Date   

locked Re: keep history available for members who left #suggestion

Maria
 

On Fri, Aug 19, 2016 at 04:05 pm, J_catlady wrote:
On Fri, Aug 19, 2016 at 01:09 pm, Shal Farley wrote:
the idea of keeping a list of Former Members

LOVE this idea. It would be really convenient, with all the info that Shal outlines here. I would like, however, to be able to cull (remove members from) that list if and when it starts to bog down (or other reasons). 

 As do I, especially if it ties in to what Mark mentioned in the mid year roadmap:

https://groups.io/g/beta/message/8656?p=,,,20,1,0,0

"Ability to deactivate members instead of removing them"

Maria



locked Re: keep history available for members who left #suggestion

 

On Fri, Aug 19, 2016 at 01:09 pm, Shal Farley wrote:
the idea of keeping a list of Former Members

LOVE this idea. It would be really convenient, with all the info that Shal outlines here. I would like, however, to be able to cull (remove members from) that list if and when it starts to bog down (or other reasons). 
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: keep history available for members who left #suggestion

 

On Fri, Aug 19, 2016 at 12:22 pm, Mark Fletcher wrote:
Is there anything else you're looking for

No, I just wanted to know whether we could already easily find the information, rather than you having to provide another means to get it. And I was hoping to still get the profile in addition to the info. 
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: FBL turned on for aol.com members

 

Shal et al,

On Fri, Aug 19, 2016 at 1:08 PM, Shal Farley <shals2nd@...> wrote:

I haven't heard from any, and haven't seen the "Dear John" message you send them, but if it doesn't I think it should make very clear that your action was taken at AOL's request - that AOL told Groups.io that he/she (the unsubscribed person) had marked group messages as spam.


Here's the notification. Please let me know if you have suggestions for improvements:

Hello,

Because you have marked one or more messages from {{.Group.Emai}} as spam, you have been automatically removed from the group. You will receive no more emails from that group. If this was a mistake, you can resume your subscription within the next 3 days by clicking the following link:

{{Resub Link}}

Groups.io offers several options for controlling how much and what types of emails to receive. See this Help Center article for more information:



Cheers,
The Groups.io Team


locked Re: Bounce-track the You have been added message #suggestion

 

On Thu, Aug 18, 2016 at 7:17 PM, Shal Farley <shals2nd@...> wrote:

J isn't the only one having déjà vu. I finally found it while looking for something else: this one turns out to be a bump of #3444 from last year.

https://groups.io/g/beta/message/3444


We are now tracking bounces on both direct add notifications as well as posts to subscribers (ie. Send Message on the Action menu in the Members page).

Thanks,
Mark 


locked Status update request (1) Multiple profiles; (2) Anonymous groups

Jennifer Christian
 

Hi, all -

Has there been any substantial development progress made or a revised forecast for availability of these two items: 

(1) Multiple profiles, so users can vary the facts they reveal about them to groups focused on various topics

(2) Anonymous groups?

Again, my understanding of the anonymous groups are that:

  • At the time of group set-up, owner selects an option to keep all members identities' private when the group is set up --it is NOT at the member's option.
  • No direct reply member to member is possible -- ALL replies go to the group as a whole (or to the moderators/owners).  
  • There is substitution or masking of members' entire email address in the "sent" field, message header, etc. 
  • The moderators will be responsible for assuring there is no ID data in the message text itself.

Mark had originally predicted that this functionality would be ready for testing in early September.  Wondering whether it has gotten onto a back burner given all the other development work in the interim.  Our own projects in this arena are on a back burner, waiting.

Cordially,

Jennifer Christian


locked Re: FBL turned on for aol.com members

 

Mark,

Please let me know if you hear from members who have been unsubscribed
this way who claim they have not marked any messages as spam. One
question to ask them is to look in their spam folders to see if any
messages from us are in there inadvertently. Also, I'm open to
suggestions for ways to improve this system.
I haven't heard from any, and haven't seen the "Dear John" message you send them, but if it doesn't I think it should make very clear that your action was taken at AOL's request - that AOL told Groups.io that he/she (the unsubscribed person) had marked group messages as spam.

You could elaborate a bit further and suggest that if they find this happening repeatedly that they should contact AOL about the how and why of these reports.

-- Shal


locked Re: keep history available for members who left #suggestion

 

Mark,

Is there anything else you're looking for?
I was thinking in terms of retaining a static copy of their Subscription page.

That would be particularly of interest if there are any entries in their Activity History which are not also present in the group's logs. I hope there aren't any, but for all the same reasons you provide this per-member log it could be convenient to see it for former members.

Access to the former member's Email Delivery History might also be useful, especially in the case where they were unsubscribed automatically due to expiration of the bounce mechanism. Or maybe by operation of the FBL.

Access to their +owner Messages and Notes might also be of interest. For example, in discussing with other moderators why this member was removed or banned.

Which naturally leads to the idea of keeping a list of Former Members, adding to our collection of Members, Bouncing, Banned, and Pending.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Footer for messages sent via Actions menu in Members list #suggestion

 

On Sat, Aug 13, 2016 at 3:40 PM, Shal Farley <shals2nd@...> wrote:

I noticed recently that when I (a moderator) send a message to one or more members via the Actions menu in the Members list that the message does not include any of the usual footer info for the group.

Messages sent through the post to sub interface now include footers.

Thanks,
Mark 


locked Re: Gaps in message numbering

Sharon Villines
 

Thanks!

On Aug 19, 2016, at 3:20 PM, Mark Fletcher <markf@corp.groups.io> wrote:

Hi Sharon,

On Fri, Aug 19, 2016 at 10:38 AM, Sharon Villines <sharon@sharonvillines.com> wrote:

Just thinking about placeholder messages makes me queasy. People want to see their messages posted as soon as they send them.

Placeholders are just an internal bookkeeping thing. You never see them and they don't delay messages at all.

Cheers,
Mark


locked Re: keep history available for members who left #suggestion

 

On Wed, Aug 17, 2016 at 12:20 PM, J_catlady <j.olivia.catlady@...> wrote:

Sounds like that might be good enough. 

What happens if the person has a Groups.io profile? Would we get this proposed "all activities" search, or would we get just their profile, as we get now? Is there a way to get both?

I suppose I could have it have a link to their profile.
 

Would the activities search give us anything beyond what we can get right now by doing our own activities search?

No, it'd be the same thing. Is there anything else you're looking for?

Thanks,
Mark 


locked Re: Gaps in message numbering

 

Hi Sharon,

On Fri, Aug 19, 2016 at 10:38 AM, Sharon Villines <sharon@...> wrote:

Just thinking about placeholder messages makes me queasy. People want to see their messages posted as soon as they send them.

Placeholders are just an internal bookkeeping thing. You never see them and they don't delay messages at all.

Cheers,
Mark 


locked Re: Gaps in message numbering

Sharon Villines
 

On Aug 19, 2016, at 1:28 PM, Mark Fletcher <markf@corp.groups.io> wrote:

I've been contemplating getting rid of placeholder messages. I'm not sure how much they benefit us when threading messages, especially since I added code that matches subject lines last year. But I have not had a chance to look at it more in depth.
I’m a newbie to groups.io considering moving a 3,000 member list plus archives to groups.io.

Just thinking about placeholder messages makes me queasy. People want to see their messages posted as soon as they send them. If the subject matches something else, fine. But there is no expectation of them matching anything. It would just delay posting.

Sharon.
----
TakomaDC@yahoogroups.com

Where Everyone Trims Their Tails,
Smothers Flames, Ignores Trolls, and
Never Sends Private Messages to the List.


locked Re: FBL turned on for aol.com members

Sharon Villines
 

I don’t have any better advice on AOL but the information is that AOL is a problem for all the lists I’ve moderated (a lot) and it is on the AOL side. They do odd things with list messages. I think to reduce the load on their server receiving so many copies of the same message. One list I was on — not a Yahoo or Google group — the subscribers had to go to an AOL site to read the messages. They refused to distribute them.

Sharon.

On Aug 19, 2016, at 1:16 PM, J_catlady <j.olivia.catlady@gmail.com> wrote:

Mark,

I don't know what the upshot is here, and what we should do in general regarding our AOL members. I just sent you an email this morning (I also cc'd Shal, since we'd been discussing this in GMF and it was getting complicated) showing that messages between my group's +owner address and a pending AOL member, *in both directions*, were not getting through. Since this incident (and similar ones) I have started to advise my group members not to use an AOL address for Groups.io groups. Do you have any better advice? I don't really understand what you've implemented and how it will affect AOL members at this point. I also have a couple of AOL members who still have not taken the advice and who are showing intermittent email delivery failures...

Thanks.
--
J


Messages are the sole opinion of the author.

I wish I could shut up, but I can't, and I won't. - Desmond Tutu



locked Re: FBL turned on for aol.com members

 

Agree, Jim. AOL is an anachronism and so is EarthLink. I'd be happy if they both just went away.;)

Sent from my iPhone

On Aug 19, 2016, at 10:38 AM, Jim Poston <poston@vch-nv.us> wrote:

On 19 Aug 2016 at 10:16, J_catlady wrote:

I have started to advise my group members not to use an AOL address for
Groups.io groups.
Good advice, in general.

AOL was usefully for non-tech savvy folks to get online in the 80s. Now it
duplicates efforts of many other companies w/o additional benefits. It's
overzealous in "protecting" customers and is unresponsive on false
positives.

OTOH, those policies might become even more pervasive when Verizon
takes over Yahoo too.

--
Jim
Poston@vch-nv.us

<< He's not a dog! He's a 'Canine-American!' >>



--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: FBL turned on for aol.com members

 

On 19 Aug 2016 at 10:16, J_catlady wrote:

I have started to advise my group members not to use an AOL address for
Groups.io groups.
Good advice, in general.

AOL was usefully for non-tech savvy folks to get online in the 80s. Now it
duplicates efforts of many other companies w/o additional benefits. It's
overzealous in "protecting" customers and is unresponsive on false
positives.

OTOH, those policies might become even more pervasive when Verizon
takes over Yahoo too.

--
Jim
Poston@vch-nv.us

<< He's not a dog! He's a 'Canine-American!' >>


locked Re: Gaps in message numbering

 

Lena,

This is caused by how we (currently) do message threading. When we get a message, we look at the References header. For message ids in the references header that do not match messages we already have, we create placeholder messages in the database, in anticipation of receiving those messages at some point (we're assuming messages have been delivered out of order). Each placeholder message takes a message number. We also do this so that we're better able to match messages to specific threads.

So my guess is that one of the messages you approved had a lot of references, which, in the test group, did not match any existing messages, which caused the creation of a bunch of placeholder messages. 

I've been contemplating getting rid of placeholder messages. I'm not sure how much they benefit us when threading messages, especially since I added code that matches subject lines last year. But I have not had a chance to look at it more in depth.

Thanks,
Mark

On Fri, Aug 19, 2016 at 2:30 AM, Лена <Lena@...> wrote:
My group is fully moderated. Today at some point of time
there were 3 pending messages. I approved them via email.
They got numbers 77513, 77514, 77516.
On my test group the first message got number 1, the second
number 13. It's not a problem, just something strange.





locked Re: FBL turned on for aol.com members

 

Mark,

I don't know what the upshot is here, and what we should do in general regarding our AOL members. I just sent you an email this morning (I also cc'd Shal, since we'd been discussing this in GMF and it was getting complicated) showing that messages between my group's +owner address and a pending AOL member, *in both directions*, were not getting through. Since this incident (and similar ones) I have started to advise my group members not to use an AOL address for Groups.io groups. Do you have any better advice? I don't really understand what you've implemented and how it will affect AOL members at this point. I also have a couple of AOL members who still have not taken the advice and who are showing intermittent email delivery failures...

Thanks.
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Question from one of my members:

weebeequilting <weebee.1@...>
 

Sorry--I forgot to paste in the information:


Hi Janice,

 

I do receive the full Digest. When I hover over a Topic I see a path address which will change with each message.

I have Verizon Fios but did have Time Warner which acted the same.  I normally use Microsoft Edge or Microsoft Internet Explorer with Windows 10 on a PC, not a Iphone.  I have also tried Google Chrome and Firefox with no change.

 

Thanks,

Tom


locked Re: Question from one of my members:

weebeequilting <weebee.1@...>
 

Mark,

This is the additional information my member sent me.


Janice

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