Date   

moderated Re: Some footer quirks

 

Hi Shal,

On Fri, Jun 8, 2018 at 12:49 PM, Shal Farley <shals2nd@...> wrote:

While you're talking about footers, and since you've taken it upon yourself to obsolete my recent efforts to document them...
https://groups.io/g/GroupManagersForum/wiki/Footers

Sorry about that...
 
o  Formatted Digest View/Reply Online link opens a Reply composition box. The View/Reply in individual messages just navigates to the message.

I'm not sure if that leads to an excess of abandoned drafts - maybe the system doesn't store the draft if the user doesn't type into the Reply composition box. Either way, I prefer just navigating to the message.

If the user hasn't input anything, a draft isn't saved. With digests, I think it's more important to have the reply window default to open than with individual messages. With an individual message, it's easy to reply within the email program. You can't do that with a digest. So I'd venture to guess that the majority of people clicking that link in digests, are doing so to reply.

 
o  Formatted Digest View/Reply link is followed by a count of the messages in that topic. Which seems out of place; in an individual message it is followed by the message number.

Fixed.

 
o  Formatted Digest footer has the word "group" included in the linkified text, along with the group's posting address. It seems like the link should only include the address, as elsewhere.

Fixed.

 
o  Formatted Digest header has the group's posting address link to the group's Messages section, in Messages view, whereas the footer has it link to the group home page. I think they should both be the group home page.

Fixed.
 
o  Formatted Digest has no ToS link.

The individual messages are now missing the ToS links as well.

 
o  Formatted individual footers have no automatic separators surrounding the group-specific addition. Compare to the plain-text footers. I think perhaps a short horizontal rule is in order. Say <hr style="width:10%">. Or maybe just an indent, to save vertical space

I added the hr. Please let me know what you think.

Thanks,
Mark 


moderated Re: Outlook/Hotmail delivery issue

Mark Fletcher
 

On Mon, Jun 11, 2018 at 9:12 AM, Sarah k Alawami <marrie12@...> wrote:

Status report on the situation, please? 

We were unblocked early Sunday morning.

Thanks,
Mark 


moderated Re: Outlook/Hotmail delivery issue

Sarah k Alawami
 

Well I also put the  announcement on my twitter, someone already let them know on my behalf. And such  so it worked out fine.

Status report on the situation, please? 

Take care

On Jun 11, 2018, at 6:54 AM, Bruce Bowman <bruce.bowman@...> wrote:

If GIO is still being blocked by hotmail, forwarding to your list won't help.

You have to send to each hotmail subscriber manually, outside of GIO.

Bruce


moderated Re: Special Notices #suggestion

Sarah k Alawami
 

For me I don't want replies so I indicate as such in the subject and body then I lock the thread. I might add the hash tag as well to make it easier as I'm sending  these thing sout,  a lot.

On Jun 11, 2018, at 7:12 AM, Bruce Bowman <bruce.bowman@...> wrote:

On Mon, Jun 11, 2018 at 12:00 am, Marina wrote:
if a member has a question about the notice sent, is he/she supposed to start a different topic, not being allowed to reply to the special noice?
If the hashtag has the "lock topic" function, email replies will be bounced back. Surprisingly, even changing the subject line or forwarding the message back to the group doesn't work.

They will have to start an entirely new thread with a new subject line. So this may not be the optimal solution for many people.

Tested just now on the Shalstest platform.

Bruce


moderated Re: Digests do not automatically include the message replied to

Duane
 

One 'easy' way to handle this is to top quote or intersperse, as Paul did in https://beta.groups.io/g/main/message/17066.  To avoid using the entire message, those online can highlight the part they want to include before clicking on reply.

Duane


moderated Re: plain text footers

Barbara Byers
 

Another vote for using "Unsubscribe" rather than "Leave".  And also for restoring link for Groups Home.  Thanks.
Barb B


moderated Re: Special Notices #suggestion

Bruce Bowman
 

On Mon, Jun 11, 2018 at 12:00 am, Marina wrote:
if a member has a question about the notice sent, is he/she supposed to start a different topic, not being allowed to reply to the special noice?
If the hashtag has the "lock topic" function, email replies will be bounced back. Surprisingly, even changing the subject line or forwarding the message back to the group doesn't work.

They will have to start an entirely new thread with a new subject line. So this may not be the optimal solution for many people.

Tested just now on the Shalstest platform.

Bruce


moderated Re: Outlook/Hotmail delivery issue

Bruce Bowman
 

If GIO is still being blocked by hotmail, forwarding to your list won't help.

You have to send to each hotmail subscriber manually, outside of GIO.

Bruce


moderated Re: plain text footers

Bruce Bowman
 

My only objection to the current view/reply online link is that it automatically opens a message composition box. If I don't remember to click on the Discard box, draft messages accumulate in my account.

Worse, it also doesn't quote any of the message. If I do want to reply, I have to close the box, highlight the section to quote, and hit reply anyway.

I'd prefer that the link just take me to the message. 

Bruce


moderated Re: Digests do not automatically include the message replied to

John Russell
 

Hi everyone,

Over the years, I have trained my members to include the part of the message that their reply relates to. This is important when you have a lively discussion and your message is not a reply to the latest message, but one earlier in the topic. In February we moved from Yahoo! Groups to Groups,io and at first there were very few problems. There was some confusion amongst the website users (no email), when we moved, as they had to learn to use the speech bubble and then trim the text to the few lines necessary to provide context, when writing a reply. There was also some confusion amongst the website users when reading these emails with included text, until they realize the elipses (known as 3 dots in my group) hid the included text and needed a click to see this text. So, after some time, we all settled down to the new way of doing things.

Now comes the big problem. The Digest users keep saying where are the 3 dots you keep mentioning and why can't I click on 3 dots and see the included text? Where is the context to this reply, and accusing members of not including context. Some of the website users were reminding their fellow website users to use the 3 dots to see the included text. The digest users were very unhappy as they could not see the context from any of the users (whatever the delivery method) and were confused about which reply belonged to which previous message. I (the owner of the group) did not realise until last week (even though we moved in February), that the Digest removed all the quoted text. This is a big problem for our Digest users and I would like to go back to having this text included.

What I am thinking is that I would propose (in the Beta group) that an option be added to the settings, so that you can have the included text trimmed or not. The default would be as it is now, so as not to disturb any current users of Groups.io, but owners or moderators can switch off the trimming of included text, of course, at the risk of too much being included (chains of included emails).

I don't think it would be a big deal to implement such an option. Would there be any objections to me making such a suggestion?

Regards

John Russell


moderated Re: Special Notices #suggestion

 

On Mon, Jun 11, 2018 at 12:00 am, Marina wrote:
if a member has a question about the notice sent, is he/she supposed to start a different topic, not being allowed to reply to the special noice?
You're creating your own hashtag and there's no reason you need to set it to "Locked." If you want members to be able to respond to special notices, simply don't set your hashtag to locked. You can always lock an individual thread after sending the message. You don't have to make it automatic (or at all).
 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Special Notices #suggestion

Marina
 

On Sat, Jun 9, 2018 at 06:19 am, Bruce Bowman wrote:

For my groups, I've decided to create a #SpecialNotice hashtag that has the
Special, Locked and Use by Mods Only flags set.
I intend to use this for all subsequent special notices. Please consider doing
something similar.
Thank you for the suggestion. I am considering it, actually, but I wonder: if a member has a question about the notice sent, is he/she supposed to start a different topic, not being allowed to reply to the special noice?

Marina


moderated Re: calendar features

Marina
 

On Sun, Jun 10, 2018 at 05:36 am, Green Fizzpops wrote:


I would like to request that we can attach hashtags to calender events. My
group has been using #event and #cityname on emails with announcements about
events in different cities

I would like to add that we can opt-out and substitute the automatic hashtag cal-notice / cal-reminder with an hashtag of our own choice, more specific and easier to understand for members of non-English speaking groups.
I know that this has been discussed before, but still...

Thank you!

Marina
Marina


moderated Re: plain text footers

 

Sharon,

View/Reply Online (#17329): https://beta.groups.io/g/main/message/17329
I would rather see the link for Groups Home be restored to this one.
I vigorously disagree - That link to the message I use frequently, and it is essentially the only footer link I ever use!

I would think people who want to reply online would also read online.
Possibly, but I'm not normally using it to reply.

Often I'm just copying the link so that I can cite the message to others. Or I'm using it to throw a "Like" on the message, or to read the message in the context of its topic. That said, I don't want to have the topic form of the link instead. That is, I don't want:
https://beta.groups.io/g/main/topic/21406310#17402
because that would cloud my use for citation (and it is longer).

Having a link to the Home page, gets them to everything.
So does the link to the message.

“Unsubscribe" seems clearer to me than “Leave.”
Agreed, even though "Unsubscribe" is longer and awkward it is familiar.

Unless "Leave" is part of some some newly standardized lexicon among list providers and mailbox providers. Or unless there's reason to believe that "Leave" is better understood by less experienced users.

Shal


moderated Re: plain text footers

Sharon Villines
 

NEW


View/Reply Online (#17329): https://beta.groups.io/g/main/message/17329
I would rather see the link for Groups Home be restored to this one. I would think people who want to reply online would also read online. Having a link to the Home page, gets them to everything.

“Unsubscribe" seems clearer to me than “Leave.” And the command is [group]+unsubscribe@groups.io, right? Introducing a new word could be confusing.

I would love to see a “help” link but they can easily find this if they can go to the group home easily.

Sharon
----
Sharon Villines, Historic Takoma Park
In Washington DC, Where all roads lead to Casablanca


moderated Re: Special Notices #suggestion

Jeremy H
 

My thought as to what I would like, and consider as the ideal situaton:

When a message is sent (i.e. goes through the groups.io system) as a special message (however this was triggered) a tag (or other marker) should added saying #This_Was_Sent_As_Special_Message, or word(s) to that effect. If a message is sent as a not special message with that tag, then it should be removed.

If the trigger to a message being sent as a special message is a tag (#Send_This_As_Special_Message), then that tag should be removed as it goes through the system (so that tag will never be on a received message), and replaced by the #This_Was_Sent_As_Special_Message one.

Critical element of this is difference between inwards (to group.io processing) and outwards (from groups.io) tagging; and the removal of the outward tag if isn't correct on a reply/forwarded message.

Jeremy


moderated Re: Outlook/Hotmail delivery issue

Sarah k Alawami
 

Thanks for that. I forwarded the notice to my list in case there are any hotmail users on there. I think there are. Hopefully they are not upset at me for letting them know a bit late, but yeah. Anyway blessings.

On Jun 9, 2018, at 6:12 PM, Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

Microsoft has been not accepting email from us since early this morning. They claim some sort of spam issue. We're registered with their FBL system, and I went to check the reputation of our service. They say there was an issue with an IP address that I had registered with them but have never used to send any email. So I'm guessing it's some kind of mistake. I removed that IP address from their system and sent an email to them about it. 

As of now, we're still blocked. Assuming we're unblocked in the next day or two, all the queued up email will be delivered. From some things I've read, it appears that they do bulk processing once a day, around midnight. So maybe we have to wait until then to get this fixed.



moderated Re: Outlook/Hotmail delivery issue

Douglas Swearingen
 

Hello Mark,


I received email from Hotmail/Outlook until at least 6:40am this morning.


BTW Thank You for all you do for Groups.io.


Doug




From: main@beta.groups.io <main@beta.groups.io> on behalf of Mark Fletcher <markf@corp.groups.io>
Sent: Saturday, June 9, 2018 7:12 PM
To: beta@groups.io
Subject: [beta] Outlook/Hotmail delivery issue
 
Hi All,

Microsoft has been not accepting email from us since early this morning. They claim some sort of spam issue. We're registered with their FBL system, and I went to check the reputation of our service. They say there was an issue with an IP address that I had registered with them but have never used to send any email. So I'm guessing it's some kind of mistake. I removed that IP address from their system and sent an email to them about it. 

As of now, we're still blocked. Assuming we're unblocked in the next day or two, all the queued up email will be delivered. From some things I've read, it appears that they do bulk processing once a day, around midnight. So maybe we have to wait until then to get this fixed.

Mark


moderated Re: calendar features

Green Fizzpops
 

I would like to request that we can attach hashtags to calender events. My group has been using #event and #cityname on emails with announcements about events in different cities


moderated Re: Outlook/Hotmail delivery issue

 

Armando,

I am still receiving your emails.
Or, are you receiving them once more?

On Jun 10, 2018, at 4:19 AM, Mark Fletcher wrote:
...
As of now, we're still blocked. ... From some things I've read, it
appears that they do bulk processing once a day, around midnight. So
maybe we have to wait until then to get this fixed.
Mark actually posted that at 6:12 pm PDT, which would be 01:12 UTC. You're message was posted at 08:31 UTC. So if you answered promptly (within 20 minutes or so) after receiving Mark's message that might be evidence that the block has been removed and the backlog of messages are now reaching Outlook users. Some seven hours late in your case.

Shal

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