function DisplayEventTime(t, tzstr, dateFormat, timeFormat) {
    if (t == 0) {
        return '';
    }
    if (typeof tzstr === 'undefined' || tzstr == '') {
        tzstr = '';
        momentDay = moment(t);
    } else {
        momentDay = moment(t).tz(tzstr);
<snip>
should, I suspect, have that last line before the snip as                  momentDay = moment.tz(t,tzstr)
- that's what the matching line looks like in the other, similar functions in that file.

Maybe ..? Or maybe I am way off.

Malcolm.


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Duane
 

On Thu, Dec 3, 2020 at 11:09 AM, JohnF wrote:
It looks like the request is for spam filtering from groups.io
Sometime back, Mark tried using a spam filter for the site, but as with most others, it wasn't very accurate, giving false results for both positive and negative.

Duane


moderated Re: Send and Discard buttons too close together #suggestion

Mark Murphy
 

On Mon, Nov 16, 2020 at 11:21 AM, Bruce Bowman wrote:
Mark -- Just got done composing a fairly lengthy message, and went to click the Send button...but I fat-fingered it and hit Discard instead.

Oops. Not the first time, either.

It would be nice if the Discard button was on the opposite side of the page instead of immediately adjacent to Send.
PLEASE? Same just happened to me.


moderated Re: #suggestion The ability to mark a moderated message as Spam #suggestion

Chris Jones
 

On Thu, Dec 3, 2020 at 05:09 PM, JohnF wrote:
It looks like the request is for spam filtering from groups.io
It might well be, but I would still like to know exactly what the OP is asking for. In the ansence of that let me provide this example.

(a) If a moderator is looking at a suspect message using the group's web UI then what they are viewing is the actual message from the poster.

(b) If a moderator is looking at the same suspect message from a notification email then what they are looking at is NOT the original message; it has been processed by Groups.io (in a wrapper I daresay) and is actually from Groups.io.

In the case of (a) then a "spam" tab could be used to inform Groups.io that the sender is a suspected spammer. In the case of (b) then an attempt to have the email labelled as spam could easily accuse Groups.io of spamming, not the originator of the message that groups.io has simply wrapped up and passed on. That action could have disastrous consequences.

It is a case of Be careful what you ask for, in case you get it.

Chris

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