Date   

moderated Email delivery issues #update

 

Hi All,

Recently some email service providers have been throttling emails from us. I'm happy to report that two of them, Comcast and Cox, have today raised their limits and email is flowing at a more normal rate (Cox will probably take a few hours to catch up).

That leaves Orange.fr/Wanadoo.fr, GoDaddy, and Earthlink/Mindspring/Netcom. I haven't been able to contact anyone at those services. I'm investigating some technical changes to how we send email which might help with Orange.fr. 

Thanks,
Mark


moderated Re: Code at Admin>Promote does not work reliably #suggestion

 

I've noticed this as well


moderated Code at Admin>Promote does not work reliably #suggestion

Bruce Bowman
 

The code snippet for the group Subscribe button found at Admin>Promote (intended to embed in an off-site web page) often fails to work.

If someone is already logged into groups.io, entering their email address and clicking on "Subscribe" takes them to their groups home page at https://groups.io/groups with no explanation as to why they landed there.

If the provided email address already has an account, they do land on the Join page, but their subsequent signup fails to work. They are forced to log in and re-find the group home page on their own.

Only when the email address does not already have a groups.io account does the signup link work as expected.

I do understand the reason for all this. Anyone can enter anyone else's email address in that box and click Subscribe, perhaps multiple times, signing up people that might not really want to join the group. It just seems that it ought to fail more gracefully...perhaps by taking the person to the group home page with a banner notice. I am receptive to other ideas.

Thanks for your consideration,
Bruce


moderated Allow formatting options on rejected message pop-up panel #suggestion

Andy Wedge
 

Hi Mark,

there are no message formatting options on the pop-up panel where you can type details of why a message is being rejected. It is possible to select a previously defined member notice but any formatting defined when that message was created is lost when it is copied into the rejected message panel.

Can we have the same formatting options on the rejected message panel that we have when typing a normal message?

Thanks,
Andy


moderated Download/export a list of members that includes all subgroups that they belong to #suggestion

Beth Weld
 

Currently, in the Main Group in Admin/Subgroups, a list is displayed of all members and the subgroups that they belong to.  This is a very powerful tool, and it would be great to be able to download/export that information to better manage members. We have over 25 subgroups and 500+ members, and we are trying to track that information manually which is not really possible.
Thanks
Beth


moderated Re: Display member time zone #suggestion #done

John Wirtz SF
 

Andy, 

 

That’s absolutely correct.  But it doesn’t include past members so a filter have been applied to exclude them.

The csv has a membership status field that indicated “bouncing, “pending” etc.  I’m sure “past“ could be added.

 

I’m generally pleased wit the way the group works but subscriber management is cumbersome.   It would be really beneficial to be able to sort, filter, etc a group the main member list.

Am I the only one interested in such facilities?

 

John
SFSS Group

 

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Andy Wedge
Sent: 18 April 2020 23:02
To: main@beta.groups.io
Subject: Re: [beta] Display member time zone #suggestion #done

 

On Sat, Apr 18, 2020 at 07:31 PM, Bob Bellizzi wrote:

You can easily download the past members by using the large Download button above the list.
This will display the list on your screen,

The download button always gives a list of current members regardless of the list you are looking at.

Andy


moderated Make link at top of digest email more user friendly #suggestion

Andy Wedge
 

Hi Mark,

the text of the top of the Full Digest states:

View all your groups.io groups, and edit your subscriptions, here.

This actually takes you to the last home page visited which could be the Feed or Calendar etc. I think it would be more helpful if it actually took you to the groups page as the text suggests it does.

Thanks,
Andy



moderated Re: Site updates #changelog

Andy Wedge
 

On Sat, Apr 18, 2020 at 10:17 PM, ro-esp wrote:

Should the *Unsubscribe* label for the "unsubscribe" email address on each
group Home Page be changed to "Leave this Group" for equal clarity and
consistency?
I don't think so. Seems to me that the term "unsubscribe" has been customary for millions of people for decades.
The term 'unsubscribe' is used at the bottom of digest emails and I agree with ro-esp that the term has been in use for a long time so is widely understood. I'm not sure changing the button text adds value in this case.

Andy


moderated Re: Display member time zone #suggestion #done

Andy Wedge
 

On Sat, Apr 18, 2020 at 07:31 PM, Bob Bellizzi wrote:
You can easily download the past members by using the large Download button above the list.
This will display the list on your screen,
The download button always gives a list of current members regardless of the list you are looking at.

Andy


moderated Re: Site updates #changelog

ro-esp
 

On Sat, Apr 18, 2020 at 11:26 AM, Chris Jones wrote:


On Sat, Apr 18, 2020 at 05:20 AM, Mark Fletcher wrote:


CHANGE: Changed 'Unsubscribe' button in the Subscription page to 'Leave
Group' to be more clear.
I don't see the improvement. "Leave" has several different meanings. If you prefer calling subscribers members, how about "end membership"?

Should the *Unsubscribe* label for the "unsubscribe" email address on each
group Home Page be changed to "Leave this Group" for equal clarity and
consistency?
I don't think so. Seems to me that the term "unsubscribe" has been customary for millions of people for decades.

groetjes, Ronaldo


Chris


moderated Re: Display member time zone #suggestion #done

John Wirtz SF
 

I don’t want to be obtuse here, I did exactly as you suggested.

What I got was a csv file for all the current members excluding past members!

 

That’s why I asked the question!

 

John
SFSS Groups

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Bob Bellizzi
Sent: 18 April 2020 19:32
To: main@beta.groups.io
Subject: Re: [beta] Display member time zone #suggestion #done

 

On Sat, Apr 18, 2020 at 08:15 AM, John Wirtz SF wrote:

I also noticed that it isn’t possible to download the past members list.  That could be useful.

 

You can easily download the past members by using the large Download button above the list.
This will display the list on your screen, Select all, copy and past it into a text file 
Save the file as a .csv and you are all set to manipulate it with something like Excel.
Nothing very tricky there
 
--

Bob Bellizzi


moderated Re: Display member time zone #suggestion #done

Bob Bellizzi
 

On Sat, Apr 18, 2020 at 08:15 AM, John Wirtz SF wrote:

I also noticed that it isn’t possible to download the past members list.  That could be useful.

 

You can easily download the past members by using the large Download button above the list.
This will display the list on your screen, Select all, copy and past it into a text file 
Save the file as a .csv and you are all set to manipulate it with something like Excel.
Nothing very tricky there
 
--

Bob Bellizzi


moderated Re: Display member time zone #suggestion #done

Duane
 

On Sat, Apr 18, 2020 at 10:33 AM, John Pearce wrote:
It could be that only the joined date is displayed and the UTC is NOT the joined time, but rather their time zone setting.
That's correct.  To see the time they joined, hover over the date.  (If it happens to be today, it will just show the time.)

Duane


moderated Re: Display member time zone #suggestion #done

John Pearce <jponsalt@...>
 

Not having looked at that field previously I may have been confused here.  It could be that only the joined date is displayed and the UTC is NOT the joined time, but rather their time zone setting.  Sorry if this is the case.

John P


moderated Re: Display member time zone #suggestion #done

Chris Jones
 

On Sat, Apr 18, 2020 at 04:28 PM, John Pearce wrote:
I still don't see it.  Just the joined date and time.
Contrary to what was hinted at in some earlier posts the Time Zone is shown on an individual member's record page, not the Members List.

Chris


moderated Re: Display member time zone #suggestion #done

John Pearce <jponsalt@...>
 

I still don't see it.  Just the joined date and time.  Here is a cut and paste of that line from one of our member.  I am a co owner by the way.

xxx@...
Joined Feb 20 (UTC-04:00)


moderated Re: Display member time zone #suggestion #done

John Wirtz SF
 

I noticed a post where the moderator was asking for a sort on the date format.  So that;s another instance of the need to be able to sort on the subscriber fields

I also noticed that it isn’t possible to download the past members list.  That could be useful.

 

John
SFSS Group

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Duane
Sent: 18 April 2020 12:47
To: main@beta.groups.io
Subject: Re: [beta] Display member time zone #suggestion #done

 

On Sat, Apr 18, 2020 at 01:16 AM, Michael Pavan wrote:

Especially if you want to send a message only to those who might want to correct from the (until recently) default Pacific Time Zone (currently UTC-7).

Since this should really be a one-time thing, I'd use the Export to get the information and notify those that need it.  If it's a 'local' group, the correct setting could be made in the Default Sub Settings for future members.

Duane


moderated Re: Display member time zone #suggestion #done

Duane
 

On Sat, Apr 18, 2020 at 01:16 AM, Michael Pavan wrote:
Especially if you want to send a message only to those who might want to correct from the (until recently) default Pacific Time Zone (currently UTC-7).
Since this should really be a one-time thing, I'd use the Export to get the information and notify those that need it.  If it's a 'local' group, the correct setting could be made in the Default Sub Settings for future members.

Duane


moderated Re: Site updates #changelog

Chris Jones
 

On Sat, Apr 18, 2020 at 05:20 AM, Mark Fletcher wrote:
CHANGE: Changed 'Unsubscribe' button in the Subscription page to 'Leave Group' to be more clear.
Should the Unsubscribe label for the "unsubscribe" email address on each group Home Page be changed to "Leave this Group" for equal clarity and consistency?

Chris


moderated Re: Display member time zone #suggestion #done

Jeremy H
 

It would also be desirable if it could be included in the Directory, both in the Overview and individual views.

Something else that I noticed in looking at this, is that on the member list display, according to the column heading, what is displayed is date 'Applied' rather than 'Joined'

Jeremy

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