Date   

moderated Re: Testing new feature request/tracking system

 

On Wed, Dec 11, 2019 at 7:43 PM Shal Farley <shals2nd@...> wrote:

Clicking the LOG IN button when you don't qualify rather rudely dumps
one back at the Groups.io home page without explanation. Very disorienting.


Hmmm. It should have put up a banner saying "Only owners/moderators of premium groups can participate at this time." I'll have to check the code.

Thanks,
Mark


moderated Re: We are caught up

 

On Thu, Dec 12, 2019 at 12:19 AM J_Catlady <j.olivia.catlady@...> wrote:
On Wed, Dec 11, 2019 at 10:12 PM, Duane wrote:
I've submitted a few items, mostly bugs, and no longer get the acknowledgement auto reply with request number. 
I have a premium group and have experienced the same thing recently.
 

Hmm, that shouldn't have changed. I still get/see all the support requests. They sit in the CRM system, silently staring at me, judging me. The only thing that's changed is that I assign a priority flag to messages from premium group owners/mods.

I had to upgrade the plan we were on with Zendesk, but I don't think that would have changed anything. I do need to set up some sort of auto-responder with more information. Really, I need to work on the help system in general.


Mark


moderated Re: Update/Rest of the year

Drew
 

The latest notice I received from Yahoo Groups essentially says that they are amazed and awed by the vibrant groups community-- therefore they are going to scuttle all online content.

Verizon should change the name from Yahoo! to Cuckoo!

Drew

On 12/12/19 11:18, J_Catlady wrote:
Also, every day I am receiving yahoo so-called “final notice” about their latest “improvement/update” lol. This “final notice” has arrived about 10 times by now.
On Dec 12, 2019, at 7:24 AM, J_Catlady via Groups.Io <j.olivia.catlady=gmail.com@groups.io <mailto:j.olivia.catlady=gmail.com@groups.io>> wrote:

/a question for the ages/

It *is* a question for the ages, and for history. Someone, at some point, and preferably soon, should write a news story about it. :-)
--
J

/Messages are the sole opinion of the author, especially the fishy ones./
/My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
//Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io <http://groups.io> as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.//
/
--
J
/Messages are the sole opinion of the author, especially the fishy ones./
/My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
//Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.//
/


moderated Re: Update/Rest of the year

 

Also, every day I am receiving yahoo so-called “final notice” about their latest “improvement/update” lol. This “final notice” has arrived about 10 times by now.


On Dec 12, 2019, at 7:24 AM, J_Catlady via Groups.Io <j.olivia.catlady@...> wrote:

a question for the ages
It *is* a question for the ages, and for history. Someone, at some point, and preferably soon, should write a news story about it. :-)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Update/Rest of the year

 

a question for the ages
It *is* a question for the ages, and for history. Someone, at some point, and preferably soon, should write a news story about it. :-)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Update/Rest of the year

Duane
 

On Mon, Dec 9, 2019 at 12:10 PM, Mark Fletcher wrote:
With the great Yahoo Groups migration winding down
If you can (and don't mind), could you give us an estimate of the number of groups that used the Easy Transfer in the 43 day crush (though it seemed much longer)?  Several of us have played with the numbers based on things we can see and come up with estimates ranging from ~ 2000 to 6000.  Obviously not crucial, but a question for the ages.

Thanks,
Duane


moderated Re: We are caught up

 

On Wed, Dec 11, 2019 at 10:12 PM, Duane wrote:
I've submitted a few items, mostly bugs, and no longer get the acknowledgement auto reply with request number. 
I have a premium group and have experienced the same thing recently.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Yahoo has extended deadline for downloading from your group

Dave Wade
 

This link

 

https://groups.yahoo.com/neo/getmydata?result=0

 

seems to work ok in the uk

Dave

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of outlawmws via Groups.Io
Sent: 12 December 2019 01:38
To: main@beta.groups.io
Subject: Re: [beta] Yahoo has extended deadline for downloading from your group #yahoo

 

I just tried to get the download and got a 404 unknown page.  even the advertised PDF help file  is not there...

 

They are hell bent on obliterating everything...


moderated Re: Testing new feature request/tracking system

Duane
 

On Wed, Dec 11, 2019 at 07:13 PM, Gory Corey @MinionsWeb.com wrote:
Why not be simple and mainstream and just use bugzilla
It looks to me like the setup and administrative time needed for that would be excessive and could well be used for improving GIO.  BTW, I've never worked in a shop that did use it.

Duane


moderated Re: We are caught up

Duane
 

On Fri, Nov 15, 2019 at 11:46 AM, Mark Fletcher wrote:
I'm still only responding to support emails from premium group owners right now.
Clarification please.  Are support requests from free group owners just tossed in the bit bucket?  I suspect that they are because I've submitted a few items, mostly bugs, and no longer get the acknowledgement auto reply with request number.  Some sort of reply or rejection notice would be more appealing.  These have been items that effect paid groups as well.

Thanks,
Duane


moderated Re: Testing new feature request/tracking system

 

I just created my second post. I'm now a convert. :-)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Testing new feature request/tracking system

 

Ok, I got around the title character restriction by corrupting the meaning slightly. I wish longer titles were allowed. But I did succeed in generating the post.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Testing new feature request/tracking system

 

On Wed, Dec 11, 2019 at 05:44 PM, Charles Roberts wrote:
hopefully I won't have to visit it too often as groups.io has things pretty much together
That doesn't mean there aren't lots of requests and ideas to make it better. I wouldn't say that an unfriendly UI for feature requests is hunky dory because, after all, the product is good enough already.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Testing new feature request/tracking system

 

Seems pretty unusable. It looks like it cuts off titles consisting of more than the one line allowed in the box. But the titles showing of the existing posts are longer than that. There was no way I could create a post with title "Allow unlocking/unmoderating of auto-locked/moderated topics." As soon as I got to about the last word, it would show only "ics." But then when I went into the "details" pane, the title pane went back to the *beginning* of the title and the "ics" had disappeared. I tried making the title shorter and shorter and eventually gave up.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu
Note on an occupational hazard: I comment frequently in beta based on my desire for the betterment of groups.io as a product. Only a fraction of the time are my comments and suggestions specifically a matter of self-interest. Don't assume the latter when the former may be the case.


moderated Re: Printing Databases

Charles Roberts
 

Thanks Duane, ( the Devil made me say that).   Tried the trillo thing but most of the descriptions were above my pay-grade.  Couldn't really understand what I was reading.
Chuck


moderated Re: Yahoo has extended deadline for downloading from your group

outlawmws
 

I just tried to get the download and got a 404 unknown page.  even the advertised PDF help file  is not there...

They are hell bent on obliterating everything...


moderated Re: Testing new feature request/tracking system

 

Mark,

The service charges us based on the number of people commenting, so
I've restricted the login ability to people who are moderators or
owners of premium groups only. But anyone can view the site.
Clicking the LOG IN button when you don't qualify rather rudely dumps one back at the Groups.io home page without explanation. Very disorienting.

At least, I assume that's the reason I got dumped.

Shal


moderated Re: Testing new feature request/tracking system

Duane
 

On Wed, Dec 11, 2019 at 06:35 PM, Laurence Marks wrote:
Will you retain another path for those who are not "owners or moderators of premium groups?"
For suggestions, I'd assume that we can still post those here?

Duane


moderated Re: Testing new feature request/tracking system

Charles Roberts
 

Visited the canny.io thing and tried to post two requests.  The first went fine, but the second disappeared.  UI not User-Friendly enough for my taste but hopefully I won't have to visit it too often as groups.io has things pretty much together.
Chuck

On Dec 11, 2019 7:22 PM, Mark Fletcher <markf@corp.groups.io> wrote:
Hi All,

As noted several times, the existing Trello board for tracking feature requests is very much out of date, and I have been looking for something better. It was recommended that I check out a service called Canny, and I've gone ahead and set up an integration with them. Canny is like a next-gen Uservoice, for people familiar with that service.


You need to log in to comment/submit feature requests; the login system uses your Groups.io login, so you don't need to enter a password or anything. The service charges us based on the number of people commenting, so I've restricted the login ability to people who are moderators or owners of premium groups only. But anyone can view the site.

Please check it out and let me know what you think. One favor to ask, when adding feature requests, please be as detailed as possible, with examples if you can. Also, I cannot guarantee any particular feature will be implemented, and I cannot guarantee any order of feature development.

Thanks,
Mark


moderated Re: Testing new feature request/tracking system

Gory Corey @MinionsWeb.com
 

Why not be simple and mainstream and just use bugzilla .
I literally have never worked in a shop since y2k that doesnt use it.

On 12/11/2019 7:22 PM, Mark Fletcher wrote:
Hi All,

As noted several times, the existing Trello board for tracking feature requests is very much out of date, and I have been looking for something better. It was recommended that I check out a service called Canny, and I've gone ahead and set up an integration with them. Canny is like a next-gen Uservoice, for people familiar with that service.


You need to log in to comment/submit feature requests; the login system uses your Groups.io login, so you don't need to enter a password or anything. The service charges us based on the number of people commenting, so I've restricted the login ability to people who are moderators or owners of premium groups only. But anyone can view the site.

Please check it out and let me know what you think. One favor to ask, when adding feature requests, please be as detailed as possible, with examples if you can. Also, I cannot guarantee any particular feature will be implemented, and I cannot guarantee any order of feature development.

Thanks,
Mark