For general Groups.io questions, please see the Group Managers Forum and Group_Help groups. Note: those groups are volunteer-led and are not officially run by Groups.io.
|
moderated
Downgrading to monthly billing overcharges
#bug
In response to an inquiry in GMF, I downgraded my plan from Premium yearly (legacy $110) to Premium monthly for our group ias-indy. I did this on the premise that the downgrade would not actually occur until my paid-up plan period was completed.
Imagine my surprise when not only did the downgrade happen immediately, when I switched back I was immediately charged another $220! Please refund my $220 and reinstate me into the Premium yearly legacy plan to expire April 24, 2021. Thanks, Bruce
|
|
|
|
moderated
Re: receiving owner emails even though "owner emails" set to "none"
#bug
Nope. It looks like she sent it directly to the group after being approved, for some reason. But good to know.
-- J Messages are the sole opinion of the author, especially the fishy ones.
|
|
|
|
moderated
Re: receiving owner emails even though "owner emails" set to "none"
#bug
On Thu, Oct 8, 2020 at 06:51 PM, J_Catlady wrote:
I had received a response to a pending member notice in that group ,which normally would just be an owner email, but for some reason it had actually posted it to the group.Was it from a btinternet.com address? Under some circumstances btinternet.com strips the +owner part of the address and the message gets sent to the group instead. More details at https://groups.io/g/GroupManagersForum/topic/34125793 Regards, Bruce
|
|
|
|
moderated
Re: receiving owner emails even though "owner emails" set to "none"
#bug
Mark, forget about it. I had received a response to a pending member notice in that group ,which normally would just be an owner email, but for some reason it had actually posted it to the group. So it was a group message. I just ran a test of sending an owner email to the group myself and did not receive it.
No bug. -- J Messages are the sole opinion of the author, especially the fishy ones.
|
|
|
|
moderated
Re: receiving owner emails even though "owner emails" set to "none"
#bug
On Thu, Oct 8, 2020 at 03:30 PM, Bruce Bowman wrote:
Could you be confusing +owner emails with notificationsNo. -- J Messages are the sole opinion of the author, especially the fishy ones.
|
|
|
|
moderated
Re: receiving owner emails even though "owner emails" set to "none"
#bug
On Thu, Oct 8, 2020 at 05:43 PM, J_Catlady wrote:
I just went into my subscription in one of the groups I'm a moderator in to set my "owner emails" to "none," but it was already set to that even though I've been receiving owner emails. Possibly a small glitch there.Could you be confusing +owner emails with notifications? I get them turned around in my head sometimes. Bruce
|
|
|
|
moderated
receiving owner emails even though "owner emails" set to "none"
#bug
I just went into my subscription in one of the groups I'm a moderator in to set my "owner emails" to "none," but it was already set to that even though I've been receiving owner emails. Possibly a small glitch there. (I have not been receiving owner emails lately in another group I'm a mod in, which was also already set to "none"; but I don't think there have been any recently in that group, or at least since I set it to "none.") Messages are the sole opinion of the author, especially the fishy ones.
|
|
|
|
moderated
Re: Following a new topic sends out catch-up emails with missing group [Subject Tag]
#bug
Hi Mark, I don't think it's Gmail doing that, as my other account (this
main one, Exchange-hosted) also does it, and IIRC from back then,
a Yahoo test account also did. Unless if you already checked that part of the code, it looks
like the Send Follow-up code bit is using the original sent-in
email subject field to populate the catch-up email subject, not
the "processed/posted" one that went out with the tag added, and
it may have to do with whether one replied to the topic through
email or online, IIRC catch-up messages from the same person would
exhibit this; or, the code is just "forwarding" the original
message as it came in, not as it "posted" on the topic archive, if
that makes sense. And it only happens when catch-up
messages are being sent right after following an unfollowed-before
topic, not under normal-flow (send-after-posted) follow messages. Please give me a bit of time to follow a couple of new topics and
generate the catch-up messages and do some research; there's got
to be some pattern to this that should help point out what's going
on. Cheers,
On 2020-10-06 16:59, Mark Fletcher via
groups.io wrote:
|
|
|
|
moderated
To Do List
#suggestion
Wayne Swearingen
Unless there's a way currently, I'd like to suggest a "To-do List" feature. I searched and did not find any previous discussion points. If I missed the discussion please let me know.
Would be nice to have checkbox options for when an item is complete, with the option to send an email to the list author or anyone subscribed, as well as who "completed" the work (or checked the box anyway). Wayne
|
|
|
|
moderated
Re: Past Members on Mobile are Garbled
#bug
Hello, On Thu, Oct 8, 2020 at 9:18 AM Raphael Vowles on IO via groups.io <raphaelvowles=yahoo.co.uk@groups.io> wrote: A bug - Past Members on Mobile are Garbled This should be fixed now. Thanks, Mark
|
|
|
|
moderated
Re: Following a new topic sends out catch-up emails with missing group [Subject Tag]
#bug
On Fri, Oct 2, 2020 at 12:39 PM Christos G. Psarras <christos@...> wrote: Just an update since that time, the problem still persists. The code looks ok to me. This could be a case of Gmail stripping out the display of the subject tag. Can you look at the one of the original messages and verify that it does not have the group subject tag? Thanks, Mark
|
|
|
|
moderated
Past Members on Mobile are Garbled
#bug
A bug - Past Members on Mobile are Garbled
Please take a look at this one and fix it when convenient. Yes - it is obscure but easily fixed. Problem> The display for Past Members is garbled when shown on a mobile phone display. See attached screenshot.
Thanks for looking. Raphael
|
|
|
|
moderated
Re: Minor display bug in SEARCH-Members screens when editing a member
#bug
On Tue, Oct 6, 2020 at 01:49 PM, Christos G. Psarras wrote:
F5-refreshing the page refreshes the list contents and they now agree with the changes. Not doing so, and continuing to (test-) edit that member (thinking one must have not made the change, so go back to check/redo it), results in a "one-page behind in display results" scenario, where the underlying code correctly does its thing, but the list display code seems to display the next to the last changes.This is something of an insidious problem for a handful of groups.io operations. Deleting photos from a photo album does the same thing...the photos in the album are renumbered, but the thumbnails served from the browser cache are not. I've gotten into the habit of doing a Ctrl-F5 whenever something doesn't "look right," but I suspect many others have yet to learn that trick. If the reload can be forced from the server side under such circumstances that would be a good thing (yes, I know it's been asked for before). Regards, Bruce
|
|
|
|
Bob Bellizzi
Thank you, Mark!
The only final issue I have is that If one is looking for the number of hits, besides all of the actual hits, They must issue the search twice, with an interveng change in their Profile preferences, Once for the quantity and once for getting the full list if it's long. In this case it runs into the hundreds of Topics because he is a top dog specialist with an international practice. -- Bob Bellizzi
|
|
|
|
moderated
Re: In pending message rejection, include the originally sent message, not an edited but still unapproved version of it
#suggestion
#misc
On Sun, Oct 4, 2020 at 10:34 AM J_Catlady <j.olivia.catlady@...> wrote: I recently started to edit an extremely long pending message for length and clarity. I eventually gave up and simply rejected the message, asking the member to rewrite it herself and resend. But in the message rejection notice, on which I bcc'd myself, where it says "the message is attached," the original message was not attached. Instead, the partically edited (by me) version of it was included. This could be extremely confusing to the member and I think this is a mistake. I've made this change. Cheers, Mark
|
|
|
|
moderated
Re: #BUG moderated topic not moderated for some users
#bug
(Sorry, typo - “approve and unmoderate”)
toggle quoted messageShow quoted text
On Oct 6, 2020, at 2:49 PM, J_Catlady via groups.io <j.olivia.catlady@...> wrote:
-- J Messages are the sole opinion of the author, especially the fishy ones.
|
|
|
|
moderated
Re: #BUG moderated topic not moderated for some users
#bug
Approve and moderate should not have set then to override: not moderated. Those are different and if they are now “P”, someone had to have inadvertently set that by hand. I think this part of the system is very robust and thoroughly tested and very unlikely to be buggy. Although anything is possible. 😊
toggle quoted messageShow quoted text
Nobody can post to a locked topic as long as you have not also deleted the topic. If you deleted it, people may be able to reply via the emails that are still on their inbox.
On Oct 6, 2020, at 2:36 PM, Jim Pruitt <jpruitt67@...> wrote:
--
J Messages are the sole opinion of the author, especially the fishy ones.
|
|
|
|
moderated
Re: #BUG moderated topic not moderated for some users
#bug
Jim Pruitt
This brings up another question. Since the only
way those members would be unmoderated on my group would be
because I selected "approve and unmoderate" when their first
message was posted way back when. Are you saying that by
selecting that rather than approve then it overrides the topic
setting? Last night I also locked the topic. Is that going to
stop posts to that topic or will these same 2 (and maybe others)
be able to post to it anyway?
toggle quoted messageShow quoted text
Thank you. Jim
On 10/6/2020 5:49 AM, J_Catlady wrote:
On Tue, Oct 6, 2020 at 05:23 AM, Duane wrote:
|
|
|
|
On Tue, Oct 6, 2020 at 1:03 PM Bob Bellizzi <cdfexec@...> wrote: Mark, The message search results page never supported infinite scroll. I've just added it. Thanks, Mark
|
|
|
|
Bob Bellizzi
Mark,
This is in a search of the message archives for a recurrence of " Jun" which is a name. However, I have my account preferences set to infinite scroll and while just rechecking, found that ALL of my searches limit to 20 results. I have my name in my signature and I'm most likely the most prolific poster in the group and every post has my full name in it as it shows in my signature below. But I quote it in my search I also just tried my name as below without quotes and it only gives 20 results. ??? -- Bob Bellizzi
|
|
|