Date   

moderated Linking email addresses #suggestion

Glenn Glazer
 

So to set the use case, almost all of the members of one of my groups are email only. For them, it is pretty much just a mailing list. However, we do make extensive use of the Files section whether they check it or not and after the last endorsement forum, everybody suddenly wanted to check the results even though they'd never been to the groups.io website before.

As such, a number of them needed my help to point them to the help page on logging in with cookies, but a few ran into an interesting problem. These folks had multiple email addresses that forward to one address and weren't thinking about which address was actually on the list, so when they logged in with a different address, they couldn't see anything. This was obvious in retrospect, but not during debugging.

My solutions for this were to either look up their email address and have them use that address or add all of their other addresses as no mail.

But it made me wonder: right now the account page allows for only a single email address. Would it be possible to have a field that lists alternate email addresses that are linked or aliased to the main one? E.g., I might have my account under "glenn.glazer@..." but list "gglazer@..., gglazer@..." under aliases so that if I log in under one of those, it would show me the same groups and group information as under my gmail address.

Most people who are tech savvy don't need this, they can remember which address they used. But not all groups consist of people who are like that and this would be helpful to them.

Best,

Glenn


--
PG&E Delenda Est

Virus-free. www.avast.com


moderated File-notice hashtag on upload message not shown in message archive #bug

Andy Wedge
 

Hi Mark,

a member of one of my subgroups uploaded a file and a file-notice message was generated with the file-notice hashtag. I have moderated the hashtag so it was held as expected for approval. I approved the message but it appears in the archive without the hashtag which then allowed someone else to respond to it. I have since locked the file upload topic.  See the upload message for B4494.mp4 on my wobmob subgroup for details.

Thanks
Andy


moderated Re: #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Rick Gray
 

I am part of a small non-profit group of about 30 members that I have set up a pilot GIO for, however, with the limit of no sub-groups for the basic plan, it makes things more difficult to achieve an efficient site. If there were an enhanced plan like the one suggested, I would pay for the plan myself for our group.


moderated #suggestion Add a Pricing tier between Basic (free) and Premium #suggestion

Pati Nagle
 

Hello -

Thank you for groups.io! I love it - however, the small groups I am in cannot afford $20/month and don't need everything in the Premium tier. Right now we are using the Basic (free) version. We'd like to support groups.io financially but $20/month is just too steep for us.

Would you consider adding a tier between Basic and Premium? Call it "Enhanced" for this example. Charge $10/month. Here are the features I'd like to see:

Features

 

  Basic

FREE

 
Enhanced

$10/month or $110/year

Premium

$20/month or $220/year

Listed or unlisted in group directory X X X
Public or private archives X X X
Open, restricted, or moderated groups X X X
Comprehensive moderation tools X X X
Members UnlimitedNot Available Unlimited Unlimited
Virus scanning X X X
API access X X X
Size limits
Emails: 100MB
Photos: 100MB
Files: 100MB
Not Available
Emails: 100MB
Photos: 250MB
Files: 250MB
Emails: 100MB
Photos: 500MB
Files: 500MB
Storage
1GB
10GB 20GB
Subgroups on your own subdomain   5 Unlimited
Group calendar   X X
Files section   X X
Photos section   X X
Polls   X X


moderated Re: Save draft when editing message #suggestion

 

Sorry for the many typos in that, particularly the question at the end- should read “should it be saved as the editor’s draft OR the original poster’s draft.” And the clear answer is that it should be saved as the editor’s draft, because that’s who needs access to it. So it’s actually not tricky, at least not in that regard.


On Sep 13, 2020, at 6:49 AM, J_Catlady via groups.io <j.olivia.catlady@...> wrote:

It is supposed to work that way for drafts of messsges, and does. So you get used to and expect that behavior. The problem is that it does *not* work that way for drafts of edits of pending messages. So if you’re editing a pending message and you leave the edit window to check something out, or to do whatever (feed your cat), when you come back it’s gone. No draft is saved. Usually I do remember to open a new window on the site if I need to do something else, because I have (to some extent) learned that my edit draft will not be there when I come back. Bug sometimes I forget. 

It’s skin to the situation before message drafts were automatically saved. You can lose everything. And in a way, it is *worse* now, because you (users) have come to expect drafts to be saved, and to rely on that, so you don’t have to worry about it. But in this situation, they are not. It’s always a surprise and for consistency’s sake, if nothing else, it would be nice if they were saved.

I realize this might be tricky. For example, if saved, should the draft be saved as the editor’s draft of the original poster’s draft? Etc. But right now, this seems to be an unfortunate gaping hole through which the unsuspecting can fall.


On Sep 13, 2020, at 6:26 AM, Peter Cook <peterscottcook@...> wrote:

Correct me if I'm wrong but isn't this how it's supposed to work? At least, that's how it works for me - if I'm writing a message and go to another page before sending it, the message immediately appears in my drafts.

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Save draft when editing message #suggestion

 

It is supposed to work that way for drafts of messsges, and does. So you get used to and expect that behavior. The problem is that it does *not* work that way for drafts of edits of pending messages. So if you’re editing a pending message and you leave the edit window to check something out, or to do whatever (feed your cat), when you come back it’s gone. No draft is saved. Usually I do remember to open a new window on the site if I need to do something else, because I have (to some extent) learned that my edit draft will not be there when I come back. Bug sometimes I forget. 

It’s skin to the situation before message drafts were automatically saved. You can lose everything. And in a way, it is *worse* now, because you (users) have come to expect drafts to be saved, and to rely on that, so you don’t have to worry about it. But in this situation, they are not. It’s always a surprise and for consistency’s sake, if nothing else, it would be nice if they were saved.

I realize this might be tricky. For example, if saved, should the draft be saved as the editor’s draft of the original poster’s draft? Etc. But right now, this seems to be an unfortunate gaping hole through which the unsuspecting can fall.


On Sep 13, 2020, at 6:26 AM, Peter Cook <peterscottcook@...> wrote:

Correct me if I'm wrong but isn't this how it's supposed to work? At least, that's how it works for me - if I'm writing a message and go to another page before sending it, the message immediately appears in my drafts.

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Save draft when editing message #suggestion

Peter Cook
 

Correct me if I'm wrong but isn't this how it's supposed to work? At least, that's how it works for me - if I'm writing a message and go to another page before sending it, the message immediately appears in my drafts.


moderated Re: Save draft when editing message #suggestion

 

No, edits of pending messages are not currently saved. But thanks.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Save draft when editing message #suggestion

Chris Jones
 

On Sat, Sep 12, 2020 at 06:18 PM, J_Catlady wrote:
Would it be possible, when editing one's own message, to not lose the draft if you go out of the edit window?
If you are describing what I think you are then the draft can be made to reappear - at least as a Draft down the left hand side of the web UI - by refreshing the page. Click on that then proceed as before.

Chris


moderated Subscriber SPAM-removed email notification bug and one anomaly #bug

Christos G. Psarras
 

Hi Mark,

I run into two minor issues yesterday, one reproducible, the other one a weird one which I cannot reproduce.

The reproducible one first; during generation of the notification's message body text for the SPAM-removed emailed notification, the code that checks/formats the "offending" email's subject for inclusion in the notification text, must be looking for the group SubjectTag value sans the two brackets, because if the "offending" message subject does contain the SubjectTag text sans the brackets somewhere in the subject, the code doesn't prefix the inserted subject text with [SubjectTag].


For example, if the group is setup as [MySubjectTag] for the SubjectTag, and the word MySubjectTag is not anywhere in the subject (e.g. Some Test), the SPAM-removed notification correctly shows:

This is to notify you.....has been unsubscribed.....because message [MySubjectTag] Some Test was marked as spam...

If the original subject did contain the word MySubjectTag in the subject (e.g. Some MySubjectTag Test), the SPAM-removed notification now shows:

This is to notify you.....has been unsubscribed.....because message Some MySubjectTag Test was marked as spam... (when it really should say [MySubjectTag] Some MySubjectTag Test)

What prompted the discovery of this was this SPAM-removed notification email I received yesterday: (emphasis is mine)

This is to notify you that .....@... has been unsubscribed from your group ALPS@ALPS.groups.io because message Re: Is anyone able to get a response from e48a42d6f71f45c8b33834c93777e5ef-Printer.com in Japan #grouphelp was marked as spam. . . .

Our group's SubjectTag is [ALPS] and the "offending" email subject was a reply to the topic Is anyone able to get a response from Alps-Printer.com in Japan #grouphelp

I checked the Activity log but found out the spam-removed entries do not include the message subject in their log entries unlike the Sent entries for example, so I don't know if the same would happen there.

 

 

Now for the weird one, I'm sure you noticed how the word "Alps" (SubjectTag sans [ ]) in the above was replaced with some identifier value ... I tried to reproduce this part but couldn't; I have kept the original notification email, if you need it I can forward it offlist.  Possibly some fluke or some testing/debugging byproduct?  Or was it some sign I should buy a lotto ticket using that number(s)?


Cheers,
Christos


moderated Re: Save draft when editing message #suggestion

 

Actually I think I did not make the situation very clear. The request is for drafts of edits of *pending* messages to be saved if the edit window is exited. In my own case, I am editing my own pending messages (because I have myself in mod, in order to give myself that opportunity). But it should not matter who’s doing the editing. I would like drafts of edits of pending messages to be saved if possible.

I don’t know or remember what happens with edits of archived messages, but saving drafts of those seems less important and is not part of this suggestion.


On Sep 12, 2020, at 10:18 AM, J_Catlady via groups.io <j.olivia.catlady@...> wrote:

This has happened to me more than once: I compose a long reply to a group member, including nuances about medication dosages, lab reports, etc., start to edit it for correctness and details before sending, and during the edit, go off to check something like the date on a lab report the member posted. When I come back, the draft is gone. Would it be possible, when editing one's own message, to not lose the draft if you go out of the edit window?
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Save draft when editing message #suggestion

 

This has happened to me more than once: I compose a long reply to a group member, including nuances about medication dosages, lab reports, etc., start to edit it for correctness and details before sending, and during the edit, go off to check something like the date on a lab report the member posted. When I come back, the draft is gone. Would it be possible, when editing one's own message, to not lose the draft if you go out of the edit window?
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Hashtag Permissions setting is misleading #bug

Bruce Bowman
 

Mark -- Not sure if this is a suggestion or a bug, but I'd call it a bug.

It revolves around the Hashtag Permissions setting in Message Policies. In the pick-list, there is an entry stating that "Messages from members can only be tagged with existing hashtags, otherwise the message is bounced." But it seems that what actually happens is that the message gets held in moderation. At that point the Moderator can of course reject the message, or replace the offending hashtag with an approved one. If the message is approved without change to the hashtag, the hashtag is added to the hashtag list.

There's also a "Hashtags Required" checkbox here, but if this is checked and a message is sent sans hashtag, the message is not bounced, but held in draft form awaiting further edit by the sending group member.

To this point I been unable to actually create a bounce via misapplication of hashtags. I acknowledge that I have not checked this behavior against every possible combination of moderation/Spam Control settings.

None of the actual behavior seems inappropriate, and it's possible that I may have overlooked something. But if a non-compliant message is going to be held in moderation, it seems that the Hashtag Permissions pick-list should reflect that. 

Thanks for your consideration,
Bruce






moderated Site updates #changelog

 

Changes to the site this week:

  • DOCS: Updates from Nina.
  • INTERNAL: Created a system to automatically run all parts of the system in a dev environment instead of having to do things by hand.
  • INTERNAL: Revamped build system to make development easier.
  • BUGFIX: Wrote a utility to generate all possible VTIMEZONE entries. We now add VTIMEZONE entries to ICS files, to fix a Confluence calendar bug.
  • NEW: Added an <hr> tag between messages in the Topic view for screen reader navigation.
  • CHANGE: Include the full path in notifications for folder additions/changes.

Take care everyone.

Mark


moderated Re: Message separator to improve orientation using a screen-reader #suggestion #done

 

It works across browsers and screen readers now. Thank you!


moderated Re: Permalinks for the help center #suggestion

 

Hi Shal,

On Mon, Aug 31, 2020 at 8:27 AM Shal Farley <shals2nd@...> wrote:

For all the same reasons that Wiki pages needed permalinks for their
URLs, the same is true for for Help Center pages and sections. Every
link in the nav column ought to be a permalink.

Yep, I need to figure out how to do this. We use Google Docs, and I need to figure out a good way of programmatically detecting changes that would affect the URL structure.

Thanks,
Mark


moderated Re: Message separator to improve orientation using a screen-reader #suggestion #done

 

On Wed, Sep 9, 2020 at 2:04 PM Jan Hegr (OK1TE) <ok1te@...> wrote:

I see you're using Bootstrap. There should be a class made just for this purpose called sr-only. If it wouldn't be included in your Bootstrap version, such class definition is easy to find.
So please try to rewrite the styling to <hr class="sr-only">


I've made the change.

Thanks,
Mark 


moderated Pending message stuck after email address change #bug

Andy Wedge
 

Hi Mark,

one of our members sent a message to our moderated group. My co-owner claimed it and was checking it before approval. In the mean-time, the member changed his email address and we now have a message that we cannot approve (we have not tried deleting it yet so you have evidence of the issue).  It may be that the message was claimed part way through the email address change process when the new address/account was in NC status - I am not sure if that would make a difference or not.

Would it make sense to restrict email address changes if a member has messages pending approval?

We have asked our member to re-send his message which we will approve when it arrives.

Regards
Andy


moderated Group creation page Visibility dropdown reset bug #bug

Christos G. Psarras
 

Hi Mark,
 
In the group creation page, if there is a syntax error in the Email Address value and the data validation checker gets invoked after clicking on "Create Group", the error is correctly identified but unlike the Email Address and Group Description fields whose values are preserved, the Visibility dropdown gets reset to the default value and it can be easily missed.
 
I went to create a test group earlier today and after ensuring I selected the correct hidden/private setting and adding the group description, I finally added the email address -but I unintentionally used an underscore instead of a dash in the email- and clicked on Create; I got the email address error and That address is not valid blurb so I fixed it and resubmitted, and it seemed all went fine now.  A few minutes later I got back a group creation denial message because the group wasn't created with the hidden/private setting.  Since I knew I had selected that, I went back and retried but this time I paid attention to the Visibility box and it does indeed reset if there's a syntax error in the email address.
 
Cheers,
Christos
 


moderated Resend of pending member notice not logged in member activity log #bug

 

Resending of the pending member notice is still logged in the group activity log, but not in the member activity log. It should be, and IIRC, used to be.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu