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moderated Re: login suggestion for new refugees from YahooGroups

 

Hi All,

I've reformatted and changed some of the wording of the login page. Please let me know your thoughts.

Shal, I liked your suggestions, but I didn't want to point them to the register page just because they don't have a password. They would still already have an account and so don't need to register.

Thanks,
Mark

On Fri, Feb 9, 2018 at 3:48 AM, Ruth Levi <ruthlevi@...> wrote:

i think you are on the right track here, Shal. but let’s not over complicate the instructions. People just need a bit of guidance, because to them, they are landing on Mars(minus the Tesla!), when they come to the Groups.IO home page. Just a bit of language indicating that they are already members, just need to set up their password. Many of my members think the transition was so seamless that their old Yahoo password should work!

 

Yes, Mark, your language at the bottom of the page is almost good enuf, but needs a bit of tweaking & moving it higher up on the page, perhaps, so it is far more noticeable.

 

To those who replied, indicating to change our invite/subscription language, that is not what I am talking about. I am talking about an entire group transfer of 15K people who are members already & just need to know how to navigate the new platform.

 

thanks, all!

 

ruthie levi

 



moderated Re: Update on Y! Groups transfers

Marina
 

On Thu, Feb 8, 2018 at 04:10 pm, Mark Fletcher wrote:

The oldest invites in the queue right now are from a little over 2 days
ago. I try to process things in batches. It's a challenge because I can't
spend all my time just doing transfer requests.
Many thanks for all your efforts, Mark.
I don't want to be a pain either, but...
I sent an invite to transfer@ from my YG Biblit yesterday and got an error message like many other desperate YG owners.
I decided to wait it out, but this morning, following Wise Shal's wise advice, I tried to send an invite to one on my e-mails not listed in the group just to check if the system worked. I got the same error message and I haven't received any invite from YG so far.
So maybe the error message, at least in some cases, is an actual error message and not a bug.

I wonder if the transfer could be done the other way round: the desperate YG owner sends a mail to transfer@ stating the name of the YG group he/she wants to relocate and you contact the group from transfer@ with a membership request.

Sorry if this is a dumb idea.

Marina


moderated Re: Update on Y! Groups transfers

Andy
 

Files in Yahoo!Groups seem to be back.  However, when accessing them, the attempts (to see or download them) fail about 50% of the time.  Does the same thing happen when groups.io tries to transfer those files?

Andy


moderated Re: login suggestion for new refugees from YahooGroups

Ruthie Levi
 

i think you are on the right track here, Shal. but let’s not over complicate the instructions. People just need a bit of guidance, because to them, they are landing on Mars(minus the Tesla!), when they come to the Groups.IO home page. Just a bit of language indicating that they are already members, just need to set up their password. Many of my members think the transition was so seamless that their old Yahoo password should work!

 

Yes, Mark, your language at the bottom of the page is almost good enuf, but needs a bit of tweaking & moving it higher up on the page, perhaps, so it is far more noticeable.

 

To those who replied, indicating to change our invite/subscription language, that is not what I am talking about. I am talking about an entire group transfer of 15K people who are members already & just need to know how to navigate the new platform.

 

thanks, all!

 

ruthie levi

 


moderated Re: login suggestion for new refugees from YahooGroups rathe

Sharon Villines
 

I think the issue is not knowing how to set up a password. This still doesn’t say that.

The option to keep logging in for 30 days and not set a password — at a meeting this afternoon no one could figure out why anyone would want to do this. Why?

Sharon

On Feb 8, 2018, at 10:54 PM, Bob Bellizzi <cdfexec@gmail.com> wrote:

Ruthie,
Our group is for mostly older people with a late onset genetic disease. The cross section of internet experience is rather low also.
We only have 3300+ members even my members seem to understand what Mark wrote (below)

I Have Forgotten My Password/I Don't Have A Password
To log in without a password, go to the login page and click the 'Email me a link to log in' button. Once you enter your email address, you'll immediately be sent an email with a link that will automatically log you into Groups.io. You will stay logged in for up to 30 days, unless you log out. You can then set a password if you wish, or you can continue to utilize the Email me a link to log in function to log in when needed.

--
Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: login suggestion for new refugees from YahooGroups rathe

 

Maybe it should say that they have to click on the link. ;p

On Thu, Feb 8, 2018 at 7:54 PM, Bob Bellizzi <cdfexec@...> wrote:
Ruthie,
Our group is for mostly older people with a late onset genetic disease. The cross section of internet experience is rather low also.
We only have 3300+ members even my members seem to understand what Mark wrote (below)

I Have Forgotten My Password/I Don't Have A Password

To log in without a password, go to the login page and click the 'Email me a link to log in' button. Once you enter your email address, you'll immediately be sent an email with a link that will automatically log you into Groups.io. You will stay logged in for up to 30 days, unless you log out. You can then set a password if you wish, or you can continue to utilize the Email me a link to log in function to log in when needed.

--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: login suggestion for new refugees from YahooGroups rathe

Bob Bellizzi
 

Ruthie,
Our group is for mostly older people with a late onset genetic disease. The cross section of internet experience is rather low also.
We only have 3300+ members even my members seem to understand what Mark wrote (below)

I Have Forgotten My Password/I Don't Have A Password

To log in without a password, go to the login page and click the 'Email me a link to log in' button. Once you enter your email address, you'll immediately be sent an email with a link that will automatically log you into Groups.io. You will stay logged in for up to 30 days, unless you log out. You can then set a password if you wish, or you can continue to utilize the Email me a link to log in function to log in when needed.

--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: login suggestion for new refugees from YahooGroups

 

Mark,

Are you receiving emails from a Groups.io group but have never visited the Groups.io website? Use the Email me a link to log in button above to log into the website.
Don't have a Groups.io account? Registration is free and easy.
 
Maybe make that a third section, with its own header

Please Log In
[boxes, links and green button]

Or You Can
[three buttons]
 
Not Sure?

Are you receiving emails from a Groups.io group but have never visited the Groups.io website? Or do you just want to get started using Groups.io?

If you use the Email me a link to log in button above you don't even need a password. We'll send you an email; you go to your Inbox, open that message, and click the link inside to log into the website.

If you'd rather have a password, and you don't have one yet, Registration is free and easy.


Shal


moderated Re: login suggestion for new refugees from YahooGroups

 

I wrote:

I'm with Sharon, I recommend changing "Forget your password?" to "Forgot your password, or don't have one yet?"
 
I forgot to say, and make the phrase "don't have one yet" be a link to /register, not /sendloginlink.Because these people are still expecting to create a password.

Shal


moderated Re: login suggestion for new refugees from YahooGroups

 

Mark,

Are you talking about changing/augmenting that? Or something else?
 
I'm with Sharon, I recommend changing "Forget your password?" to "Forgot your password, or don't have one yet?"

I prefer "forgot" to "forget" because  the latter could be read as an imperative. (Goodness no, I don't want to click there and have the system forget my password).

I might make the "Or You Can" a header left justified and equal in weight to the "Please Log In". That might make it clearer that those buttons are an alternative to using the Log In boxes above that line. As it stands they seem almost like an alternative to the green Log In button alone, and one might need to fill in the boxes before clicking them.

Shal


moderated Re: Update on Y! Groups transfers

Sarah k Alawami
 

Don't apologize. I myself understand. I was updating 3 remote machines last week and although it took a total of about an hour, that is not how I wanted to spend my day. And you are right I'm sure there are more updates to come due to spector melt down.. Joy joy joy.

Take your time and good luck with all of these transfers.

On Feb 8, 2018, at 4:10 PM, Mark Fletcher <markf@corp.groups.io> wrote:

On Thu, Feb 8, 2018 at 12:54 PM, <babmay11@...> wrote:
I just requested a transfer of one group yesterday, I was just curious approximately how long it might be before it is completed, in other words, how long is the queue at this point timewise?  Also, was I supposed to receive any type of confirmation that my request was received?  Not trying to be a pain, just checking since I am a bit nervous about the transfer.  Thank you very much.


The oldest invites in the queue right now are from a little over 2 days ago. I try to process things in batches. It's a challenge because I can't spend all my time just doing transfer requests. 

I feel like I need to apologize because between the Spectre/Meltdown stuff in early January (with more to come at some point), and the mass Y! Group migration, I haven't been able to make a lot of headway on new features or updates so far this year.

Thanks,
Mark


moderated Re: Update on Y! Groups transfers

 

On Thu, Feb 8, 2018 at 12:54 PM, <babmay11@...> wrote:
I just requested a transfer of one group yesterday, I was just curious approximately how long it might be before it is completed, in other words, how long is the queue at this point timewise?  Also, was I supposed to receive any type of confirmation that my request was received?  Not trying to be a pain, just checking since I am a bit nervous about the transfer.  Thank you very much.


The oldest invites in the queue right now are from a little over 2 days ago. I try to process things in batches. It's a challenge because I can't spend all my time just doing transfer requests. 

I feel like I need to apologize because between the Spectre/Meltdown stuff in early January (with more to come at some point), and the mass Y! Group migration, I haven't been able to make a lot of headway on new features or updates so far this year.

Thanks,
Mark


moderated Re: Update on Y! Groups transfers

Barbara Byers
 

Hi,
I just requested a transfer of one group yesterday, I was just curious approximately how long it might be before it is completed, in other words, how long is the queue at this point timewise?  Also, was I supposed to receive any type of confirmation that my request was received?  Not trying to be a pain, just checking since I am a bit nervous about the transfer.  Thank you very much.

Barb B


moderated Re: login suggestion for new refugees from YahooGroups

Sharon Villines
 

On Feb 8, 2018, at 6:13 PM, Mark Fletcher <markf@corp.groups.io> wrote:

For the login page, right now it has the following text:

Are you receiving emails from a Groups.io group but have never visited the Groups.io website? Use the Email me a link to log in button above to log into the website.
Don't have a Groups.io account? Registration is free and easy.
The message should be at the point when they try to sign in. Sending emails and clicking on links just delays the process and the email goes to spam anyway. then the owner gets contacted and Twitter gets notified and then it's a whole big thing.

The problem is that they are asked to enter a password when they don’t have one. There isn’t a distinction on the page between those who have set one up and those who haven’t. Simplest solution:

Below the enter-your-password box insert: “If you haven’t set up a password yet” do this.

Ideally there would be two sign-in pages—one that people are sent to if they have set up a password and another one for those who haven’t set one up yet.

I would not call it an account unless you have to. “Account” has connotations of Yahoo where you have to give your phone number and ll your marketing preferences, sex, age, etc. The wonderful thing about Groups.io is that it is simple. You have a username, password, and list of groups.

Sharon
Who had to sit through a 20 minute discourse from a member who tried to sign in and couldn’t figure out what to do since she didn’t have a password. And how many paragraphs she was going to write for instructions telling other people what to do.


moderated Re: login suggestion for new refugees from YahooGroups

 

Hi Ruthie,

For the login page, right now it has the following text:

Are you receiving emails from a Groups.io group but have never visited the Groups.io website? Use the Email me a link to log in button above to log into the website.
Don't have a Groups.io account? Registration is free and easy.


Are you talking about changing/augmenting that? Or something else? What additional information should it include?

Thanks,
Mark

On Thu, Feb 8, 2018 at 2:25 PM, Ruth Levi <ruthlevi@...> wrote:

tone is everything in email, don’t u agree, bob? 😊

 

yes, i have previously read the entire wiki, but none of your comments addresses my issue…i have moved 14k members in my group, many, many not so computer literate. we plopped them into this new format of groups.IO, the login pg is confusing to a newbie & no, they r not going to read the wiki, nor is it that easy for many to do that multi step machination outlined therein.

 

ruthie levi

 



moderated Re: login suggestion for new refugees from YahooGroups

Ruthie Levi
 

tone is everything in email, don’t u agree, bob? 😊

 

yes, i have previously read the entire wiki, but none of your comments addresses my issue…i have moved 14k members in my group, many, many not so computer literate. we plopped them into this new format of groups.IO, the login pg is confusing to a newbie & no, they r not going to read the wiki, nor is it that easy for many to do that multi step machination outlined therein.

 

ruthie levi

 


moderated Re: login suggestion for new refugees from YahooGroups

Toby Kraft
 

Duane, that looks pretty good.  Thanks for pointing that out.  I'm going to add it to my invite message.
Toby


moderated Re: login suggestion for new refugees from YahooGroups

Duane
 

You can add pretty much anything you want to the Invite message for your group.  If you don't want to add a bunch of text, you could just include a link to https://groups.io/g/GroupManagersForum/wiki/How-to-Set-a-Personal-Password-and-Profile%3B-Changing-Email-Address if that does what you want.

Duane


moderated Re: login suggestion for new refugees from YahooGroups

Toby Kraft
 

Thanks for that help topic.  Helpful, but it only says "You can then set a password if you wish, " - but does not explain how one does that.  

Yes, a group owner/mod can spend all kinds of time setting up welcome letters, notices, etc but much of that could be avoided if the initial invite email had a bit more explanation in it.

This is the beta forum for suggestions so we are suggesting...
Thanks!
Toby


moderated Re: Facebook Groups Integration - Possible Workaround?

Scott Myers
 

So, I did figure out a workaround and checked it for functionality, but it makes for an extra step... but it works.  The group on facebook must be a public group in order for this to work.

First, you create a "page" within your own personal facebook page.  You'll see "pages" under explore.  Click on that and then you can create a page.  So let's say the group you want to get info from is called "widgets", then maybe you make the name of your personal page "Bob's widget reflector".  (The actual name is unimportant, but perhaps something that makes it logical for you.)   Then you go to your newly set-up page and get it's URL and then put that in the integration on your Group here.  Then when something comes up in the group on facebook that you want to make sure hits the group here, you "share" the group post into your personal separate page and viola!, it posts in to the group here.  It's the extra "share" that must be done to make it work.

I know, it's convoluted.  And if the group on facebook was super busy with posts, it would be a real annoyance.  But this does work.

Not ideal and being able to integrate a group would be the ideal, but for now, this may help others.

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