locked Re: Downtime today


christopher hallsworth <challsworth2@...>
 

Hi Mark that is ok just one of those things I guess it's nice you inform us of the downtime, investigate and apologize. That's customer service in my opinion.

On 15 Aug 2015, at 07:56, Mark Fletcher <markf@corp.groups.io> wrote:

Hi All,

The site was down this evening; I'm still working to determine how long it was down for and the cause of the downtime. As of now everything is back up and functioning normally; no data was lost. I'm in Paris right now; the downtime occurred while I was asleep and I had my phone turned off. We're flying home later today.

I apologize for the downtime.

Thanks,
Mark

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