Date   

moderated Re: Site updates #changelog

 

Re-reading her message more closely, on top of everything it actually seems like this is a bug. She apparently(?) corrected her message to have an allowed hashtag, but that didn't work. She was told it was awaiting release, but I never got anything about it. She finally, according to what she says here, just resent a new message through email. So if what she's saying is right, the system for correcting a hashtag to an allowable one is not functioning.
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J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Site updates #changelog

 

One correction: my group is now on moderation (due to a troll), so it's correct that her message, once corrected, would have been moderated and needed to be "released." However, I received no notice of the original message, anywhere. 

What about putting such messages into the pending queue for editing, with a comment about a disallowed hashtag? That seems preferable to having the system - completely outside the moderator's knowledge - ask the user to substitute a different hashtag. That could go on and on, with the member trying one hashtag and then another, and the mod still having no knowledge that it was even occurring. This leaves everyone in the dark.
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J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Site updates #changelog

 

This is not working well for my group. A member typed a current hashtag incorrectly in an emailed message this morning, and she emailed me offlist 12 hours later to ask me why her message had not yet been "released" and asked me if I could release it.

I was perplexed because (a) she's not on moderation, and (b) THERE WAS NO RECORD IN ANY OF THE LOGS of her even having sent a message. I even wondered whether she had mistakenly sent it to another group, and asked her to check, and I asked her for details. She wrote:

"I put the wrong hashtag and it had me go to the groups.io site to change it and re-submit. When I did that it said it was being held for the moderator to release. I did it twice today with the same result. I will just resend it through my email with the correct hashtag."

To me this is unacceptable. She had tried to use the #large-cell-lymphoma hashtag, but instead typed just #large-cell. 
At the bare minimum, I think mods should have some sort of notification that this occurred, or at least just a log entry. At best, the message should indicated that members can't create their own hashtags in the group (I'm not sure whether it already contains that info - it's possible the member didn't report that part of it to me).  

I'd actually prefer a straight-up bounce to this behavior. 

--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Unsubscribed because a message to them was marked as spam

Patty Sliney
 

I am not getting any notices of list members unsubbed for marking a message as spam.  Is this a feature not available for the free level of groups.io?  Or, maybe I need to change our list settings so list mods get notifications?


moderated Re: Change of Appearance

Gerald Boutin <groupsio@...>
 

On Fri, Aug 17, 2018 at 01:45 PM, Jim Higgins wrote:
as I slowly shrink the browser width it gets smaller until at about 85% screen width it gets suddenly quite a bit (disproportionately) larger,
I agree with Jim about the algorithm having a hiccup at a certain point as the width gets narrower.

On the other hand, the display rendering is pretty nifty for really narrow displays when it puts the menu in a compact version below the messages.
 
--
Gerald


moderated Re: Change of Appearance

Jim Higgins
 

It's a nice width - same as I remember or close enough - when my browser (Firefox) is full screen (1280w X 1024h), which is my norm. Then as I slowly shrink the browser width it gets smaller until at about 85% screen width it gets suddenly quite a bit (disproportionately) larger, then gets smaller from that point as the screen is shrunk further until it disappears suddenly at maybe 55% screen width. I can't say I've ever seen behavior like that anywhere before. Not a problem at all, just saying because it was really strange... all of which I'd never have noticed if it hadn't been mentioned.

Jim H



Received from Mark Fletcher at 8/17/2018 04:06 PM UTC:

I tweaked the size of the sidebar in some instances to hopefully prevent word wrapping when it becomes too narrow. With the framework I use for the website, I'm a bit limited in the sizing of columns, so for particular browser widths, it could appear larger than necessary. Expanding or shrinking the width of your browser will change it.


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

 

Haha!

On Fri, Aug 17, 2018 at 9:28 AM, Marv Waschke <marv@...> wrote:
With absolutely no sarcasm intended, Mark runs this service like a pro. Marv



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

Marv Waschke
 

With absolutely no sarcasm intended, Mark runs this service like a pro. Marv


moderated Re: Change of Appearance

Chris Jones
 

On Fri, Aug 17, 2018 at 05:06 PM, Mark Fletcher wrote:
I'm happy to revert the change if it's more of an issue for people than word wrapping because the sidebar is too narrow.
I'm not going to pretend that it's a major issue because from my point of view it isn't; I was just wondering if (a) it was my fevered imagination, or (b) it was accidental.

As it's neither of the above I'll wait and see like everyone else.

Thanks for the prompt clarification.

Chris


moderated Re: Change of Appearance

 

Hi Chris,

On Fri, Aug 17, 2018 at 8:28 AM, Chris Jones via Groups.Io <chrisjones12@...> wrote:
Every one of my individual Groups.io groups has had the width of the (left hand) sidebar increased with the exception of the "summary" page with all my groups listed. As a result the side bar is much wider than it needs to be, and of course there has been a corresponding reduction in the width for the "substance" of any page.


I tweaked the size of the sidebar in some instances to hopefully prevent word wrapping when it becomes too narrow. With the framework I use for the website, I'm a bit limited in the sizing of columns, so for particular browser widths, it could appear larger than necessary. Expanding or shrinking the width of your browser will change it.

I'm happy to revert the change if it's more of an issue for people than word wrapping because the sidebar is too narrow.

Thanks,
Mark 


moderated Change of Appearance

Chris Jones
 

Every one of my individual Groups.io groups has had the width of the (left hand) sidebar increased with the exception of the "summary" page with all my groups listed. As a result the side bar is much wider than it needs to be, and of course there has been a corresponding reduction in the width for the "substance" of any page.

Is this deliberate or a mishap of some sort? If intentional, what is the intent?

Chris


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

 

First things first! 😊

On Fri, Aug 17, 2018 at 7:42 AM, Mark Fletcher <markf@corp.groups.io> wrote:
On Fri, Aug 17, 2018 at 7:12 AM, Duane <txpigeon@...> wrote:
On Wed, Aug 15, 2018 at 11:00 PM, "main@beta.groups.io Calendar" <main@beta.groups.io> wrote:
I will put up a banner on the site during the day of, announcing the downtime.
Not seeing any banners (yet?).  Will the banners be a manual thing or were they scheduled?  If scheduled, possibly related to the GO update?


Should be up now. It's a manual thing, and I had to feed the kids breakfast first. :-)


Mark 



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

 

On Fri, Aug 17, 2018 at 7:12 AM, Duane <txpigeon@...> wrote:
On Wed, Aug 15, 2018 at 11:00 PM, "main@beta.groups.io Calendar" <main@beta.groups.io> wrote:
I will put up a banner on the site during the day of, announcing the downtime.
Not seeing any banners (yet?).  Will the banners be a manual thing or were they scheduled?  If scheduled, possibly related to the GO update?


Should be up now. It's a manual thing, and I had to feed the kids breakfast first. :-)


Mark 


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

Duane
 

On Wed, Aug 15, 2018 at 11:00 PM, "main@beta.groups.io Calendar" <main@beta.groups.io> wrote:
I will put up a banner on the site during the day of, announcing the downtime.
Not seeing any banners (yet?).  Will the banners be a manual thing or were they scheduled?  If scheduled, possibly related to the GO update?

Thanks,
Duane


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

Barb M
 

On Thu, Aug 16, 2018 at 08:55 AM, Susan Fox wrote:


This response is a bit OT, but the contrast is just too overwhelming not to mention
I had the same thoughts when I let my subscription team know about the problem with adds and invites the other day! Isn't it amazing to deal with someone who lets us know what's going on? They all agreed - having lived through many days of YG being totally "down" with not only no explanation, but no acknowledgement afterwards that it even happened. Wish we had switched years ago!

Barb


moderated Re: Unsubscribed because a message to them was marked as spam

Jim Higgins
 

I got a notice this morning so the notice part of the process is working.

Jim H



Received from Bob Bellizzi at 8/16/2018 06:50 PM UTC

Yes, not since July 18, 2018 have I seen any.


moderated Re: Unsubscribed because a message to them was marked as spam

 

Bob,

Either you've entirely slammed the spam unsubscribe issue or something
else.
Candidates for "something else":

o The members using affected services learned to handle it,

o or left your group,

o or changed services.

o The spam filters of the affected services were told "not spam" often enough that they learned not to put your group's messages into the members' spam folders.

The first and last of which were the hoped-for goals of unsubscription as a teaching tool.

Shal


moderated Re: Unsubscribed because a message to them was marked as spam

Bob Bellizzi
 

On Wed, Aug 15, 2018 at 04:07 PM, Mark Fletcher wrote:
Are you saying that no one on your list is getting unsubscribed for marking messages as spam,
Yes, not since July 18, 2018 have I seen any.  There were only 2 in July and about 14 in June, 11 in May, 5 in April, 7 in March.
We had 77 in the year ending July 18, 2018.
Not having one marked as spam in almost a month is very unusual.
I tend to track things and notice when they change.
Either you've entirely slammed the spam unsubscribe issue or something else.
Bob

 
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

 

On Thu, Aug 16, 2018 at 07:53 AM, J_Catlady wrote:
groups.io only provides 1 mg of free storage as opposed to yahoo's "very important" 2 mg.
Sorry, meant GB! I have cat meds on the brain. :)
 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Database upgrade #downtime - Fri, 8/17/18 9:00pm-11:00pm #downtime #cal-reminder

 

On Thu, Aug 16, 2018 at 06:55 AM, Susan Fox wrote:
they should NOT resist the impulse to tell other groups how great Groups.IO is
Go ahead and tell people, but be prepared for strong resistance (and rotten eggs thrown in your face;). This morning the mod of that group posted another message saying the delay in my messages is my own ISP's fault (it's not), and that they looked into it and groups.io only provides 1 mg of free storage as opposed to yahoo's "very important" 2 mg. I know of several non-premium io groups with greater storage requirements than theirs, and I debated arguing, but I'm not going out on a limb again after what happened last time. 
 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu

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