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moderated Re: login suggestion for new refugees from YahooGroups

Sharon Villines
 

On Feb 8, 2018, at 6:13 PM, Mark Fletcher <markf@corp.groups.io> wrote:

For the login page, right now it has the following text:

Are you receiving emails from a Groups.io group but have never visited the Groups.io website? Use the Email me a link to log in button above to log into the website.
Don't have a Groups.io account? Registration is free and easy.
The message should be at the point when they try to sign in. Sending emails and clicking on links just delays the process and the email goes to spam anyway. then the owner gets contacted and Twitter gets notified and then it's a whole big thing.

The problem is that they are asked to enter a password when they don’t have one. There isn’t a distinction on the page between those who have set one up and those who haven’t. Simplest solution:

Below the enter-your-password box insert: “If you haven’t set up a password yet” do this.

Ideally there would be two sign-in pages—one that people are sent to if they have set up a password and another one for those who haven’t set one up yet.

I would not call it an account unless you have to. “Account” has connotations of Yahoo where you have to give your phone number and ll your marketing preferences, sex, age, etc. The wonderful thing about Groups.io is that it is simple. You have a username, password, and list of groups.

Sharon
Who had to sit through a 20 minute discourse from a member who tried to sign in and couldn’t figure out what to do since she didn’t have a password. And how many paragraphs she was going to write for instructions telling other people what to do.


moderated Re: login suggestion for new refugees from YahooGroups

 

Hi Ruthie,

For the login page, right now it has the following text:

Are you receiving emails from a Groups.io group but have never visited the Groups.io website? Use the Email me a link to log in button above to log into the website.
Don't have a Groups.io account? Registration is free and easy.


Are you talking about changing/augmenting that? Or something else? What additional information should it include?

Thanks,
Mark

On Thu, Feb 8, 2018 at 2:25 PM, Ruth Levi <ruthlevi@...> wrote:

tone is everything in email, don’t u agree, bob? 😊

 

yes, i have previously read the entire wiki, but none of your comments addresses my issue…i have moved 14k members in my group, many, many not so computer literate. we plopped them into this new format of groups.IO, the login pg is confusing to a newbie & no, they r not going to read the wiki, nor is it that easy for many to do that multi step machination outlined therein.

 

ruthie levi

 



moderated Re: login suggestion for new refugees from YahooGroups

Ruthie Levi
 

tone is everything in email, don’t u agree, bob? 😊

 

yes, i have previously read the entire wiki, but none of your comments addresses my issue…i have moved 14k members in my group, many, many not so computer literate. we plopped them into this new format of groups.IO, the login pg is confusing to a newbie & no, they r not going to read the wiki, nor is it that easy for many to do that multi step machination outlined therein.

 

ruthie levi

 


moderated Re: login suggestion for new refugees from YahooGroups

Toby Kraft
 

Duane, that looks pretty good.  Thanks for pointing that out.  I'm going to add it to my invite message.
Toby


moderated Re: login suggestion for new refugees from YahooGroups

Duane
 

You can add pretty much anything you want to the Invite message for your group.  If you don't want to add a bunch of text, you could just include a link to https://groups.io/g/GroupManagersForum/wiki/How-to-Set-a-Personal-Password-and-Profile%3B-Changing-Email-Address if that does what you want.

Duane


moderated Re: login suggestion for new refugees from YahooGroups

Toby Kraft
 

Thanks for that help topic.  Helpful, but it only says "You can then set a password if you wish, " - but does not explain how one does that.  

Yes, a group owner/mod can spend all kinds of time setting up welcome letters, notices, etc but much of that could be avoided if the initial invite email had a bit more explanation in it.

This is the beta forum for suggestions so we are suggesting...
Thanks!
Toby


moderated Re: Facebook Groups Integration - Possible Workaround?

Scott Myers
 

So, I did figure out a workaround and checked it for functionality, but it makes for an extra step... but it works.  The group on facebook must be a public group in order for this to work.

First, you create a "page" within your own personal facebook page.  You'll see "pages" under explore.  Click on that and then you can create a page.  So let's say the group you want to get info from is called "widgets", then maybe you make the name of your personal page "Bob's widget reflector".  (The actual name is unimportant, but perhaps something that makes it logical for you.)   Then you go to your newly set-up page and get it's URL and then put that in the integration on your Group here.  Then when something comes up in the group on facebook that you want to make sure hits the group here, you "share" the group post into your personal separate page and viola!, it posts in to the group here.  It's the extra "share" that must be done to make it work.

I know, it's convoluted.  And if the group on facebook was super busy with posts, it would be a real annoyance.  But this does work.

Not ideal and being able to integrate a group would be the ideal, but for now, this may help others.


moderated Re: login suggestion for new refugees from YahooGroups

Bob Bellizzi
 

Have any of you  looked at this link to a specific Help that Mark set up  in his Help page?
https://groups.io/static/help#password
Many groups build WIKI information to do what you keep describing and made our wikis pubic.  Then we simply gave the appropriate WiKI link to the person and they could follow simple directions.
Recently, Mark added a process description to his Help (above url) which is in public view.
Why don't you review it before asking for another method?
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Facebook Groups Integration - Possible Workaround?

Benoît Dumeaux
 

Currently the FB messages arrive at the drop-account on G.io. Receiving a message summarizing the titles and links of the most recent FB messages would be better.


moderated Re: Facebook Groups Integration - Possible Workaround?

 

Slight sidetrack: My FB is a ‘feeder’ group for this one. What I’d like is an easy way to ‘promote’ our group there. There’s HTML code that Mark has provided in the ‘promote’ section which will cause a ‘join’ button to appear in a blog or website. But the steps to include HTML on a FB page seem complicated. 


On Feb 8, 2018, at 9:36 AM, Toby Kraft <toby@...> wrote:

I agree.  My group is related to (not a subset) a larger group on FB - so it would be nice to share the FB group activity with my groups.io group.  But haven't figured out a way to do that with a FB "Page".
Toby

--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: login suggestion for new refugees from YahooGroups

Sharon Villines
 

On Feb 8, 2018, at 12:32 PM, Toby Kraft <@tobykraft> wrote:

I would agree that it would be nice to have a single page where new subscribers can join the group and set their password for web access. Right now, it's two separate actions and a stumbling block for many of my subscribers also. The invite email could have 2 options: 1) Reply to subscribe with email access only -and- 2) Click link to subscribe on the web and setup web access to the group (which goes to new page where subscriber joins and sets password).
I agree. I set up a new group this morning and the password thing was the first oh-no. Explaining it is confusing. This is a list that uses their files so people will be trying to visit the website. They will see a message that says enter your password. Since they don’t have one, they will be frustrated.

The log-in needs one line to say if you haven’t set up a password, click here to set one up.

I won’t even attempt to explain the 30-day option if you don’t want to set up a password. On a large list, I would have repeated messages saying I set up my password and it disappears.

Sharon.


moderated Re: Facebook Groups Integration - Possible Workaround?

Toby Kraft
 

I agree.  My group is related to (not a subset) a larger group on FB - so it would be nice to share the FB group activity with my groups.io group.  But haven't figured out a way to do that with a FB "Page".
Toby


moderated Re: login suggestion for new refugees from YahooGroups

Toby Kraft
 

Ruthie,
I would agree that it would be nice to have a single page where new subscribers can join the group and set their password for web access.  Right now, it's two separate actions and a stumbling block for many of my subscribers also.  The invite email could have 2 options:  1) Reply to subscribe with email access only -and- 2) Click link to subscribe on the web and setup web access to the group (which goes to new page where subscriber joins and sets password).
I really like that it has FB/Google integration but that needs more advanced web skills and presumes some prior knowledge before subscribing (using the gmail address instead of an ISP address for your subscription which you don't know you can do until after you subscribe.  Yes, you can change it but that's even more involved.)

Thanks
Toby


moderated Facebook Groups Integration - Possible Workaround?

Scott Myers
 

I know this has been discussed before in several threads, but I'd love to see the powers that be make this more of a priority.  Why?  Since groups.io is for groups obviously, the primary need would be to integrate with a Facebook group as an extension of communicating with that group.  Being able to integrate with a facebook page is of little value, since a page is for an individual and has next to nothing to do with group communication.

 

So that said, let me ask about a possible workaround.  If I share something from a facebook group into a facebook page, will it then allow it to be reflected onto a group here, or is it limited by the original facebook group page?  So the group I need to reflecting into groups.io I could potentially share into my own personal facebook page.  It's a messy workaround requiring an extra step, but it may be something we can do in the interim... assuming it works.

 

So groups.io administrators, what do you say?  Have you tried this?

 


moderated Re: Yahoo Group transfers

Ginny T.
 

And here's your chuckle for the day: I recently moved a group that's an online chapter of a national organization. They'd decided late last fall after the Yahoo fit in October. We were well into it (thank goodness) when the death-spiral began. Managed to get out of Yahoo intact. Right before we moved, one person posted that she didn't want her info "taken" into Groups because "there is absolutely no information available about Groups.io "security"; remove her from the group. Nothing would make a dent with her. She was told if she wanted out, she needed to cancel her YG membership. That didn't happen.

We move, go live, everyone are happy campers, she posts about she would have preferred a Facebook Group "like everyone else". REALLY? You're pitching fits about  "security" and you're hollering it should have been Facebook? She  was told again why Groupsand the reply was to unsub. Hokay!

I know - don't say it - like I said, chuckle for the day.

Ginny
--
Ginny T.  gttemari21@...
========
TemariKai.com


moderated login suggestion for new refugees from YahooGroups

Ruthie Levi
 

i am spending a lot of time explaining to the older folks in my group about how to log into Groups.IO. a suggestion, perhaps add a line of code, right near the login suggestion(not far below where it is now), saying specifically if this is ur first time here, just arrived from another platform, like yahoogroups, this is what u need to do…it needs to b a bit more simplistic for my masses…thanks for listening.

 

ruthie levi

 


moderated Re: Reengage Past Members cant remove them from the Past Group

Bob Bellizzi
 

She was bumped on Jan 4,  ALL msgs went to junk and she only just noticed and asked "wha happen?".
She was a long time, years, member I reinstated her because she asked and wasn't a troublemaker.
It was not my unsolicited intention.

--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Reengage Past Members cant remove them from the Past Group

Bob Bellizzi
 

Even more strange is that I Direct Added her back and she now shows in both Past and Members lists
I wonder if I shoulda just tried to move her back to members directly??
Curioser and Curioser, this rabbit
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: Reengage Past Members cant remove them from the Past Group

 

You can see a past member's entire member page by moving them to banned. It seems to be a "feature." ;)

On Wed, Feb 7, 2018 at 4:44 PM, Bob Bellizzi <cdfexec@...> wrote:
BTW one cannot search  for a reason in Past Members.
I wanted to see how many happened recently.

bob
--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Reengage Past Members cant remove them from the Past Group

 

I don't think there SHOULD be a way to reenroll past members. Leaving the group was their choice. If someone is removed for marking a message spam, then they're given a chance to resubscribe via a resubscribe link. You shouldn't have to do anything. If, OTOH, they didn't get the link, you can always contact them, send them an invitation, etc. I would consider it very obnoxious if a group owner resubscribed me to a group I'd purposely left.

On Wed, Feb 7, 2018 at 4:39 PM, Bob Bellizzi <cdfexec@...> wrote:
There seems no way to reengage Past Members.  It would be helpful is we could reengage these people
But I also  notice the only thing kept is the email an when they left.  No page seems available, at least in Premium.

As someone said, many (of these) members  are in the right lane of the Internet highway,  And  they don't notice that they are not receiving messages or digests and when the Unsubscribed/spam message arrives, it, too goes into the junk or spam folder, not to be seen because they just don't look for almost a month in this case.

And, what is the import of a Past Member if we attempt to Direct Add one of them because there is no way to remove them from the Past group


--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation



--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu