Date   

locked Re: Welcome

Cherrill <cdjamieson@...>
 

I did not have any trouble joining your group.  I have not looked completely over the website as yet; but I see there are quite a few groups already there.  At some point, I suspect those groups will have to be categorized to make it easier for people to find the type of group they want.  

I have small yahoo groups and generally no one is on digest; but we do use the calendar so that will be a nice addition.  We do put up pictures often as well.

thank you for going to so much trouble to open up a better option to whatever it is yahoo groups are presently doing to everyone.

Cherrill
I've learned that being kind is more important than being right.




On Oct 10, 2014, at 11:15 AM, Mark Fletcher <markf@corp.groups.io> wrote:

Hello,

There have been several new subscribers to beta in the last couple of days. If you're one of them, welcome! I'm always looking for feedback about groups.io. Did you have any issues registering/subscribing? Are there parts of groups.io that are not clear? I want to hear about it.

A quick update: digest subscriptions were added on Wednesday. I haven't announced them yet, because I'm still tweaking them a bit. They're a little different than 'normal' digests, in that, anything you've muted (threads or hashtags) will not show up in the digests. So, everybody's digest will be a little different, depending on what they've muted.

Also, several improvements have been made to the website when viewing it on mobile devices. Viewing it on a phone isn't a great experience yet, but it's better than before. And it's something that'll be continuously improved.

I'm also currently working on calendar events, polls and sign up sheets.

Thanks,
Mark


locked Welcome

 

Hello,

There have been several new subscribers to beta in the last couple of days. If you're one of them, welcome! I'm always looking for feedback about groups.io. Did you have any issues registering/subscribing? Are there parts of groups.io that are not clear? I want to hear about it.

A quick update: digest subscriptions were added on Wednesday. I haven't announced them yet, because I'm still tweaking them a bit. They're a little different than 'normal' digests, in that, anything you've muted (threads or hashtags) will not show up in the digests. So, everybody's digest will be a little different, depending on what they've muted.

Also, several improvements have been made to the website when viewing it on mobile devices. Viewing it on a phone isn't a great experience yet, but it's better than before. And it's something that'll be continuously improved.

I'm also currently working on calendar events, polls and sign up sheets.

Thanks,
Mark


locked Re: Feature suggestion: Group calendar

 

Mark,

One thing I'm excited about with doing the calendar, is group
scheduling. Integrating functionality from something like
http://doodle.com I think could be really neat.
http://signupgenius.com is another one.
Oh, thanks for the tips! Especially signupgenius. I've been using forms in Google Drive to organize volunteer donations (food, prizes, etc.) for PTA events. A bit awkward but it works. A built-to-purpose tool sounds like a much better approach.

That's a hint that organizing "what" may be valuable as well as "who" and "when".

-- Shal


locked Re: Feature suggestion: Group calendar

 

Not to reply to my own email, but I forgot to mention. One thing I'm excited about with doing the calendar, is group scheduling. Integrating functionality from something like http://doodle.com I think could be really neat. http://signupgenius.com is another one.

Mark

On Mon, Oct 6, 2014 at 9:22 PM, Mark Fletcher <markf@corp.groups.io> wrote:
Hi Shal,

Group calendar is definitely on the todo list. And yes, calendars are a very tricky thing to get right. It's interesting that you mention Google Calendar integration, because that was my original thought as well. But while I think there's definitely some integrations with it that make sense, I think there needs to be a calendar 'owned' by the group. Any integration with G!Cal is in the form of talking with a particular user's calendar.

The timezone stuff is indeed really tricky.

Thanks,
Mark

On Mon, Oct 6, 2014 at 9:04 PM, Shal Farley <shal@...> wrote:
Hi All,

I suggest this with some trepidation, as I know that calendars are just about the canonical example of the "how hard can it be?" fallacy. Closer to the "research team and five years" end of the spectrum than "a few hours".
http://www.xkcd.com/1425/

That trepidation is reinforced by the botch job Yahoo did of the Groups calendar redesign in mid-2012:
https://groups.yahoo.com/neo/groups/GroupManagersForum/conversations/messages/38143

Anyway, the essential requested feature is the ability to create reminders for events, and have those reminders post to the group. In my PTA groups I've used them for recurring meetings and special events. It is those pesky timezones and especially daylight savings time that are fraught with geographic (varying laws) and temporal (changing laws) edge cases. Even my relatively simple use case with PTA group members all in the same timezone gets mangled by the current Yahoo Groups calendar around every fall back and spring forward.

I'm not particularly interested in integration between the group's calendar and personal or other calenders (though others might be). That said, if there's a way for Groups.io to leverage Google calendar to achieve group reminders that might make the effort manageable, and theirs seems to work.

-- Shal



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locked Re: Feature suggestion: Group calendar

 

Hi Shal,

Group calendar is definitely on the todo list. And yes, calendars are a very tricky thing to get right. It's interesting that you mention Google Calendar integration, because that was my original thought as well. But while I think there's definitely some integrations with it that make sense, I think there needs to be a calendar 'owned' by the group. Any integration with G!Cal is in the form of talking with a particular user's calendar.

The timezone stuff is indeed really tricky.

Thanks,
Mark

On Mon, Oct 6, 2014 at 9:04 PM, Shal Farley <shal@...> wrote:
Hi All,

I suggest this with some trepidation, as I know that calendars are just about the canonical example of the "how hard can it be?" fallacy. Closer to the "research team and five years" end of the spectrum than "a few hours".
http://www.xkcd.com/1425/

That trepidation is reinforced by the botch job Yahoo did of the Groups calendar redesign in mid-2012:
https://groups.yahoo.com/neo/groups/GroupManagersForum/conversations/messages/38143

Anyway, the essential requested feature is the ability to create reminders for events, and have those reminders post to the group. In my PTA groups I've used them for recurring meetings and special events. It is those pesky timezones and especially daylight savings time that are fraught with geographic (varying laws) and temporal (changing laws) edge cases. Even my relatively simple use case with PTA group members all in the same timezone gets mangled by the current Yahoo Groups calendar around every fall back and spring forward.

I'm not particularly interested in integration between the group's calendar and personal or other calenders (though others might be). That said, if there's a way for Groups.io to leverage Google calendar to achieve group reminders that might make the effort manageable, and theirs seems to work.

-- Shal



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You receive all messages sent to this group.

Mute This Thread: https://groups.io/mt/1644?uid=3
Change Your Subscription: https://groups.io/org/groupsio/beta/editsub?uid=3
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locked Re: Membership options

 

Hi Sara,

Thanks for the suggestions. Approval/rejection of pending members via email is definitely on the todo list, as is asking prospective members for more information.

You can approve/reject pending messages through email already.

Thanks,
Mark

On Sat, Oct 4, 2014 at 4:28 PM, monamouroui <monamouroui@...> wrote:

Hi Mark,

Thanks for creating this alternative email exchange service.

I created a group and asked a few friends to join so we could kick the tires.

A couple of issues.

Members require approval to join, but there is no field for them to fill out so I can know who they are and why they want to join. Right now it's not a problem because I do know them. But if new members cannot give me a reason for joining then there isn't a point in having to approve new members.

Which leads me to the next problem.  I have to log into groups.io to approve them. I can't just reply to the request mail.

I don't want to have to go to the group to make these approvals. I'm used to sending a reply for approval and forward for rejection.

Right now I'm not allowing posts, but have a feeling I'm going to need to log into the group to approve pending posts too.

Thanks,
Sara



locked Feature suggestion: Group calendar

 

Hi All,

I suggest this with some trepidation, as I know that calendars are just about the canonical example of the "how hard can it be?" fallacy. Closer to the "research team and five years" end of the spectrum than "a few hours".
http://www.xkcd.com/1425/

That trepidation is reinforced by the botch job Yahoo did of the Groups calendar redesign in mid-2012:
https://groups.yahoo.com/neo/groups/GroupManagersForum/conversations/messages/38143

Anyway, the essential requested feature is the ability to create reminders for events, and have those reminders post to the group. In my PTA groups I've used them for recurring meetings and special events. It is those pesky timezones and especially daylight savings time that are fraught with geographic (varying laws) and temporal (changing laws) edge cases. Even my relatively simple use case with PTA group members all in the same timezone gets mangled by the current Yahoo Groups calendar around every fall back and spring forward.

I'm not particularly interested in integration between the group's calendar and personal or other calenders (though others might be). That said, if there's a way for Groups.io to leverage Google calendar to achieve group reminders that might make the effort manageable, and theirs seems to work.

-- Shal


locked Pricing changes

 

Hi All,

I've just pushed to the live site the changes to the pricing model that I mentioned last week. This means that free groups can now have private archives and can be unlisted. It also means that direct adding of subscribers/unlimited integrations/10GB attachment space is available for $10/month. I've also added a "group transfer" plan that does not automatically renew, so you can pay $10, add your subscribers, and not have to worry about canceling the premium subscription. All of this is under the revamped Upgrade tab in each group.

Also, as per Linda's suggestion, I've added the ability to limit the Members section to owners only (previously you could only restrict it to moderators and owners together).

I will announce these changes tomorrow on the updates@groups.io group and on Twitter.

Lots of changes. Please let me know if you have any questions, suggestions or bug reports.

Thanks!
Mark


locked Membership options

monamouroui
 

Hi Mark,

Thanks for creating this alternative email exchange service.

I created a group and asked a few friends to join so we could kick the tires.

A couple of issues.

Members require approval to join, but there is no field for them to fill out so I can know who they are and why they want to join. Right now it's not a problem because I do know them. But if new members cannot give me a reason for joining then there isn't a point in having to approve new members.

Which leads me to the next problem.  I have to log into groups.io to approve them. I can't just reply to the request mail.

I don't want to have to go to the group to make these approvals. I'm used to sending a reply for approval and forward for rejection.

Right now I'm not allowing posts, but have a feeling I'm going to need to log into the group to approve pending posts too.

Thanks,
Sara


locked Re: Business model changes

 



On Fri, Oct 3, 2014 at 3:53 PM, Shal Farley <shal@...> wrote:

One suggestion in that regard is to be sure that the Invitation mechanism also tracks bounces, and provides a UI for the group moderators to see them. That's something missing at Yahoo, their mechanism covers only regular group messages, not invites nor even moderator notifications. That makes them a real pain in today's world of too-aggressive spam filters (especially challenge filters).


That's already in the system. You can track each invitation, whether it's been accepted, and you can see what the receiver's email server has sent back to us.

I appreciate the advice, even when it's free.  :-)

Thanks,
Mark


locked Re: Business model changes

 

Mark,

If you need the direct add for a one time thing, to populate the
group, for example, you could pay the $10 for one month, add everyone
you need, and then downgrade to free. Would that work for you?
Possibly. The vast majority of PTA sign-ups are during registration (mid-August) or back-to-school-night (early September), depending on the school. There's usually a trickle throughout the year and sometimes batches related to other membership drives; but those tend to be few enough that using the Invite process with the "late-comer" members might be manageable.

One suggestion in that regard is to be sure that the Invitation mechanism also tracks bounces, and provides a UI for the group moderators to see them. That's something missing at Yahoo, their mechanism covers only regular group messages, not invites nor even moderator notifications. That makes them a real pain in today's world of too-aggressive spam filters (especially challenge filters).

Paid subscription (shopping cart, you split the subscription fee
with the group owner)

Do you think there's demand for this?
I don't really have a basis for thinking so, it is just something that came up when talking with some people about your prior (per-member) pricing model.

Of course it assumes that the group owner has content that the membership is willing to pay for. This would be a completely different kind of group than mine, most likely with the moderators providing most or all of the content. But at a nominal per-year cost to the member that may be at least as common as a group owner believing that it is worth their own money to put their content out there.

After all, who's benefiting from the service? It goes with the increasing public realization that "if you're not paying you're not the customer: you're the product".

-- Shal
(Caveat: free advice is worth the price. If I really knew anything about pricing in this kind of business that would be my day job.)


locked Re: Business model changes

 

Sal,

Thanks for the feedback. 


Ideal for my PTA groups would be Basic, with Direct Add "à la carte" at
a lower fee. Something well under $100/yr, that I can get into the
budget, or find a parent to donate, or donate myself.

If you need the direct add for a one time thing, to populate the group, for example, you could pay the $10 for one month, add everyone you need, and then downgrade to free. Would that work for you?


Paid subscription (shopping cart, you split the subscription fee with
the group owner)

Do you think there's demand for this?


Thanks,
Mark 


locked Re: Business model changes

 

Hi Mark,

Basic groups will have the following features:
...
Ideal for my PTA groups would be Basic, with Direct Add "à la carte" at
a lower fee. Something well under $100/yr, that I can get into the
budget, or find a parent to donate, or donate myself.

Basic as you've written it would be perfect for my Alumni and family
groups.

Beyond premium you could also have "consigned" groups (there must be a
better word for it). The upgrades over premium could include:

Custom domain name (a la wordpress blogs)
Paid subscription (shopping cart, you split the subscription fee with
the group owner)

-- Shal


locked Business model changes

 

Hey All,

After gathering a lot of feedback, and doing a lot of thinking, I've decided to make some changes. I hope you'll like them. Here's what I'm considering: there will be two types of groups, Basic and Premium. 

Basic groups will have the following features:

Listed or unlisted in group directory
Public or private archives
Open, restricted, or moderated groups
Full moderation tools
Unlimited subscribers
Full hashtag support
Mute threads and hashtags
Fully downloadable archives and member lists
1GB Attachment Storage
5 Integrations
Ad Supported

Premium groups will have the following upgrades:

10GB Attachment Storage
Unlimited Integrations
No Ads
Directly Add Members
Premium Support

Basic groups will be free. Premium groups will be $10/month.

Please let me know what you think.

Thanks,
Mark


locked Re: Discovering new groups

 

The problem is that the majority of those groups are test groups.

Also, if people start posting too many groups, then we can set standards. Like you need at least 5 members before you post.


locked Re: Subs and home pages

 

I've gone ahead and added a link from the home page to the /subs page, which should now be fully operational. I took out the part at the bottom of the subs page that displayed how many groups you were a member of, etc, because I didn't like how it was formatted. Once I figure out a nicer way of displaying that information, I'll put it back.

Let me know if you have any thoughts. I'll probably send out a message to updates@groups.io tomorrow about it.

Thanks,
Mark


locked Re: Discovering new groups

Linda
 

You're aware of this, I assume: https://groups.io/search?ord=Created



locked Discovering new groups

 

I just created a group for people to announce new groups that they've created as an alternative discovery mechanism. 

https://groups.io/org/groupsio/new-groups



locked Re: Unsubscribing from hashtags is unintuitive

 

Ah, I had not thought about that. Would you also want to have the tabs for Muted or Followed Threads there as well?

Thanks,
Mark

On Wed, Oct 1, 2014 at 7:06 AM, <walkraft@...> wrote:
Instead of unsubscribing by clicking on Subscription and seeing the option under that tab, you have to click on Groups.IO, then select muted hashtags



locked Unsubscribing from hashtags is unintuitive

 

Instead of unsubscribing by clicking on Subscription and seeing the option under that tab, you have to click on Groups.IO, then select muted hashtags