Date   

locked Re: #suggestion

 

On 2/27/2015 12:18 PM, Shal Farley wrote:

Thinking about your question, I don't really _need_ that information to
be on the Invitations page - since the actions (invite, rescind, accept)
will presumably be in the Activity log I can go search them out there if
I want to for some reason.
That would be where I would expect to find it also - invite sent,
invite accepted, moderation lifted - all the actions that can happen
to a member, searchable (or sortable) by user, including the email
or userID or whatever of which mod/owner did the actions. I think
that is what yahoo does. My ggroup is just a backup for a private
group on a private server. Server and owner were offline for a few
weeks so we went back to the gg - and I needed to invite new folks
or folks who had changed email since the last time it was used.

I would not mind expired ones needing manual deleting - especially
if I could "reopen" them (happened - the member was not quick enough
so I had to re-invite).

dg


locked Re: Downtime this morning

Judy F.
 

Hey Duane, follow my example and read all that stuff and then you can explain it to someone else and they will think you are sooooooo smart. LOL

Judy F.
SW Florida - USA

-----Original Message-----
From: Duane [mailto:txpigeon@gmail.com]
Sent: Friday, February 27, 2015 5:27 PM
To: beta@groups.io
Subject: [beta] Re: Downtime this morning

I appreciate you letting us know what's going on. I know it's a bit technical for some folks, but I'm a glutton for punishment. I enjoy reading all the gory details. They sometimes give me ideas on what to look for if something strange happens, here or on my own computer.

Thanks,
Duane


locked Site Updates #changelog

 

Changes to the site today:

  • Dealt with web server crash aftermath: made attachment encoding and email generation much more efficient.
  • It looks like the search cluster partitioned yesterday afternoon and became inconsistent. I changed the configuration to help prevent that and reindexed the last several days of messages.
  • Pending Member notices are now sent from groupname+owner@groups.io.
  • We were not detecting Gmail autoresponders/out-of-office notices correctly and were treating them as bounces instead. Fixed.
  • Changed 'Rescind Invite' to 'Cancel/Remove Invite'.

sweat_smile

Have a good weekend everybody!

Mark


locked Re: #suggestion

 

I've changed Rescind to "Cancel/Remove Invite", which seems better.

Thanks,
Mark


locked Re: Delivery Notification: Delivery has failed

 

Ok, I've changed it so that pending notices, and only pending notices, are sent from groupname+owner@groups.io

Thanks,
Mark


locked Re: Downtime this morning

Duane
 

I appreciate you letting us know what's going on. I know it's a bit technical for some folks, but I'm a glutton for punishment. I enjoy reading all the gory details. They sometimes give me ideas on what to look for if something strange happens, here or on my own computer.

Thanks,
Duane


locked Re: Downtime this morning

 

Here's a followup to this morning's downtime: It was caused by a message with a large attachment going to a group with a lot of members. More specifically, it was caused by some really inefficient code for attachment encoding. This overwhelmed the web server and the machine rebooted. Rebooting that way caused a lot of hanging connections to the database which did not clear on their own. Which meant the database had no available connections when the web server came back up. This repeated a few times.

I've re-written the offending code, which is now orders of magnitude faster. I'm also looking at some other optimizations. I still don't know why the database connections didn't clear themselves.

Anyways, things are back to normal.

Thanks,
Mark


locked Re: #suggestion

 

dg,

So for me, all I am used to, and all that I can think of
needing is the unaccepted invites list; no need to know
later if the request to join was initiated by me or the
member. What would you need that info for? (Seriously
curious).
My initial reaction was one of curiosity in the other direction: "why would you throw the information away?", either deliberately with a command, or automatically upon acceptance, or (as Mark originally intended) automatically some time after acceptance. Particularly since the table can be sorted by status, one can easily bring the ones that have not been accepted to the top of the list.

Thinking about your question, I don't really _need_ that information to be on the Invitations page - since the actions (invite, rescind, accept) will presumably be in the Activity log I can go search them out there if I want to for some reason.

The page tab is titled "Outstanding Invitations", reflecting Mark's original intent to age out the Accepted invitations. And perhaps if the invitations expire after some time, age out the expired ones too.

-- Shal


locked Re: Downtime this morning

Duane
 

Naturally, that's the time I chose to check on something! ;>) I knew it would be back soon, so didn't worry about it.

Duane


locked Re: Delivery Notification: Delivery has failed

Laurence Taylor
 

Mark Fletcher <markf@corp.groups.io> wrote:

Right now, all member notices, like this one, are sent from ignore@groups.io,
which is a blackhole. Should I change that to group+owner@groups.io? We're
talking things like the welcome, pending sub, rejected sub, goodbye and
banned messages.
All such messages should come from the owner address. With the possible
exceptyion of the banning notice, they could all have - or even ask for
- valid responses.

If there is a demand for having unreplyable notifications, perhaps this
could be made an option when creating the message.

--
rgds
LAurence
<><


locked Downtime this morning

 

Hopefully you didn't notice, but the service was down from about 8:20am until a little after 9am. The main web server rebooted a couple of times and there were hanging connections to the database. I'm investigating what happened now, and I apologize if I don't get to beta & support email until this afternoon.

Thanks,
Mark


locked Re: #suggestion

 

The ones that have accepted the invitation will disappear from the outstanding invitations list after a certain period of time.

Trish

On Fri, Feb 27, 2015 at 9:36 AM, Frances <travel@...> wrote:
Hi

Sounds like some people would prefer that the “paper trail” stay. Others wish to delete names that are dealt with.

Can we not automatically delete those that have accepted and still be able to delete names if we wish?

Frances

> On Feb 27 15, at 1:27 AM, Shal Farley <shal@...> wrote:
>
> dg,
>
>>> Delete from list might confuse people.
>>> Cancel invitation?
>>
>> All seem to intimate that the invited is no longer welcome.
>
> Well, that would apparently be true if a moderator rescinds an invitation whose status is still "Sent". If the invitee has already "Accepted", and is no longer welcome, the moderator must remove him/her from the Members list.
>
>> Does anyone want to know who has been added and who
>> was truly "rescinded"?
>
> I like having both the Sent (not yet accepted) and Accepted invitations listed there. Come to think of it, I would even support the idea of having rescinded invitations stay in the list, with that status, so I'd have a record of who I changed my mind about.
>
> -- Shal
>
>
>
>
>
>








locked Re: #suggestion

 

On 2/26/2015 10:27 PM, Shal Farley wrote:
I like having both the Sent (not yet accepted) and Accepted invitations listed there. Come to think of it, I would even support the idea of having rescinded invitations stay in the list, with that status, so I'd have a record of who I changed my mind about.
I guess that since I have never, AFAIK, used Invite in YG,
I'm used to GG - the name disappears from the list when the
person accepts there.

MailMan installations I've used allow direct add.

So for me, all I am used to, and all that I can think of
needing is the unaccepted invites list; no need to know
later if the request to join was initiated by me or the
member. What would you need that info for? (Seriously
curious).

dg


locked Re: #suggestion

Frances
 

Hi

Sounds like some people would prefer that the “paper trail” stay. Others wish to delete names that are dealt with.

Can we not automatically delete those that have accepted and still be able to delete names if we wish?

Frances

On Feb 27 15, at 1:27 AM, Shal Farley <shal@roadrunner.com> wrote:

dg,

Delete from list might confuse people.
Cancel invitation?
All seem to intimate that the invited is no longer welcome.
Well, that would apparently be true if a moderator rescinds an invitation whose status is still "Sent". If the invitee has already "Accepted", and is no longer welcome, the moderator must remove him/her from the Members list.

Does anyone want to know who has been added and who
was truly "rescinded"?
I like having both the Sent (not yet accepted) and Accepted invitations listed there. Come to think of it, I would even support the idea of having rescinded invitations stay in the list, with that status, so I'd have a record of who I changed my mind about.

-- Shal






locked Re: Delivery Notification: Delivery has failed

christopher hallsworth <challsworth2@...>
 

You could just change the pending sub to
as the others would not require a response.

On 26 Feb 2015, at 22:37, Mark Fletcher <markf@corp.groups.io> wrote:

On Thu, Feb 26, 2015 at 12:41 PM, christopher hallsworth <challsworth2@...> wrote:
A list I have just subscribed to had a pending application which I had to fill out. It looks like the owners/moderators did not get my response as per the below message. As you can see, this forward has been edited to not personally identify anybody either by name or email address.


Right now, all member notices, like this one, are sent from ignore@groups.io, which is a blackhole. Should I change that to group+owner@groups.io? We're talking things like the welcome, pending sub, rejected sub, goodbye and banned messages.

Thanks,
Mark



locked Re: Email command to turn digest mode on or off?

Judy F.
 

Yes, I would do the latter, but was thinking about those that didn't want to
access the group like Duane mentioned.

I like the Help page idea for having the information available.

Thanks Shal.

Judy F.
SW Florida - USA

-----Original Message-----
From: Shal Farley [mailto:shal@roadrunner.com]
Sent: Friday, February 27, 2015 1:10 AM
To: beta@groups.io
Subject: RE: [beta] Re: Email command to turn digest mode on or off?

Judy,

Duane, I would think they have to be somewhere so anyone wanting to do
one of those things knows what address so to speak is.
Perhaps only in a help page. If you're already at the group's pages it is
simpler to click on "Subscription" and change the setting directly.

Or add them under the "Group Email Addresses" heading on the group's home
page, to go with the Post, Subscribe, Unsubscribe, Group Owner, and Help
addresses that are listed there now.

-- Shal


locked Re: Delivery Notification: Delivery has failed

christopher hallsworth <challsworth2@...>
 

That's my thinking. The reply should go to
and not

On 27 Feb 2015, at 04:42, Steph <hsrsp@...> wrote:

I would use the owner's address.

Sent: Thursday, February 26, 2015 4:37 PM
Subject: Re: [beta] Fwd: Delivery Notification: Delivery has failed

On Thu, Feb 26, 2015 at 12:41 PM, christopher hallsworth <challsworth2@...> wrote:
A list I have just subscribed to had a pending application which I had to fill out. It looks like the owners/moderators did not get my response as per the below message. As you can see, this forward has been edited to not personally identify anybody either by name or email address.


Right now, all member notices, like this one, are sent from ignore@groups.io, which is a blackhole. Should I change that to group+owner@groups.io? We're talking things like the welcome, pending sub, rejected sub, goodbye and banned messages.

Thanks,
Mark


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locked Re: #suggestion

 

dg,

Delete from list might confuse people.
Cancel invitation?
All seem to intimate that the invited is no longer welcome.
Well, that would apparently be true if a moderator rescinds an invitation whose status is still "Sent". If the invitee has already "Accepted", and is no longer welcome, the moderator must remove him/her from the Members list.

Does anyone want to know who has been added and who
was truly "rescinded"?
I like having both the Sent (not yet accepted) and Accepted invitations listed there. Come to think of it, I would even support the idea of having rescinded invitations stay in the list, with that status, so I'd have a record of who I changed my mind about.

-- Shal


locked Re: Email command to turn digest mode on or off?

 

Judy,

Duane, I would think they have to be somewhere so anyone wanting to do
one of those things knows what address so to speak is.
Perhaps only in a help page. If you're already at the group's pages it is simpler to click on "Subscription" and change the setting directly.

Or add them under the "Group Email Addresses" heading on the group's home page, to go with the Post, Subscribe, Unsubscribe, Group Owner, and Help addresses that are listed there now.

-- Shal


locked Re: #suggestion

 

Frances,

It really is only housekeeping - getting the name off a specific page,
so that we can see which ones have not joined yet.
You don't need to waste time pruning the list for that, just click on the word "Status" to sort the "Sent" invites to the top (or click twice if the first time is the wrong-way up).

-- Shal