Chris,

This has been brought up before.  There's even an entry on the TODO list to cover it, https://trello.com/c/dIIABeqs/150

Duane

Mark; I don't think this has been raised before, but if it has then I apologise...

There is an anomaly in what appears (or more correctly doesn't appear) in the Activity Log, illustrated by this very recent example.

1. A potential member sent in an inadequate response to the Pending Subscription Message.
2. I initiated a follow - up enquiry to the applicant from the web UI, which resulted in...
3. The prospective member sent in a much better response, to which...
4. I replied using the "Reply" function on the message stored in the Activity Log generated by 3. 

Numbers 1 & 3 above resulted in entries appearing the Activity Log, but numbers 2 and 4 did not.

This seems wrong; should it ever be necessary it is impossible to follow an audit trail where one half of the exchanges are not logged - not even their existence, never mind the content. The "Actions List" includes Messages to +owner but there is nothing listed (as far as I can see) for Messages sent by Owner.

Is this "missing action" deliberate or an oversight? IMHO it would be much better if both sides of any exchange appeared in the Activity Log.

Regards,

Chris

I think you can moderate just one person. Go to Members. Select the member. Change their posting privilege.

Only Owners and empowered Moderators can moderate individual members

Posting Privileges
Use Group Moderation Setting
Override: not moderated
Override: moderated
Override: new user moderated
Override: not allowed to post

On Tue, Sep 18, 2018 at 02:29 AM, Marvin Hunkin wrote:

the only way to then get rid of the spoofer, which was extreme, on
techtalk-chat, was to put the whole group in moderation.

Yes, it is the only way. I run my own mailserver, I know all the technical details of email. I have my whole group on moderation for years (indefinitely) because of a spoofer. A spoofer has the choice between all the mailservers your group members use. If groups.io tries to impose strict incoming email policies, lots of legitimate members of other groups will become unable to post via email.

--
Lena

Hi

I think you can moderate just one person. Go to Members. Select the member. Change their posting privilege.

Posting Privileges
Use Group Moderation Setting
Override: not moderated
Override: moderated
Override: new user moderated
Override: not allowed to post

Frances

On Mon, Sep 17, 2018 at 05:32 PM, Jim Higgins wrote:

We think enough alike that you probably need to be a bit worried. ;-)

Oh, I've been worried about my mental state for decades now!!   I guess so long as I am worried I have little to worry about.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore

Received from Brian Vogel at 9/17/2018 08:52 PM UTC:

I agree, 100%, with there being no substitute for direct contact with members who behave so badly that suspension is being considered. Banning, though, only occurs...

[ snipped for brevity ]

We think enough alike that you probably need to be a bit worried. ;-)

Jim H

On Mon, Sep 17, 2018 at 05:14 PM, Joseph Hudson wrote:

I think some of you're missing the point. The point was, that I was using a Mac with voiceover. Which is a screen reader that the blind and visually impaired use in order to read the screen on the computer.

And I think you miss the point, even though others (including myself) are not screen reader users that this could be a flaw in VoiceOver or Safari or, of course, the Google Survey Form itself.

I teach JAWS as one of my primary ways of making income (and am fully sighted, for the record).  The first thing I teach my students is that you cannot assume that anything is a JAWS problem versus a browser problem versus a webpage problem (and sometimes it's a combination of the two) without trying other browsers with the same webpage and other screen readers with your chosen browser, and alternative browsers, if the problem persists.

Sometimes you can find the fix is working with an alternative.  Sometimes you find precisely where the problem lies, and know who to report it to.  But that's incumbent on you, who relies on assistive technology, to be able to do the troubleshooting that, unfortunately, comes with the territory.   The world at large is not likely to know the first thing about it nor, sadly, care unless you can make them focus on the issue as exactly as you can.  Being a Mac user with VoiceOver puts you into minority of a minority to begin with position, which makes it even more likely that you will have to be able to get others to focus on what needs to be fixed once you find it.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore

I think some of you're missing the point. The point was, that I was using a Mac with voiceover. Which is a screen reader that the blind and visually impaired use in order to read the screen on the computer. This right here, it was white was brought up on GMF about us having our own forum so that we can discuss our own issues pertaining to groups.Io now, I can see everything else just finds it since question number one was unable to be answered because there was no edit field to typing. I was not able to make Google forms act correctly, when trying to type my answer for the question. Everything else was fine. And I think that each and everyone of our opinions is definitely needed here.

I had no trouble answering it at all. Ilene

We need a survey to ask how hard answering the survey was. ;p
--
J

Messages are the sole opinion of the author, especially the fishy ones.
My humanity is bound up in yours, for we can only be human together. - Desmond Tutu

Just reporting that it worked fine for me under Chrome (and not using a screen reader).

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore

On Mon, Sep 17, 2018 at 01:23 PM, Jim Higgins wrote:

I don't think there's any substitute for direct contact with members who behave so badly that suspension or banning - two entirely different things - are being considered.

I agree, 100%, with there being no substitute for direct contact with members who behave so badly that suspension is being considered.

Banning, though, only occurs, both in my personal opinion and in my experiences with same, for offenses so egregious and so clearly against the venue's formal rules and customs that no "direct contact" other than a notice stating, "You have been banned and cannot appeal due to [reason here]," is sent.

On one venue where I moderate, as an example, spamming is strictly forbidden.  If a member joins and their first post is spam, and unquestionable spam with not a shred of doubt about it, they are simply banned.  No notice is given at all.

For someone bends or breaks a rule, or has an uncharacteristic but serious outburst (not a simple fit of pique, which should be tolerated among adults), they get a warning, and often in public.  If they persist in the heat of that moment, they get a private sterner warning and are put on moderated status before it's sent, and are told they are being moderated.   If they persist after that, whether in a private response to the moderation notice or as soon as moderation is lifted, they're banned and sent a notice saying so, without explanation, because by that point they absolutely know why they've been banned based on what has come before.

None of the above, other than spammer banning, happens at all often.  I can only think of one non-spammer banning in all the groups.io groups I frequent in the entire time I've been here, which I think has been since opening week.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore

I’m using Mac OS High Sierra and Safari. I had no problem filling in the fields.

Sharon
----
Sharon Villines
TakomaDC@Groups.io
"Neighbors Talking to Neighbors”
Takoma Park DC and MD

Hello Joseph, I just did the survey with jaws but I had a heck of a time
doing it.

Yeah well I'm not talking about Boyd. I'm talking about voiceover which is apples version of a screen reader. I'm glad that you were able to answer the question. But I was unable to type in the answer area to answer the question that's the point I was trying to make. I see I'm getting nowhere.

On Sep 17, 2018, at 2:14 PM, Joseph Hudson <jhud7789@twc.com> wrote:

Michael I could've answered all the other questions. Question one would've been left unanswered which most certainly things every question is required before submitting.

The first question was:
"How many years have you been moderating groups (on Groups.io and elsewhere)?"

I had no problem answering: 18 years
I might be missing something, but I would guess you could skip that or any other question and if an answer were required it would tell you that when you submitted...

Because put some want was the only thing I was having an issue with. Otherwise the survey would've been submitted.

I am using voice over, on my MacBook Pro 2000 14 model.

I don’t know anything about voice over, other than VOIP is a way to make phone call with your computer over the Internet...

What's the latest version of high Sierra. I have not upgraded to 10.12 yet.

OS 10.13.6
Safari (browser) latest is 12.0

Michael I could've answered all the other questions. Question one would've been left unanswered which most certainly things every question is required before submitting. Because put some want was the only thing I was having an issue with. Otherwise the survey would've been submitted. I am using voice over, on my MacBook Pro 2000 14 model. What's the latest version of high Sierra. I have not upgraded to 10.12 yet.