Date   

moderated Re: #bug in member search #bug #fixed

 

On Tue, Oct 6, 2020 at 1:03 PM Bob Bellizzi <cdfexec@...> wrote:
Mark,
This is in a search of the message archives for a recurrence of " Jun" which is a name.
However, I have my account preferences set to infinite  scroll and while just rechecking, found that
ALL of my searches limit to 20 results.
I have my name in my signature and I'm most likely the most prolific poster in the group and every post has my full name in it as it shows in my signature below.
But I quote it in my search
I also just tried my name as below without quotes and it only gives 20 results.


The message search results page never supported infinite scroll. I've just added it.

Thanks,
Mark


moderated Re: #bug in member search #bug #fixed

Bob Bellizzi
 

Mark,
This is in a search of the message archives for a recurrence of " Jun" which is a name.
However, I have my account preferences set to infinite  scroll and while just rechecking, found that
ALL of my searches limit to 20 results.
I have my name in my signature and I'm most likely the most prolific poster in the group and every post has my full name in it as it shows in my signature below.
But I quote it in my search
I also just tried my name as below without quotes and it only gives 20 results.
???
--

Bob Bellizzi


moderated Minor display bug in SEARCH-Members screens when editing a member #bug

 

Hi Mark,

Here's a minor display bug.  When one is in the Admin-Members screen and enters a search term and go into "Search" mode, after they select a member and edit their membership settings, the member list contents won't refresh when they are returned back to the search results member list, so it still shows the previous member attributes before editing. (DisplayName, EmailAddy, DeliveryMethod)

F5-refreshing the page refreshes the list contents and they now agree with the changes.  Not doing so, and continuing to (test-) edit that member (thinking one must have not made the change, so go back to check/redo it), results in a "one-page behind in display results" scenario, where the underlying code correctly does its thing, but the list display code seems to display the next to the last changes.

I tested this under Members-(regular) and Members-Mods, but I suspect the same also happens in the rest (Bouncing, Pending, etc), when there is a search term entered; it does not happen when there is no search term entered, it correctly refreshes the list contents in that case.

Not a biggie but it can be somewhat confusing/bewildering if one is not paying full attention and can result in unnecessary time & mouse clicks to figure out what just happened.

Cheers,
Christos


moderated Re: #bug in member search #bug #fixed

 

Bob,

On Sat, Oct 3, 2020 at 3:04 PM Bob Bellizzi <cdfexec@...> wrote:
Mark, no matter how/where I set my line count, it appears that the 20 line max is back in Search


This is member search? ie the /members URL? Are you searching a type of members (ie Bouncing), or all members?

Thanks,
Mark 


moderated Re: #BUG moderated topic not moderated for some users #bug

 

On Tue, Oct 6, 2020 at 05:23 AM, Duane wrote:
That's why it's suggested to not use any override settings for members, only "Use Group Moderation Setting".
I do quibble with that slightly. I don't know who "suggests" that. The setting is there by request and for a reason, and I have a few important trusted members set to "P."
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #BUG moderated topic not moderated for some users #bug

 

Sorry, just seeing Duane's post now. I am on "following only" and was not following so did not see his post until I myself posted.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #BUG moderated topic not moderated for some users #bug

 

If those members are set to “P” (“Override: not moderated”) they can post without approval to any topic, even moderated ones. Might want to check their posting status.


On Oct 6, 2020, at 5:05 AM, Jim Pruitt <jpruitt67@...> wrote:

 Today I had a topic get heated and out of hand.  I ended up banning one member and still decided on a second member.  To let things cool down I set the topic to moderated.  2 messages came in for moderation in the next 2 hours but 4 hours later 2 other messages were posted without moderation.  I can't understand why but suspect that because the 2 users that got their message posted without moderation after the topic had been set to moderated were 2 that had posted to the topic before it became moderated.

This seems like a major bug to me.  If a moderator sets a topic to moderated there should be no  messages get posted without going through moderator approval.

Thank you.

Jim


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: #BUG moderated topic not moderated for some users #bug

Duane
 

On Tue, Oct 6, 2020 at 07:05 AM, Jim Pruitt wrote:
4 hours later 2 other messages were posted without moderation
Any members that have their Posting Privileges set to "Override: not moderated" will still be able to post replies.  That's why it's suggested to not use any override settings for members, only "Use Group Moderation Setting".

Duane


moderated #BUG moderated topic not moderated for some users #bug

Jim Pruitt
 

Today I had a topic get heated and out of hand.  I ended up banning one member and still decided on a second member.  To let things cool down I set the topic to moderated.  2 messages came in for moderation in the next 2 hours but 4 hours later 2 other messages were posted without moderation.  I can't understand why but suspect that because the 2 users that got their message posted without moderation after the topic had been set to moderated were 2 that had posted to the topic before it became moderated.

This seems like a major bug to me.  If a moderator sets a topic to moderated there should be no  messages get posted without going through moderator approval.

Thank you.

Jim


moderated Re: Changes to new basic groups #updates ; Donation support for free tier #update

Melissa Daston
 

Robin made some really good points.  As our renewal comes up I have to manually solicit donations (angels) from members, pay groups with my credit card, and then get small reimbursements.  The reason that I don't use your DONATIONS option is that our community uses Pay Pal.  It would be so much easier if you added Pay Pal.  

Melissa


moderated Re: Merge problem #bug #fixed

 

Hello,

Merging topics in the search results page has been fixed.

Thanks,
Mark


moderated Merge problem #bug #fixed

Benoît Dumeaux
 

Actually it's impossible


moderated Re: Member Unable to Post Through Email #bug

 

On Mon, Oct 5, 2020 at 12:17 AM Andy Wedge <andy_wedge@...> wrote:
On Sun, Oct 4, 2020 at 09:10 PM, Chris wrote:
"SYSADMIN: Warming up a new email server by gradually sending some email traffic through it and monitoring email deliverability"
When I saw this update, I read it as a new server for outgoing emails from Groups.io.  If that's the case, then it shouldn't impact incoming emails.


This is correct. This serves outgoing email and has no effect on incoming messages. 

I'm not aware of any issues with email processing.

Thanks,
Mark


moderated Re: #bug in member search #bug #fixed

Judy F.
 

Bruce, I should have mentioned this, but didn't realize that's how the search worked or if I did, I didn't remember

We require an email address in every ad along with the member's first name (on separate lines) .  This appears at the end of the message. 

This issue isn't something that just occurred, but did happen once before and then things started working  until now. 

Thank you,
Judy F.
SW Florida - USA


moderated Re: Member Unable to Post Through Email #bug

Andy Wedge
 

On Sun, Oct 4, 2020 at 09:10 PM, Chris wrote:
"SYSADMIN: Warming up a new email server by gradually sending some email traffic through it and monitoring email deliverability"
When I saw this update, I read it as a new server for outgoing emails from Groups.io.  If that's the case, then it shouldn't impact incoming emails.

Andy


moderated Re: #bug in member search #bug #fixed

Bruce Bowman
 

On Sun, Oct 4, 2020 at 04:10 PM, Judy F. wrote:
Bob, I don't know if your problem is the same as mine, but when I search in messages using an email address, I don't see the message I'm looking for, but when I scroll through the list, it is there. 
Judy -- The From: line of a message is not indexed for searching. Only the message body and the subject line is.

Regards,
Bruce


moderated Re: Rewrite "From" address to match group address in certain cases when user is running Windows 10 and aol or verizon email #suggestion

 

That could be because you have “Reply to Group” and “Disable Other Reply Options“ set. (?) At least at first glance, it seems to be a separate issue from the one in this thread.

On Oct 4, 2020, at 2:54 PM, Drew <pubx1@af2z.net> wrote:

Forgive me if I have not studied the posts in this thread in detail and have missed something pertinent. I would just like to add the following comment, because it at least refers to a similar situation.

Subscribers using Thunderbird email client software, of which there are many, are presented with two apparent reply options:

- Reply [Reply to the sender of this message];
- Reply All [Reply to the sender and all recipients].

The bracketed descriptions above are what is shown to users when they mouse over the respective buttons.

Unfortunately, both buttons reply directly and only to the group. This can lead to a situation where a user thinks they are replying privately when actually they are responding to the entire group. This has the potential to be a good deal more embarrassing & disruptive than the reverse situation (i.e., when someone who thinks they are replying to the group is actually replying only to the author of the post).

I have suggested implementing an option for group owners who want it, to have the List-Post header included in their group's message traffic, which would restore the option for subscribers to unambiguously reply via email to either the group or the message author. I have no idea if this suggestion is feasible or if it would aid in your particular complaint; it might be something you'd want to investigate.

Drew




On 10/04/20 00:13, J_Catlady wrote:
For users running Windows 10 and using either aol or verizon (=aol) email, and in the setting where a group is set to "Reply to group," a reply via email by clicking "Reply" does not go to the group. It instead goes to the individual member who generated the message, causing a private email exchange that is generally (or can be) unknown by both parties to be private. The message never actually posts to the group, the user probably doesn't realize it, and if the individual who wrote the original message replies to the reply, they, too, are replying privately and are probably, or at minimum can be, completely unaware of that fact.
If, OTOH, such users click "Reply all" from their email, that does not solve the problem. The reply then does go to both the group and the individual (as a cc); however, if the cc'd individual happens to reply from THEIR email by clicking "Reply," their reply does not post to the group (although they probably believe it does) but rather goes privately to the person who replied to their original message, again causing a probably completely unknown private exchange.
Before realizing the specific circumstances of the problem, I started a thread about what I thought was a bug with the "disable other reply options" setting. Eventually, after I determined that one user involved in this kind of situation was on a PC running Windows 10, I posted that piece of information and Bruce posted the following. I have bolded his actual suggestion:
/Currently, in groups.io, the From: address of an individual message
is the same as the person who made the post. *An account setting
could be established to rewrite this From: address to match the
group address, but only for those groups that have both "Reply to
Group" and "Remove other reply options" set.* This is kinda along
the lines of the existing "I'm on GMail and always want copies of my
own emails" account setting. Although I'm reluctant to recommend the
expansion of such account settings, it should work, and is just
about all groups.io could do to address this./
https://beta.groups.io/g/main/message/26368
Since he was reluctant to make the suggestion, I am now doing it as a separate suggestion/topic, in case it got lost in the tangle of unrelated messages in the other one. Since then I have also found that the problem does not happen with all users running Win 10, but it specifically does reliably occur for people using aol or verizon. Of course there may be other cases, but it does happen with gmail, for example.
In the meantime, I have instructed all my group members using aol or verizon who are running WIndows 10 never use "Reply" to reply to a group message by email because it will not post to the group, and to either post from the web, or use "Reply all" and then go in and manually delete the cc to the individual, leaving just the group address. I've told the people involved that groups.io may come up with a fix, but meanwhile, that's what they have to do.
Thanks.
--
J
/Messages are the sole opinion of the author, especially the fishy ones./
/My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
//
/




--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Rewrite "From" address to match group address in certain cases when user is running Windows 10 and aol or verizon email #suggestion

Drew
 

Forgive me if I have not studied the posts in this thread in detail and have missed something pertinent. I would just like to add the following comment, because it at least refers to a similar situation.

Subscribers using Thunderbird email client software, of which there are many, are presented with two apparent reply options:

- Reply [Reply to the sender of this message];
- Reply All [Reply to the sender and all recipients].

The bracketed descriptions above are what is shown to users when they mouse over the respective buttons.

Unfortunately, both buttons reply directly and only to the group. This can lead to a situation where a user thinks they are replying privately when actually they are responding to the entire group. This has the potential to be a good deal more embarrassing & disruptive than the reverse situation (i.e., when someone who thinks they are replying to the group is actually replying only to the author of the post).

I have suggested implementing an option for group owners who want it, to have the List-Post header included in their group's message traffic, which would restore the option for subscribers to unambiguously reply via email to either the group or the message author. I have no idea if this suggestion is feasible or if it would aid in your particular complaint; it might be something you'd want to investigate.

Drew

On 10/04/20 00:13, J_Catlady wrote:
For users running Windows 10 and using either aol or verizon (=aol) email, and in the setting where a group is set to "Reply to group," a reply via email by clicking "Reply" does not go to the group. It instead goes to the individual member who generated the message, causing a private email exchange that is generally (or can be) unknown by both parties to be private. The message never actually posts to the group, the user probably doesn't realize it, and if the individual who wrote the original message replies to the reply, they, too, are replying privately and are probably, or at minimum can be, completely unaware of that fact.
If, OTOH, such users click "Reply all" from their email, that does not solve the problem. The reply then does go to both the group and the individual (as a cc); however, if the cc'd individual happens to reply from THEIR email by clicking "Reply," their reply does not post to the group (although they probably believe it does) but rather goes privately to the person who replied to their original message, again causing a probably completely unknown private exchange.
Before realizing the specific circumstances of the problem, I started a thread about what I thought was a bug with the "disable other reply options" setting. Eventually, after I determined that one user involved in this kind of situation was on a PC running Windows 10, I posted that piece of information and Bruce posted the following. I have bolded his actual suggestion:
/Currently, in groups.io, the From: address of an individual message
is the same as the person who made the post. *An account setting
could be established to rewrite this From: address to match the
group address, but only for those groups that have both "Reply to
Group" and "Remove other reply options" set.* This is kinda along
the lines of the existing "I'm on GMail and always want copies of my
own emails" account setting. Although I'm reluctant to recommend the
expansion of such account settings, it should work, and is just
about all groups.io could do to address this./
https://beta.groups.io/g/main/message/26368
Since he was reluctant to make the suggestion, I am now doing it as a separate suggestion/topic, in case it got lost in the tangle of unrelated messages in the other one. Since then I have also found that the problem does not happen with all users running Win 10, but it specifically does reliably occur for people using aol or verizon. Of course there may be other cases, but it does happen with gmail, for example.
In the meantime, I have instructed all my group members using aol or verizon who are running WIndows 10 never use "Reply" to reply to a group message by email because it will not post to the group, and to either post from the web, or use "Reply all" and then go in and manually delete the cc to the individual, leaving just the group address. I've told the people involved that groups.io may come up with a fix, but meanwhile, that's what they have to do.
Thanks.
--
J
/Messages are the sole opinion of the author, especially the fishy ones./
/My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
//
/


moderated Re: Member Unable to Post Through Email #bug

Ginger Iorizzo
 

I had the same problem this morning. However, my messages did show up later in the afternoon. 
I had the same thought - that it could have been related to the update you referenced. 
Ginger


On Oct 4, 2020, at 4:10 PM, Chris via groups.io <paulhamus@...> wrote:

I noticed in the most recent Site Update the following change:

"SYSADMIN: Warming up a new email server by gradually sending some email traffic through it and monitoring email deliverability"

Since then, one of my members has reached out telling me that he's sending emails to my Group but they're not showing up.  He is using a Hotmail account and posting using an iPhone.  I checked his member profile and nothing looks out of line.  I also checked Admin > Activity and see nothing unusual there either.  I'm left thinking it's something in this new email server that's blocking/preventing his posts from being delivered and showing up.

Thanks.

Chris
Joint Line Railfanning._,_


moderated Member Unable to Post Through Email #bug

Chris
 

I noticed in the most recent Site Update the following change:

"SYSADMIN: Warming up a new email server by gradually sending some email traffic through it and monitoring email deliverability"

Since then, one of my members has reached out telling me that he's sending emails to my Group but they're not showing up.  He is using a Hotmail account and posting using an iPhone.  I checked his member profile and nothing looks out of line.  I also checked Admin > Activity and see nothing unusual there either.  I'm left thinking it's something in this new email server that's blocking/preventing his posts from being delivered and showing up.

Thanks.

Chris
Joint Line Railfanning

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