Date   

locked Re: Question from one of my members:

weebeequilting <weebee.1@...>
 

Mark,

This is the additional information my member sent me.


Janice


locked FBL turned on for aol.com members

 

All,

FBL stands for feedback loop, a system that some large email providers (mainly aol, yahoo and msn, but not Google) have set up so that we can receive reports when their members mark emails as spam. The assumption is that we will unsubscribe these people.

The way we deal with these reports is the same as when someone clicks an unsubscribe link in a message footer. We unsubscribe them, and send a notice to them with a resubscribe link that's valid for 3 days.

I turned the system completely off last year because I was receiving reports from people who were being unsubscribed but claimed that they weren't marking emails as spam. I have no direct interactions with people involved in email at AOL/Yahoo/MSN, but I fear that us not acting on these reports may be the cause of delivery issues with these companies. It appears that AOL is partially blocking us right now, for example, even though they list us as having a good reputation.

I looked at the logs for FBL reports from AOL users. Over the past day, for one AOL user, we received 166 FBL reports.

So I've turned FBL processing back on for AOL users. And at some point I'll turn it on for the others. 

Please let me know if you hear from members who have been unsubscribed this way who claim they have not marked any messages as spam. One question to ask them is to look in their spam folders to see if any messages from us are in there inadvertently. Also, I'm open to suggestions for ways to improve this system.

Thanks,
Mark


locked Re: Moderator notice when subscriber's email bounces #suggestion

 

Thirded, and deja-vu:

As for bouncing, I'd love an email notification, as well. Currently, I think there are just activity log entries (general and the member).
J

https://groups.io/g/beta/message/7401?p=,,,20,1,0,0


--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Gaps in message numbering

 

My group is fully moderated. Today at some point of time
there were 3 pending messages. I approved them via email.
They got numbers 77513, 77514, 77516.
On my test group the first message got number 1, the second
number 13. It's not a problem, just something strange.


locked Re: Moderator notice when subscriber's email bounces #suggestion

Maria
 

second this, but in my case, I'd really love the option to receive it as an in interface web notification so my email client is not flooded with bounce notices.

Thank you

Maria


locked Re: Moderator notice when subscriber's email bounces #suggestion

 

Hi,
I would like to second this, especially combined with looking at email
provider blockade.
Cheers,
Joseph

-----Original Message-----
From: beta@groups.io [mailto:beta@groups.io] On Behalf Of Shal Farley
Sent: Friday, August 19, 2016 2:03 AM
To: beta@groups.io
Subject: [beta] Moderator notice when subscriber's email bounces #bouncing
#notifications #suggestion

Mark,

As a moderator I wish I could elect to receive email notification when a
subscriber is moved to the Bouncing list. And maybe also (again) if they
transition from Bouncing to Bounced.

I wouldn't choose this on all my groups, but I try to shepherd my PTA group
subscribers more than usual, as they paid for the privilege of joining the
PTA, and having also signed up for the list subscription I feel I owe them
(and the PTA) the extra effort.

This came up in a question on GMF@ about handling bouncing members, so I
thank Anita there for giving me the round tuit to write this.

Please consider this also bump for the long-awaited notification overhaul,
since I'm sure some moderators who work primarily through the web interface
would like to have a convenient notification too.

Yes, I know I can learn of recently bounced subscribers via the Activity
Log, but having to periodically make the rounds of checking things like that
is a real drag, and more so the more groups one manages.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Moderator notice when subscriber's email bounces #suggestion

 

Mark,

As a moderator I wish I could elect to receive email notification when a subscriber is moved to the Bouncing list. And maybe also (again) if they transition from Bouncing to Bounced.

I wouldn't choose this on all my groups, but I try to shepherd my PTA group subscribers more than usual, as they paid for the privilege of joining the PTA, and having also signed up for the list subscription I feel I owe them (and the PTA) the extra effort.

This came up in a question on GMF@ about handling bouncing members, so I thank Anita there for giving me the round tuit to write this.

Please consider this also bump for the long-awaited notification overhaul, since I'm sure some moderators who work primarily through the web interface would like to have a convenient notification too.

Yes, I know I can learn of recently bounced subscribers via the Activity Log, but having to periodically make the rounds of checking things like that is a real drag, and more so the more groups one manages.


Shal
https://groups.io/g/Group_Help
https://groups.io/g/GroupManagersForum


locked Re: Bounce-track the You have been added message #suggestion

 

Mark,

J isn't the only one having déjà vu. I finally found it while looking for something else: this one turns out to be a bump of #3444 from last year.
https://groups.io/g/beta/message/3444

Shal


locked log owner messages to members #suggestion

 

I'm having deja-vu that I might have suggested this in the past: I sent an owner message this morning and I don't see it logged anywhere. I did bcc myself and received the bcc so I know I sent it. However, I think there should be record of this in the logs, and I don't see one anywhere. I could be missing it, but if not, it would be helpful if this could be added, as a permanent record. (The "owner messages" in the member's page shows "no messages," but as I understand it, this record is only for messages FROM the member to the owners. If owner messages to the member are supposed to be logged there, then I will report a bug.)

Thanks.
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Question from one of my members:

 

HI Janice,

Is this referring to a full featured/HTML digest message being viewed in a webmail client? If so, which email provider is it?

Thanks,
Mark

On Wed, Aug 17, 2016 at 4:40 PM, weebeequilting <weebee.1@...> wrote:

I received this message this morning from one of my members:


I am not sure if others are experiencing this but it appears that after a Microsoft Edge update a while back I can no longer click on a message item in the posted Emails and jump to that item.  I must scroll down.  Don't know why, possibly a setting was changed in my program.


I wrote back and asked him to identify the device he is using.  He wrote back and said:  I am using a PC Windows 10.  It used to work with my PC I don't know what changed.


Is there any information I can pass along to him regarding this change?  Thanks.


Janice B

AZ



locked Re: Fix link box?

LeeAnne
 

Found another incident of weird links:

This is the message on line:

The same message in Daily Digest:

Odd that "20Onyx" breaks over to the next line when clearly there is enough space?

Link to message online: 

https://ecir.groups.io/g/main/message/201029 


--

-LeeAnne

ECIR Archivist


locked Re: Change presentation for Subgroups #suggestion

Ro
 

100 percent agree. Why have a sub group link to click if you dont have any?


I dont find the admin drop down cumbersome, only two clicks to get where you want to go, one more than before, and one doesnt have to search thru all the headings to find admin stuff


Ro

with Sally and Silk waiting at their feed dishes, and Handy, Feliz &  Police Kitty patrolling in the Great Beyond.





From: beta@groups.io <beta@groups.io> on behalf of JohnF via Groups.io <johnf1686@...>
Sent: Wednesday, August 17, 2016 4:45 PM
To: beta@groups.io
Subject: Re: [beta] Change presentation for Subgroups #wishlist #suggestion
 
I would suggest that if the group has no subgroups, then the side menu bar item should not appear.  At least not for ordinary members.

I'm also thinking there's likely a better way to present them, but I don't have any new ideas at the moment.

JohnF




locked Re: Separate Admin Menu options from member menu options #suggestion

 

I notice that below "Admin," the word "Integrations" sticks out to the left. It always makes me think it defines the boundary of the Admin items. Could it be shifted right so that it lines up with the rest?
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Change presentation for Subgroups #suggestion

Maria
 

Some other ideas to address the issues raised re: making subgroup activity more visible (especially for web only users):

- the subgroup menu could have a number (as drafts and pending do) if there are new messages in sub-groups you are subscribed to which you haven't checked out since your last login? Or in past 7 days? Or another variable - and of course all the usual issues with how to decide what's "new" to someone apply.. but it could just be an indicator, perhaps not perfect science. Maybe it could just be an icon to signal activity exists since your last login - nothing numerical.

- The subgroup listing of subgroups you are subscribed to could have the one with most recent activity on top - so they change order based on recent activity, or change color if you haven't clicked on them ( or vice versa), like the browser does with messages (grey/blue).

- The most recent topic/s or message/s could be shown under the listing for each sub-group so that you see a snippet and get a sense of what's going on in there.

- When/ If there is a notification overhaul: activity in a sub-group could be something one could opt in to being notified of as an in browser notification. FB does this when you don't log in for a while to tell you "what's going on". While they send that via email- if you allow them to - it could perhaps just be something within the web interface via a notifications area. Again - the usual problem of how to decide what's recent, and what's new exist - but it's something that may help make activity within sub-groups more dynamically represented to users who may otherwise not check them?

Just some thoughts.

Maria



locked Re: Separate Admin Menu options from member menu options #suggestion

 

Yes, remembering it's expanded would be great. Thanks.
--
J

Messages are the sole opinion of the author. 

I wish I could shut up, but I can't, and I won't. - Desmond Tutu


locked Re: Change presentation for Subgroups #suggestion

 

I would suggest that if the group has no subgroups, then the side menu bar item should not appear. At least not for ordinary members.

I'm also thinking there's likely a better way to present them, but I don't have any new ideas at the moment.

JohnF


locked Question from one of my members:

weebeequilting <weebee.1@...>
 

I received this message this morning from one of my members:


I am not sure if others are experiencing this but it appears that after a Microsoft Edge update a while back I can no longer click on a message item in the posted Emails and jump to that item.  I must scroll down.  Don't know why, possibly a setting was changed in my program.


I wrote back and asked him to identify the device he is using.  He wrote back and said:  I am using a PC Windows 10.  It used to work with my PC I don't know what changed.


Is there any information I can pass along to him regarding this change?  Thanks.


Janice B

AZ


locked Re: Separate Admin Menu options from member menu options #suggestion

 

On Wed, Aug 17, 2016 at 1:14 PM, J_catlady <j.olivia.catlady@...> wrote:

I think it's too much of a burden to place on group owners to have to do two clicks for everything they need to do as admins. The first thing I normally do when going into my group is to check on the activity log. That now takes two clicks.

If I make it remember whether you have expanded the Admin menu or not, would that address your concerns? 

I like the Admin menu, for the reasons stated in this thread, and think it makes the service better. But happy to tweak.


Thanks,
Mark 


locked Re: Change presentation for Subgroups #suggestion

 

On Wed, Aug 17, 2016 at 12:42 PM, Brian Vogel <britechguy@...> wrote:

I'd actually go a step further and have subgroups that one is subscribed to shown similarly to the example I posted from BleepingComputer.

Things hidden under controls simply don't often get attention.  Subgroups still remain substantially buried.

I see your point, but I'm not sure about adding them to the archives pages.. Let me ponder it a bit.

Thanks,
Mark 


locked Re: Change presentation for Subgroups #suggestion

 

On Wed, Aug 17, 2016 at 10:30 AM, HR Tech via Groups.io <m.conway11@...> wrote:
On Wed, Aug 17, 2016 at 10:21 am, Mark Fletcher wrote:
Subgroups are sorted by name and the ones you're not subscribed to are shown first

 Very cool! But I'd suggest having the ones you *are* subscribed to shown first and then the ones you are not subscribed to but that are available to apply to shown after.


Done!

Thanks,
Mark