Date   

moderated Re: no zip file email received after exporting Photos #bug #fixed

paul fox
 

mark wrote:
> Hello,
>
> On Thu, Jul 9, 2020 at 2:37 PM paul fox <pgf@...> wrote:
>
> > I've now twice requested a Photos export for my group, and received no
> > notification or link to the file. Last time was this morning sometime.
> > If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .
> >
> > This should be fixed now.

Thanks. Indeed it is.

paul
=----------------------
paul fox, pgf@... (arlington, ma, where it's 80.2 degrees)


moderated Re: no zip file email received after exporting Photos #bug #fixed

 

Hello,

On Thu, Jul 9, 2020 at 2:37 PM paul fox <pgf@...> wrote:
I've now twice requested a Photos export for my group, and received no
notification or link to the file.  Last time was this morning sometime.
If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .

This should be fixed now.

Thanks,
Mark 


moderated no zip file email received after exporting Photos #bug #fixed

paul fox
 

I've now twice requested a Photos export for my group, and received no
notification or link to the file. Last time was this morning sometime.
If you're checking logs, the group is Wheeler_and_Wilson-Sewing-Machines .

Possibly/probably irrelevant: this is the first zip file I've
requested since you made the change described below.

Thanks,
paul

mark wrote:
> On Sun, Jul 5, 2020 at 07:44 AM, paul fox wrote:
>
> >
> > Is there a reason that the json files that accompany the exported
> > image folders in the exported zip file don't include the Owner name
> > that was associated with the folder on the site, along with the Title,
> > Description, and creation date?
> >
>
> I've added more information to both the album and photo json exports.
>
> Cheers,
> Mark
>


=----------------------
paul fox, pgf@... (arlington, ma, where it's 82.4 degrees)


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

David McBride
 

Yep - seems to be working now. 


On Thu, Jul 9, 2020 at 12:33 PM Duane <txpigeon@...> wrote:
On Thu, Jul 9, 2020 at 01:55 PM, David McBride wrote:
When will the fix get deployed?
Looks like it should be available now, "I think I've fixed the problem".  You'll probably need to recreate the ICS files.

Duane



--
David McBride
Release Manager
Linux Foundation Networking (LFN)
Email: dmcbride@...
IRC: dmcbride


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

Duane
 

On Thu, Jul 9, 2020 at 01:55 PM, David McBride wrote:
When will the fix get deployed?
Looks like it should be available now, "I think I've fixed the problem".  You'll probably need to recreate the ICS files.

Duane


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

David McBride
 

That's great to hear.  I was half expecting to hear that it was a user error on my part. When will the fix get deployed?

David

On Wed, Jul 8, 2020 at 9:28 PM Mark Fletcher <markf@corp.groups.io> wrote:
On Wed, Jul 8, 2020 at 9:25 PM David McBride <dmcbride@...> wrote:
I tried adding a groups.io calendar to google calendar by URL.  I retrieved the following URL from the TSC sub-group at lists.opnfv.org: [link removed by mod]

Unfortunately, the events are not appearing on my google calendar.  I tried removing and re-adding the calendar multiple times.  In some cases, I waited one or more days to see if there was some sort of time delay.  Also, note that I have followed this process for multiple calendars in the past, so this is not something new to me.  


After much testing and trial and error, I think I've fixed the problem. It was a combination of two issues. One is that we were not properly escaping some characters when generating the ICS file. The other issue is that it appears Google Calendar cannot handle colons in event descriptions. So, we now replace colons with spaces when we generate ICS files.

Thanks,
Mark



--
David McBride
Release Manager
Linux Foundation Networking (LFN)
Email: dmcbride@...
IRC: dmcbride


moderated Paperclip icon persists when no attachments are present #bug

Bruce Bowman
 

Mark -- When one deletes the last attachment from a message in the archive, it still displays the paperclip icon. It's disconcerting to click on such a message expecting a document or photo only to find that there's nothing there.

Regards,
Bruce


moderated Remove excess wording on calendar messages #suggestion

Andy Wedge
 

Hi Mark,

I know this has been mentioned in the past but I thought I'd raise it again to try and get some more traction. Can we remove the excess wording on the calendar messages please? Using the same example as my recent post about calendar messages

Upcoming Event: Observer Update - Sat, 07/11/2020 9:00am-10:30am #cal-reminder

The text 'Upcoming Event' and the #cal-reminder hashtag effectively serve the same purpose. Given the recent changes regarding notifications and the use of hashtags I wouldn't want to lose the hashtag on this message, but 'Upcoming Event' could be removed without losing any meaning. Sometimes, less is more.

Regards
Andy


moderated Log entries for message delivery #bug

Bruce Bowman
 

If I...as a moderator/owner...change someone else's message delivery setting, a corresponding log entry is generated. But if they change it themselves, it doesn't. Seems inconsistent.

While we're at it, I'd like the entry to say something like "from full digest to individual emails" instead of just "changed XX person's delivery."

Thanks,
Bruce 


moderated Re: Locked topic option on polls no longer works #bug

Andy Wedge
 

On Thu, Jul 9, 2020 at 05:25 AM, Steve wrote:
but today I created a new poll, I "locked" the poll per normal, but just had an (idiot) member REPLY to the new poll post rather than enter his vote.
I have just tested this in one of my subgroups and it works fine for me. I locked the topic and then responded to the poll via email from my 'member' account. A message was generated in the activity log saying:

Member <member details> attempted to send a message to locked topic <poll subject> via email

An email delivery report was also returned to my member account saying the message could not be delivered:

The response from the remote server was:

500 This topic has been locked by the moderators and can no longer be posted to.

On this basis I would say there's no bug and Groups.io is working as designed.


However, the response text from Groups.io is misleading in the case of polls as they can only be correctly responded to online and you can still vote online when the poll topic is locked. Perhaps email replies to polls should always be rejected with an appropriate message?

Regards,
Andy


moderated Re: Poll emails not showing up for members #bug

Andy Wedge
 

Hi Valancy,

On Thu, Jul 9, 2020 at 05:24 AM, Valancy Gilliam wrote:


I as owner and one of my moderators have sent polls since joining IO Groups late last year and only recently have we learned that some members are not receiving the notifications that a poll has been posted.
If you have a look at the Email Delivery History for those members who say they haven't received the poll message you will see the most recent successful, unsuccessful and bounced message. If there are any details in the unsuccessful or bounced panels that relate to your poll message there will be a description explaining why the message didn't get through (note: this is the explanation Groups.io received from the target system as to why the message could not be delivered). Use that information to help you decide your next course of action.

Others get the email, respond to the poll, but their response is not recorded.
Polls can only be responded to online so if your members are trying to respond by email, their response will not be recorded.

 I have searched the poll options and member email options to see if there's something checked that blocks the polls from going through or registering but I see nothing that I can identify.
Did you check the member's manual? There's a good description of how to use polls there https://groups.io/helpcenter/membersmanual/1/working-with-polls


 I would prefer not to have to force my membership to physically go to IO Groups website

That's unfortunate because that's the way polls work - see above.

Regards,
Andy


moderated Re: unable to add groups.io calendar to google calendar by URL #bug #fixed

 

On Wed, Jul 8, 2020 at 9:25 PM David McBride <dmcbride@...> wrote:
I tried adding a groups.io calendar to google calendar by URL.  I retrieved the following URL from the TSC sub-group at lists.opnfv.org: [link removed by mod]

Unfortunately, the events are not appearing on my google calendar.  I tried removing and re-adding the calendar multiple times.  In some cases, I waited one or more days to see if there was some sort of time delay.  Also, note that I have followed this process for multiple calendars in the past, so this is not something new to me.  


After much testing and trial and error, I think I've fixed the problem. It was a combination of two issues. One is that we were not properly escaping some characters when generating the ICS file. The other issue is that it appears Google Calendar cannot handle colons in event descriptions. So, we now replace colons with spaces when we generate ICS files.

Thanks,
Mark


moderated Locked topic option on polls no longer works #bug

 

"Forever" whenever I create a poll, I "lock" the poll under the topic option, to make sure that members do not REPLY to the poll post.  That has always worked.  I don't know when it stopped working, but today I created a new poll, I "locked" the poll per normal, but just had an (idiot) member REPLY to the new poll post rather than enter his vote.


moderated unable to add groups.io calendar to google calendar by URL #bug #fixed

David McBride
 

I tried adding a groups.io calendar to google calendar by URL.  I retrieved the following URL from the TSC sub-group at lists.opnfv.org: [link removed by mod]

Unfortunately, the events are not appearing on my google calendar.  I tried removing and re-adding the calendar multiple times.  In some cases, I waited one or more days to see if there was some sort of time delay.  Also, note that I have followed this process for multiple calendars in the past, so this is not something new to me.  

It's possible that this could be user error, but I've been over it multiple times and I can't see what I could've done wrong (isn't that always the case?).


moderated Poll emails not showing up for members #bug

Valancy Gilliam
 

I as owner and one of my moderators have sent polls since joining IO Groups late last year and only recently have we learned that some members are not receiving the notifications that a poll has been posted. Others get the email, respond to the poll, but their response is not recorded. I ran a test poll last week and out of 30 members, only 12 have responded, two indicated they received the email and responded but they are not showing in the poll results. As for the others, I'm not certain but I am assuming they did not receive, or their response is not in results, as well. As we are a not-for-profit organization and with the current COVID-19 self-isolation we have been wanting to use the polls to get a gauge of membership response to issues of concern that needs resolution sooner than our monthly meeting. I have searched the poll options and member email options to see if there's something checked that blocks the polls from going through or registering but I see nothing that I can identify. Is this a known bug? If so, is there a workaround? Most of our members are not techno advanced but the poll system on IO Groups is fairly simple to use. Much easier than Survey Monkey, which we had been using prior to joining IO Groups. I would prefer not to have to force my membership to physically go to IO Groups website, and our list there, find the actual topic missive and try that way. Most will not bother, as it is not convenient, and frankly, too much trouble. 

Any assistance or advise is gratefully appreciated.

Valancy Gilliam
Moderator, Mid-America Romance Authors (MARA title on IO)


moderated Re: Testing Notifications; Fault or Feature? #bug

 

Chris,

*Suggestion 1:* consider making _all_ Group Notifications
*un*moderated, ... hitherto File uploads have been “instantly”
notified. i.e. unmoderated.
On 2020-06-19 these were put under control of the group's Message Moderation setting, as not doing so was seen as a bug.
https://beta.groups.io/g/main/message/25466

I think it also served to avoid forcing group mods to find/create each relevant hashtag and mark it "Moderated". At least in moderated groups.

Where an individual member chooses to notify the membership of an
upload the existing configuration sends Moderators (a) a Moderat*or*
Notification, (b) a Moderat*ion* Notification (subject to Group
Moderation Setting – see above) and (c) the “published” message,
i.e. 2 or perhaps 3 related notifications.

In addition, (a) and (b) are visually almost identical,
Your (b) has the Subject text "Message Approval Needed ...", making it quite distinct from the other two, IMO. And the body content is completely different.

and their arrival in order (a)(b) is not certain. ... This is likely
to be a source of confusion.
Why? I guess because you think they're visually almost identical, but I'm not seeing that in either the Subject or the body text.

On the other hand, (a) and (c) have /similar/ subjects and bodies.

But (a) lacks the hashtag in its subject, and has your email address in the To: field, whereas (c) is hashtagged and has the group's posting address in the To: field. Their footers are also different, with (c) having the standard group message footer.

*Suggestion 2:* When a member chooses to Notify members then the
Moderat*ors’* Notification is superfluous and should not be sent.
It isn't though. At least not for a moderator who doesn't have the permission to moderate messages, or who has turned Pending Messages notification off.

*Suggestion 3:* (a) and (b) need to be /much/ more easily
distinguished,
See above.

*Suggestion 4:* either ... or change the Notification “subject” so
that it applies to “changes” rather than being specific to deletions
or uploads.
I vote for that one. At least when aggregated.

I assume that the “aggregation window” opens when the first deletion /
upload / edit is triggered.
Correct.

Does a second related “event” reset the timer so that the window
closes after x minutes of *in*activity or is a fixed period after the
first action?
There is a single reset of the timer. So after a max of 2 x 4 minutes.
https://beta.groups.io/g/main/message/25552

Shal


moderated Re: Testing Notifications; Fault or Feature? #bug

Chris Jones
 

On Tue, Jul 7, 2020 at 03:49 PM, I wrote:
I'll go away and prepare the second batch, some of which are more complex
In the event things were not as complex as I anticipated...


What follows is based on the assumption that Moderators have Files & Photos Notifications on.

Group Notifications of uploads are moderated (or not) according to the group Moderation Setting, not those of the individual members.

Suggestion 1: consider making all Group Notifications unmoderated, with Group Owners / Moderators deciding their preferences and setting the relevant hashtags accordingly. (It is perhaps worth bearing in mind that hitherto File uploads have been “instantly” notified. i.e. unmoderated. This suggestion would IMHO most closely match what existed.)

-----------------------------------------------------------------------------------------------------------------------------------------

Where an individual member chooses to notify the membership of an upload the existing configuration sends Moderators (a) a Moderator Notification, (b) a Moderation Notification (subject to Group Moderation Setting – see above) and (c) the “published” message, i.e. 2 or perhaps 3 related notifications.  

In addition, (a) and (b) are visually almost identical, and their arrival in order (a)(b) is not certain. (Trust me; I know!) This is likely to be a source of confusion.

Suggestion 2: When a member chooses to Notify members then the Moderators’ Notification is superfluous and should not be sent.

 Suggestion 3: (a) and (b) need to be much more easily distinguished, preferably without actually having to open the email, given that one is “FYI” and the other is “Action Required”.  This suggestion applies irrespective of Suggestion (1) because both (a) and (b) will continue to exist, albeit not at the same time.

------------------------------------------------------------------------------------------------------------------------------------------

 
If a member carries out a deletion, or number of deletions immediately followed by an upload or uploads within the “time window” then the Moderator Notification will be titled such as to refer to deletions but will include any uploads. As far as I can tell notifications about Files and Photos are not put together; the two categories do remain separate.

Suggestion 4: either a change in programming to ensure that deletions and uploads cannot appear in the same Notification, or change the Notification “subject” so that it applies to “changes” rather than being specific to deletions or uploads.

-----------------------------------------------------------------------------------------------------------------------------------------

Clarification Request: I assume that the “aggregation window” opens when the first deletion / upload / edit is triggered. Does a second related “event” reset the timer so that the window closes after x minutes of inactivity or is a fixed period after the first action?

Mark; your consideration of the above would be much appreciated. I think I have now covered all the "matters arising" but time will tell. :)

Chris


moderated Separate delete permission for database tables #suggestion

Andy Wedge
 

Hi Mark,

granting a member 'edit' permission on a database table also allows them to delete a row. Can we separate the edit into Update and Delete permissions to allow finer control over who does what.

Use of database tables has taken off recently in my subgroups but we have a need to limit the size of the tables. As there's currently no way to set a maximum size of table (see my message #25278) and we only want 6 entries per table, the creator pre-defines 6 rows for people to fill in. The Add Row permission is not granted so members cannot increase the size of the table but we frequently get members deleting rows instead of just removing their details from a pre-defined row, which means the table owner ends up having to add an empty row again.

Thanks
Andy


moderated Make date formats in calendar messages match local preferences #suggestion

Andy Wedge
 

Hi Mark,

Can we get the date format in calendar messages matching the local preferences please?  Here's the subject of a cal-reminder message that appeared for one of my subgroups today:

Upcoming Event: Observer Update - Sat, 07/11/2020 9:00am-10:30am #cal-reminder

Here in the UK (and many other places) this is naturally read as 7th November 2020 when the actual event is on 11th July 2020 (11/07/2020).

Thanks,
Andy


moderated Re: Moderator notifications enabled for all #update

 

Mark,

I've been trying to grasp all the new notification variations and hope this summary is not too far off. Does this begin to describe the events and subsequent notifications?

One thing that stood out at me is that the notices sent to Moderators don't carry a hashtag.

This means that group activities (e.g. File, Photo, Wiki changes) create two different types of notices: a Group Notice and a Moderator Notice. The Group Notice is optional (as you've noted), has the corresponding hashtag, posts to the group's messages, and the web/app is opt-in. The Moderator Notice is not controlled by the person who took the action, does not carry a hashtag, is not stored on site, and is Opt-out for both email and web/app.

Member Notices (generated manually via the Members list, or automatically via the Member Notices tab of the group Settings page) are like Moderator Notices in that they do not carry a hashtag, and are not stored on site, but they cannot be opted-out by the member.

You also need a row for "Message posted in a Topic with a hashtag" because they act like Group Notices too: the member can opt-in for a web/app notification of such message postings. Yup, any old hashtag, not just the system-defined ones.

I haven't done a cross-check with the Notifications page in GMF's Wiki, but that may turn up something if you haven't done that already.

Shal