Date   

moderated Re: delete old messages

Chris Jones
 

On Tue, Sep 24, 2019 at 09:06 PM, Anita L wrote:
How can i delete all of her messages in a bulk delete? It is very time consuming to delete one by one.
Is there any real need to do this? (If so, what is it?)

Chris


moderated Re: notification on update

 

This is something I requested a few weeks ago, so I'm pleased to get support
for the idea. I could manage, as a definitely second best, but desirable
anyway, if the date shown against files in the file listing were changed from
the date first uploaded to the date of the latest update, especially if the
list could then be sorted on that field.

Jim

On 23 Sep 2019 at 15:28, Glenn Glazer wrote:

When we upload a file, there is a checkbox for notifying the list. There
is not one on the update window.  Would it be possible to add this
checkbox and accompanying notification so that I can let members know
when I've updated our files?

As a use case, we have meeting agendas that we upload and often go
through a few revisions before the actual meeting.

Best,

Glenn
--
http://jimellame.tumblr.com - My thoughts on freedom (needs updating)
http://jimella.wordpress.com - political snippets, especially economic policy
http://jimella.livejournal.com - misc. snippets, some political, some not
Forget Google! I search with https://duckduckgo.com which doesn't spy on you


moderated delete old messages

Anita L
 

I have a member who left. How can i delete all of her messages in a bulk delete? It is very time consuming to delete one by one.

Thanks

Anita


moderated notification on update

Glenn Glazer
 

When we upload a file, there is a checkbox for notifying the list. There is not one on the update window.  Would it be possible to add this checkbox and accompanying notification so that I can let members know when I've updated our files?

As a use case, we have meeting agendas that we upload and often go through a few revisions before the actual meeting.

Best,

Glenn

--
We must work to make the Democratic Party the Marketplace of Ideas not the Marketplace of Favors.

Virus-free. www.avast.com


moderated Allow more flexible controls of who can create, edit, and delete #suggestion

Nancy Funk
 

So it has happened again. A moderator in my group has deleted a database. It would be very helpful if we could have a more robust set of controls for moderators. When using BigTent, I could set each moderator's permissions for each area of the group and subgroups. Most of the people in my group who have moderator status only need it so they and create events and databases, we don't want them to be able to edit or delete other people's work, only their own. 


moderated Re: Question about promoting group on FB page

Duane
 

The FB integration here is one way, from FB to your group, and then only from a public page.

BTW, this group is intended "to discuss the Groups.io service and how it can be improved during our beta period", not general help questions.  As noted on this group's home page, "For general Groups.io questions, please see the groups Group Managers Forum and the Group_Help group. Note: these groups are volunteer-led and are not officially run by Groups.io."

Duane


moderated Question about promoting group on FB page

desireehedberg <desiree@...>
 

I have created a FB page for our group, and there are a lot of members on their that I'd like to see using the Groups.io too, however; when I try to "Promote to Facebook", it will only let me post to my group under my personal FB profile, and there is not option to use my business page profile (which doesn't have a picture of my kids, so I'm sure you see my dilemma). I'm sure I'm just missing it - but does anyone know how to do a Promote to Facebook under my other FB profile? Facebook usually gives me a choice, but not in this instance. What am I missing?

Thanks in advance for the help!

Desiree


moderated Site updates #changelog

 

Changes to the site this week:

  • API: Added sort_field, second_order, query, sort_dir fields to the pagination object.
  • BUGFIX: In some cases, when doing a photos search, clicking an individual photo would bring up a different photo.
  • CHANGE: Sorting group calendar ICS feeds by start time, to maybe, hopefully, fix a weird Outlook bug.
  • BUGFIX: Fix issue where the photo may not match the thumbnail if the album was sorted by Posted.
  • API: Added /registerdevice endpoint for registering device tokens for notifications.
  • NEW: Added exclude_aliases flag to /gethashtags endpoint.
  • NEW: Include the IP address of the mail server we were attempting to delivery email to in bounce message lists on the website.
  • API: Added /searcharchives endpoint and related search_result and search_results_list objects.
  • API: Added profile_photo_url, name and can_view_profile fields to the chat object.
  • API: Added alias field to hashtag.
  • API: Added announce flag to /newchat endpoint.
  • API: Setting the chat_sub field on the chat object whenever we can. Previously this was only set in a few instances.
  • BUGFIX: You couldn't change the case of your email address; it thought you were merging with a different email address and would fail.
  • API BUGFIX: The /postdraft endpoint was not setting Reply headers correctly for replies.
  • API: Added /addalbum, /updatealbum, /deletealbum, /addphotos, /updatephoto, /deletephoto endpoints.

Have a good weekend everyone.

Mark


moderated Re: Messages to +owner being wrongly routed to the whole group

Dave Wade
 

Chris,

 

I don’t find that odd at all. I also suspect that because of the way the “btinternet.com” address space is split that the result when sending from webmail may vary depending on which provider is servicing the mail.

I am pretty sure some users are still on the Yahoo server. There are also “btopenworld.com” and perhaps still some “talk21.net” addresses.

 I would also say, from experience that several web-mail based e-mail clients don’t understand that rules for the  left had side of the “@” so the user portion are different to the RHS or domain portion.

GMAIL allows me to ad “+” and an arbitrary string to my e-mail address, which is useful for tracking address leakage, but often its rejected as “invalid” when putting it in forms.

 

Dave

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Chris Jones via Groups.Io
Sent: 20 September 2019 12:21
To: main@beta.groups.io
Subject: Re: [beta] Messages to +owner being wrongly routed to the whole group

 

On Fri, Sep 20, 2019 at 10:58 AM, Dave Wade wrote:

...as far as I can tell it has around 10 million customers….

In the group I moderate (>2100 Subscribers) 182 have btinternet.com addresses and a further 8 have btconnect.com one.

Dave w also wrote: … I suspect you have as much chance of getting it fixed as you have of getting Schrodinger’s cat to the moon dead and alive….

I suspect that is certainly true if we have to go via the normal "call centre" route. :(  In this case Peter has gone via the "BT Community" from which the matter has (reportedly) been escalated.

The odd thing is that if a (btinternet) email is sent to a Groups.io "+" address from an email client then the + and what follows up to the @ is stripped off and the email is misrouted to the Topics page*. If, however, the same email is sent from BT Mail's web UI then it is routed correctly to whatever is after the +. I don't know if similar mishaps arise if the originating address is btconnect; I know of one Subscriber who has such an address so I might ask him if he could try a test message or two.

* If the Sub happens to be unmoderated then of course the message appears immediately.

Chris


moderated Re: Messages to +owner being wrongly routed to the whole group

Chris Jones
 

On Fri, Sep 20, 2019 at 10:58 AM, Dave Wade wrote:
...as far as I can tell it has around 10 million customers….
In the group I moderate (>2100 Subscribers) 182 have btinternet.com addresses and a further 8 have btconnect.com one.

Dave w also wrote: I suspect you have as much chance of getting it fixed as you have of getting Schrodinger’s cat to the moon dead and alive….

I suspect that is certainly true if we have to go via the normal "call centre" route. :(  In this case Peter has gone via the "BT Community" from which the matter has (reportedly) been escalated.

The odd thing is that if a (btinternet) email is sent to a Groups.io "+" address from an email client then the + and what follows up to the @ is stripped off and the email is misrouted to the Topics page*. If, however, the same email is sent from BT Mail's web UI then it is routed correctly to whatever is after the +. I don't know if similar mishaps arise if the originating address is btconnect; I know of one Subscriber who has such an address so I might ask him if he could try a test message or two.

* If the Sub happens to be unmoderated then of course the message appears immediately.

Chris


moderated Re: Messages to +owner being wrongly routed to the whole group

Dave Wade
 

Duane,

One would hope so except It’s the UK equivalent of Ma Bell so its history is that it was the national government telephony provider. As such it created the rules as steps to prevent other competing.

I believe it sees its dominant position and breaking the rules as a way to mess with (foo bar) the competition. It has a history of behaving badly e.g.

 

https://www.bbc.co.uk/news/technology-13015194

 

its e-mail system is a total mess having originally been outsourced Yahoo and now the load is split between Yahoo and a German (I think) provider and frequently goes astray:-

 

https://home.bt.com/pages/email/index.html#targetText=We're%20about%20to%20move,make%20sure%20you're%20ready.

 

Much of the support based in India. A quick google on “BT Indian call centre” will show the problems people have…

… I suspect you have as much chance of getting it fixed as you have of getting Schrodinger’s cat to the moon dead and alive….

 

Dave

G4UGM

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Duane
Sent: 20 September 2019 11:21
To: main@beta.groups.io
Subject: Re: [beta] Messages to +owner being wrongly routed to the whole group

 

On Fri, Sep 20, 2019 at 04:58 AM, Dave Wade wrote:

it’s the biggest UK mail provider, and as far as I can tell it has around 10 million customers

I would think a provider of that size would follow the RFCs.

Duane


moderated Re: Messages to +owner being wrongly routed to the whole group

Duane
 

On Fri, Sep 20, 2019 at 04:58 AM, Dave Wade wrote:
it’s the biggest UK mail provider, and as far as I can tell it has around 10 million customers
I would think a provider of that size would follow the RFCs.

Duane


moderated Re: Messages to +owner being wrongly routed to the whole group

Dave Wade
 

Chris,

 

Yes it’s a single UK provider, however it’s the biggest UK mail provider, and as far as I can tell it has around 10 million customers….

 

Dave

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Chris Jones via Groups.Io
Sent: 20 September 2019 09:48
To: main@beta.groups.io
Subject: Re: [beta] Messages to +owner being wrongly routed to the whole group

 

On Fri, Sep 20, 2019 at 07:41 AM, Peter Martinez wrote:

So lets switch from a + to a dot.

I was involved in some of the original investigation into this phenomenon, but I genuinely believe that changing the format of Groups.io email addresses is not the way to go, at least for the moment.

While it would probably be easy for Mark to implement any such change, that change would impact on any / all Groups.io Subscribers who have or may have the current address format in their contacts lists, and I do not see that as acceptable unless it really cannot be avoided, and in my view it is far too early so say that such a change is unavoidable. Furthermore, such a change would (IMHO) be a violation of the Principle of Least Astonishment.

Having said that, although the problem is not one of Mark's creation he might be better placed than any one of us to tackle Synchronoss with the aim of getting that organisation to ensure that their traffic - handling is compliant with the agreed standard.

To continue the motoring analogy, driving around the pothole is all very well as a short - term fix, but does nothing to address the fact that the pothole shouldn't be there is the first place. Circumvent the pothole and before long there will be a second pothole to navigate, and then a third and so on. In other words an unaddressed problem is more likely to spread; it certainly won't repair itself.

What happens when the next service - provider non - compliance arises? Find another work - around?

Mark; if by any chance you are willing to tackle BT / Synchronoss about this incorrect handling of traffic please let us know and one of us can post the exact details of when this problem arises and when it does not, because the current understanding is that it affects end users who are customers of a single (UK) Mail Service Provider, but even then under a single set of circumstances, albeit a very common set.

As Peter has noted previously there is reason to believe (hope!) that some details are working their way through to that MSP (BT) but with no certainty of a satisfactory outcome.

Chris


moderated Re: Messages to +owner being wrongly routed to the whole group

Chris Jones
 

On Fri, Sep 20, 2019 at 07:41 AM, Peter Martinez wrote:
So lets switch from a + to a dot.
I was involved in some of the original investigation into this phenomenon, but I genuinely believe that changing the format of Groups.io email addresses is not the way to go, at least for the moment.

While it would probably be easy for Mark to implement any such change, that change would impact on any / all Groups.io Subscribers who have or may have the current address format in their contacts lists, and I do not see that as acceptable unless it really cannot be avoided, and in my view it is far too early so say that such a change is unavoidable. Furthermore, such a change would (IMHO) be a violation of the Principle of Least Astonishment.

Having said that, although the problem is not one of Mark's creation he might be better placed than any one of us to tackle Synchronoss with the aim of getting that organisation to ensure that their traffic - handling is compliant with the agreed standard.

To continue the motoring analogy, driving around the pothole is all very well as a short - term fix, but does nothing to address the fact that the pothole shouldn't be there is the first place. Circumvent the pothole and before long there will be a second pothole to navigate, and then a third and so on. In other words an unaddressed problem is more likely to spread; it certainly won't repair itself.

What happens when the next service - provider non - compliance arises? Find another work - around?

Mark; if by any chance you are willing to tackle BT / Synchronoss about this incorrect handling of traffic please let us know and one of us can post the exact details of when this problem arises and when it does not, because the current understanding is that it affects end users who are customers of a single (UK) Mail Service Provider, but even then under a single set of circumstances, albeit a very common set.

As Peter has noted previously there is reason to believe (hope!) that some details are working their way through to that MSP (BT) but with no certainty of a satisfactory outcome.

Chris


moderated Re: Messages to +owner being wrongly routed to the whole group

Peter Martinez <Peter.Martinez@...>
 

Duane:

Dave says that a dot is safe because dots are used by everybody and they ARE safe - I have one in my own email address. We know that + CAN be unsafe because we found a situation where it IS unsafe. So lets switch from a + to a dot.

The buggy mailserver that we have found at btinternet is supplied and operated by Synchronoss Inc. in the U.S.A, so I think there may be many more of them around the world.

If you see a hole in the highway ahead, you drive round it so you don't break a wheel. You don't drive straight into the hole and risk breaking a wheel just because the regulations say that the highway department must keep the highway free of holes.

regards
Peter


moderated Re: Feature Request: Referring new people to Groups.io

Drew
 

When I need to see something in groups.io as a non-subscriber or non-logged-in user would view it I open an incognito window in my browser and type in groups.io

For Firefox the shortcut is Ctrl+Shift+P
I believe Chrome was Ctrl+Shift+N

Not sure for other browsers but they will have something similar. Just search for incognito or privacy browsing for your particular browser.


Drew

On 09/19/19 15:34, Sharon Villines via Groups.Io wrote:
This morning, I tried to respond to a request for the best email discussion group provider with the address of Groups.io. It lead to much frustration. Every time I tried to go to a general page, I was reverted to my own list of groups. Even with a Google search the only page I could access was my own list of groups. I needed a link that would give them a description and list of features. This was a referral to a list of several hundred people each of whom probably has connections to at least three other Yahoo or Google groups.
Somehow I finally found the features page, but it took work.
Clicking on the logo on my list of groups would normally go to a home page with links to a home page. But the logo is also a link that returns me to my list of groups.
I think this is a major problem in the area of referring people who are likely to start new groups.
Sharon
----
Sharon Villines
TakomaDC@Groups.io
"Neighbors Talking to Neighbors”
Takoma Park DC and MD


moderated Re: Feature Request: Referring new people to Groups.io

 

Sharon,


I needed a link that would give them a description and list of features.

Maybe ignore my prior reply.

In the bottom bar of every page is a link to the Features page (https://groups.io/static/features). Which may be more exactly what you wanted.

Shal


moderated Re: Feature Request: Referring new people to Groups.io

 

Sharon,


Every time I tried to go to a general page, I was reverted to my own list of groups. ... I needed a link that would give them a description and list of features.

It may have seemed confusing to you, but the general Groups.io URL (https://groups.io/) shows the introductory page you want to someone not logged in:

image.png

So the key to seeing what you're sending is to log out, or use a second browser which isn't logged in

I think this is a major problem in the area of referring people who are likely to start new groups.

It isn't a problem for the people receiving the referral (who after all, are not likely to be logged in yet), but I can see where it is a confusion for those trying to give a referral.

Perhaps there should be another URL for that page (an alias, /intro maybe?) which displays the same whether logged in or not. It could even have its own button on the left just like the others (/feed, /groups, /topics, etc.). But I don't think it needs to be remembered as the default home page for the user, unlike the others.

Shal


moderated Re: Feature Request: Referring new people to Groups.io

 

The issue of which URL you're taken to vs. which URL you type in is a general problem in groups.io. I discovered only recently that of the URL's I had posted in my group as referrals to other cats groups, about half of them were taking non-members of those groups to the wrong place. I don't remember details. I just remember trying over and over again to get it to take me the right place, but every type I typed in a URL, it changed on me. The naming conventions (if that's the right term) seem weird.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Feature Request: Referring new people to Groups.io

Sharon Villines
 

This morning, I tried to respond to a request for the best email discussion group provider with the address of Groups.io. It lead to much frustration. Every time I tried to go to a general page, I was reverted to my own list of groups. Even with a Google search the only page I could access was my own list of groups. I needed a link that would give them a description and list of features. This was a referral to a list of several hundred people each of whom probably has connections to at least three other Yahoo or Google groups.

Somehow I finally found the features page, but it took work.

Clicking on the logo on my list of groups would normally go to a home page with links to a home page. But the logo is also a link that returns me to my list of groups.

I think this is a major problem in the area of referring people who are likely to start new groups.

Sharon
----
Sharon Villines
TakomaDC@Groups.io
"Neighbors Talking to Neighbors”
Takoma Park DC and MD

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