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Bob Bellizzi
Peter,
One thing we have in common is Mark Fletcher who gives us unbelievable support. That's a "luxury" that was nonexistent on Yahoo. Please note that our group is a patient advocacy outreach of a nonprofit and we are accountable for every penny that we utilize because it all originates with the generosity of caring donors. We forgo luxuries and cconcentrate on what's necessary to provide information and support to the many people with a rare vision disease. In case you haven't noticed, the basic Database has the ability to present location/direction Google maps via a provided link on each address. -- Bob Bellizzi
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moderated
Re: Moderator notifications enabled for all
#update
Thanks a lot, Mark! I´ve been waiting for this and I am glad it´s enabled. Cheers and have a good vacation time! Victoria
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moderated
Testing Notifications; Fault or Feature?
#bug
Chris Jones
Mark; I know you are on leave at the moment but I hope you will spot this and answer it on your return.
When I switched on this morning there was a (File upload) Notification awaiting moderation, which I found slightly surprising. The member had uploaded 3 files within the "window" so the single Notification contained the 3 separate files. A visit to the group's Activity log provided the following: Integration sent message "File Notifications #file-notice" requiring approval because it's a moderated integration message via email. I haven't fully tested everything yet but the implication is that a "single upload notification" would pass through without moderation being required. The actual uploads took place in real time without moderation. (Expected!) I carried out some tests using a test group to which I have access but I finished up more confused than when I started. For the avoidance of doubt I have 2 memberships of that test group (i.e. I have two Groups.io Accounts); one as a moderator and the second set to "member" for these tests, and I was careful to ensure that I was only logged in to one or other account at a time; never both together. Uploads were only done using the "member" account I was unable to replicate what I had observed earlier. In all cases the member notification went through without the need for moderation. Some clarification about the "protocol" would be greatly appreciated. There were additional anomalies... Individual File Notifications were titled: File /<file name>.docx uploaded. (Plus Hashtag) A collective notification was titled File Notification. (Plus Hashtag). IMO the incorporation of the File Name into a single notification is wrong; all (file) notifications should be titled File Notification (Plus Hashtag) Another source of puzzlement was as follows: the "Uploaded By" column in Files had my member Display Name shown (expected). However, the Notifications showed the uploads as having been carried out by my moderator Display Name (NOT expected). (Notifications here means both the emailed and web UI versions) As stated above at the time I carried out the uploads I was only logged in with my "member" account. FWIW I have seen that behaviour on a previous occasion but didn't think to worry about it. Something is telling me that this last oddity may well be involved with the first one above, but some clarification would again be greatly welcome. As an aside, having found (the hard way) that it is very easy to forget to tick a "notify" checkbox when doing multiple uploads, my current view is that the File & Photo checkboxes should be checked by default. Better still (to satisfy both schools of thought) the default state should be moderator settable in Settings. Chris
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moderated
Moderator notifications enabled for all
#update
Hi All, The new moderator notifications, for chat, photos, files, database, and wiki activity, have been enabled for all moderators. This also includes new settings in the Cheers, Mark
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moderated
Re: Notify Members checkboxes
#update
Chris, I only found out about this uploading because I was looking in the Activity Log for something else entirely. This problem is addressed by the additional Moderator Notices currently under test. I thought they were due to go live to all moderators yesterday, but I'm not sure if that happened. While I can understand the point about members being informed about edits, relocations and so on ... Ok, good. I cannot see any reason why I should have to "defend" myself for wanting to maintain some sense of order in our Photos section or anywhere else, I don't think you should either, in the sense that I don't think a reasonable member would challenge you on it (unless you did something unreasonable). But I also am not comfortable with a moderator's desire to be able to change member's content under cover of darkness. I am still firmly of the view that moderators not only have the right but a duty to try to maintain order in a group's limited storage without having to explain their actions in detail on each and every occasion. I don't disagree with any of that, and I don't think knowing that the particular member involved will be informed of your efforts should in any way deter you. It certainly does not deter me on those occasions where I find that a member's message that has already been posted needs to be redacted or otherwise modified. Shal
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moderated
Re: Notify Members checkboxes
#update
On Tue, Jun 30, 2020 at 04:22 AM, Chris Jones wrote:
am still firmly of the view that moderators not only have the right but a duty to try to maintain order in a group's limited storage without having to explain their actions in detail on each and every occasion.Agree 100%. -- J Messages are the sole opinion of the author, especially the fishy ones.
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moderated
Re: Notify Members checkboxes
#update
Chris Jones
On Tue, Jun 23, 2020 at 03:03 AM, Shal Farley wrote:
For edit I'd say the member deserves to know (and you likely deserve to fend off such questions). Maybe move too (if not notified the member might look and not find his/her content, and believe that it was deleted). I'm more willing to concede on delete: as J points out that's already a fact with messages.I know that quite a lot of water has flowed under the bridge in the 7 days since the above was written, but... This morning a member of the group I moderate uploaded some photos into an album he had created especially for the purpose. He did not look to see if there was already a suitably titled album into which he could upload more photos. He did not compose an album title that properly reflected the contents other than in a sense that was so broad as to be meaningless. . He did not choose to notify the membership of anything, either by using the checkbox or by posting a separate message about his uploads. He is not unique in taking a rather haphazard approach to making sure that uploads "make sense". I only found out about this uploading because I was looking in the Activity Log for something else entirely. While I can understand the point about members being informed about edits, relocations and so on I cannot see any reason why I should have to "defend" myself for wanting to maintain some sense of order in our Photos section or anywhere else, especially when we have had a group wiki page about this sort of random uploading in existence for months. I am still firmly of the view that moderators not only have the right but a duty to try to maintain order in a group's limited storage without having to explain their actions in detail on each and every occasion. It's also the sort of problem where the longer it's left the harder it is to do. Chris
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Peter Rawbone
Hello Bob et al,
We’re a basic group and obviously don’t have the luxury a the map element (we would love it, incidentally!) and I understand your concern. However, I’m sure that Mark with all his expertise will be able to resolve the issue mKing us all happy bunnies. Stay safe -- Peter
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moderated
Re: Photo search and clean up of the photos pages
[Mod note: Added #suggestion hashtag]If you did, it's not showing up on the web site. #bug JohnF
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moderated
Feature survey
#tosender
Hi All, I'm on vacation this week, but I had a question for you that will help set me priorities for the rest of the year. Here it is: What's the most important feature that you need for your group that we don't currently have? No guarantees about whether I'll be able to address it, and I'll be prioritizing features that would most appropriately belong in the paid plans. Replies to this message are set to go only to me. Thanks, Mark
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Bob Bellizzi
Peter, et al,
The List view of the database works fin on lap tops, etc BUT, for paid groups, the Map view does not work correctly; it scrolls the map and titles completely off the screen -- Bob Bellizzi
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moderated
Re: Photo search and clean up of the photos pages
Terry Slattery <tcs@...>
This is an old thread, but is on-topic for my query...
I just tried searching Photos and Messages for posts by an individual using their Member name. The name is not one of the fields that is used for the search. Searching Messages has a Tools button that includes "Exclude Signatures", which is not checked. Is it reasonable to ask for a Tools item to include the poster's name in the search fields? [Mod note: Added #suggestion hashtag]
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moderated
Re: Testing notifications
#misc
On Mon, Jun 29, 2020 at 06:02 AM, Lena wrote:
OK - I see which ones you're referring to now. I thought you were talking about the new notifications for database and wiki changes etc.From what I can see, the subject tag was always sent on email notifications soEmail notifications of pending messages and members hadn't subject tag but had group name in From. Now group name is in both From and Subject. I ask to remove subject tag in email notifications of pending messages and members. I think having the tag in the email subject is good and with that, we don't really need the email address of the group at the end of the subject as that is normally in the From field. I have an email rule in Outlook that looks for the string "groups.io Notification" in the message headers and that seems to work OK in allowing me to divert these types of message from any group to another folder. Regards, Andy
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Peter Rawbone
Mark & Andy,
Andy's problem doesn't occur in a database (>200 entries) in either my Safari or Firefox devices as shown below:- -- Peter
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moderated
Re: Testing notifications
#misc
On Sun, Jun 28, 2020 at 04:00 PM, Andy Wedge wrote:
From what I can see, the subject tag was always sent on email notifications soEmail notifications of pending messages and members hadn't subject tag but had group name in From. Now group name is in both From and Subject. I ask to remove subject tag in email notifications of pending messages and members.
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moderated
Re: Testing notifications
#misc
Mark,
And this has broken at least one moderator's email filters, sending actionable mod notifications off into the "later" folder with group messages:All notification titles now are prefixed by the group's subject tag.... https://groups.io/g/GroupManagersForum/message/32492 Shal
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moderated
Re: Create +mute, +follow, and +unfollow group addresses, use in message footers.
#suggestion
J,
Would that run a ... risk that people who get hold of an email ... butNo. To do anything of the sort they'd have to forge the original recipient's From address. If they can do that then they can use any of the email addresses, including +unsubscribe. This vulnerability is closed off by the fact that all such "email commands" (I call them) send a confirmation request with reply required. Shal
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moderated
Re: Create +mute, +follow, and +unfollow group addresses, use in message footers.
#suggestion
On Sun, Jun 28, 2020 at 09:41 AM, J_Catlady wrote:
but are the actual original recipienttypo, should read: "but are not the actual original recipient" -- J Messages are the sole opinion of the author, especially the fishy ones.
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moderated
Re: Create +mute, +follow, and +unfollow group addresses, use in message footers.
#suggestion
Would that run a (previously mentioned) risk that people who get hold of an email (e.g., through forwarding) but are the actual original recipient (or even group members, possibly) could act on that recipient's account?
-- J Messages are the sole opinion of the author, especially the fishy ones.
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moderated
Create +mute, +follow, and +unfollow group addresses, use in message footers.
#suggestion
Mark,
One of the complaints about the notification overhaul is that many members are email-only, and have no way to mute undesired notifications. The links in message footers are not a solution because they are web links, and one must log in to complete the action. Granted that logging in is very easy with Groups.io, many members refuse or are extremely reluctant to do so, seeing it as an unnecessary imposition on their enjoyment of group messages. Converting the message footer links to mailto: links, using new group addresses +mute, +follow, and +unfollow seems like a workable solution to these concerns. The topic number or hashtag in question can be put in the Subject text of the created message. Shal
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