Date   

moderated Re: After editing or deleting event, return to same month #suggestion

 

Don, Bob,

This bug has been fixed.

Thanks,
Mark


moderated Database Row Ownership

Duane
 

It may be a 'pie in the sky' idea, but I want to bring it up since it's been asked about a few times on GMF.  It would be very handy in some cases to be able to assign ownership of a row in a database.  In particular, an owner/moderator could enter the information initially, then assign ownership of a row to the person it pertains to so they could make changes, if/when needed, as long as the 'Moderators, the Table Owner, and the Row Owner' option is chosen for editing.  It would mainly be used for clubs or similar groups.  There have been a couple of times that I would have used it, but we seem to manage without it, for now anyway.  Any consideration would be appreciated.

Duane


moderated Re: Repeating Events in Calendar Bug

Scott Myers
 

Maybe you are beginning to see the problem I've been reporting where you can't change the number of reoccurrences once it is set.  I still say it is a bug.

 

Scott Myers

 

From: main@beta.groups.io [mailto:main@beta.groups.io] On Behalf Of Bob Bellizzi
Sent: Thursday, February 15, 2018 11:27 PM
To: main@beta.groups.io
Subject: Re: [beta] Repeating Events in Calendar Bug

 

sorry Mark,  I should have also noted that the event requries me to re set all of the recurring information because it saved apparently without it.
I don't think it was saved at all.

--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Repeating Events in Calendar Bug

Bob Bellizzi
 

sorry Mark,  I should have also noted that the event requries me to re set all of the recurring information because it saved apparently without it.
I don't think it was saved at all.

--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Repeating Events in Calendar Bug

Bob Bellizzi
 

Not working on my repeating event which refuses to repeat.
fuchsfriends   March 10  
settings I keep trying are
Repeats Every 2 months on the Second Saturday, 20 times
Does not repeat at all.
I've tried multiple times to make it work tonight.
Also every time I save it I get bounced back to February, 2018

Not working at all.
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: After editing or deleting event, return to same month #suggestion

Bob Bellizzi
 

I put this into support on 29 January!
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: problems with receiving "tickets", zendesk activity log, and zendesk login UI #bug #suggestion

 

Mark,

I set up exactly this on Sunday. It did seem to cut down on the number of duplicated invites. But what I've found is that it appears some people never seem to receive the acknowledgement. Or at least they don't check their email until after re-trying the invite process a few times.

Ah, yes. The natural tendency is to pound on it when it doesn't (appear to) work. Natural since that's exactly how one gets by most of the other problems at Y!Groups - try again.

Nevertheless I'm glad to hear it, now I've a new answer for the folks asking at Y!GMF and YGOG.
 
A FAQ I'm being asked is whether there's a means other than an Invitation which may be used at Step 1. For example, an email to transfer@groups.io from the moderator's personal email address, including a link to the group or the -subscribe address. Most feel that using their own email service is likely to be more reliable than Y!Groups invite function.

I'd have to figure out the name of the group, somehow. 

Given that these would be hand-crafted messages automating the processing might be some effort. But I would suggest asking that they include the group's -subscribe address. That you ought to be able to eyeball or parse to get the name of the group.
 
I'm sure there are other things I can do. But I keep wondering at what point does the flood of groups end/at what point would any extra effort on my part to automate things not be time well spent.

Yeah. I don't know how to guess. Y!Groups directory once showed over 10 million groups, yours now over 4500 (wow! congrats!), neither of those counts including unlisted groups. So the upside potential is huge. But of course most of those Y!Groups are likely fallow now, or moved elsewhere, and some fraction will never move for whatever reason. Still, I've never been convinced that Y!GMF, YGOG and the other mod groups together reach more than a small fraction of active groups, just based on the continual appearance of new members.

BTW I'm watching for posterid to cross 1 million. I've seen over 680K so far... Yowza!

Shal


moderated Re: problems with receiving "tickets", zendesk activity log, and zendesk login UI #bug #suggestion

 



On Thu, Feb 15, 2018 at 1:52 PM, Shal Farley <shals2nd@...> wrote:

In light of all the confusion on the subject I was wondering if it would be practical for you to set up an auto-forward when transfer receives an Invitation: forward an acknowledgement to the Y!group's -owner address. I know you don't want to reply to the invite, as that would (prematurely) accept the invitation.

I set up exactly this on Sunday. It did seem to cut down on the number of duplicated invites. But what I've found is that it appears some people never seem to receive the acknowledgement. Or at least they don't check their email until after re-trying the invite process a few times.


 
A FAQ I'm being asked is whether there's a means other than an Invitation which may be used at Step 1. For example, an email to transfer@groups.io from the moderator's personal email address, including a link to the group or the -subscribe address. Most feel that using their own email service is likely to be more reliable than Y!Groups invite function.

I'd have to figure out the name of the group, somehow. 

I'm sure there are other things I can do. But I keep wondering at what point does the flood of groups end/at what point would any extra effort on my part to automate things not be time well spent.

Thanks,
Mark 


moderated Re: problems with receiving "tickets", zendesk activity log, and zendesk login UI #bug #suggestion

 

Mark,

The Yahoo Group transfer queue is still several days long. Yahoo is still very much misbehaving, which is slowing things down.

One thing you mentioned earlier is the flood of multiple invites resulting from the apparent failure (error message) on Yahoo's end. The note in the transfer instructions "If you receive an error when inviting the transfer@groups.io member to join your Yahoo Group, that's ok, the invite still went out." does not appear to be the whole story. Reports from field testing suggest that sometimes they do, sometimes they don't.

I and others have been trying to overcome the uncertainty by asking people to always include a test email address when using Invite so that they can determine whether the invitations went out. That's where the field reports of them not actually going out have come from - though there's always the possibility of flawed observation.

In light of all the confusion on the subject I was wondering if it would be practical for you to set up an auto-forward when transfer receives an Invitation: forward an acknowledgement to the Y!group's -owner address. I know you don't want to reply to the invite, as that would (prematurely) accept the invitation.

A FAQ I'm being asked is whether there's a means other than an Invitation which may be used at Step 1. For example, an email to transfer@groups.io from the moderator's personal email address, including a link to the group or the -subscribe address. Most feel that using their own email service is likely to be more reliable than Y!Groups invite function.

Shal


moderated After editing or deleting event, return to same month #suggestion

Don McKee
 

After editing or deleting an event in the "month" view, the month displayed should return to the same month.  For example, if I edit or delete an event that was in "December", the calendar should return to "December". The current behavior is to return to the current month, e.g. "February".

I just had to go through and edit a bunch of events scattered throughout the year.  After each edit, I was sent back to Feb. and need to cycle through the calendar to find where I left off.

-Don


moderated Re: problems with receiving "tickets", zendesk activity log, and zendesk login UI #bug #suggestion

Gerald Boutin <groupsio@...>
 

Mark,

Thanks very much for addressing my initial concern. I knew about the queue length issue going in, but it's a bit tough being patient when you're not even sure if you're in the queue.

My feeling on Zendesk is still more "funky" than "ambivalent".

Thanks,
Gerald


moderated Re: Repeating Events in Calendar Bug

 

Hi Scott,

On Tue, Feb 13, 2018 at 12:18 PM, Scott Myers <ac8de@...> wrote:

So let's say I make an event that repeats and I want it to repeat weekly in
Thursday 4 times.  Then later I decide I want to change it to 6 times.  I go
into edit, change it from 4 to 6 times, the hit the green update event
button.  I get the popup asking me if I want to do it to all events or just
this one.  I select all and it acts like it works, but when I'm thrown back
to the calendar, it hasn't changed.  I go back into the event and nothing is
changed.

Thanks for the bug report. It should be fixed now.

Thanks,
Mark 


moderated Re: problems with receiving "tickets", zendesk activity log, and zendesk login UI #bug #suggestion

 

Hi All,

On Thu, Feb 15, 2018 at 9:29 AM, Gerald Boutin <groupsio@...> wrote:
I appear to be having a similar problem with getting any response from support@groups.io via Zendesk. I do get a ticket# and a generic "reply above the line" comment, but nothing else. I've followed Catlady's steps (thanks) about logging into Zendesk, which I had not been previously aware of. I have gotten in, but only the first of my two tickets show up at all, and even then only as a "request I was cc'd on". It is the second that doesn't show up at all that I am currently concerned with. I am trying to move a Yahoo group over, and trying to find out if anything is happening or if my request was even received.


I checked your open tickets. You had asked about an update for your group transfer yesterday morning, and then replied to that message this morning. I apologize, but the support queue is a few days long right now. I do work to get to premium group support requests faster than that. I am not always able to reply to every message. 

The Yahoo Group transfer queue is still several days long. Yahoo is still very much misbehaving, which is slowing things down. I'm working through the queue, but I also need to work on features, bug fixes, and all the usual stuff. I do also try to expedite group transfers for premium groups. I do VERY MUCH appreciate the offers of help that some have sent. You people are awesome.

There is a notice on the Easy Group Transfer page about the queue being several days long. But there wasn't a notice in the email I send out after accepting a group invite. I've added one there as well.

Thanks,
Mark


moderated Re: problems with receiving "tickets", zendesk activity log, and zendesk login UI #bug #suggestion

Gerald Boutin <groupsio@...>
 

I appear to be having a similar problem with getting any response from support@groups.io via Zendesk. I do get a ticket# and a generic "reply above the line" comment, but nothing else. I've followed Catlady's steps (thanks) about logging into Zendesk, which I had not been previously aware of. I have gotten in, but only the first of my two tickets show up at all, and even then only as a "request I was cc'd on". It is the second that doesn't show up at all that I am currently concerned with. I am trying to move a Yahoo group over, and trying to find out if anything is happening or if my request was even received.

Thanks,
Gerald


moderated Re: group page in a foreign language

Adrien Collins <adriencollins22160@...>
 

Hi

 

I have no idea. It is the first page when I click on the link where it says my groups.

 

Regards

Adrien

 

Skype with me on adriencollins06

 

From: main@beta.groups.io [mailto:main@beta.groups.io] On Behalf Of Jeremy Harrison via Groups.Io
Sent: 15 February 2018 10:49
To: main@beta.groups.io
Subject: Re: [beta] group page in a foreign language

 

Have you landed on the Vriendelijke-Vrienden sub-group of the 'main' group page ( https://main.groups.io/g/Vriendelijke-Vrienden )? That is a group for, if I understand correctly, Dutch blind people, in (naturally for them) Dutch  - which has managed to get the group name 'main', and is nothing to do with the main sub-group of the beta group (this), whose group page is https://beta.groups.io/g/main .

There was a circumstance where groups.io was getting a sub-group name ('main') interpreted and used as a group name (causing this sort of confusion - I've been to that page before), which I raised as a bug, and which Mark corrected, but it is possible there are others.  


moderated Re: group page in a foreign language

Jeremy H
 

Have you landed on the Vriendelijke-Vrienden sub-group of the 'main' group page ( https://main.groups.io/g/Vriendelijke-Vrienden )? That is a group for, if I understand correctly, Dutch blind people, in (naturally for them) Dutch  - which has managed to get the group name 'main', and is nothing to do with the main sub-group of the beta group (this), whose group page is https://beta.groups.io/g/main .

There was a circumstance where groups.io was getting a sub-group name ('main') interpreted and used as a group name (causing this sort of confusion - I've been to that page before), which I raised as a bug, and which Mark corrected, but it is possible there are others.  


moderated Re: login suggestion for new refugees from YahooGroups

Sharon Villines
 

On Feb 14, 2018, at 12:08 AM, Mark Fletcher <markf@corp.groups.io> wrote:

HI Sharon,

Thanks for the great feedback. I have incorporated your feedback into the join screen, the confirmation email and the welcome page. The welcome page (what you get when you click the Confirm link in the email) now lets you set a password directly on that page without having to go to your account. I've tweaked the account pages a little, but I need to go over that a lot more. But hopefully this will help your new members.
Thank you very much, Mark. I appreciate the attention to this.

I sent a message to members+subscribe@tvc.groups.io with a new address.

I received all the messages saying I was approved and received the welcome message.

When I went to the site to set up a password, I entered the email address, contact@... and clicked on "don’t have a password."

I’m taken to a page that says that address doesn’t have an account.

Shouldn’t the email address be recognized as soon as my membership is approved and I’ve received the welcome message?

Sharon


moderated Re: web-based questionnaire for restricted groups a pressing issue #suggestion

Judy F.
 

It has been some time since I was active on this beta group although I have read most of the posts. 

The process that is currently used on our buying and selling group is the individual joins the group and they are pended.  An email message is sent to them requesting required information that is listed in the message and that needs to be returned within 48 hours.  If I don't get it in that time, the pended request is denied.  Those email replies are kept in an approved folder and can be referred to at any time if needed. 

I agree that whatever method is used, that it applies to all groups, regular and premium.  At some point, I would like for someone to explain to me exactly how the method that is in the queue will work so I can determine if it will work in our situation and I'm sure others.

Thank you,
Judy F.
SW Florida - USA


moderated Re: help changing settings please

Adrien Collins <adriencollins22160@...>
 

Hi Mark

 

Ok many thanks.

 

Regards

Adrien

 

Skype with me on adriencollins06

 

From: main@beta.groups.io [mailto:main@beta.groups.io] On Behalf Of Mark Fletcher
Sent: 14 February 2018 22:18
To: main@beta.groups.io
Subject: Re: [beta] help changing settings please

 

Adrien,

 

On Wed, Feb 14, 2018 at 12:42 PM, Adrien Collins <adriencollins22160@...> wrote:

 

I have set-up a new group on the website, how do I change the setting so that the first message from new members isn’t needing approval?

 

 

The beta group is for discussion of new and upcoming features. Your question would be more appropriate in the https://groups.io/g/GroupManagersForum group, which has many helpful folk.

 

Thanks,

Mark


moderated Re: Strange bounce error - But it did go through

 

Scott,

On Wed, Feb 14, 2018 at 12:44 PM, Scott Myers <ac8de@...> wrote:

A member of one of my groups got this message, but yet the message did go through with attachment.  Any words of wisdom?

 


That is a Microsoft bug. Some people see that message when they post to a group. No one else sees the message, and they only see that message for their own messages. Their messages go through fine, they just see that bogus error. To the best of my knowledge, there is currently no fix.

Mark