Date   

moderated Re: Reply Audience Confusion

Barry_M
 

Also, related to the above, would it be possible to build an option to reject a post without notify the subscriber?  Unless I'm wrong (always possible! ), I think now the only owner/moderator option when rejecting a post is to reject it and notify the affected member with or without an explanation.  I'd think helpful for others, as well as us, to have the option to reject without notification since, for some subscribers, they can get alarmed by learning their post was "rejected" since they don't understand the context. We've had that happen a couple of times when we chose to communicate with the member beyond the platform with explanation.


moderated Reply Audience Confusion

Barry_M
 

As I'd imagine true for many groups here, our group has subscribers with widely varying levels of tech savvy and background.  We made the decision early to moderate less to prevent inappropriate or divisive posts and more to prevent mistaken posts intended for an individual commenter versus the entire group.

I've realized that some of our members who don't use the website are confused about how to post and reply despite our writing guidelines and messaging with the basics.  I think some of this confusion may be lessened with changes to the layout of the template for subscribers with "individual emails" and "daily summary" delivery preferences.

More specifically, the way such members get their comments made to the group via email has two fields at the top labeled "To:" and "Reply-to:".  Since not in the typical email format of "From" and "To", some of our members just reply to the email, using whatever email client, without realizing they are replying the entire group (whose address is in both of those fields at top).  Though clear at the bottom of an email sent by the group (per the attached screenshot) to reply to an individual commenter or to the group, many of our members never look down there, hit reply and then we have to email them to explain and hopefully educate.

Can this be made more intuitive?  Specific suggestions would include:

1.  Including more clearly labeled "reply to individual commenter" and "reply to entire group" at the top of a group-sent email
2.  Making the default for a generic reply to the individual commenter rather than to the group email address

Maybe some of this is something I can set within settings or elsewhere?

Thank you!
Barry


moderated ability to search (filter by) messages with attachments #suggestion

 

It would be helpful to be able to add "contains attachment" to a message search.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated include "direct added" in member activity #suggestion

 

I can't remember whether this came up before: since moderator actions on a membership of having approved or rejected a membership are included in the member's activity history, it seems an anomaly that having been direct added is not included as well. For example, I have a group member who was initially rejected, and then direct added as a result of further offlist communication. Her member activity page shows only that a moderator rejected her and the next thing, edited her posting status. It looks a little crazy.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Group home page redesign

Pamela Tatt
 

I look at and update our homepage every month to change our current charities we are supporting.
Being able to see the full description is very important to us.

thanks for all you do Mark,
regards Pamela 
knit4charities@groups.io


moderated Re: Group home page redesign

 

My understanding was that Mark’s comment applied to the redesign, not the current design. We can no longer see the redesign in anything but the beta group. Maybe he will clarify.

On Jun 15, 2019, at 1:08 PM, Michael Pavan <michaelpavan@comcast.net> wrote:



On Jun 13, 2019, at 8:28 PM, Mark Fletcher <markf@corp.groups.io> wrote:

If you want to get rid of the hashtag section, and don't use hashtags much, you can always go in and delete your existing hashtags. That'll make that section disappear.
I have Admin: Settings: Message Policies: Hashtag Permissions
set to:
"Posts by subscribers can only be tagged with existing hashtags, new hashtags will be removed"

I then deleted the existing hashtags, so there are no hashtags.

However the Homepage's Hashtag section did not disappear. It is still there above the Message History section as:
Top Hashtags [See All]
When you click on "[See All]" it says:
"You have no hashtags"

What is the point if Hashtags have been deleted and are prevented, or will the Calendar still automatically add Hashtags?


Hashtags are an important and valuable part of many groups; I think displaying them nicely is a good idea. And it gives prospective members an idea of the various topics discussed in your group.
If you use them...

Also, if you delete all your hashtags, then the new Hashtags dropdown in the Messages pages will disappear as well.
The Hashtags dropdown in the Messages pages did disappear.





--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Group home page redesign

Michael Pavan
 

On Jun 13, 2019, at 8:28 PM, Mark Fletcher <markf@corp.groups.io> wrote:

If you want to get rid of the hashtag section, and don't use hashtags much, you can always go in and delete your existing hashtags. That'll make that section disappear.
I have Admin: Settings: Message Policies: Hashtag Permissions
set to:
"Posts by subscribers can only be tagged with existing hashtags, new hashtags will be removed"

I then deleted the existing hashtags, so there are no hashtags.

However the Homepage's Hashtag section did not disappear. It is still there above the Message History section as:
Top Hashtags [See All]
When you click on "[See All]" it says:
"You have no hashtags"

What is the point if Hashtags have been deleted and are prevented, or will the Calendar still automatically add Hashtags?


Hashtags are an important and valuable part of many groups; I think displaying them nicely is a good idea. And it gives prospective members an idea of the various topics discussed in your group.
If you use them...

Also, if you delete all your hashtags, then the new Hashtags dropdown in the Messages pages will disappear as well.
The Hashtags dropdown in the Messages pages did disappear.


moderated Re: Group home page redesign

 

On Sat, Jun 15, 2019 at 11:12 AM, D R Stinson wrote:
I can't confirm that detail,
I can. I just checked a private-archives group that I'm not a member of and that I know uses hashtags, and I can't see them. I think the hashtag display does go away in the new design if there are no hashtags, based solely on what Mark said before.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Group home page redesign

 

On Sat, Jun 15, 2019 at 10:52 AM, D R Stinson wrote:
It never occurred to me that owners and moderators can't see the same home page as others when they are logged in. Indeed, that does seem to disappear for the group I deleted all the hashtags from, after I sign out of groups.io.
Now *I* am confused. I was referring to the hashtag section disappearing when all hashtags are removed, in the *new* design. I didn't realize this was already the case in the current design, nor did I think non-members could see any hashtags at all. Are you sure your non-member view doesn't see hashtags on the home page simply because non-members don't see them anyway?
--
J

I can't confirm that detail, J. The group has had all the hashtags removed, but I don't have a group membership that isn't an owner or moderator.

Dano


moderated Re: Group home page redesign

 

On Sat, Jun 15, 2019 at 10:52 AM, D R Stinson wrote:
It never occurred to me that owners and moderators can't see the same home page as others when they are logged in. Indeed, that does seem to disappear for the group I deleted all the hashtags from, after I sign out of groups.io.
Now *I* am confused. I was referring to the hashtag section disappearing when all hashtags are removed, in the *new* design. I didn't realize this was already the case in the current design, nor did I think non-members could see any hashtags at all. Are you sure your non-member view doesn't see hashtags on the home page simply because non-members don't see them anyway?
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Group home page redesign

 

On Fri, Jun 14, 2019 at 11:16 PM, D R Stinson wrote:
at least make it disappear if there are none
I think Mark implied that was the case, when he suggested that if I don't want to see hashtags on my group's home page, I could just delete all hashtags. We unfortunately can't test this out without a temporary per-group trial page for the new design.
--
J

Thanks for that prompt, J. It never occurred to me that owners and moderators can't see the same home page as others when they are logged in. Indeed, that does seem to disappear for the group I deleted all the hashtags from, after I sign out of groups.io.

In replying to this I happened across Mark's post of 2018-10-19 (#18799) regarding replies to hashtags, and I must say, I'm glad we don't use them. We'd have some members so confused!

Dano


moderated Re: Group home page redesign

 

On Fri, Jun 14, 2019 at 11:16 PM, D R Stinson wrote:
at least make it disappear if there are none
I think Mark implied that was the case, when he suggested that if I don't want to see hashtags on my group's home page, I could just delete all hashtags. We unfortunately can't test this out without a temporary per-group trial page for the new design.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Group home page redesign

KWKloeber
 


 
On my groups we don't use hashtags.
Dano
Try to even get them to use Topics intelligently is a  challenge for which I’ve officially thrown in the towel. I’m not sure the language (Swahheily?) to use for “start a fresh email with a new subject “
 I digress. 

** never-ending and meaningless option poll developing again.”
How about a one-line # and then a drop-down option? If they are critical to your group, instruct them. Or put it in the group info. Would that suffice as a compromise. 


moderated Re: Group home page redesign

KWKloeber
 

Or “Most-recent Activity”
Or ”Most-used Topics”
Or...?


moderated Re: Group home page redesign

KWKloeber
 

What are ”Active Topics”?
All else are inactive, ie locked?

or is it attempting to present “Most-recent Topics”?


moderated Re: Group home page redesign

 

> Different groups will use hashtags to different extents
> ranging from "not at all" to "extensively"; OK so the "not
> at alls" will have no hashtags visible, but the "sparinglys"
> will.
 
On my groups we don't use hashtags. Those that might show up are remnants from old subject lines from posts on Y!, and I've gone back through most of those posts to substitute something in place of octothorpes in the old subject lines. Yet the heading of Top Hashtags shows up, even though there's nothing under them.
 
I would suggest that if Top Hashtags can't be made optional, at least make it disappear if there are none.
 
Dano


moderated Re: Group home page redesign

 

On Fri, Jun 14, 2019 at 02:38 PM, Bob Bellizzi wrote:
Like J, we only use them for calendar and special notices and don't allow regular members to use hashtags.
I actually do use hashtags for other than calendar and special notices. (I actually don't even use them for the calendar because I don't use the calendar.) They simply are not very important in my group. I would not remove them from the home page, but I don't want them to stand out as a big deal there, either. Like Duane, I'd like the option to remove the hashtag section from the home page, but it's not a biggie for me. As far as I'm concerned, as long as the group description gets its proper due on the home page, hashtags are entitled to their crumbs. :)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Group home page redesign

Bob Bellizzi
 

Why even have hashtags info on the home page?  Members seldom go the the home page after joining.
Like J, we only use them for calendar and special notices and don't allow regular members to use hashtags.
The space taken up on the home page is wasted on Newbies who likely will puzzle wondering what a hashtag is.

--

Bob Bellizzi


moderated Re: fix toggling of alpha column-order vs which column ordered by #suggestion

 

Yes, for all columns. It was a general request with a specific example.


On Jun 14, 2019, at 11:34 AM, Andy W <andy_wedge@...> wrote:

On Fri, Jun 14, 2019 at 03:42 PM, J_Catlady wrote:
You click on the email column heading, but what happens is that you get a display in reverse alpha order of email address, and have to click on that column a second time to see it in alpha order.
The same appears to be true for the Display Name column too.

Andy

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: Rethinking the #cal- hashtags

Maria
 

On Fri, Jun 14, 2019 at 12:47 AM, Mark Fletcher wrote:
 
It's weird when I set up a #downtime notice using the calendar, like I just did, and it sends out a message tagged #cal-invite. I'm not inviting you to the downtime (Hey, downtime slumber party!). It feels like something like #cal-event would be better in that situation. Would it be better in every situation? Should I rename #cal-invite to #cal-event, or maybe something else?
 
Can it just be #event? Why does it even need to have cal in it?

#event
#eventreminder
#Upcomingevents ( for the summary)
#eventnotice

I think the #cal part feels too much like an admin thing and less user friendly.

Like you said Mark, some events in the calendar are not things members are invited to . They are just notes on the calendar or just stuff that's happening.

Another idea is to give group admins the ability to define categories of events for group calendars so when we set-up events we can define what kind of event it is and that dictates the kind of hashtag it generates. For example:

PTAMeetings
Assemblies
SLTMeeting
Orientation
Protests
Marches
Trainingsessions

when admins / members set up events they'd select what kind from a hashtag dropdown and that would then attach itself as it does to posts - to the event and it would make the hashtag filter even more useful because you could go straight to certain kinds of events you are looking for.

Maria





9481 - 9500 of 30684