Date   
locked Re: Notice of Pricing Change

deborah75001
 

Hi Mark and everybody

I am Deborah from france and I am speaking for several groups for international adopted children and handicapped children in French language.

Of our groups, only AdoptionENSOLO (adopting a child as a single mother) has transfered already over a year ago, on behalf of my advise and translating all the English language information to them, and doing great on io groups since then.

Other groups were waiting and now are caught in the turmoil. 

On October 21st, I created mirror groups adoptionUKRAINE (adopting from Ukraine) and DYSPRAXIE -a group of parents helping each other with children who have developmental dyspraxia and learning disabilities. But I havent "bought" the package for 110 dollars yet because on each of these groups, we are having trouble collecting the 110 dollars !

and there are other groups of which I am not a moderator, who havent yet created a new group on io groups because I have just spend the last days getting in touch with their moderators,  explaining and translating to them the English explanations into French...

I have tried to explain to these groups that someone in the group would have to lend their credit card to be charged 110 dollars (they are already afraid of a transaction with a foreign currency...), and then try to collect the money from willing members of the group that could send them each 10 euros or so... not easy. Our groups do not have wealthy associations behind them and are just parents who have tried to self help through yahoo groups founded mostly in the early 2000... but have lost a lot of active members since yahoo has messed up with mail and forums so as of now they have only few active members and probably a lot of emails bouncing.

And now I have to tell them that the transfer is up to 220 dolllars and membership after that will be 220 dollars every year ?

This is a lost case.

We are about to lose everything thanks to Yahoo, and now all of a sudden while we were just about to make the move and get people to pay once for the transfer, we are told that this is a matter of 220 dollars every year... We feel trapped, to be honest.

And I understand the technicalities and need for more machines... Just changing the terms on a one day notice right when people are trying to save themselves from a sinking boat... This is a bit harsh.

I am trying to accept that we have lost our history, the history of our children, the files and databases of institutions where our handicaped children would be able to get helped over France, the files where we have stored the accommodations and therapies that work for them... HARD LOSS TO BE REALLY HONEST !

Deborah from PAris, France
groups adoptionUKRAINE and DYSPRAXIE et troubles des apprentissages.

locked Re: Notice of Pricing Change

Duane
 

On Mon, Oct 21, 2019 at 04:28 PM, Mark Fletcher wrote:
As of 9AM Pacific Time, October 22
I think one of the biggest complaints on GMF is the extremely short notice.  Less than 24 hours seems like price gouging to some...

I'm looking forward to seeing the plans for next year to determine if we can afford to keep our "free" groups here.

Duane

locked Re: Notice of Pricing Change

Robin Siegel
 

So far all I see is elephants. But I did find this today.

IMG_4708.jpg

Robin Siegel


On Mon, Oct 21, 2019 at 10:54 PM Mark Fletcher <markf@corp.groups.io> wrote:
On Mon, Oct 21, 2019 at 4:27 PM Drew <pubx1@...> wrote:

1) Will there be a Premium group discount for non-profits? (Currently I
believe there is only a non-profit discount for Enterprise groups.)

There are no changes for the non-profit discount.

 
2) Will grandfathered premium groups continue at $110/yr; or be changed
later to the new per-member cost?

Short answer is that I don't know because I haven't figured out that policy, and won't even be thinking about it until at least the new year. I mentioned that in the message because I wanted to give a heads up that it's something that I'll be thinking about. The current flat-rate pricing really isn't fair to smaller groups. We are having these massive 5k-10k member groups transfer over right now (or groups with 400k messages), and they're paying the same price - but using a lot more resources - than the 40-50 person groups. My top priorities with Groups.io are keeping the site up and making sure it has a sustainable business model (and also occasionally showing some cat pics). Each of those priorities are challenging in their own ways...

Thanks,
Mark

locked Re: Notice of Pricing Change

Kent B. Lewis <lewis.kent@...>
 

...especially getting the cats to cooperate...

locked Re: Notice of Pricing Change

 

On Mon, Oct 21, 2019 at 4:27 PM Drew <pubx1@...> wrote:

1) Will there be a Premium group discount for non-profits? (Currently I
believe there is only a non-profit discount for Enterprise groups.)

There are no changes for the non-profit discount.

 
2) Will grandfathered premium groups continue at $110/yr; or be changed
later to the new per-member cost?

Short answer is that I don't know because I haven't figured out that policy, and won't even be thinking about it until at least the new year. I mentioned that in the message because I wanted to give a heads up that it's something that I'll be thinking about. The current flat-rate pricing really isn't fair to smaller groups. We are having these massive 5k-10k member groups transfer over right now (or groups with 400k messages), and they're paying the same price - but using a lot more resources - than the 40-50 person groups. My top priorities with Groups.io are keeping the site up and making sure it has a sustainable business model (and also occasionally showing some cat pics). Each of those priorities are challenging in their own ways...

Thanks,
Mark

locked Re: Notice of Pricing Change

Drew
 

Mark,

1) Will there be a Premium group discount for non-profits? (Currently I believe there is only a non-profit discount for Enterprise groups.)

2) Will grandfathered premium groups continue at $110/yr; or be changed later to the new per-member cost?

Drew

On 10/21/19 17:28, Mark Fletcher wrote:
Like everyone, we were taken by surprise when Yahoo announced they will be shutting down Yahoo Groups in just a few short weeks. Groups.io runs a world-class email groups service and has quickly been recognized as the best migration option for Yahoo Groups users. We are flattered by this recognition, and have been overwhelmed with traffic and group transfer requests as a result. We have spent the days since Yahoo's announcement diligently adding new server capacity and starting to work through an unprecedented number of transfer requests.
Fortunately, Groups.io has always been built to scale and already has a user base in excess of 1 million users today. In order to accommodate this major growth phase while maintaining our excellent service levels and industry-leading functionality, we will need to adjust our pricing as follows. As of 9AM Pacific Time, October 22:
1.
The annual fee for premium groups is $20/month or $220/year.
(Premium groups in existence before that date are grandfathered in
at their current fee.)
2.
As is already the case, all transferred groups are required to be
premium groups for the first year. The $220 transfer fee counts for
the premium fee, so once having paid the transfer fee, transferred
groups are exempt from paying the premium fee for the first year.
3.
All new basic (non-premium) groups are required to be premium groups
if they have, or acquire, more than 500 members or more than 3
subgroups. (Basic groups in existence before October 22 at 9AM
remain unlimited for now; however, next year we will be looking at
readjusting our pricing structure and moving away from a flat rate
fee and towards a more equitable per-member cost. We will keep you
posted about all of this as we work through the process.)
As you know, Yahoo has given us incredibly short deadlines. New content cannot be uploaded to Yahoo Groups after October 28 and all user generated content will be deleted from Yahoo Groups on December 14. To ensure that we have enough time to export all data off of Yahoo, we have set a deadline of midnight, December 1 Pacific Time for all new transfer requests to be received. Assuming that Yahoo doesn’t have any server issues, we believe that we’ll be able to export all data out of Yahoo before they delete all the data. However, in order to maintain a high level of service to our existing customers, we cannot import groups into our service as fast as we can export them out of Yahoo. There may be some delay before we can import all groups. If you wish to have your transfer prioritized, the group transfer page allows you to pay an additional one-time fee of $200 (this will go live at 9AM Pacific Time, October 22).
We welcome the opportunity to elevate the groups email experience for Yahoo users. We are committed to making the migration process as seamless as possible. Thank you for choosing Groups.io.
Thanks, Mark

moderated Re: Is this Forum the best place to get updates about the YahooGroups Apocalypse Migration?

 

Hi Deane,

On Mon, Oct 21, 2019 at 2:15 PM Deane <deanerimerman@...> wrote:

I'm brand new here and just paid $110 to try to save my beloved warriorpoest archive on yahoogroups and wondering if this beta-Group forum is the best place to get a sense of the backlog of transfer orders and how long it may take to fill them, how groups.io is handling it all? 


Yes, I think at least for the short-term, this group will mostly be dedicated to group transfer status. In that spirit:

- I just sent a separate email discussing pricing changes.
- We've added several more machines to the site and will be upgrading the main database machine this evening.
- We have processed all invites to Yahoo Groups that were sent up until yesterday morning.
- We have a few hundred groups in the queue divided between waiting for export and waiting for import right now (we export the data for a group and save it locally. As a separate step we then later import that data into Groups.io). I can't give an estimate as to when they will be processed.

Hope this helps.

Thanks,
Mark

locked Re: Notice of Pricing Change

 

On 21 Oct 2019, at 22:28, Mark Fletcher <markf@corp.groups.io> wrote:

We welcome the opportunity to elevate the groups email experience for Yahoo users. We are committed to making the migration process as seamless as possible. Thank you for choosing Groups.io.

Well, top marks for being able to respond as you have. I think that’s pretty excellent and testimony to the success of the groups.io platform that as many as have, wish to move over to it.

Thanks for keeping on keeping on.

kind regards

Nick
__

dUNMUR | member of the Association of Photographers

locked Notice of Pricing Change

 
Edited

Like everyone, we were taken by surprise when Yahoo announced they will be shutting down Yahoo Groups in just a few short weeks. Groups.io runs a world-class email groups service and has quickly been recognized as the best migration option for Yahoo Groups users. We are flattered by this recognition, and have been overwhelmed with traffic and group transfer requests as a result. We have spent the days since Yahoo's announcement diligently adding new server capacity and starting to work through an unprecedented number of transfer requests.

Fortunately, Groups.io has always been built to scale and already has a user base in excess of 1 million users today. In order to accommodate this major growth phase while maintaining our excellent service levels and industry-leading functionality, we will need to adjust our pricing as follows. As of 9AM Pacific Time, October 22:

  1. The annual fee for premium groups is $20/month or $220/year. (Premium groups in existence before that date are grandfathered in at their current fee.)

  2. As is already the case, all transferred groups are required to be premium groups for the first year. The $220 transfer fee counts for the premium fee, so once having paid the transfer fee, transferred groups are exempt from paying the premium fee for the first year.

As you know, Yahoo has given us incredibly short deadlines. New content cannot be uploaded to Yahoo Groups after October 28 and all user generated content will be deleted from Yahoo Groups on December 14. To ensure that we have enough time to export all data off of Yahoo, we have set a deadline of midnight, December 1 Pacific Time for all new transfer requests to be received. Assuming that Yahoo doesn’t have any server issues, we believe that we’ll be able to export all data out of Yahoo before they delete all the data. However, in order to maintain a high level of service to our existing customers, we cannot import groups into our service as fast as we can export them out of Yahoo. There may be some delay before we can import all groups. If you wish to have your transfer prioritized, the group transfer page allows you to pay an additional one-time fee of $200 (this will go live at 9AM Pacific Time, October 22).

We welcome the opportunity to elevate the groups email experience for Yahoo users. We are committed to making the migration process as seamless as possible. Thank you for choosing Groups.io.

Thanks, Mark

Note: The original message specified changes in new free groups. Those changes have been rolled back.

moderated Is this Forum the best place to get updates about the YahooGroups Apocalypse Migration?

 

Greetings,

I'm brand new here and just paid $110 to try to save my beloved warriorpoest archive on yahoogroups and wondering if this beta-Group forum is the best place to get a sense of the backlog of transfer orders and how long it may take to fill them, how groups.io is handling it all?

Also would like to be updated right away if Verizon is doing anything to interfere with the saving of people's data and how we can generate lots of pressure so they work with Groups.io rather than against them? Historically their interference has been more about maintenance and repair negligence rather than obstruction.

I suspect this event that started a week ago is going to redefine Groups.io in huge ways and there will be a giant revenue boost and upgrades in infrastructure to handle it all and I want to find a way... I mean really, really want to find a way get regular updates with how it's going? Everyday if possible?

Is this Beta Group Forum the best place to get all that info? Or is there a better groups.io for that?

Be well, Deane

moderated Upcoming Event: Downtime to upgrade main database machine #downtime - Mon, 10/21/2019 6:00pm-8:00pm #downtime #cal-reminder

main@beta.groups.io Calendar <main@...>
 

Reminder: Downtime to upgrade main database machine #downtime

When: Monday, 21 October 2019, 6:00pm to 8:00pm, (GMT-07:00) America/Los Angeles

View Event

Description:

Due to the massive influx of new groups, I need to upgrade our main database machine. The site will be down for about two hours. I apologize for the short notice, but with the surprise nature of Yahoo shutting Groups, I had no advanced warning.

This downtime starts at 1:00AM UTC Tuesday.

Mail will be queued during the downtime and will be sent when we are back on-line.

moderated Thank you

Scott Logan
 

Well, as a user and moderator, I want to thank Mark and his staff(?) for all
the work you've been putting in. Based on the volume of messages here and on
GMF, there are a LOT of Y!Groups moving.
I consider myself lucky in that I moved my 3 groups before the rush (and 2
even before I had to pay for it), but I'm a member of another group in the
process.
You guys are doing a great job, keep it up!

Scott

moderated Re: pending members to review

Chris Jones
 

On Mon, Oct 21, 2019 at 10:55 AM, J_Catlady wrote:
You should join the GMF group and ask these kinds of “how to” questions there.
Deborah; J_Catlady is right in saying this, but as it's a quick answer I'll give it here; use the Pending Subscription message capability.

Any further queries about it on GMF please. :)

Chris

moderated Re: pending members to review

 

Hi, 

You should join the GMF group and ask these kinds of “how to” questions there. Beta is for suggesting new features, improvements, etc.


On Oct 21, 2019, at 2:15 AM, deborah75001 via Groups.Io <deborah75001@...> wrote:

Hello

I just created a new group on io, and I am going to transfer my old Yahoo group onto it.

I have a question: I see a new pending member I do not know.

When Yahoo used to work, pending members would receive an automated email asking them to write a short presentation so I could check whether they correspond to the group's purpose. 

How can I set this in io groups ?

with many thanks

Deborah (Paris, France)


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

moderated pending members to review

deborah75001
 

Hello

I just created a new group on io, and I am going to transfer my old Yahoo group onto it.

I have a question: I see a new pending member I do not know.

When Yahoo used to work, pending members would receive an automated email asking them to write a short presentation so I could check whether they correspond to the group's purpose. 

How can I set this in io groups ?

with many thanks

Deborah (Paris, France)

moderated Re: Event: Downtime to upgrade main database machine #downtime - Monday, 21 October 2019 #downtime #cal-invite

Dave Sergeant
 

It ain't going to make me afraid either as at that time most of us in
the UK will be snuggly tucked up in bed. Thanks Mark.

I expect the Yahoogroups surge is huge. What is the current delay for
processing transfers? Expecting one of my groups to transfer soon (not
one I moderate).

Dave

On 20 Oct 2019 at 15:02, J_Catlady wrote:

The announcement that Mark has just made
Is not gonna make me afraid.
The site's going down
But I'm not gonna frown,
Cuz the downtime is just to upgrade.
--

http://davesergeant.com

moderated Re: Message edit menu missing picture and attach file option

marks@...
 

That's SO much more tedious. There are a lot of them--and a lot of other Yahoo! groups have this problem.

--
Larry Marks

moderated Re: Message edit menu missing picture and attach file option

Duane
 

On Sun, Oct 20, 2019 at 06:28 PM, <marks@...> wrote:
Is it too late to reopen this discussion?
No, but I don't think it will lead to anything.  Uploading the attachments to the Files area and putting links where the [attachment] info is seems like the way to go.

Duane

moderated Re: Message edit menu missing picture and attach file option

marks@...
 

I'm reopening this feature request in light of the mass migration beginning to take place from Yahoo. I am planning to port the group to Groups.io.

My Yahoo group, like many others, is heavily populated with attachments. Around 25% of the messages have attachments. One of the primary values of the group is its service as an archive for these attachments. New volunteers to area of disaster recovery read these attachments to learn about FEMA policies, state policies, and resources available to help disaster survivors.

Unfortunately, the migration from Yahoo includes messages, file, photos, and members, but does not include attachments. And it is likely that there is insufficient time to develop and test that feature before the Yahoo shutdown on December 14.

I have already downloaded the messages, files, and attachments so the data remains available. It's 0.21 GB in size, so size will not be an issue. If I had the ability to add attachments to the message, I could add the attachments at leisure once the port takes place.

As it is, I am faced with the more tedious task of loading each attachment to the file store, then editing each message to include a link to the associated file(s).

As I understand it, the decision was made to disallow moderator addition of attachments because it was felt that content was sacrosanct and shouldn't be tampered with. In this case, I am restoring content to its original form. Inserting a link instead of an attachment would be distorting the form.

I believe I've made a good case for permitting moderators to add attachments, at least for a period after porting from Yahoo. I understand that it could be an easy change.

But as I think about it, I wonder whether the global decision was the right approach. I'm thinking that perhaps each group creator ought to be able to make that decision. Since our group's messages are a reference, an archive, and a resource, there's no need for long-term retention of short messages like "About time!", "I agree", or the inevitable personal message sent to the group by mistake. I prune these messages. Since I'm taking this liberty with content, restoring attachments seems like a small thing in comparison.

Is it too late to reopen this discussion?

Larry

moderated Re: Update/Request

Ginny T.
 

Hang in there Mark - and do what you can when you can. I know that you're trying your best to do everything for everyone.... and on the other hand, the people that have been hanging on to YG all these months, well...  they could have avoided this (and so could you!).
I know the workload is horrendous and will likely only get worse; I hope that even with that considered that YG is playing nice with the transfers as opposed to the issues that were going on when we moved 18 months ago. Take care of you -
Ginny
--
Ginny T.  gttemari21@...
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