Date   

moderated Happy New Year!

 

Hi All,

I am back from vacation. I hope you all had a good end of 2017! It will take me a couple of days to work through support emails. Also, there's a backlog of group transfer requests that I need to work through.

I am speculating here, but there may have to be some downtime in the next week or so. There's been a major security flaw discovered in all Intel CPUs from the past decade, and all operating systems will need to be patched to fix it. Linode, our hosting provider, has not yet said when or if our instances will have to be rebooted or migrated to install the security fixes, but I'm guessing that it will need to happen. As soon as I know more, I'll post. Nerdy details on the flaw are here: https://www.theregister.co.uk/2018/01/02/intel_cpu_design_flaw/

Thanks,
Mark


moderated Re: User-friendly message rejection after attempt to post to a locked thread #suggestion

 

On Tue, Jan 2, 2018 at 11:00 am, Bob Bellizzi wrote:
It would seem that a Reply to the message e.g. "We're sorry but that thread is locked." would seem to be fairly simple.
Lena is implying (I think) that there's a technical issue with this because the message is bounced. She's way more savvy than me as far as email technicalities, but I'm not sure an attempted message to a locked topic has to be bounced. If there is actually some technical issue, I'm suggesting a workaround of eliminating "locked topic" internally, at least with respect to replies via email, and treat a locked topic as special case of a moderated topic for which all replies are rejected. 
 
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: User-friendly message rejection after attempt to post to a locked thread #suggestion

Bob Bellizzi
 

It would seem that a Reply to the message e.g. "We're sorry but that thread is locked." would seem to be fairly simple.

--

Bob Bellizzi

Founder, Fuchs Friends ®
Founder & Executive Director, The Corneal Dystrophy Foundation


moderated Re: User-friendly message rejection after attempt to post to a locked thread #suggestion

 

In other words, I’m suggesting not bouncing the message at all. Just catch it and send it back nicely, as with a moderated thread.

Sent from my iPhone

On Jan 2, 2018, at 3:22 AM, J_Catlady <j.olivia.catlady@...> wrote:

But Groups.io does recognize that a thread is locked, just as it recognizes that a thread is moderated. When it’s moderated, it sends the message to pending and let’s a mod act on it, including reject it and send a rejection message. Could groups.io treat a reply to a locked thread as if the thread were moderated and the messsge rejected, and use a canned rejection message to the effect that the thread is locked?

Sent from my iPhone

On Jan 2, 2018, at 12:56 AM, Lena <Lena@...> wrote:

On Mon, Jan 1, 2018 at 08:33 am, J_Catlady wrote:

How hard would it be to send a simple rejection message to the tune of "This
topic has been locked" when the topic has been locked, instead of spewing the
bounce code back at the person?
The bounce message is created by the member's mail provider. This way (rejection during SMTP session) avoids backscatter thus decreasing chances of blacklisting entire groups.io confusing it with spammers.

https://en.wikipedia.org/wiki/Backscatter_%28email%29



--
J



Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: User-friendly message rejection after attempt to post to a locked thread #suggestion

 

But Groups.io does recognize that a thread is locked, just as it recognizes that a thread is moderated. When it’s moderated, it sends the message to pending and let’s a mod act on it, including reject it and send a rejection message. Could groups.io treat a reply to a locked thread as if the thread were moderated and the messsge rejected, and use a canned rejection message to the effect that the thread is locked?

Sent from my iPhone

On Jan 2, 2018, at 12:56 AM, Lena <Lena@...> wrote:

On Mon, Jan 1, 2018 at 08:33 am, J_Catlady wrote:

How hard would it be to send a simple rejection message to the tune of "This
topic has been locked" when the topic has been locked, instead of spewing the
bounce code back at the person?
The bounce message is created by the member's mail provider. This way (rejection during SMTP session) avoids backscatter thus decreasing chances of blacklisting entire groups.io confusing it with spammers.

https://en.wikipedia.org/wiki/Backscatter_%28email%29


--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Is there a way to make a subgroup a main group?

 

Thank you, but I am posting in the correct group. I am not looking for help managing my groups at the moment, I've been running them for 18 years.and believe my organisation is just fine.

This group is "A group to discuss the Groups.io service and how it can be improved" and I am asking about a feature that I believe does not currently exist but which would be helpful to me. I have posted here because if the feature does exist, the members here would know. If the feature does not exist, i know Mark reads this group and picks on such requests and instigates them as appropriate, and I'm hoping he'll be able to assist me when he returns from his vacation.

HTH

Helen


moderated Re: User-friendly message rejection after attempt to post to a locked thread #suggestion

 

On Mon, Jan 1, 2018 at 08:33 am, J_Catlady wrote:

How hard would it be to send a simple rejection message to the tune of "This
topic has been locked" when the topic has been locked, instead of spewing the
bounce code back at the person?
The bounce message is created by the member's mail provider. This way (rejection during SMTP session) avoids backscatter thus decreasing chances of blacklisting entire groups.io confusing it with spammers.

https://en.wikipedia.org/wiki/Backscatter_%28email%29


moderated Re: Is there a way to make a subgroup a main group?

 

Sarah,

I read Helen's question to include a suggestion that this ability be implemented if it doesn't already exist. And even if I'm wrong about that interpretation, I think it's a great suggestion.:-)

Happy New Year!
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Is there a way to make a subgroup a main group?

Sarah k Alawami
 

Hello. Please ask this on the group managers forum.

https://groups.io/g/GroupManagersForum

This is where you can ask for help with stuff such as this, also

https://groups.io/g/Group_Help

Although that group is quiet, but you can also get help there as well.


FYI there is an option in the main interface for sub groups.


Sorry to be so hard but I believe in organization and this is how I run my groups as well.

Take care all.

On Jan 1, 2018, at 6:11 AM, Helen <helen@...> wrote:

I can't see there is a way to do this, but if there is, I'd love to know how.

Thank you and Happy New Year

Helen



moderated User-friendly message rejection after attempt to post to a locked thread #suggestion

 

I'm having deja-vu and may have requested this in the past, but if so, I'm repeating the suggestion now after a message I got from a group member yesterday who had tried to post via email to a locked thread:

"my email got destroyed by the locked thread (the “message failed”response spit it back to me with all kinds of code, all chopped up). I’m so upset (also devastated and exhausted). While I love this group, it was always so complicated, difficult, etc"

How hard would it be to send a simple rejection message to the tune of "This topic has been locked" when the topic has been locked, instead of spewing the bounce code back at the person? The member above at least got to the "reason" section of the bounce, but some people don't see it and just email me about their failed attempt to reply to a message.

Thanks and Happy New Year!
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Is there a way to make a subgroup a main group?

 

I can't see there is a way to do this, but if there is, I'd love to know how.

Thank you and Happy New Year

Helen


moderated Re: Subscribing to particular tags only

 

Chris,

In the past, I thought it was possible to only subscribe to particular
tags, but I can't see the option any more.
As J said, for emailed messages it begins with choosing "Following Only" as your Message Selection (in the Advanced Preferences expander, on your Subscription page).

Then if you've checked "First Message Also", you'll receive the first message in each new topic. In the footer of that message there should be a link for each hashtag of the message, to follow that hashtag (as well as a link to follow that particular topic). I think those links are also available in full-featured digest also, but I'm not certain.

I agree with J about the web method being non-intuitive. I think one should be able to follow hashtags from the Hashtag page of each group, as well as from the "More" menu of each message which has hashtags.

Shal


moderated Re: Subscribing to particular tags only

 

OTOH, in defense of this method, and the reason it is probably not analogous to the method for following threads, is that hashtags may be duplicated in several groups. It still seems that the UI for this could be improved, though.
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: Subscribing to particular tags only

 

To do that, go into your subscription for the group, click on Advanced Preferences, and then on Following Only. Then go to your groups.io home page (groups.io) and click on Followed under Hashtags. From there you can click on +Follow a New Hashtag. You then enter the name of the hashtag, specify which group you want to follow it, and specify the duration.

It is not intuitive IMHO.
--
J

 

Messages are the sole opinion of the author, especially the fishy ones.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Subscribing to particular tags only

 

In the past, I thought it was possible to only subscribe to particular tags, but I can't see the option any more. Is that still possible?


moderated Adding comments to Photos #suggestion

Matty Smith <mattysmith.smith@...>
 

Hi
There hasve been discussions in the past on adding the facility to post comments against photos. This was added to Trello back in 2016.
Is it in the pipeline? Is there a time scale around it?
Thanks
Matty


moderated Re: Time zones

 

Dave,

Ok, I understand that is what "is", but how do we get a request
submitted for a change?
Oops, one too many Daves - Sergeant and Power
https://beta.groups.io/g/main/topic/5447479#14260

This group is the official "suggestion box", so I think we've been re-submitting the request by virtue of your topic "Set calendar time zone".
https://beta.groups.io/g/main/topic/7721120

It seems this could be, or is, a problem for many users.
I agree. I thought the automatic setting was the way to go, but maybe there were technical problems with that. Here's my earlier take on the this idea (part of a somewhat related topic, so easily missed).
https://groups.io/g/GroupManagersForum/topic/5804913#2163

Shal


moderated Re: Time zones

Dave Power
 

Ok, I understand that is what "is", but how do we get a request submitted for a change? Since it is available for enterprise groups, it should not be too much of an effort to make it available for the Pro groups. It seems this could be, or is, a problem for many users.


moderated Re: Time zones

 

Dave,

I stand corrected. From January this year:
"A couple of months ago, on account creation I started setting people's
timezones to pacific time as a default (except for enterprise groups,
which have their own default timezone setting)."
https://beta.groups.io/g/main/message/12587

I missed that.

Shal


moderated Re: Set calendar time zone

 

Dave,

Everybody seems to acknowledge it, but nothing gets resolved.
It looks like it is resolved:

"A couple of months ago, on account creation I started setting people's
timezones to pacific time as a default (except for enterprise groups,
which have their own default timezone setting)."
https://beta.groups.io/g/main/message/12587

Earlier it had been automatic:

"We auto detect what timezone a user's browser is in when they register
or when they login, and automatically set their timezone if it isn't
already set. ...

So, if we're emailing a calendar reminder to someone who's timezone we
don't know (because they registered through email, ... etc), we use the
event's timezone to figure out a time to show in the reminder."
https://beta.groups.io/g/main/message/255

I don't recall (and my quick search didn't find) any explanation for why it was changed from automatic to default U.S. Pacific time.

How about it is on the list and expected to be fixed by ___, or go
away, we do not plan to fix it, or something!
I do not see it on the official To-Do list:
https://trello.com/b/qu3WgzVq/beta

Shal

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