Date   

moderated Re: EarthLink

Chris Jones
 

On Tue, Mar 5, 2019 at 04:36 AM, Mark Fletcher wrote:
I've been trying to get Earthlink to unblock us.
Mark; Having carried out some investigation within the group I moderate I have identified a possible gap in Groups.io functionality.

If I sort members by Bouncing one of the Actions I have available is Send Bounce Probe. If, however, I sort by email provider (i.e. by putting something like earthlink in the Search box) I can find all those members with (in this case) earthlink email addresses. This returned 6 members, 3 of whom are Bouncing and 3 not. However, because I sorted by something other than Bouncing, Send Bounce Probe is not one of the available actions.

Would it be possible to make Send Bounce Probe an available action based on whether or not the member concerned has a Bouncing flag, rather than the search route used to find them? When ISP - specific delivery problems are an issue having the ability to do this might prove very useful and less time - consuming.

Chris.


moderated Re: (from beta) Bulk reminders for NCs #suggestion

 

On Tue, Mar 5, 2019 at 10:44 PM, Shal Farley wrote:
That catastrophe happened about a decade ago on Yahoo Groups.
Shal, this is indeed totally deja-vu. I don't know why I can't remember it. You've explained it to me at least three times before. :)
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: (from beta) Bulk reminders for NCs #suggestion

 

J,

So I guess I'm not wrapping my head around your suggestion here:
"Perhaps the Pending Subscription notice could somehow be used as an
alternative to the address confirmation email."
In retrospect I'm not so sure that made sense.

It certainly wouldn't for a +subscribe, as the Pending Subscription notice isn't sent until after the confirmation has been acted upon. I was thinking about the web Request flow, but even there I'm not certain exactly when it is sent.

Anybody can easily go to the site and apply with various people's
addresses, but it seems much harder to spoof emails.
So far at least one uses the site manually, one application at a time. Whereas crooks have long had the automation to send emails by the millions, each with an address to and spoofed from their long lists of collected victim addresses.

That catastrophe happened about a decade ago on Yahoo Groups. Some crooks put together the web automation to create new accounts and new groups by the millions, abusing Yahoo Groups servers to blast out spam.

Shal


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

Mark,

I think that showing the buttons, but disabled, is a better indicator
that you can't do something.
For cases like this, where the inability is circumstantial, I concur with J that disabled (and desaturated, or "greyed out") is preferable. Especially in a case like this where the reason it is disabled is manifest on the page: you can see that there's nothing to compare with.

(I wonder if that's a good design rule: ensure that the reason why a control is disabled is visible. Either implicitly, as with the Compare button, or explicitly when needed.)

The opposite case are things like the Admin pages not being present at all for a Member (as opposed to mod or owner). The change of Role is a major change in the semantics of the site, and for most users something that never happens. Leaving something completely out of their control visible but disabled would be pointless and would generate needless questions.

In between are things controlled by moderator permissions. I think these are more like member/mod distinctions (except possibly for mods with the permission to Set Moderator Permissions). If those are currently hidden (I haven't checked) I'd probably leave them that way.

Shal


moderated Re: EarthLink

Termicat
 

I have a charter.net person too and I can not seem to get her to understand that she has to complain to Charter. I am gathering that Spectrum and Charter are related some how.
 
Wish I could get her to complain. She is now using a Gmail email, but I think it is still coming through Charter, not sure.
 
Termi
 
 

----- Original Message -----
From: J_Catlady <j.olivia.catlady@...>
Reply-To: <main@beta.groups.io>
To: <main@beta.groups.io>
Sent: 3/5/2019 5:57:38 AM
Subject: Re: [beta] EarthLink

On Tue, Mar 5, 2019 at 05:10 AM, CW Bill Rouse wrote:
My suggestion is to document all of the EarthLink issues and pass them on to groups.io members with EarthLink email accounts
For a long time (at least a year or two), I've warned new members who apply with earthlink accounts to use another email address if they possibly can. I have no earthlink members left, but I do have a couple of mindspring members, having forgotten that it's the same thing.

My bouncing mindspring members have now unbounced, but I have a charter.net member who is continuing to bounce. I don't think that was part of the earthlink list, so it's probably a different issue.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

I meant disabling it is best. I assume that means you grayed it out. As long as it’s disabled, no matter how. 😊


On Mar 5, 2019, at 12:45 PM, J_Catlady via Groups.Io <j.olivia.catlady@...> wrote:

Mark, 

Great. I totally agree that graying out is the best way


On Mar 5, 2019, at 12:39 PM, Mark Fletcher <markf@corp.groups.io> wrote:

On Mon, Mar 4, 2019 at 3:26 PM J_Catlady <j.olivia.catlady@...> wrote:
Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.

I've changed it so that it's disabled now if there's only one revision. This matches the behavior when viewing wiki revisions.

Why have the button at all? I used to not display buttons if that functionality wasn't available (like if you didn't have permission to upload a file to the files area, I wouldn't even show the Upload button). But it seems that was confusing for people (where's the Upload button? would be a question I got a lot of). I think that showing the buttons, but disabled, is a better indicator that you can't do something. Happy to be proven wrong, of course.

Thanks,
Mark

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

Mark, 

Great. I totally agree that graying out is the best way


On Mar 5, 2019, at 12:39 PM, Mark Fletcher <markf@corp.groups.io> wrote:

On Mon, Mar 4, 2019 at 3:26 PM J_Catlady <j.olivia.catlady@...> wrote:
Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.

I've changed it so that it's disabled now if there's only one revision. This matches the behavior when viewing wiki revisions.

Why have the button at all? I used to not display buttons if that functionality wasn't available (like if you didn't have permission to upload a file to the files area, I wouldn't even show the Upload button). But it seems that was confusing for people (where's the Upload button? would be a question I got a lot of). I think that showing the buttons, but disabled, is a better indicator that you can't do something. Happy to be proven wrong, of course.

Thanks,
Mark

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

On Mon, Mar 4, 2019 at 3:26 PM J_Catlady <j.olivia.catlady@...> wrote:
Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.

I've changed it so that it's disabled now if there's only one revision. This matches the behavior when viewing wiki revisions.

Why have the button at all? I used to not display buttons if that functionality wasn't available (like if you didn't have permission to upload a file to the files area, I wouldn't even show the Upload button). But it seems that was confusing for people (where's the Upload button? would be a question I got a lot of). I think that showing the buttons, but disabled, is a better indicator that you can't do something. Happy to be proven wrong, of course.

Thanks,
Mark


moderated Re: Earthlink

 

Very helpful! (I assume, though, that because of the blocking, "send message" wouldn't work and it needs to be sent outside the system through regular email.)
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Earthlink

Sharon Villines
 

One of my  members wrote out these instructions for unblocking  your Earthlink account that may be useful to other moderators:

If Earthlink is blocking your email from Groups.io follow these steps to clear the block:

STEP 1 - unbounce your account with groups.io

A few days ago, you were sent an email from groups.io with instructions to unbounce your account. There is a link at the bottom of that email. Just click it and your account with groups.io will be restored. 

STEP 2 - unblock your account with Earthlink

You will probably also have to send an email to Earthlink to get them to unblock your account so it will receive messages from groups.io again. Use the following information exactly as written below. I started to get TVC emails shortly after sending the “unblock” message to Earthlink, so you probably will, too.


Subject:  Blocked 66.175.222.12

Body of email (copy and paste):

Mar 1[tvc] Gas leak550 IP 66.175.222.12 is blocked by EarthLink. Go to earthlink.net/block for details.
Mar 1[tvc] Update about lights550 IP 66.175.222.12 is blocked by EarthLink. Go to earthlink.net/block for details.
Mar 1[tvc] TVCs water usage - Urgent550 IP 66.175.222.12 is blocked by EarthLink. Go to earthlink.net/block for details.
Feb 28[tvc] Update about lights550 IP 66.175.222.12 is blocked by EarthLink. Go to earthlink.net/block for details.



moderated Re: EarthLink

 

On Tue, Mar 5, 2019 at 05:10 AM, CW Bill Rouse wrote:
My suggestion is to document all of the EarthLink issues and pass them on to groups.io members with EarthLink email accounts
For a long time (at least a year or two), I've warned new members who apply with earthlink accounts to use another email address if they possibly can. I have no earthlink members left, but I do have a couple of mindspring members, having forgotten that it's the same thing.

My bouncing mindspring members have now unbounced, but I have a charter.net member who is continuing to bounce. I don't think that was part of the earthlink list, so it's probably a different issue.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: EarthLink

CW Bill Rouse
 

My personal problem with EarthLink is one of their users forwarded an EarthLink email address to my personal Gmail address. I contacted EarthLink support about this and they said that without the password of their user, they could do nothing. I set up a Gmail filter which automatically delets the emails.

The fact that a user can automatically forward emails to accounts they do not control tells volumes about EarthLink. The additional fact that their support follows the rule of "see no evil, hear no evil, do nothing," tells even more.

My EarthLink issue has nothing to do with your issue, but I hope that you will have better luck with this issue than I did with mine. 

My suggestion is to document all of the EarthLink issues and pass them on to groups.io members with EarthLink email accounts .

Bill


moderated EarthLink

 

Hi All,

I've been trying to get Earthinlink to unblock us. They responded on Friday that they had unblocked us, but I’ve continued to receive reports over the weekend of blocking. I did hear from someone this evening that mail is flowing again. 

I unfortunately have no idea why they were(are?) blocking us.

Thanks,
Mark


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

On Mon, Mar 4, 2019 at 06:26 PM, Gerald Boutin wrote:
If you don't want the original left around, I'd rather have that done up front when the edit is being done.
Oh, I see what you're saying (was rushing before). You mean that in the case where you want the original gone, it would be easier to specify that at the start of the edit. I agree but might be a bit convoluted to implement.
 
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

It's useful because sometimes you don't want the original gone. In fact, it was a big fight to get this functionality implemented (deletion of edits). Sometimes inappropriate info is posted and you want to permanently redact it. Other times you just want to fix a typo. Big difference.

Anyway, my main point is the compare button. I'm done. :-)

On Mon, Mar 4, 2019 at 6:26 PM Gerald Boutin <groupsio@...> wrote:
Now that I follow what you did, I see what you mean. I never realized this functionality existed. I also find it unintuitive and rather convoluted.

If you don't want the original left around, I'd rather have that done up front when the edit is being done.

--
Gerald


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

Gerald Boutin <groupsio@...>
 

Now that I follow what you did, I see what you mean. I never realized this functionality existed. I also find it unintuitive and rather convoluted.

If you don't want the original left around, I'd rather have that done up front when the edit is being done.

--
Gerald


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

because the button doesn’t do anything. Like I said, not a huge deal but you can actually click on the butto now when there only one existing revision (= version) and for a moment I wondered whether it would let you compare with deleted versions, which would be bad. I was reassured to find out that it was just a no-op. So better to remove confusion and do away with it.


On Mar 4, 2019, at 6:07 PM, J_Catlady via Groups.Io <j.olivia.catlady@...> wrote:

Yes, useful when there more than one version. But I frequently delete the original when I edit. Click on ‘more’ then ‘delete this edit.’ I think the compare button would be better grayed-our or gone when there only one version left.


On Mar 4, 2019, at 6:03 PM, Gerald Boutin <groupsio@...> wrote:

On Mon, Mar 4, 2019 at 07:26 PM, J_Catlady wrote:
Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.
I'm not sure how you managed to delete a revision, but "Compare Revisions" for me is useful when there is one revision. I like seeing what was changed from the original.
 
--
Gerald

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

 

Yes, useful when there more than one version. But I frequently delete the original when I edit. Click on ‘more’ then ‘delete this edit.’ I think the compare button would be better grayed-our or gone when there only one version left.


On Mar 4, 2019, at 6:03 PM, Gerald Boutin <groupsio@...> wrote:

On Mon, Mar 4, 2019 at 07:26 PM, J_Catlady wrote:
Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.
I'm not sure how you managed to delete a revision, but "Compare Revisions" for me is useful when there is one revision. I like seeing what was changed from the original.
 
--
Gerald

--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu


moderated Re: remove "compare revisions" button when there's only one version of message #suggestion

Gerald Boutin <groupsio@...>
 

On Mon, Mar 4, 2019 at 07:26 PM, J_Catlady wrote:
Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.
I'm not sure how you managed to delete a revision, but "Compare Revisions" for me is useful when there is one revision. I like seeing what was changed from the original.
 
--
Gerald


moderated remove "compare revisions" button when there's only one version of message #suggestion

 

Not a big deal, but I just noticed that the "Compare Revisions" button under the revision history of a message (reached by clicking on the blue "Edit" button) doesn't go away even if all revisions have been removed except one.
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

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