Date   

locked Re: Moderation For Integrations?

 

I think you're right, adding a moderation checkbox is the easiest and most straightforward way to achieve what you want. I'll put it on the list.

Worst nightmare? No way. Ask away!

Mark

On Wed, Oct 29, 2014 at 7:53 AM, <whofanvidme@...> wrote:

> What happens when someone replies to one of these moderated integration
> messages? Should that message be moderated as well?

I don't see why replies would need to be moderated.

I was really just thinking that there are a lot of external feeds, updates,
and photos which, while they may periodically contain a posting that's
relevant to a group's topic, could also include daily postings of the
owner's lunch as well. And that, to avoid a lot of confusion and hunger, it
might be best to be able to filter these out before they managed to reach
the list. Ideally, you would have the option to simply tick a MODERATE THIS
FEED box as you add each one, with an option to edit the setting later.

One thing I did consider post-post was the idea of creating a sub-group
specifically for feeds. But I'll admit I'm discussing all of this in the
dark. I haven't created any sub-groups yet and haven't added any
integrations either. It's just that, if a service offers a feature, I like
to find a way to make use of it. I hate that so many of the Yahoo! Groups I
belong to are seen by their owners as little more than a mailing list when
they can be so much more. I should just pull the trigger and play around
with my options.

I'm afraid I'll soon become your worst nightmare, Mark. In answering this
post, I've just thought of three more related questions to ask.

Hail Hydra! B)



locked Re: How would groups.io deal with abuse?

 

Hi Ronaldo,

Groups.io has the usual assortment of abuse email addresses (postmaster@ and support@ being the two main ones). We have triggers on the direct add function which when tripped, cause the adds to be queued for us to moderate. Between that and the fact that direct add is only available for paid groups, hopefully we won't have an issue with abuse.

(Note that subgroups have the direct add function, but only for people who are already subscribed to the parent group. I don't believe that the possibility of abuse is the same in that scenario.)

Thanks,
Mark


On Tue, Oct 28, 2014 at 7:08 PM, ro-esp <ro-esp@...> wrote:
Yahoogroups removed the add-feature because too many mods abused it. I understand groups.io does/will have it.

Will there be a complaint-adress? Will abuse mods get their status revoked or something?

I also thing yahoogroups has a webpage where people can "opt-out" of all invitations, but I don't think that's a good idea - because it would be too restrictive for bonafide groups


              groetjes, Ronaldo
--
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locked Re: Moderation For Integrations?

 

> What happens when someone replies to one of these moderated integration
> messages? Should that message be moderated as well?

I don't see why replies would need to be moderated.

I was really just thinking that there are a lot of external feeds, updates,
and photos which, while they may periodically contain a posting that's
relevant to a group's topic, could also include daily postings of the
owner's lunch as well. And that, to avoid a lot of confusion and hunger, it
might be best to be able to filter these out before they managed to reach
the list. Ideally, you would have the option to simply tick a MODERATE THIS
FEED box as you add each one, with an option to edit the setting later.

One thing I did consider post-post was the idea of creating a sub-group
specifically for feeds. But I'll admit I'm discussing all of this in the
dark. I haven't created any sub-groups yet and haven't added any
integrations either. It's just that, if a service offers a feature, I like
to find a way to make use of it. I hate that so many of the Yahoo! Groups I
belong to are seen by their owners as little more than a mailing list when
they can be so much more. I should just pull the trigger and play around
with my options.

I'm afraid I'll soon become your worst nightmare, Mark. In answering this
post, I've just thought of three more related questions to ask.

Hail Hydra! B)


locked How would groups.io deal with abuse?

ro-esp
 

Yahoogroups removed the add-feature because too many mods abused it. I understand groups.io does/will have it.

Will there be a complaint-adress? Will abuse mods get their status revoked or something?

I also thing yahoogroups has a webpage where people can "opt-out" of all invitations, but I don't think that's a good idea - because it would be too restrictive for bonafide groups


groetjes, Ronaldo
--
http://www.esperanto.net http://www.moneyasdebt.net


locked Re: Display featured groups in the home page

 

Good suggestion. I've moved the Find/Create group link to the top of the nav bar. If you have ideas for other places the create group link should go, please let me know.

Thanks,
Mark

On Mon, Oct 27, 2014 at 8:00 PM, <walkraft@...> wrote:

Currently, there aren't many people who are joining groups. I would suggest that this is likely because the join groups feature is rather hidden. You have to click on "Your Groups", then "Find or Create a group". There are a few possibilities that may lead to more groups being created. One would be to add "Find or create a group" directly to the top bar. Another option would be to display featured groups on the homepage.



locked Display featured groups in the home page

 

Currently, there aren't many people who are joining groups. I would suggest that this is likely because the join groups feature is rather hidden. You have to click on "Your Groups", then "Find or Create a group". There are a few possibilities that may lead to more groups being created. One would be to add "Find or create a group" directly to the top bar. Another option would be to display featured groups on the homepage.


locked Re: Moderation For Integrations?

 

Hmm, I had never thought of that before. Certainly it's doable. I can think of at least two ways to do it:

1) When you set up the integration, specify that those messages should be moderated
2) Adding an option to hashtags so that you can specify that emails with a given hashtag should be moderated

At first thought, I'm leaning towards #2, because that opens up other possibilities with moderation. Thoughts?

What happens when someone replies to one of these moderated integration messages? Should that message be moderated as well?

Thanks,
Mark



On Mon, Oct 27, 2014 at 10:17 AM, <whofanvidme@...> wrote:

Integrating RSS feeds would be a handy feature for my group, but only if I could pick and choose which posts actually made it onto the list. Would moderation for them (and other integrations) be possible?



locked Moderation For Integrations?

 

Integrating RSS feeds would be a handy feature for my group, but only if I could pick and choose which posts actually made it onto the list. Would moderation for them (and other integrations) be possible?


locked Subgroups live #changelog

 

All,

I've pushed subgroups to the live site. To create a subgroup, click on the '+ Subgroup' tab when viewing your group. Here's the text I've written up for the help center:

----
Groups.io supports subgroups. A subgroup is a group within another group. When viewing your group on the website, you can create a subgroup by clicking the 'Subgroup' tab on the left side. The email address of a subgroup is of the form parentgroup+subgroup@groups.io.

Subgroups have all the functionality of normal groups, with the exceptions that to be a member of a subgroup, you must be a member of the parent group, and you cannot invite people to join subgroups.

Once a person is a member of the parent group, they can subscribe directly to the subgroup if it's permitted, they can be added directly to the subgroup, or they can ask to join the subgroup if it is restricted.
----

Please let me know if you see any problems or have any suggestions for improvements. I'll probably announce this on updates@groups.io Monday or Tuesday.

Thanks!
Mark


locked Re: Welcome to beta

Cacky B
 

I'm on verizon.net, and have had a large number of group messages put into the spam folder by verizon.  I have carefully checked it every day, marked them as "Not Spam", and also listed the domain as as safe in my own account settings.  Yesterday, when I tried to respond to a message for the first time, verizon refused to send it, marking it as spam.  I followed their instructions for that occurrence, sent the message to "spamdetector.update@...", explaining what the domain represented and the purpose of the beta group.  Within about 40 minutes I was able to send the message without a problem.

Hopefully, verizon has white listed the domain.

Cacky

On 10/22/2014 5:54 PM, Mark Fletcher wrote:
On Wed, Oct 22, 2014 at 1:05 PM, CGrlgsby via GROUPS.IO <user+250@groups.io> wrote:
Greetings,
I am not sure if this has been addressed here but as a new subscriber the welcome message copied below which I received from groups.io was sent directly to my AOL webmail spam folder. I do not have any special filters setup on my end so perhaps AOL considered it spam due to the message containing many URL's ? Stranger things have happened, yeah I know it's AOL but their email has always worked predictably more often than not since the early 90s which is more than I can say for Yahoo's products.

Hmm. I haven't heard of any other reports. We're set up to receive notification if anyone with an aol.com email address marks one of our emails as spam, and we haven't received any of those notifications. Perhaps it's an issue with us sending the email as text/html but it not containing any HTML. I'll look into it.

 
I hope the groups.io effort succeeds, I have managed groups on Y! since the OneList/eGroups days of the late 90s and am very unhappy with the 'new and improved' Y! groups and Y!mail. Your way of public beta testing is the way Y! should have handled their sweeping changes, not having thrust them upon unsuspecting group 'owners' and their members.

Thanks!

Mark 




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locked Re: re Welcome

CGrlgsby <cgrlgsby@...>
 

There was a period of time a year or two ago where the .io domains were looked upon with extra scrutiny because they were new and not many people were familiar with them. Since then I believe Google has given them top level domain status placing them on equal footing along with .com .net etc and they are passing more filter gauntlets without issues. Check your favorite search engine for '.io domain issues' or something along those lines for additional background on the .io domain.

Interestingly at least two of the messages Cacky B. sent to this group today were marked as spam by AOL and directed to my spam folder. I do not recall which ones so I cannot check the headers for a possible reason. I will pay closer attention to others and look them over, the answer might be explained in the headers.
CG


-----Original Message-----
From: Cacky B <cackyb@...>
To: beta <beta@groups.io>
Sent: Thu, Oct 23, 2014 9:42 pm
Subject: Re: [beta] Reply to CGrigsby re Welcome

I will try to send the original message again and see what happens.  I'm wondering if the trigger is the number of links at the bottom of the message that are added to any group message that is sent.  If I get the message when I try to send this, I'll copy and send it along.

Cacky

On 10/23/2014 4:31 PM, Mark Fletcher wrote:
Hmm, that's very strange. When you say that Verizon refuses to send it, do they give you an error message?

I have specifically whitelisted the servers we use to send email with Verizon, and got an acknowledgement email from them 10 days ago saying that we should be whitelisted. But that generally only applies to email that we send to Verizon, not the other way around. 

Please let me know if you find out any additional information.

Thanks,
Mark


On Thu, Oct 23, 2014 at 2:18 PM, Cacky B <cackyb@...> wrote:
I have been trying to send the message below for two days. Verizon continues to refuse it.  I have cleared the message to which it was a reply (the one sent by the AOL user) in the hope that reducing the number of links in the message will prevent it from being pegged as spam by verizon.  If this goes through, then that tells me it's not the group domain or address, but the links contained within the message that trigger the refusal to send.  If that's the case, then even replies that are sent will need to clear most of the message to which they are replying.

I'm on verizon.net, and have had a large number of group messages put into the spam folder by verizon.  I have carefully checked it every day, marked them as "Not Spam", and also listed the domain as as safe in my own account settings.  Yesterday, when I tried to respond to a message for the first time, verizon refused to send it, marking it as spam.  I followed their instructions for that occurrence, sent the message to "spamdetector.update@...", explaining what the domain represented and the purpose of the beta group.  Within about 40 minutes I was able to send the message without a problem.

Hopefully, verizon has white listed the domain.

Since writing the above, I have tried to send the message, had it refused, submitted it to the spam detector address for verizon, tried sending again the next morning, had it refused, submitted it again, tried sending again, had it refused again.  Will keep trying, as I hope to get this white listed with verizon, rather than having to go through this hassle.  Obviously this will create a problem for anyone owning a list on the site also..

Cacky

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locked Re: Error Message

 

Cacky,

Can you try to send that message to mark@corp.groups.io? I don't think it'll work, but it's worth a try.

Another thing is that you can try sending the message after you strip out all parts of the message you were replying to.

Thanks,
Mark

On Thu, Oct 23, 2014 at 2:49 PM, Cacky B <cackyb@verizon..net> wrote:
I tried again to send the original message.  Here is the error message:  "An error occurred while sending mail. The mail server responded:  5.7.1 The message you attempted to send was determined to be spam. Please visit http://www.verizon.net/spamfaq for more information.. Please check the message and try again."

Of course I went to the spamfaq page that they direct me to in the error message.  That was where I got the instructions to submit the message to spamdetector.update@....

I had no trouble sending the reply message I sent a few minutes ago.  It had all the links on the bottom, so I really don't know what is causing the refusal.

Cacky



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locked Error Message

Cacky B
 

I tried again to send the original message.  Here is the error message:  "An error occurred while sending mail. The mail server responded:  5.7.1 The message you attempted to send was determined to be spam. Please visit http://www.verizon.net/spamfaq for more information.. Please check the message and try again."

Of course I went to the spamfaq page that they direct me to in the error message.  That was where I got the instructions to submit the message to spamdetector.update@....

I had no trouble sending the reply message I sent a few minutes ago.  It had all the links on the bottom, so I really don't know what is causing the refusal.

Cacky



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locked Re: Reply to CGrigsby re Welcome

Cacky B
 

I will try to send the original message again and see what happens.  I'm wondering if the trigger is the number of links at the bottom of the message that are added to any group message that is sent.  If I get the message when I try to send this, I'll copy and send it along.

Cacky

On 10/23/2014 4:31 PM, Mark Fletcher wrote:
Hmm, that's very strange. When you say that Verizon refuses to send it, do they give you an error message?

I have specifically whitelisted the servers we use to send email with Verizon, and got an acknowledgement email from them 10 days ago saying that we should be whitelisted. But that generally only applies to email that we send to Verizon, not the other way around. 

Please let me know if you find out any additional information.

Thanks,
Mark


On Thu, Oct 23, 2014 at 2:18 PM, Cacky B <cackyb@...> wrote:
I have been trying to send the message below for two days. Verizon continues to refuse it.  I have cleared the message to which it was a reply (the one sent by the AOL user) in the hope that reducing the number of links in the message will prevent it from being pegged as spam by verizon.  If this goes through, then that tells me it's not the group domain or address, but the links contained within the message that trigger the refusal to send.  If that's the case, then even replies that are sent will need to clear most of the message to which they are replying.

I'm on verizon.net, and have had a large number of group messages put into the spam folder by verizon.  I have carefully checked it every day, marked them as "Not Spam", and also listed the domain as as safe in my own account settings.  Yesterday, when I tried to respond to a message for the first time, verizon refused to send it, marking it as spam.  I followed their instructions for that occurrence, sent the message to "spamdetector.update@...", explaining what the domain represented and the purpose of the beta group.  Within about 40 minutes I was able to send the message without a problem.

Hopefully, verizon has white listed the domain.

Since writing the above, I have tried to send the message, had it refused, submitted it to the spam detector address for verizon, tried sending again the next morning, had it refused, submitted it again, tried sending again, had it refused again.  Will keep trying, as I hope to get this white listed with verizon, rather than having to go through this hassle.  Obviously this will create a problem for anyone owning a list on the site also..

Cacky

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locked Re: Reply to CGrigsby re Welcome

 

Hmm, that's very strange. When you say that Verizon refuses to send it, do they give you an error message?

I have specifically whitelisted the servers we use to send email with Verizon, and got an acknowledgement email from them 10 days ago saying that we should be whitelisted. But that generally only applies to email that we send to Verizon, not the other way around. 

Please let me know if you find out any additional information.

Thanks,
Mark


On Thu, Oct 23, 2014 at 2:18 PM, Cacky B <cackyb@...> wrote:
I have been trying to send the message below for two days. Verizon continues to refuse it.  I have cleared the message to which it was a reply (the one sent by the AOL user) in the hope that reducing the number of links in the message will prevent it from being pegged as spam by verizon.  If this goes through, then that tells me it's not the group domain or address, but the links contained within the message that trigger the refusal to send.  If that's the case, then even replies that are sent will need to clear most of the message to which they are replying.

I'm on verizon.net, and have had a large number of group messages put into the spam folder by verizon.  I have carefully checked it every day, marked them as "Not Spam", and also listed the domain as as safe in my own account settings.  Yesterday, when I tried to respond to a message for the first time, verizon refused to send it, marking it as spam.  I followed their instructions for that occurrence, sent the message to "spamdetector.update@verizon.net", explaining what the domain represented and the purpose of the beta group.  Within about 40 minutes I was able to send the message without a problem.

Hopefully, verizon has white listed the domain.

Since writing the above, I have tried to send the message, had it refused, submitted it to the spam detector address for verizon, tried sending again the next morning, had it refused, submitted it again, tried sending again, had it refused again.  Will keep trying, as I hope to get this white listed with verizon, rather than having to go through this hassle.  Obviously this will create a problem for anyone owning a list on the site also..

Cacky

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locked Reply to CGrigsby re Welcome

Cacky B
 

I have been trying to send the message below for two days. Verizon continues to refuse it. I have cleared the message to which it was a reply (the one sent by the AOL user) in the hope that reducing the number of links in the message will prevent it from being pegged as spam by verizon. If this goes through, then that tells me it's not the group domain or address, but the links contained within the message that trigger the refusal to send. If that's the case, then even replies that are sent will need to clear most of the message to which they are replying.

I'm on verizon.net, and have had a large number of group messages put into the spam folder by verizon. I have carefully checked it every day, marked them as "Not Spam", and also listed the domain as as safe in my own account settings. Yesterday, when I tried to respond to a message for the first time, verizon refused to send it, marking it as spam. I followed their instructions for that occurrence, sent the message to "spamdetector.update@verizon.net", explaining what the domain represented and the purpose of the beta group. Within about 40 minutes I was able to send the message without a problem.

Hopefully, verizon has white listed the domain.

Since writing the above, I have tried to send the message, had it refused, submitted it to the spam detector address for verizon, tried sending again the next morning, had it refused, submitted it again, tried sending again, had it refused again. Will keep trying, as I hope to get this white listed with verizon, rather than having to go through this hassle. Obviously this will create a problem for anyone owning a list on the site also.

Cacky

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locked Re: Search of Archives

David P. Dillard
 

I am very glad to see a search tool for the archives of discussion groups on Groups IO. I was able to conduct a successful search by typing in the wanted term and clicking on the enter key on my keyboard. However, on IE on Firefox and on Chrome, the Icon for implementing or processing the search does not work.


Thanks so much for creating an archive search for lists on IO.





Sincerely,
David Dillard
Temple University
(215) 204 - 4584
jwne@temple.edu


locked Re: Subgroups

Cacky B
 

My preference would definitely that only owner/mods with full privilege be able to create sub groups.  As someone else has said, giving this option to a full membership could be very unwieldy.  If there are those who prefer to allow members to create sub groups, then having that as an option when the parent group is set up so that owners could choose what will work for their specific group.

Again, making the options on where the archives are viewable (parent group and sub group or only sub group) seems like a good solution for privacy settings.

Cacky

On 10/21/2014 11:00 PM, Mark Fletcher wrote:
I took a break from working on the calendar stuff (which can get a little tedious) to work on sub groups, and they're mostly ready. Here are details about how they're implemented. I also have a question for the group. Please let me know if you have any feedback:

- group+owner@groups.io is unchanged from what it is now (ie. it's not a full fledged sub group, because it's just different enough that I thought it wouldn't make sense)
- You must be subscribed to the parent group before you can subscribe to the sub group
- Sub groups have 2 privacy settings: archives visible to the parent group subscribers and archives visible only to the sub group subscribers.
- Sub groups are unlisted/don't appear in the search directory
- Sub groups are listed on the group home page, but only if you're already subscribed to the parent group
- There is no invite function for sub groups, but there is direct add from subscribers to the parent group
- Besides these changes, sub groups have all the functionality of main groups

Question:
- How should permissions work? Should it be that only owners/moderators with the correct permission can create sub groups? Or should it be one of: subscribers to the parent group/moderators/owners? That is, can 'normal' subscribers of the parent group create sub groups?

Thanks,
Mark




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locked Re: Welcome to beta

CGrlgsby <cgrlgsby@...>
 

Hello Mark,
Since you pointed out that I had been the only one who reported this I did a little digging and found that I had received *two* welcome messages from groups.io that day, one at 2:03 PM which went to spam and a second at 2:09 PM which did not. A look at the headers reveals the likely cause:

---- Begin Headers ----
2:03 PM Welcome:

Authentication-Results: mx.aol.com;
	spf=temperror (aol.com: while processing the SPF record for groups.io we encountered a temporary error.) smtp.mailfrom=groups.io;
	dkim=pass (aol.com: email passed verification from the domain groups.io.) header.d=groups.io;
X-AOL-REROUTE: YES
x-aol-sid: 3039ac1afe625436ce051c65
X-AOL-IP: 66.175.222.12
X-AOL-SPF: domain : groups.io SPF : temperror
and

2:09 PM Welcome:

Authentication-Results: mx.aol.com;
	spf=pass (aol.com: the domain groups.io reports 66.175.222.12 as a permitted sender.) smtp.mailfrom=groups.io;
	dkim=pass (aol.com: email passed verification from the domain groups.io.) header.d=groups.io;
x-aol-sid: 3039ac1ade825436cf06258a
X-AOL-IP: 66.175.222.12
X-AOL-SPF: domain : groups.io SPF : pass
---- End Headers ----

I am comfortable assuming this issue likely resolved itself and no further investigation should be required on your part.

Thanks for the speedy reply :-)
CG

-----Original Message-----
From: Mark Fletcher <markf@corp.groups.io>
To: beta <beta@groups.io>
Sent: Wed, Oct 22, 2014 6:54 pm
Subject: Re: [beta] Re: Welcome to beta

On Wed, Oct 22, 2014 at 1:05 PM, CGrlgsby via GROUPS.IO <user+250@groups.io> wrote:
Greetings,
I am not sure if this has been addressed here but as a new subscriber the welcome message copied below which I received from groups..io was sent directly to my AOL webmail spam folder. I do not have any special filters setup on my end so perhaps AOL considered it spam due to the message containing many URL's ? Stranger things have happened, yeah I know it's AOL but their email has always worked predictably more often than not since the early 90s which is more than I can say for Yahoo's products.

Hmm.. I haven't heard of any other reports. We're set up to receive notification if anyone with an aol.com email address marks one of our emails as spam, and we haven't received any of those notifications. Perhaps it's an issue with us sending the email as text/html but it not containing any HTML. I'll look into it.

 
I hope the groups.io effort succeeds, I have managed groups on Y! since the OneList/eGroups days of the late 90s and am very unhappy with the 'new and improved' Y! groups and Y!mail. Your way of public beta testing is the way Y! should have handled their sweeping changes, not having thrust them upon unsuspecting group 'owners' and their members.

Thanks!

Mark 


locked Re: Welcome to beta

 

On Wed, Oct 22, 2014 at 1:05 PM, CGrlgsby via GROUPS.IO <user+250@groups.io> wrote:
Greetings,
I am not sure if this has been addressed here but as a new subscriber the welcome message copied below which I received from groups.io was sent directly to my AOL webmail spam folder. I do not have any special filters setup on my end so perhaps AOL considered it spam due to the message containing many URL's ? Stranger things have happened, yeah I know it's AOL but their email has always worked predictably more often than not since the early 90s which is more than I can say for Yahoo's products.

Hmm. I haven't heard of any other reports. We're set up to receive notification if anyone with an aol.com email address marks one of our emails as spam, and we haven't received any of those notifications. Perhaps it's an issue with us sending the email as text/html but it not containing any HTML. I'll look into it.

 
I hope the groups.io effort succeeds, I have managed groups on Y! since the OneList/eGroups days of the late 90s and am very unhappy with the 'new and improved' Y! groups and Y!mail. Your way of public beta testing is the way Y! should have handled their sweeping changes, not having thrust them upon unsuspecting group 'owners' and their members.

Thanks!

Mark