Date   

moderated Re: Unsubscribed because a message to them was marked as spam

Bob Bellizzi
 

Thanks Shal,
But we average about 50-60 newbies each month and quite a few unsubbed for spam were usually in that group.
It seems that the services most often doing this are Hotmail, RoadRunner, Yahoo, Yahoo based services (all att domains, Verizon)
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Site updates #changelog

 

Mark,

* NEW: Added a section to the Help about the FBL and people being
removed because of spam.
In the last sentence I would change "And they know" to "The email also lets them know".

I'd also shorten the link text in the left column to "Removed because of Spam". It is the longest text, and overlaps the main text if the window is too narrow.

Shal


moderated Re: Going to groups directly from browser's address bar

 

Thanks for that clarification. I think this is a huge boon! 


On Aug 18, 2018, at 10:29 AM, Toby Kraft <toby@...> wrote:

The point is - your group's home page can be accessed as <groupname>.groups.io instead of groups.io/g/<groupname> which is simpler (no "/"s in the URL, eg there is no path following the host/domain name).
I tried both http and https and both worked correctly.  I think this used to work, got broke somewhere along the line and is now fixed.  
It's nothing more than a slight convenience and can be simply ignored if you like.  The nickname for our group is "ecn" so I can tell people our site is "ecn.groups.io" which is way easier to write/say than one with a couple of '/'s.  My 2¢ worth..
Toby

--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Going to groups directly from browser's address bar

Toby Kraft
 

The point is - your group's home page can be accessed as <groupname>.groups.io instead of groups.io/g/<groupname> which is simpler (no "/"s in the URL, eg there is no path following the host/domain name).
I tried both http and https and both worked correctly.  I think this used to work, got broke somewhere along the line and is now fixed.  
It's nothing more than a slight convenience and can be simply ignored if you like.  The nickname for our group is "ecn" so I can tell people our site is "ecn.groups.io" which is way easier to write/say than one with a couple of '/'s.  My 2¢ worth..
Toby


moderated Re: override user posts

Chris Jones
 

On Sat, Aug 18, 2018 at 05:21 PM, Steve wrote:
1-  It would be nice to either force displayed messages in a default font at my location or have the program force a default font.  It gets hard to read when some posts come in oversize because the sender is trying to make a point or just showing off.
A third option might be that they have sight problems and have to set their font to a large size to see what they have typed.

However your 2nd point is entirely valid...

Chris


moderated Re: Unsubscribed because a message to them was marked as spam

Bruce Bowman
 

On Fri, Aug 17, 2018 at 09:24 PM, Patty Sliney wrote:
I am not getting any notices of list members unsubbed for marking a message as spam. 
Go to Subscription>Notifications and make sure "Email when a member joins/leaves this group" is checked.

This is not a feature request. Please post such inquiries to GroupManagersForum.

Regards,
Bruce


moderated Re: Chats

Duane
 

The date isn't necessary for today and will be added if the chat spans additional days.

Duane


moderated Re: Going to groups directly from browser's address bar

Chris Jones
 

On Sat, Aug 18, 2018 at 05:15 PM, J_Catlady wrote:
Huh?
I don't think I could have put that any better. Firstly the statement Now, I can go to http://groupname.groups.io is incorrect; it returns a list of things that (in my case) Google has found in respect of the group I moderate. To have any chance of working it has to be https... which makes a world of difference.to the outcome.

I still don't know what the "point" actually is anyway; I have a shortcut on this PC (ditto the laptop used when I am elsewhere) which takes me to a (Groups.io) list of all my groups from which I can go to the message page of my choice. No typing in the browser at all.  

Chris ("Puzzled of Northern England")


moderated Re: override user posts

 

Steve,

1- It would be nice to either force displayed messages in a default
font at my location or have the program force a default font.
Settings -> Message Formatting -> Normalize HTML Emails

2- I have users who after being asked nicely still send graphics in
their signature block.
I agree.
https://beta.groups.io/g/main/message/15545

Shal


moderated override user posts

 

Two really annoying things I'm getting from groups I either belong to or administer

1-  It would be nice to either force displayed messages in a default font at my location or have the program force a default font.  It gets hard to read when some posts come in oversize because the sender is trying to make a point or just showing off.  /snark
2-  I have users who after being asked nicely still send graphics in their signature block.  These end up in the photo archive and besides being annoying to remove clutter up the archive and make finding real photos and graphics difficult.

Steve L


moderated Re: Going to groups directly from browser's address bar

 

Huh?
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Going to groups directly from browser's address bar

Christopher Hallsworth <challsworth2@...>
 

Hello to the list.

I think Mark's idea of going to groups directly from the browser's address bar is a good one. This makes, for example posting to specific groups easier. Now, I can go to http://groupname.groups.io, select new topic from the bottom of the page, and bingo! I can post a new topic with ease. Try it folks.


moderated Chats

 

Mark, just trying out "chats" on a family caregiver group.  I notice that there are no dates included with chats, only times.  Can dates be added please??
--
 
Eric Snyder
recessions.worth.airstrikes
p: (613) 656-4111  m: (613) 862-4111
w: snyderthorn.com  e: Eric@...
   


moderated Re: Site updates #changelog

 

If there is the option to disable hashtags, what exactly would that mean? Specifically, I'm wondering what would happen if there are hashtags already in use and then the group changes to "disable hashtags." What happens to the hashtags page, for example? Would it be truly eliminated or would it just become invisible? Similarly, if the group changes back to undisable hashtags after they've been disabled, are the messages with #xyz suddenly (or again) treated as if they have hashtags?
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Site updates #changelog

Tom Vail
 

I would like to see one more option: Disable hashtags.

When selected, "#anything" would be treated as plain text.  Also when selected, as with other options like Directory, the #Hashtags tab would not be displayed.

I "own" 2 groups.  One of them uses hashtags extensively.  The other one not at all.  For the "Not at all" group the tab just creates confusion and questions.  If the user understands what hashtags do, they try to use them.  If they don't it becomes a question of "That is a hashtag?"  In either case, it creates questions which require time to deal with.

Peace,
Tom


moderated Site updates #changelog

 

Changes to the site this week:

  • SYSADMIN: Upgraded the main database instance.
  • BUGFIX: For groups without subgroups, you can now go to https://groupname.groups.io, and it will redirect correctly.
  • BUGFIX: Fixed escaping of special characters in search query strings.
  • BUGFIX: Fixed two bugs in the DKIM verifying library we use.
  • BUGFIX: The 'Bulk Remove' button was being shown to some moderators who didn't have the right permission to use it (they were not able to actually use the feature).
  • NEW: Added a section to the Help about the FBL and people being removed because of spam.
  • NEW: When viewing a subgroup where you aren't subscribed, but you are a mod/owner of the parent group, the tag on the sidebar will now say 'Parent Mod' or 'Parent Owner'.
  • CHANGE: Tweaked the sidebar width in certain instances, making it a little larger.
  • BUGFIX: Disabled the 'Subscribe to Calendar' button for subgroups where you are not a subscriber (but are owner of the parent group).
  • CHANGE: Parallelized updating the DNS servers to speed subgroup creation up.
  • BUGFIX: Fixed a problem with repeating event reminders that could cause some of them to not be sent.
  • BUGFIX: Fixed some labels on the group settings page for screen readers.
  • CHANGE: Added wording on Display Name edit pages: "Note: When you post, your email address is also shown to group members who receive messages via email."
  • NEW: On the pending message screen, if you use the Approve & Unmoderate Button to approve messages from non subscribers, a dialog will now pop up telling you that these people cannot be unmoderated (because they're not members).
  • CHANGE: Upgraded Go toolchain from 9.4 to 10.3. This unexpectedly broke several parts of the web site that dealt with uploading files. Fixed.
  • SYSADMIN: Upgraded main bastion host.
  • CHANGE: Don't fig leaf email addresses when viewing source.
  • NEW: Adding Authentication-Results header line showing DKIM/SPF tests. Only visible when viewing message source in the archives.
  • SYSADMIN: Renewed *.groups.io ssl certificate.
  • CHANGE: When posting a message, ignore returns clicked when editing the subject.
  • BUGFIX: When viewing or editing an individual database row that has a date column, the date displayed would always be today.
  • BUGFIX: When viewing or editing an individual database row that has an empty date column, the date displayed would always be today.

Have a good weekend everyone.

Mark


moderated Re: Site updates #changelog

 

"Once the user does get the email and follows up and makes the requested correction, the post goes through. "
That's not what happened in my group member's case, according to her. She made the correction and the post did not go through. There was nothing in pending, and I got no notification. She made the same correction via a new email message (and I believe her - the person is very smart and meticulous, although I will send the relevant details to Mark at support to verify this) and it then went through. 

On Fri, Aug 17, 2018 at 8:33 PM, Gerald Boutin <groupsio@...> wrote:
On Fri, Aug 17, 2018 at 11:22 PM, J_Catlady wrote:
Re-reading her message more closely, on top of everything it actually seems like this is a bug. She apparently(?) corrected her message to have an allowed hashtag, but that didn't work. She was told it was awaiting release, but I never got anything about it. She finally, according to what she says here, just resent a new message through email. So if what she's saying is right, the system for correcting a hashtag to an allowable one is not functioning.
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

I just checked again to see what what happens when a user tries to use a new hashtag and that isn't allowed. If done online, there is a dropdown called "Tags" to pick from valid hashtags. If the user insists on entering a new one in the subject line, there is an error message saying it is not allowed.

If the user is making the post via email, the user is sent an email explaining the issue and requesting it be corrected by clicking on a link. That is not a reply to the original email and can easily end up in a spam bin. Once the user does get the email and follows up and makes the requested correction, the post goes through. So, it is working as designed for these cases. Perhaps with moderation in force, not so much.

My recommendation is to not use the "bounce" option and just use the "strip" option. At least the message gets through.

--
Gerald



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Site updates #changelog

Gerald Boutin <groupsio@...>
 

On Fri, Aug 17, 2018 at 11:22 PM, J_Catlady wrote:
Re-reading her message more closely, on top of everything it actually seems like this is a bug. She apparently(?) corrected her message to have an allowed hashtag, but that didn't work. She was told it was awaiting release, but I never got anything about it. She finally, according to what she says here, just resent a new message through email. So if what she's saying is right, the system for correcting a hashtag to an allowable one is not functioning.
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

I just checked again to see what what happens when a user tries to use a new hashtag and that isn't allowed. If done online, there is a dropdown called "Tags" to pick from valid hashtags. If the user insists on entering a new one in the subject line, there is an error message saying it is not allowed.

If the user is making the post via email, the user is sent an email explaining the issue and requesting it be corrected by clicking on a link. That is not a reply to the original email and can easily end up in a spam bin. Once the user does get the email and follows up and makes the requested correction, the post goes through. So, it is working as designed for these cases. Perhaps with moderation in force, not so much.

My recommendation is to not use the "bounce" option and just use the "strip" option. At least the message gets through.

--
Gerald


moderated Re: Site updates #changelog

 

Re-reading her message more closely, on top of everything it actually seems like this is a bug. She apparently(?) corrected her message to have an allowed hashtag, but that didn't work. She was told it was awaiting release, but I never got anything about it. She finally, according to what she says here, just resent a new message through email. So if what she's saying is right, the system for correcting a hashtag to an allowable one is not functioning.
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Site updates #changelog

 

One correction: my group is now on moderation (due to a troll), so it's correct that her message, once corrected, would have been moderated and needed to be "released." However, I received no notice of the original message, anywhere. 

What about putting such messages into the pending queue for editing, with a comment about a disallowed hashtag? That seems preferable to having the system - completely outside the moderator's knowledge - ask the user to substitute a different hashtag. That could go on and on, with the member trying one hashtag and then another, and the mod still having no knowledge that it was even occurring. This leaves everyone in the dark.
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

10101 - 10120 of 27948