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moderated Re: Messages contain CC:group even with ReplyTo=sender and "Remove other options" #bug

Andy Wedge
 

On Tue, Mar 31, 2020 at 05:10 PM, Mark Fletcher wrote:
Now, to what I think you're asking: is there a way to disable Reply All in email clients. I think the answer is yes, if I re-write the To line in messages so that, instead of being the group email address, the To line is the recipient of the email message. Then the group email address would not appear anywhere in the message headers and Reply All would not send the message to the group. But, I think this would make it very difficult for someone to determine if a message they received was sent to them via the group or just by someone replying to a message the person originally sent to the group. I think this would be confusing. Thoughts?
Being able to determine that a message came from the group rather than direct from another person can give a level of confidence in the authenticity of the message and I would not want to lose that.

Andy


moderated Re: Messages contain CC:group even with ReplyTo=sender and "Remove other options" #bug

Jim Avera
 

Hi Mark,

I hate to bug you but is a fix for this coming soon?

We've had to stop allowing direct (un-moderated) by anyone because many mail readers present "reply to list" as the default action, and the resulting junk messages have caused a few members to un-subscribe in disgust. 

At this point it's known that it is not a Cc: header but one of the others (probably List-Post: or List-Id:) which is causing the problem.

-Jim


moderated Site updates #changelog

 

Changes to the site this week:

  • BUGFIX: We were linking to incorrect messages in the activity log when someone was removed for marking a non-message as spam.
  • CHANGE: Updates to the Members Manual.
  • CHANGE: Unbolded all labels on the website and unbolded all panel titles.
  • CHANGE: Various wording tweaks on the website to make things more consistent.
  • BUGFIX: Fix Zoom meeting integration behavior when the Oauth token expires.
  • BUGFIX: Generate a longer password when setting up a Zoom meeting.
  • BUGFIX: Fix redirect when asked to log in to a group that has a subdomain.

Take care everyone.

Mark


moderated Re: Reinstate previous version of groups home page on mobile devices #suggestion

Andy Wedge
 

On Thu, May 14, 2020 at 05:00 PM, Mark Fletcher wrote:
Sorry about that. That was unintentional. The old mobile Groups page is back up. 
Perfect!  Thanks for the quick response.

Regards,
Andy


moderated Re: Reinstate previous version of groups home page on mobile devices #suggestion

 

Hi All,

Sorry about that. That was unintentional. The old mobile Groups page is back up. 

I'm working on a new design for that page, but it's not done yet and was not supposed to be rolled out yet.

Thanks,
Mark


moderated Re: Reinstate previous version of groups home page on mobile devices #suggestion

Andy Wedge
 

Hi Duane

On Thu, May 14, 2020 at 03:47 PM, Duane wrote:
Have you tried landscape mode?  It looks to me like those items only disappear when the screen is less than 750 pixels wide.
Landscape mode has no effect and I checked my default browser and another before posting about this.  It was perfectly fine in portrait mode on my Galaxy S7 Edge until recently.

Andy


moderated Re: Reinstate previous version of groups home page on mobile devices #suggestion

Duane
 

On Thu, May 14, 2020 at 09:32 AM, Andy Wedge wrote:
but the useful information about members and pending actions is still missing
Have you tried landscape mode?  It looks to me like those items only disappear when the screen is less than 750 pixels wide.  Seems like it would be way too scrunched to read below that, but I guess it would depend on the device.

Duane


moderated Reinstate previous version of groups home page on mobile devices #suggestion

Andy Wedge
 

Hi,

until a couple of days ago the mobile version of the groups homepage (https://groups.io/groups) was very useful and displayed details about the number of members and pending messages and subscription requests. Then it just displayed very small mobile site icons and group names that were almost so small you couldn't see them clearly. Now the icons and text are a bit larger and readable but the useful information about members and pending actions is still missing. Can we please reinstate the earlier version? As it stands I think it's user unfriendly as it requires many more user actions to locate and act upon pending moderator actions.

Thanks,
Andy


moderated Include filename in subject line of upload mails #suggestion

Glenn Glazer
 

My members ask:

The current upload email subject line says:
New file uploaded to main@somegroup.groups.io
and in the body it says:
* /foo/bar/baz.pdf
Would it be possible to have an option to have the subject line say either of:
New file (/foo/bar/baz.pdf) uploaded...
/foo/bar/baz.pdf uploaded...
The idea being that members could then visually filter upload mails based on the files of interest, e.g., rosters or minutes or bylaws and so on.

Thanks,

Glenn

--
PG&E Delenda Est

Virus-free. www.avast.com


moderated Re: NC Status Clarification #bug

 

On Mon, May 11, 2020 at 7:33 PM Shal Farley <shals2nd@...> wrote:

Ok, I guess something different happened.

I'll admit I didn't click through to prove that I could. I just took the site's word for it. There does seem to be some confusion here. When first claiming one could create groups I hadn't noticed the big headline:

That screen is a bit 'dumb'. It only displays something different if the account is not confirmed. It conflates a normal account with a bouncing account, which is why you saw 'Your Account Is Confirmed' when in fact your account was (and is) bouncing. I will need to change that text.

Thanks,
Mark 


moderated Highlight calendar events with reminders #suggestion

Andy Wedge
 

Hi Mark,

there is no current way (that I know) of identifying which calendar events have reminders defined. With just a small number of events defined it can be a fairly easy task to check each one individually but it's a time consuming task when there are lots of events. It would be helpful to have a symbol of some kind that shows if an event has a reminder defined.

Thanks,
Andy


moderated Re: Zoom integration pop-up panel opens and closes repeatedly #bug #fixed

Dave Sergeant
 

On 12 May 2020 at 14:53, Andy Wedge wrote:

Yes, the pop-up panel is stable now. Thanks.  It still only works with a
Personal Meeting Id (PMI) at present as the One Time Meeting option
generates no Zoom meeting link.
For what is worth, we decided not to use the Zoom integration for our
calendar alerts. Firstly it doesn't as Mark confirm work with repeated
events even if you want to edit a single event of the series. More
significantly the organiser (host) of the Zoom event must be the one
who sets it up as it interfaces directly to Zoom. We have set calendar
edits to be only permitted by moderators and our Zoom organiser is not
a moderator (OK, we could change permissions..).

Far easier is just to type the Zoom meeting ID and password which our
host supplies directly in the alert information box. We could also
probably also include the direct link.

Hopefully we will only have to do this for another couple of our events
if the UK Government allows us to meet again at our normal venue.

Dave

http://davesergeant.com


moderated Re: Zoom integration pop-up panel opens and closes repeatedly #bug #fixed

 

On Tue, May 12, 2020 at 2:53 PM Andy Wedge <andy_wedge@...> wrote:
On Tue, May 12, 2020 at 09:12 PM, Mark Fletcher wrote:
I was just working on that. Should be fixed now.
 
Yes, the pop-up panel is stable now. Thanks.  It still only works with a Personal Meeting Id (PMI) at present as the One Time Meeting option generates no Zoom meeting link.

I'm unable to reproduce this; I can set up a meeting with either PMI or as One Time. Can you try again and then reply to me off-list with the exact time you tried it? I'll see if I can spot anything in the logs.

Thanks,
Mark 


moderated Re: Zoom integration pop-up panel opens and closes repeatedly #bug #fixed

Andy Wedge
 

On Tue, May 12, 2020 at 09:12 PM, Mark Fletcher wrote:
I was just working on that. Should be fixed now.
 
Yes, the pop-up panel is stable now. Thanks.  It still only works with a Personal Meeting Id (PMI) at present as the One Time Meeting option generates no Zoom meeting link.

Thanks
Andy


moderated Re: Zoom integration pop-up panel opens and closes repeatedly #bug #fixed

 

On Tue, May 12, 2020 at 1:04 PM Andy Wedge <andy_wedge@...> wrote:

when I click the 'Make this a Zoom meeting' button the pop-up panel where you enter the Zoom meeting details opens and immediately closes repeatedly preventing entry of details.  I've tested this on Firefox and Chrome and it's the same each time.

I was just working on that. Should be fixed now.

Thanks,
Mark 


moderated Zoom integration pop-up panel opens and closes repeatedly #bug #fixed

Andy Wedge
 

Hi Mark,

when I click the 'Make this a Zoom meeting' button the pop-up panel where you enter the Zoom meeting details opens and immediately closes repeatedly preventing entry of details.  I've tested this on Firefox and Chrome and it's the same each time.

Regards,
Andy


moderated Re: "Subscriber was removed for marking a message as spam" notification #suggestion

John Pearce
 

Thank You Bruce.  It seems that a number of our users over time have been removed for marking as spam.  When I contact them with my gmail address they didn't do it.  And when I ask them to carefully examine their inbox and spam folders for an email that has a link to reinstate themselves they almost always never find one.  I have no idea if this is because their provider, since they just marked GIO as spam just tosses it and never delivers it even to the spam folder, or if they are not technical (many of our users are not) and just don't know what to look for.

John P


moderated Re: "Subscriber was removed for marking a message as spam" notification #suggestion

Bruce Bowman
 

On Tue, May 12, 2020 at 10:51 AM, Michael wrote:
In my experience, nobody has ever decided to leave the group by marking a message as spam, rather, it is always their email *client* deciding something is spam and causing them to be dropped. 
My own experience is about 50:50.

The "dropping them like a hot potato" because of an automated spam message situation causes headaches for admins and users alike.
It was not my intent to restart the FBL debate. I'm just seeking a more proactive way to help someone when they invariably <vernacular on> freak out <vernacular off> about it.

Regards,
Bruce


moderated Re: "Subscriber was removed for marking a message as spam" notification #suggestion

Michael
 

In my experience, nobody has ever decided to leave the group by marking a message as spam, rather, it is always their email *client* deciding something is spam and causing them to be dropped. 

Then they come to me wanting to know why they aren't getting messages, or I mention to them, if I don't miss the notice, and they are confused, because they got no notice, (perhaps it went into the spam folder too).

The "dropping them like a hot potato" because of an automated spam message situation causes headaches for admins and users alike.


moderated Re: "Subscriber was removed for marking a message as spam" notification #suggestion

Andy Wedge
 

On Tue, May 12, 2020 at 01:02 AM, Bruce Bowman wrote:
More generally, we need some way that a group Owner can resend that link to the [ex-]member.
My understanding is that the link to resubscribe is personalised to the member that was removed. In that sense, receiving a copy of it would suggest getting an element of control over an account that may not be appropriate. Having the ability to resend the link could be useful though and perhaps sending it as a personal or private message rather than a system message from Groups.io would reduce the chance of it being treated as spam at the receiver's end.

Andy

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