Date   

moderated Re: Free premium group trials #update

 

Great idea! 


On Fri, Jul 17, 2020 at 9:08 AM Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

I just pushed a new update to the site. When creating a new group, you now have the option of a 30 day free trial of (almost all) premium features. Here's how it works:

  • The create a group flow now goes through the Plans & Pricing page, where you can select either a free trial of a premium group or a regular, basic group.
  • When you trial a premium group, you have access to all premium features except: direct add, and the ability to change a member's email address.
  • One week before the end of your trial, you'll get an email reminder.
  • You can upgrade to a paid premium plan at any point during the trial, and it will start at the end of the 30 days.
  • If you opt not to pay for a premium plan, your group will automatically be downgraded to free at the end of 30 days. If you have created any subgroups, those will be deleted at that time.
  • Free premium group trials are not currently available for existing groups.
  • I've also added a new marketing page, Why Email Groups?.

Please let me know if you have any questions, or suggestions for improvements.

Thanks, Mark


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Direct Add member notice no longer works #fixed #bug

 

Hi Bruce,

On Fri, Jul 17, 2020 at 9:05 AM Bruce Bowman <bruce.bowman@...> wrote:
We have a single member notice of type Direct Add that we use to customize the notification email.

I went to Direct Add someone today. When I pulled down the Notices menu, the member notice was listed there, but it failed to populate the Customize Message box. I had to cut-and-paste it manually.


What browser are you using? Seems to still work on Chrome for me.

Thanks,
Mark 


moderated Free premium group trials #update

 

Hi All,

I just pushed a new update to the site. When creating a new group, you now have the option of a 30 day free trial of (almost all) premium features. Here's how it works:

  • The create a group flow now goes through the Plans & Pricing page, where you can select either a free trial of a premium group or a regular, basic group.
  • When you trial a premium group, you have access to all premium features except: direct add, and the ability to change a member's email address.
  • One week before the end of your trial, you'll get an email reminder.
  • You can upgrade to a paid premium plan at any point during the trial, and it will start at the end of the 30 days.
  • If you opt not to pay for a premium plan, your group will automatically be downgraded to free at the end of 30 days. If you have created any subgroups, those will be deleted at that time.
  • Free premium group trials are not currently available for existing groups.
  • I've also added a new marketing page, Why Email Groups?.

Please let me know if you have any questions, or suggestions for improvements.

Thanks, Mark


moderated Direct Add member notice no longer works #fixed #bug

Bruce Bowman
 

We have a single member notice of type Direct Add that we use to customize the notification email.

I went to Direct Add someone today. When I pulled down the Notices menu, the member notice was listed there, but it failed to populate the Customize Message box. I had to cut-and-paste it manually.

This same function still seems to work properly on the Invite page.

FYI,
Bruce


moderated Re: Add page links to topics list #suggestion

Andy Wedge
 

On Fri, Jul 17, 2020 at 04:48 AM, Ken Landaiche wrote:
So, this was my first suggestion for an improvement. Is this the sort of thing you want? Or is it too simple to worry about? I just want to calibrate what I provide.
Suggestions are always welcome (and those supported by examples and reasoning get more traction). For general queries and support, the best place to raise them is the GroupManagersForum (GMF) or Group_Help 

Andy


moderated Re: Add page links to topics list #suggestion

Ken Landaiche
 

One thing about tech, there’s often more than one way to do what you want to do. I’ll check on those suggestions.

 

So, this was my first suggestion for an improvement. Is this the sort of thing you want? Or is it too simple to worry about? I just want to calibrate what I provide.

 

Ken

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Duane
Sent: Thursday, July 16, 2020 5:26 PM
To: main@beta.groups.io
Subject: Re: [beta] Add page links to topics list #suggestion

 

On Thu, Jul 16, 2020 at 07:07 PM, Ken Landaiche wrote:

If I'm checking the latest entries, I have to load several pages to get there.

How many items are you displaying per page?  You know you can change that number on the Preferences page of your account? https://groups.io/account?page=prefs  Someone with Infinite Scroll set would only have one page, regardless of the number of messages.

You can also reverse the sort order so that the newest messages are at the top of the first page by clicking on Date at the upper right.

All of this is in the Members Manual that covers almost anything you can think of related to the site, https://groups.io/helpcenter/membersmanual

Duane


moderated Re: Add page links to topics list #suggestion

Duane
 

On Thu, Jul 16, 2020 at 07:07 PM, Ken Landaiche wrote:
If I'm checking the latest entries, I have to load several pages to get there.
How many items are you displaying per page?  You know you can change that number on the Preferences page of your account? https://groups.io/account?page=prefs  Someone with Infinite Scroll set would only have one page, regardless of the number of messages.

You can also reverse the sort order so that the newest messages are at the top of the first page by clicking on Date at the upper right.

All of this is in the Members Manual that covers almost anything you can think of related to the site, https://groups.io/helpcenter/membersmanual

Duane


moderated Add page links to topics list #suggestion

Ken Landaiche
 

Some of my Groups have topics that go for several pages. If I'm checking the latest entries, I have to load several pages to get there. 

My suggestion is to add page links to the topic lines. So this typical Groups page (second pic) would add the circled page links exampled in the first picture. Thoise little numbers are each links to pages of posts in that topic.


(and why do several pictures loaded at the same time come in in reversed order?)


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

Chuck Palmer
 

Per @Duane's suggestion, I am tagging onto this thread with an issue I posted in the GMF regarding the Calendar Downloading Event feature not working properly.
That topic is here - https://groups.io/g/GroupManagersForum/topic/downloading_calendar_event/75529805

Apologies if I should have started a new thread.

I'd like to also add this bit of info I found after posting the above message earlier today.  I mentioned in that post that this weirdity also occurs when I download the .ics file then click on it to add to my calendar.  If I open the .ics file with a text editor, it shows the same lack of ":", duplicate info, extra space, etc.

Here is the DESCRIPTION section - truncated in some spots for privacy:

DESCRIPTION:*Special TVAUG Zoom session...\n\n*\n\nWe are having a discus
 sion about the health and heart features of the Apple Watch with Dr. xxxxx.\, a local cardiologist and electrophysiologist..\n\n*GUEST
  SPEAKER * Dr. xxxxxxxxxx\n*TOPIC * She will discuss how her sta
 ff and patients use the Apple Watch to monitor cardio activity.\n\n*Mee
 ting Link * https //zoom.us/j/9608xxxxx? pwd=bzZLVE-xxxxx-tGYm
  pRUT09 ( https //zoom.us/j/96087945376?pwd=bzZLVEl2VE-xxxxx-GYmpRU
 T09 )

In addition, if I go to the bottom of the Calendar, subscribe to it, then paste that info into my Google calendar, all its events with URL's in their Description fields have similar errors.

Any ideas?

Thanks!
-chuck


moderated Re: Log entries for message delivery #bug

 

On Thu, Jul 9, 2020 at 6:57 AM Bruce Bowman <bruce.bowman@...> wrote:
If I...as a moderator/owner...change someone else's message delivery setting, a corresponding log entry is generated. But if they change it themselves, it doesn't. Seems inconsistent.

I've changed that. When a member changes their message delivery options, it's now logged.

 
While we're at it, I'd like the entry to say something like "from full digest to individual emails" instead of just "changed XX person's delivery."

This has also been added.

Cheers,
Mark 


moderated Re: Moderator notifications enabled for all #update

 

Great, thanks!


On Jul 15, 2020, at 10:21 AM, Mark Fletcher <markf@corp.groups.io> wrote:


On Fri, Jul 10, 2020 at 11:45 AM J_Catlady <j.olivia.catlady@...> wrote:
On Mon, Jul 6, 2020 at 11:54 AM, Mark Fletcher wrote:
I've just changed it so that moderator notifications are also not emailed to the moderator who generated them
Mark, I just received (again) a totally startling push notification that the group has a new member, right after I approved the member. I know the "action" is technically by the member who joined, but in a restricted group, it is actually an action by a moderator approving the membership. So I think the notifications shouldn't go out about a new member to the moderator who approved the member.
 
I've just made this change.

Cheers,
Mark 

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Moderator notifications enabled for all #update

 

On Fri, Jul 10, 2020 at 11:45 AM J_Catlady <j.olivia.catlady@...> wrote:
On Mon, Jul 6, 2020 at 11:54 AM, Mark Fletcher wrote:
I've just changed it so that moderator notifications are also not emailed to the moderator who generated them
Mark, I just received (again) a totally startling push notification that the group has a new member, right after I approved the member. I know the "action" is technically by the member who joined, but in a restricted group, it is actually an action by a moderator approving the membership. So I think the notifications shouldn't go out about a new member to the moderator who approved the member.
 
I've just made this change.

Cheers,
Mark 


moderated Re: Site updates #changelog

Andy Wedge
 

On Wed, Jul 15, 2020 at 05:40 PM, Mark Fletcher wrote:
On Wed, Jul 15, 2020 at 7:42 AM Andy Wedge <andy_wedge@...> wrote:

When adding a folder, the moderator notification email states 'added directory'.
When deleting a folder, the moderator notification email states 'The following files have been deleted'
When deleting a folder, the #file-notice to the group states, 'The following files have been deleted'

These have been fixed.
Hi Mark,

There still seems to be a difference in the content and style of message issued for an folder upload and delete.  For a folder upload, it lists the individual files and the number of them is specified in the message subject:





For a folder delete though, the files within the folder are not listed and it suggests the folder being deleted is an individual file:




If the individual files can be listed on a folder upload, is there a reason why they cannot be listed on a folder delete?

Regards,
Andy


moderated Re: Site updates #changelog

 

Hello,

On Wed, Jul 15, 2020 at 7:42 AM Andy Wedge <andy_wedge@...> wrote:

When adding a folder, the moderator notification email states 'added directory'.
When deleting a folder, the moderator notification email states 'The following files have been deleted'
When deleting a folder, the #file-notice to the group states, 'The following files have been deleted'

These have been fixed.

Thanks,
Mark 


moderated Re: Notifications not generated for folder upload #bug #fixed

 

Hello,

On Tue, Jul 14, 2020 at 10:31 AM Andy Wedge <andy_wedge@...> wrote:

I just uploaded a folder containing a few files to my test subgroup. I checked the Notify Member box but no notification was generated.


This should be fixed now.

Thanks,
Mark 


moderated Re: Site updates #changelog

Andy Wedge
 

On Sat, Jul 11, 2020 at 05:36 AM, Mark Fletcher wrote:
CHANGE: In the Activity Log, change the word dir to folder when referring to Files Sections actions to be more consistent.
Hi Mark,

When adding a folder, the moderator notification email states 'added directory'.
When deleting a folder, the moderator notification email states 'The following files have been deleted'
When deleting a folder, the #file-notice to the group states, 'The following files have been deleted'

Waiting for a response to #25718 to view the #file-notice message when a folder is added.

Can we get some consistency here too please?

Thanks
Andy


moderated Re: Notifications not generated for folder upload #bug #fixed

Andy Wedge
 

On Tue, Jul 14, 2020 at 10:40 PM, Chris Jones wrote:
Had you previously pre - configured a #file-notice hashtag or were you waiting for groups.io to create it for you?
Yes, I manually created the #file-notice hashtag to start with and set it to be moderated.  There are no pending messages after uploading so nothing to approve and release to the archive (so consequently no email sent so nothing can end up in a spam folder).

It all works fine when deleting the folder, just not when uploading.

Andy


moderated Re: Notifications not generated for folder upload #bug #fixed

Chris Jones
 

On Tue, Jul 14, 2020 at 09:34 PM, Andy Wedge wrote:
No message was generated in the archive with a #file-notice hashtag so nothing could be sent to my member account even though I had the Notify Member checkbox ticked (#bug).
Had you previously pre - configured a #file-notice hashtag or were you waiting for groups.io to create it for you?

If the former, it would be worth checking that you haven't got an "anomalous setting", although I cannot see one that would stop the group posting, other than to have that hashtag on moderation. Perhaps check your spam box..?

Chris


moderated Re: Notifications not generated for folder upload #bug #fixed

Andy Wedge
 

On Tue, Jul 14, 2020 at 08:27 PM, Chris Jones wrote:

All email notifications worked as expected, both "personal" and Group.
I think my terminology could have been better to start with.

I have 3 accounts in my test group (Owner, Mod & Member). I uploaded a folder and files from my Owner account. A moderator notification email was received by my Moderator account listing the files that had been uploaded (all good). No moderator notification email was received at my Owner account because notifications to the person performing the action are now suppressed (all good).  No message was generated in the archive with a #file-notice hashtag so nothing could be sent to my member account even though I had the Notify Member checkbox ticked (#bug).

Regards,
Andy





moderated Re: Notifications not generated for folder upload #bug #fixed

Chris Jones
 

On Tue, Jul 14, 2020 at 06:31 PM, Andy Wedge wrote:
I just uploaded a folder containing a few files to my test subgroup. I checked the Notify Member box but no notification was generated.
I have just deleted a previous test folder and added a new "ditto", and separately added a file to the latter.

All email notifications worked as expected, both "personal" and Group.

Different test group, of course...

Chris

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