Date   

moderated Re: Free premium group trials #update

 

J, Duane,

Thanks for the thoughtful suggestions. I've changed the first paragraph. Please let me know what you think:

Groups.io provides an expansive set of web-based group communication tools, including a calendar, wiki, file and photo sharing areas, and chats.
What's unique about us is that all of these features are built around the core email group system. We believe that the type and style of communication an
email group fosters is the best way for many groups to communicate, whether those groups represent companies, organizations, communities, or hobbyists.
Combining the ease of email with the features available on the web, Groups.io strives to be the ultimate communications venue for everyone.


On Fri, Jul 17, 2020 at 2:04 PM J_Catlady <j.olivia.catlady@...> wrote:

[speaking of which: aren't companies "organizations"? a little redundant here]

I include organizations because many non-profits and NGOs use us. Happy to tweak the wording if there's a better way to express that.


Thanks,
Mark


moderated Re: Direct Add member notice no longer works #fixed #bug

 

On Fri, Jul 17, 2020 at 2:58 PM Bruce Bowman <bruce.bowman@...> wrote:

Thanks Mark. I am using Chrome for Windows and trying to do a Direct Add on my main group.

Attached is a screenshot. Not only does the notice fail to populate when selected, but the toolbar is missing. And if I manually type anything in the "Customize Message" field it does not cross-populate into the "Message to be Sent" box above like it used to.

Ok, this should be fixed now.

Thanks,
Mark 


moderated Re: Potential (and real) intermittent outage #downtime

Patrick Dell'Era
 

I think it may have been more involved than just Linode: at the same time and roughly the same duration I was unable to resolve DNS using servers 1.1.1.1 and 1.0.0.1 from San Francisco. Just saying…

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Mark Fletcher
Sent: Friday, July 17, 2020 2:49 PM
To: beta@groups.io
Subject: [beta] Potential (and real) intermittent outage #downtime

 

Hi All,

 

FYI, Linode, our provider is having some sort of internal network issue. By their description, I wouldn't think it would affect us, but we had a network issue around 2:28pm pacific time that lasted about 4 minutes. During this time it was difficult to use the website. We appear to be back to normal, but Linode's status page still lists an outage.

 

Mark


moderated Re: Direct Add member notice no longer works #fixed #bug

Bruce Bowman
 

On Fri, Jul 17, 2020 at 12:11 PM, Mark Fletcher wrote:
What browser are you using? Seems to still work on Chrome for me.
Thanks Mark. I am using Chrome for Windows and trying to do a Direct Add on my main group.

Attached is a screenshot. Not only does the notice fail to populate when selected, but the toolbar is missing. And if I manually type anything in the "Customize Message" field it does not cross-populate into the "Message to be Sent" box above like it used to.

The only thing I can think of is that I accepted some Windows Update stuff last evening. Why that would affect the Direct Add screen behavior but not the Invite page remains a mystery.

Regards,
Bruce


moderated Potential (and real) intermittent outage #downtime

 

Hi All,

FYI, Linode, our provider is having some sort of internal network issue. By their description, I wouldn't think it would affect us, but we had a network issue around 2:28pm pacific time that lasted about 4 minutes. During this time it was difficult to use the website. We appear to be back to normal, but Linode's status page still lists an outage.

Mark


moderated Re: Free premium group trials #update

 

On Fri, Jul 17, 2020 at 01:23 PM, Duane wrote:
, Groups.io strives to be the ultimate communications venue for everyone

Right. The word "everyone" helps because although the current version reads "We believe that the type of communication an email group fosters is the best way for many groups to communicate" [emphasis added] and does not actually say that it's best for all groups, it still comes off sounding that way. So if email is the best way, why have the web-based features at all? It starts by stating (not even giving a plug for) the web-based features and then undermining that by saying, or seeming to say, that email is best.

I think you could fix this by just changing the word order and damping down the enthusiasm a bit, something along the lines of "For some groups, whether they represent companies, organizations, communities, or hobbyists [speaking of which: aren't companies "organizations"? a little redundant here], email may be a preferable way to communicate." Currently it sounds like you're saying "Hey, we built this around the web but email is better."
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Free premium group trials #update

Duane
 

On Fri, Jul 17, 2020 at 11:53 AM, J_Catlady wrote:
Maybe just a change in title would help, and/or some language in the page itself, along the lines of why *also* include an email listserv.
J and I have exchanged a few emails looking for an improvement to the language on the "Why Email Groups" page.  So far, it would seem that adding a sentence to the top paragraph might work best:
"Combining the ease of email with the features available on the web, Groups.io strives to be the ultimate communications venue for everyone." or something along those lines.  This is based on previous messages by Mark.

Duane


moderated Re: Free premium group trials #update

 

Mark,

I read the "Why Email Groups" page and it makes some great points. But is there also a page for the non-email features? If you leave it at "Why Email Groups," it seems almost like an ad for yahoo groups, since the page points out the *superiority* of using email over web-based groups. Maybe just a change in title would help, and/or some language in the page itself, along the lines of why *also* include an email listserv.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Free premium group trials #update

Bob Morley
 

On Fri, Jul 17, 2020 at 01:08 PM, Mark Fletcher wrote:
the option of a 30 day free trial of (almost all) premium features.
Wow, this is fantastic. I am now in nerd heaven. Now I can't believe that you didn't do this right from the get-go. Obviously, this is fantastic for testing and tire-kicking Premium issues for those that don't already have a Premium group.

I know that you have a requirement that test groups be private, etc. Do you have a problem with me (us in general) creating new test groups from time to time as the 30 day window expires?
 
--
Gerald


moderated Re: Free premium group trials #update

 

Great idea! 


On Fri, Jul 17, 2020 at 9:08 AM Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

I just pushed a new update to the site. When creating a new group, you now have the option of a 30 day free trial of (almost all) premium features. Here's how it works:

  • The create a group flow now goes through the Plans & Pricing page, where you can select either a free trial of a premium group or a regular, basic group.
  • When you trial a premium group, you have access to all premium features except: direct add, and the ability to change a member's email address.
  • One week before the end of your trial, you'll get an email reminder.
  • You can upgrade to a paid premium plan at any point during the trial, and it will start at the end of the 30 days.
  • If you opt not to pay for a premium plan, your group will automatically be downgraded to free at the end of 30 days. If you have created any subgroups, those will be deleted at that time.
  • Free premium group trials are not currently available for existing groups.
  • I've also added a new marketing page, Why Email Groups?.

Please let me know if you have any questions, or suggestions for improvements.

Thanks, Mark


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Direct Add member notice no longer works #fixed #bug

 

Hi Bruce,

On Fri, Jul 17, 2020 at 9:05 AM Bruce Bowman <bruce.bowman@...> wrote:
We have a single member notice of type Direct Add that we use to customize the notification email.

I went to Direct Add someone today. When I pulled down the Notices menu, the member notice was listed there, but it failed to populate the Customize Message box. I had to cut-and-paste it manually.


What browser are you using? Seems to still work on Chrome for me.

Thanks,
Mark 


moderated Free premium group trials #update

 

Hi All,

I just pushed a new update to the site. When creating a new group, you now have the option of a 30 day free trial of (almost all) premium features. Here's how it works:

  • The create a group flow now goes through the Plans & Pricing page, where you can select either a free trial of a premium group or a regular, basic group.
  • When you trial a premium group, you have access to all premium features except: direct add, and the ability to change a member's email address.
  • One week before the end of your trial, you'll get an email reminder.
  • You can upgrade to a paid premium plan at any point during the trial, and it will start at the end of the 30 days.
  • If you opt not to pay for a premium plan, your group will automatically be downgraded to free at the end of 30 days. If you have created any subgroups, those will be deleted at that time.
  • Free premium group trials are not currently available for existing groups.
  • I've also added a new marketing page, Why Email Groups?.

Please let me know if you have any questions, or suggestions for improvements.

Thanks, Mark


moderated Direct Add member notice no longer works #fixed #bug

Bruce Bowman
 

We have a single member notice of type Direct Add that we use to customize the notification email.

I went to Direct Add someone today. When I pulled down the Notices menu, the member notice was listed there, but it failed to populate the Customize Message box. I had to cut-and-paste it manually.

This same function still seems to work properly on the Invite page.

FYI,
Bruce


moderated Re: Add page links to topics list #suggestion

Andy Wedge
 

On Fri, Jul 17, 2020 at 04:48 AM, Ken Landaiche wrote:
So, this was my first suggestion for an improvement. Is this the sort of thing you want? Or is it too simple to worry about? I just want to calibrate what I provide.
Suggestions are always welcome (and those supported by examples and reasoning get more traction). For general queries and support, the best place to raise them is the GroupManagersForum (GMF) or Group_Help 

Andy


moderated Re: Add page links to topics list #suggestion

Ken Landaiche
 

One thing about tech, there’s often more than one way to do what you want to do. I’ll check on those suggestions.

 

So, this was my first suggestion for an improvement. Is this the sort of thing you want? Or is it too simple to worry about? I just want to calibrate what I provide.

 

Ken

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Duane
Sent: Thursday, July 16, 2020 5:26 PM
To: main@beta.groups.io
Subject: Re: [beta] Add page links to topics list #suggestion

 

On Thu, Jul 16, 2020 at 07:07 PM, Ken Landaiche wrote:

If I'm checking the latest entries, I have to load several pages to get there.

How many items are you displaying per page?  You know you can change that number on the Preferences page of your account? https://groups.io/account?page=prefs  Someone with Infinite Scroll set would only have one page, regardless of the number of messages.

You can also reverse the sort order so that the newest messages are at the top of the first page by clicking on Date at the upper right.

All of this is in the Members Manual that covers almost anything you can think of related to the site, https://groups.io/helpcenter/membersmanual

Duane


moderated Re: Add page links to topics list #suggestion

Duane
 

On Thu, Jul 16, 2020 at 07:07 PM, Ken Landaiche wrote:
If I'm checking the latest entries, I have to load several pages to get there.
How many items are you displaying per page?  You know you can change that number on the Preferences page of your account? https://groups.io/account?page=prefs  Someone with Infinite Scroll set would only have one page, regardless of the number of messages.

You can also reverse the sort order so that the newest messages are at the top of the first page by clicking on Date at the upper right.

All of this is in the Members Manual that covers almost anything you can think of related to the site, https://groups.io/helpcenter/membersmanual

Duane


moderated Add page links to topics list #suggestion

Ken Landaiche
 

Some of my Groups have topics that go for several pages. If I'm checking the latest entries, I have to load several pages to get there. 

My suggestion is to add page links to the topic lines. So this typical Groups page (second pic) would add the circled page links exampled in the first picture. Thoise little numbers are each links to pages of posts in that topic.


(and why do several pictures loaded at the same time come in in reversed order?)


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

Chuck Palmer
 

Per @Duane's suggestion, I am tagging onto this thread with an issue I posted in the GMF regarding the Calendar Downloading Event feature not working properly.
That topic is here - https://groups.io/g/GroupManagersForum/topic/downloading_calendar_event/75529805

Apologies if I should have started a new thread.

I'd like to also add this bit of info I found after posting the above message earlier today.  I mentioned in that post that this weirdity also occurs when I download the .ics file then click on it to add to my calendar.  If I open the .ics file with a text editor, it shows the same lack of ":", duplicate info, extra space, etc.

Here is the DESCRIPTION section - truncated in some spots for privacy:

DESCRIPTION:*Special TVAUG Zoom session...\n\n*\n\nWe are having a discus
 sion about the health and heart features of the Apple Watch with Dr. xxxxx.\, a local cardiologist and electrophysiologist..\n\n*GUEST
  SPEAKER * Dr. xxxxxxxxxx\n*TOPIC * She will discuss how her sta
 ff and patients use the Apple Watch to monitor cardio activity.\n\n*Mee
 ting Link * https //zoom.us/j/9608xxxxx? pwd=bzZLVE-xxxxx-tGYm
  pRUT09 ( https //zoom.us/j/96087945376?pwd=bzZLVEl2VE-xxxxx-GYmpRU
 T09 )

In addition, if I go to the bottom of the Calendar, subscribe to it, then paste that info into my Google calendar, all its events with URL's in their Description fields have similar errors.

Any ideas?

Thanks!
-chuck


moderated Re: Log entries for message delivery #bug

 

On Thu, Jul 9, 2020 at 6:57 AM Bruce Bowman <bruce.bowman@...> wrote:
If I...as a moderator/owner...change someone else's message delivery setting, a corresponding log entry is generated. But if they change it themselves, it doesn't. Seems inconsistent.

I've changed that. When a member changes their message delivery options, it's now logged.

 
While we're at it, I'd like the entry to say something like "from full digest to individual emails" instead of just "changed XX person's delivery."

This has also been added.

Cheers,
Mark 


moderated Re: Moderator notifications enabled for all #update

 

Great, thanks!


On Jul 15, 2020, at 10:21 AM, Mark Fletcher <markf@corp.groups.io> wrote:


On Fri, Jul 10, 2020 at 11:45 AM J_Catlady <j.olivia.catlady@...> wrote:
On Mon, Jul 6, 2020 at 11:54 AM, Mark Fletcher wrote:
I've just changed it so that moderator notifications are also not emailed to the moderator who generated them
Mark, I just received (again) a totally startling push notification that the group has a new member, right after I approved the member. I know the "action" is technically by the member who joined, but in a restricted group, it is actually an action by a moderator approving the membership. So I think the notifications shouldn't go out about a new member to the moderator who approved the member.
 
I've just made this change.

Cheers,
Mark 

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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