Date   

moderated Re: ability to post a message online but not send email #suggestion

 

typo -anything with that tag

Sent from my iPhone

On Nov 16, 2016, at 11:07 PM, Shal Farley <shals2nd@gmail.com> wrote:

J,

What do people think of the idea of allowing a moderator to post a
message to the forum only, without an email going out?
There's a HashTag option for that.

In my PTA group I created a HashTag named "NoEmail", set the No Email checkbox for it, and have used it for posting messages with extended background info. I then linked those in messages emailed to the group; that kept the emailed message concise and on topic, yet provided additional detail for those who want it.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: ability to post a message online but not send email #suggestion

 

Shal,

What 'no email' checkbox? I think that may be what I'm asking for. I had no idea a hashtag could be set to no-email. I guess that means anything with tag won't be sent out? Just double checking that I understand this. Thanks.

J

Sent from my iPhone

On Nov 16, 2016, at 11:07 PM, Shal Farley <shals2nd@gmail.com> wrote:

J,

What do people think of the idea of allowing a moderator to post a
message to the forum only, without an email going out?
There's a HashTag option for that.

In my PTA group I created a HashTag named "NoEmail", set the No Email checkbox for it, and have used it for posting messages with extended background info. I then linked those in messages emailed to the group; that kept the emailed message concise and on topic, yet provided additional detail for those who want it.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: ability to post a message online but not send email #suggestion

 

J,

What do people think of the idea of allowing a moderator to post a
message to the forum only, without an email going out?
There's a HashTag option for that.

In my PTA group I created a HashTag named "NoEmail", set the No Email checkbox for it, and have used it for posting messages with extended background info. I then linked those in messages emailed to the group; that kept the emailed message concise and on topic, yet provided additional detail for those who want it.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Auto-responder for group owners/moderators, does it exist?

 

Mark,

Which vacation response would be sent in that case, if everyone has
their own vacation response?
I knew I didn't have it all figured out. ;-)

I think it would have to be a message set for the group, one more 'Member Notice' (or 'Response Template'). I like the idea of leveraging those features -- storing multiple variations and setting one as active (default). Only the "On vacation" setting (checkbox or date/time) would be per moderator.

One thing I've been contemplating is adding a status field for every
profile. Just a text line. You could use it for whatever you wanted.
That's also interesting, and a step in the direction of having "social" features in the profile.

I recommend that users' changes to this field be recorded in the activity log, so moderators have an ability to cope with inappropriate status messages. As a moderator I don't know if I'd want email notification of status updates, but maybe. That should at least be considered in the notification overhaul (I might want only a daily digest of these, versus immediate notification for things like pending messages and members).

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


moderated Re: ability to post a message online but not send email #suggestion

 

How would that be useful? Are you thinking about a very long message, perhaps with attachments, and the notification would be a one-liner and save email space? I could see that, but I'd want the notification to be optional (per message).

J

Sent from my iPhone

On Nov 16, 2016, at 9:23 PM, Jujube <ellaxyu@gmail.com> wrote:

This would be nice, but could there be an option to send notifications to an email address regarding the posting of such messages?

----- Original Message -----
From: "J_Catlady" <j.olivia.catlady@gmail.com
To: beta@groups.io
Date sent: Wed, 16 Nov 2016 20:26:47 -0800
Subject: [beta] ability to post a message online but not send email #suggestion #wishlist

What do people think of the idea of allowing a moderator to post a message to the forum only, without an email going out? I think this might be useful in various circumstances. It's a bit like being able to edit a post without an email going out, but with a new message instead of an edit.
--
J

Messages are the sole opinion of the author.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu




--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: ability to post a message online but not send email #suggestion

Jujube <ellaxyu@...>
 

This would be nice, but could there be an option to send notifications to an email address regarding the posting of such messages?

----- Original Message -----
From: "J_Catlady" <j.olivia.catlady@gmail.com
To: beta@groups.io
Date sent: Wed, 16 Nov 2016 20:26:47 -0800
Subject: [beta] ability to post a message online but not send email #suggestion #wishlist

What do people think of the idea of allowing a moderator to post a message to the forum only, without an email going out? I think this might be useful in various circumstances. It's a bit like being able to edit a post without an email going out, but with a new message instead of an edit.
--
J

Messages are the sole opinion of the author.혻

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated ability to post a message online but not send email #suggestion

 

What do people think of the idea of allowing a moderator to post a message to the forum only, without an email going out? I think this might be useful in various circumstances. It's a bit like being able to edit a post without an email going out, but with a new message instead of an edit.
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: clarification on the new member notification system

 

Thank god! I am not imagining things. :-)
J

Sent from my iPhone

On Nov 16, 2016, at 5:15 PM, Duane <txpigeon@gmail.com> wrote:

I'm having a similar situation. If I change any of the existing Default messages, all the others lose their Default insignia and can't be set via an edit. It does set the one I'm trying for, but that goes away when I set another. Actually, all I have to do is go into edit mode for any notice and save it without making any changes to create the problem. As long as I only edit a backup notice, everything is okay, unless I make it the Default. Adding a new notice to any category brings them back. I can then delete the new notice I created and all is still well.

Duane


--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


moderated Re: clarification on the new member notification system

Duane
 

I'm having a similar situation. If I change any of the existing Default messages, all the others lose their Default insignia and can't be set via an edit. It does set the one I'm trying for, but that goes away when I set another. Actually, all I have to do is go into edit mode for any notice and save it without making any changes to create the problem. As long as I only edit a backup notice, everything is okay, unless I make it the Default. Adding a new notice to any category brings them back. I can then delete the new notice I created and all is still well.

Duane


moderated Re: clarification on the new member notification system

 

Do you remember what the last thing you did last night involving member notices was?

No idea. (But I assure you I was sober. :-) I am running some tests in my test group to see if I can duplicate this.

--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Auto-responder for group owners/moderators, does it exist?

Maria
 

On Wed, Nov 16, 2016 at 01:35 pm, Mark Fletcher wrote:
One thing I've been contemplating is adding a status field for every profile. Just a text line. You could use it for whatever you wanted. For moderators on vacation, you could change it to say 'response may be slow, I'm off-line this week...' or whatever. I'm not sure about an automated email with this, but it'd be easy for people to look these up in the member directory.

That's a cool idea. 

Maria


locked Re: Auto-responder for group owners/moderators, does it exist?

 



On Wed, Nov 16, 2016 at 12:55 AM, Shal Farley <shals2nd@...> wrote:

That's likely possible. But I think the question then is what happens when more than one moderator is on vacation? Does the member get a notice from each of them? That seems a bit overkill.

But I think the real problem is that gives the wrong impression if there are other moderators still active - the member probably doesn't care *which* moderator handles his/her message; but getting a "vacation" response from one (or more) implies that no one is handling the inbound messages (that's the usual meaning for an email box).

So perhaps one could set it up so that the vacation response is issued only if *all* of the owner/moderators are on vacation. But that too has problems if some have gone permanently inactive, unless other mods can set/unset that status on their behalf.


Which vacation response would be sent in that case, if everyone has their own vacation response?

One thing I've been contemplating is adding a status field for every profile. Just a text line. You could use it for whatever you wanted. For moderators on vacation, you could change it to say 'response may be slow, I'm off-line this week...' or whatever. I'm not sure about an automated email with this, but it'd be easy for people to look these up in the member directory.

Mark


moderated Re: clarification on the new member notification system

 

On Wed, Nov 16, 2016 at 8:12 AM, J_Catlady <j.olivia.catlady@...> wrote:
This morning, all the default tags had disappeared on all but my group's welcome message. (We have only one of each type of message, including the welcome.) Curious, I added a second "invite" message, and immediately, all the default tags reappeared. Strange things are happening...

Hmm. Do you remember what the last thing you did last night involving member notices was?

Thanks,
Mark


locked Re: Auto-responder for group owners/moderators, does it exist?

Christopher Hallsworth <challsworth2@...>
 

Ok, good points there and let's try your approach and see how that goes. I like the date time field approach too.

On 16 Nov 2016, at 08:55, Shal Farley <shals2nd@gmail.com> wrote:

Christopher,

Well, it could be set up on a pwer owner basis?
That's likely possible. But I think the question then is what happens when more than one moderator is on vacation? Does the member get a notice from each of them? That seems a bit overkill.

But I think the real problem is that gives the wrong impression if there are other moderators still active - the member probably doesn't care *which* moderator handles his/her message; but getting a "vacation" response from one (or more) implies that no one is handling the inbound messages (that's the usual meaning for an email box).

So perhaps one could set it up so that the vacation response is issued only if *all* of the owner/moderators are on vacation. But that too has problems if some have gone permanently inactive, unless other mods can set/unset that status on their behalf.

The other option is to have it be a single setting on behalf of the whole moderation team. That way they present a united front to the members. But the individual moderators may have imperfect knowledge of each others' status. So that too has problems if one moderator sets it but others are still active, or if everyone goes on vacation but no one thought they were the "last one out".

There may be an obviously right answer to this, but I haven't thought of it (yet?).

At the moment I'm leaning towards each moderator having their own setting, and the message sent only if all are "on vacation". This has the property that if there's only one owner/mod it works as expected.

Each mod's status should be shown in a column of the Moderators list so that the management team can be aware of each other's status. Probably there also an ability to set the status on behalf of an inactive moderator.

Another idea: maybe instead of just a vacation checkbox, it should be a date/time field that lets each moderator set an "I'll be back on" date, with "Off" and "Never" both being available choices.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum



moderated Updates to Trello

Beta Integration <beta@...>
 


moderated Re: clarification on the new member notification system

 

This morning, all the default tags had disappeared on all but my group's welcome message. (We have only one of each type of message, including the welcome.) Curious, I added a second "invite" message, and immediately, all the default tags reappeared. Strange things are happening...
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Auto-responder for group owners/moderators, does it exist?

 

Christopher,

Well, it could be set up on a pwer owner basis?
That's likely possible. But I think the question then is what happens when more than one moderator is on vacation? Does the member get a notice from each of them? That seems a bit overkill.

But I think the real problem is that gives the wrong impression if there are other moderators still active - the member probably doesn't care *which* moderator handles his/her message; but getting a "vacation" response from one (or more) implies that no one is handling the inbound messages (that's the usual meaning for an email box).

So perhaps one could set it up so that the vacation response is issued only if *all* of the owner/moderators are on vacation. But that too has problems if some have gone permanently inactive, unless other mods can set/unset that status on their behalf.

The other option is to have it be a single setting on behalf of the whole moderation team. That way they present a united front to the members. But the individual moderators may have imperfect knowledge of each others' status. So that too has problems if one moderator sets it but others are still active, or if everyone goes on vacation but no one thought they were the "last one out".

There may be an obviously right answer to this, but I haven't thought of it (yet?).

At the moment I'm leaning towards each moderator having their own setting, and the message sent only if all are "on vacation". This has the property that if there's only one owner/mod it works as expected.

Each mod's status should be shown in a column of the Moderators list so that the management team can be aware of each other's status. Probably there also an ability to set the status on behalf of an inactive moderator.

Another idea: maybe instead of just a vacation checkbox, it should be a date/time field that lets each moderator set an "I'll be back on" date, with "Off" and "Never" both being available choices.

Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Auto-responder for group owners/moderators, does it exist?

Christopher Hallsworth <challsworth2@...>
 

Well, it could be set up on a pwer owner basis? I know groups.io currently can distinguish who is owner, who is moderator and who is member, so you could set up an autoresponder for the main owner, but not for the other owners or moderators. So yes, I'm thinking a per owner setting could be implemented.

On 15 Nov 2016, at 21:43, Mark Fletcher <markf@corp.groups.io> wrote:

Hi Chris,

On Sun, Nov 6, 2016 at 11:36 PM, Christopher Hallsworth <challsworth2@icloud.com> wrote:

The subject line says it all. So is there a way to set up auto-responders for group owners and or moderators? For example, say one or more owners and or moderators are away on vacation and cannot access email, an auto-responder could be set up to notify either the entire group or its individual members that the owners and or moderators is or are away and will approve your request on a given date or when they return home and regain access to email. If not, then just a suggestion but could this be implemented in the not too distant future?

We don't currently have that feature. How would you want it to work in a situation where a group has more than one moderator?

Thanks,
Mark


locked Re: Add ability to report or flag a post #suggestion

 

Mark,

For these notifications, I'm guessing that there should be a new
notification checkbox for mods/owners to opt-in/out of these?
Yes, in groups with multiple mods it is reasonable to imagine that only some of them would handle these.

Too, once there is a notification overhaul for the web interface some mods may prefer to see these notices there rather than get them by email.


A possible pair of radio buttons for the flag dialog itself: whether to report the problem to the group mods or to Groups.io support. That might suit a distinction between reporting a group rule violation versus a Groups.io TOS violation. Assuming you'd be willing to have such a thing.

In Y!Groups Photos section (but oddly, not messages or other sections that I recall) there's a Report Photo function whose icon is a red flag. It lets the user know that his/her email address will be included in the report (and displays the address), has a 200 character max text box, and the "Report to" radio buttons:

o Moderator

I think this content isn't appropriate for our Group. This includes
rants and insulting other group members. The Group owner and/or
moderator is responsible for maintaining their community and can
address these issues.

o Yahoo

I think this violates the Terms of Service. This includes : harm to
minors, violence or threats, harassment or privacy invasion,
impersonation or misrepresentation, fraud or phishing


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Add ability to report or flag a post #suggestion

Maria
 

I'd add that rather than "flag" it should be "report" as "flag" may be misinterpreted as "bookmark" or "favorite".

I think having pre-set reasons that a group can pre-define is great - but also an "other" for anything not pre-defined.

But I am fine for a plain text feature the user can just write something in to, too.

Also - it should be clear that when you report something you are not doing so anonymously; that the mods/owners will know that it came from you.

Maria

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