Date   

moderated Re: Site updates #changelog

Chris Jones
 

On Sat, Aug 11, 2018 at 04:14 PM, Bruce Bowman wrote:
I suggest the default should be to strip rather than bounce. I don't know where his leaves those groups that require hashtags, though.
I agree with both sentences. I checked the group I moderate and changed the setting PDQ as soon as I read the changelog this morning.

I would be interested to know the rationale for this change, because whatever setting is now chosen it is still only Moderators who can create hashtags (as previously) and members cannot try to create them willy - nilly; whatever the setting they don't get away with it.

Chris


moderated Re: Topics Splitting that shouldn't split

Brian Vogel <britechguy@...>
 

On Fri, Aug 10, 2018 at 12:28 PM, Mark Fletcher wrote:
Please send a message to support with a pointer to an example of where this happened.
Mark,

           I will do this the next time it occurs.   It seems to have settled down for me over the last several days.  I am also a moderator on that group and when it happens I immediately merge the threads.   But I know also when it occurs that I have not, even for a single second, been in the Subject line and have used the Reply button to generate the post I'm making.  That's what's peculiar.

           And, to refresh my memory, I should just e-mail support@groups.io?
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore


moderated Re: Site updates #changelog

Bruce Bowman
 

On Sat, Aug 11, 2018 at 12:23 AM, Mark Fletcher wrote:
NEW: Replaced the 'Only Moderators Can Create Hashtags' checkbox with a dropdown, allowing messages with new hashtags to be either bounced, or the new hashtags to be removed.
Mark -- When I checked this new setting in my group, I was surprised to find that the default is to bounce the messages. This strikes me as a little harsh. What was the previous behavior?

I suggest the default should be to strip rather than bounce. I don't know where his leaves those groups that require hashtags, though.

Thanks,
Bruce


moderated Re: Email blocks

 

Ok, thanks.

On Fri, Aug 10, 2018 at 9:40 PM, Mark Fletcher <markf@corp.groups.io> wrote:
On Fri, Aug 10, 2018 at 9:18 PM, J_Catlady <j.olivia.catlady@...> wrote:
Is everything back to normal with hotmail now? I have a pending member using hotmail who is still NC after a day and a half and has not responded to the pending notice, either. This is really unusual, because they at least usually confirm, and it makes me wonder whether they got either message. 

Yes, Hotmail is back to normal. We have no hotmail.com messages in the queue at the moment.

Mark 



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Email blocks

 

On Fri, Aug 10, 2018 at 9:18 PM, J_Catlady <j.olivia.catlady@...> wrote:
Is everything back to normal with hotmail now? I have a pending member using hotmail who is still NC after a day and a half and has not responded to the pending notice, either. This is really unusual, because they at least usually confirm, and it makes me wonder whether they got either message. 

Yes, Hotmail is back to normal. We have no hotmail.com messages in the queue at the moment.

Mark 


moderated Site updates #changelog

 

Changes to the site this week:

  • NEW: Replaced the 'Only Moderators Can Create Hashtags' checkbox with a dropdown, allowing messages with new hashtags to be either bounced, or the new hashtags to be removed.
  • API: Changed group field: restrict_create_hash_tags is now hash_tag_permissions.
  • SYSADMIN: Fixed log rotation issues on the DNS servers.
  • NEW: When exporting group data, you can now export hashtag data.
  • SYSADMIN: Now serving the cookie consent js/css code locally instead of from a CDN, because that was timing out.
  • OTHER: Sent out the GDPR Privacy Policy update email. Dealt with a bunch of angry responses.
  • INTERNAL: Deleted all user accounts not subscribed to any groups (or only subscribed to updates@) that were at least one month old.
  • BUGFIX: Fix internal crash when a non-moderator of a subgroup rejects via email a pending message.
  • BUGFIX: The FBL processing code was ignoring reports from some domains.
  • CHANGE: Better behavior when uploading multiple files and one of them is a duplicate of an existing file. Previously we would disgard all files in the upload. Now we keep all of them up to the point of the duplicate.
  • BUGFIX: If a file was renamed with either / or \ in the name, the file would be unlinked and unreachable. Fixed the bug and re-linked the affected files.
  • INTERNAL: Made exportuser and exportgroup more reliable when dealing with large amounts of data.

Have a good weekend everyone.

Mark


moderated Re: Email blocks

 

Is everything back to normal with hotmail now? I have a pending member using hotmail who is still NC after a day and a half and has not responded to the pending notice, either. This is really unusual, because they at least usually confirm, and it makes me wonder whether they got either message. 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Topics Splitting that shouldn't split

 

Hi,

Please CC me as I’m interested in what’s up, as I’m the owner of the said forum.

Cheers,

Joseph

 

From: main@beta.groups.io <main@beta.groups.io> On Behalf Of Mark Fletcher
Sent: Friday, August 10, 2018 9:28 AM
To: main@beta.groups.io
Subject: Re: [beta] Topics Splitting that shouldn't split

 

Hi Brian,

 

On Thu, Aug 9, 2018 at 8:24 AM, Brian Vogel <britechguy@...> wrote:

I have noticed recently, particularly on one group I'm on [Windows 10 for Screen Reader Users], that when I reply via the web interface the result is a new topic.

I am 100% certain that I have not touched the subject line in any way, which I know can cause an unintended split.    Has anyone else been experiencing this, even if intermittently, anywhere else?

Please send a message to support with a pointer to an example of where this happened.

 

Thanks,

Mark 


moderated Re: Topics Splitting that shouldn't split

 

Hi Brian,

On Thu, Aug 9, 2018 at 8:24 AM, Brian Vogel <britechguy@...> wrote:
I have noticed recently, particularly on one group I'm on [Windows 10 for Screen Reader Users], that when I reply via the web interface the result is a new topic.

I am 100% certain that I have not touched the subject line in any way, which I know can cause an unintended split.    Has anyone else been experiencing this, even if intermittently, anywhere else?

Please send a message to support with a pointer to an example of where this happened.

Thanks,
Mark 


moderated Moderator Permissions: Modify Group Description improvements

Michael Pavan
 

I would like to give Moderators permission to change the only items that may require regular updates ("group description" and "message footer”)
Admin: Settings: General: Description
Admin: Settings: Message Formatting: Message Footer

Moderator Permissions: Modify Group Settings
gives a Moderator many different kinds of permissions including “Delete Group”!

I suggest:
Moderator Permissions: Modify Group Description
and
Moderator Permissions: Modify Message Footer

or perhaps better yet, check boxes in
Moderator Permissions: Modify Group Settings
to control which permissions are given to each Moderator


moderated Re: Topics Splitting that shouldn't split

Duane
 

On Thu, Aug 9, 2018 at 11:25 AM, Brian Vogel wrote:
the best and most immediate way to do that is posting to this group.
Actually, if you suspect a bug, it would be faster to send it to support.

I haven't seen what you mention.

Duane


moderated Re: Topics Splitting that shouldn't split

Brian Vogel <britechguy@...>
 

On Thu, Aug 9, 2018 at 11:31 AM, Chris Jones wrote:
Should this not be on GMF rather than beta?
Not if it's secondary to a forums software error of some sort, and I strongly suspect it may be.  I wanted to bring it to Mark's attention, and the best and most immediate way to do that is posting to this group.
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore


moderated Re: Topics Splitting that shouldn't split

Chris Jones
 

Should this not be on GMF rather than beta?

Chris


moderated Topics Splitting that shouldn't split

Brian Vogel <britechguy@...>
 

I have noticed recently, particularly on one group I'm on [Windows 10 for Screen Reader Users], that when I reply via the web interface the result is a new topic.

I am 100% certain that I have not touched the subject line in any way, which I know can cause an unintended split.    Has anyone else been experiencing this, even if intermittently, anywhere else?

Any theories on what would cause it?

--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134 
     Explanations exist; they have existed for all time; there is always a well-known solution to every human problem — neat, plausible, and wrong.

          ~ H.L. Mencken, AKA The Sage of Baltimore


moderated Re: #photos - name list confessing when assigning owner to photos

Chris Jones
 

On Mon, Aug 6, 2018 at 09:50 PM, Tom Vail wrote:
When you edit a photo/album and try to reassign a new owner the list that comes up seems to be in Joined date sequence, not alphabetical.
FWIW anyone selecting Move (to relocate a specific photo to a different album) runs into the same problem; the list of albums presented to select a destination is ordered by creation date, rather than alphabetically.

In a way I understand it, but it still seems a bit odd when selecting Directory presents members in alphanumeric order of Display Name and selecting Photos presents albums in alphanumeric order of Album Name.

As an aside. editing an album name will change its position when Photos are displayed if the initial letters are altered, but the drop down list presented when moving a photo remains unchanged because editing an album name does not change its creation date.

Chris


moderated Re: #photos - name list confessing when assigning owner to photos

Tom Vail
 

Duane,

You hit it on the head.  I'm an Apple guy, and it does not cycle to the next name in either Safari or Chrome.  But it does respond as I would think it should in Firefox.

So what we have here is a compatibility/bug issue, not a suggestion.

Peace,
Tom


moderated Re: Improving my workflow

Andre Polykanine <andre@...>
 

Hi Mark,
I just don't know how you organize your code, but why not to use some
issue tracking system/repository hosting like github, Gitlab or a
separate issue tracking solution like Trac? I'm pretty sure this way
you won't lose anything and you'll be able to track your progress.


--
With best regards from Ukraine,
Andre
Skype: menelion_elensule
Twitter (English only): @AndrePolykanine

------------ Original message ------------
From: Mark Fletcher <markf@corp.groups.io>
To: main@beta.groups.io
Date created: , 1:55:33 AM
Subject: [beta] Improving my workflow


Hi All,
As I mentioned before I went on vacation, I'm thinking of ways to improve my workflow. That is, I've been thinking about how I decide what to work on and how to track all the feature requests and bug reports that come in, without constantly distracting me. Right now, there's the Trello board, but it's inconsistently updated. And there's beta's archives, which are a trove of suggestions and requests. Also, the requests and bug reports that come into support. And finally, there are the personal requests sitting in my inbox, from Enterprise users and others.
Here's what I've come up with. Please let me know what you think or if you have any suggestions.
Beta's archives become the source of truth and I deprecate the Trello board.I rely on a series of hashtags to organize and prioritize feature requests and bug reports.Every N days or so, I go through beta's archives and assign hashtags/merge threads as appropriate.If there's a request or bug report in my inbox or sent to support, I will post a new message to beta with that.
Here are the potential hashtags (all would be Use By Mods Only):
Categories: #bug, #messages, #members, #features, #calendar, #photos, #files, #chat, #database, #wiki, #profiles, #searchImplementation effort estimate: #quick, #medium, #hard, #exhardStatus: #done
I would also like a way to prioritize things, but I haven't figured that part out yet.
Thoughts/suggestions appreciated.
Thanks, Mark


moderated Suggestion for sign up form

Sandra Pickens-Gmail
 

I would like to suggest that a name field be added to the embed form code under promote.  Currently it only captures an email address.  I have the form on my website and when a person fills it out I do not get a name to go with their membership.

 

Thank you,

 

Sandra Pickens

 


moderated Re: Improving my workflow

Marv Waschke
 

Mark--
I designed and built help desk and problem management systems all the way from SMBs to Fortune 100 for a big chunk of my career. I've seen a lot of systems work and a lot that didn't. For small organizations, I haven't seen that complex systems help much. Problem management systems are mostly communications tools that ensure that issues and events are visible to right people and work queues are managed efficiently, which are seldom challenges in small groups. Even less for single person operations.

I have a strong impression that you already prioritize your work well and you already work with above average efficiency. I suspect that the greatest danger is that you might put in place a system that is so rigid or complex that you put more time than necessary into managing the issues and cannibalize the time you have to resolve them. Just keep that in mind.

The challenge i see is transforming the beta archive into a work queue. Your work queue can be maintained in lot of different ways, starting from a yellow pad and pen, a stack of cards in a cigar box, spread sheet, database, all the way to a specialized application. If you don't have to mess with distributing the queue, it all depends on personal preference. You could even keep it in your head if you have the right kind of mind.

I have a few suggestions:
  • Take a hint from Agile and organize sprints for yourself with specific goals and deadlines. (Trello helps with that, but it can be extra work to keep up trello.)
  • Age issues out. This is the biggest problem I see in what you outline. How will you avoid wasting time reviewing stuff in the archive that is no longer relevant? I've seen agile dev groups paralyzed by huge backlogs that are mostly irrelevant.
  • Firmly distinguish between urgency (stuff you have to do NOW) and importance (stuff that will kill you if you don't do it, but not a danger today) and distribute your effort between them. Your goal is to never allow the important to become urgent. (Everyone already knows this, but only the successful consistently avoid it.)

Best, Marv


moderated Re: Improving my workflow

Chris Jones
 

On Wed, Aug 8, 2018 at 03:42 PM, Tom Vail wrote:
As a "one-man show" (and a well-done show I might add), you have members tugging at you from all directions because to them their suggestion is the most important one out there.  We all know that is not true, but from the "users" point of view, there is also the question of "Did Mark read this, what does he think, and is he going to do something about it?"  And then the question is "When, and where does it fall on the list?"
Well put if I may say so. In a way there are two interelated problems; firstly Mark has to manage his workflow, which really is a matter internal to him and Groups.io, and secondly he wants to keep us informed. For him to be able to concentrate on the first, so it would be preferable if the second problem absorbs as little of his time as is possible, consistent with keeping us sufficiently informed to keep us happy.

The "wiki" page suggestion, although likely to be comprehensive, might be unduly time - consuming. Mark putting #hashtags on beta threads (as per his initial post in this thread) would seem to be the quickest and easiest way of flagging up how things are progressing, or not as the case may be.

He suggested (inter alia) a "Status" #Done. I would suggest others, starting with #Sorry_No for the rejects and perhaps including #1_Week, #1_Month or similar, right up to "#Done". Whatever method of keeping us notified he chooses, it really ought to involve the expenditure of as little of his time as possible so that he can concentrate on the job in hand rather than telling everyone about the job in hand.

I appreciate everything he does, but don't envy him one bit.

Chris

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