moderated Maybe slightly-rearrange the AccountConfirm message content? #suggestion


 

Hi Mark et al,

I suggest a simple and quick tweak. 

The current text for the account confirmation message is as such:


Hello,

Thank you for your interest in Groups.io. If you did not request or do not want to join Groups.io, please ignore this message.

If you only want to send and receive messages, reply to this email to confirm your email address and activate your membership.

  • Messages will be sent to you at 12345@...

If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:

<Confirm account>

Cheers,
The Groups.io Team


It looks a bit messy IMO; the way the text is currently formatted, especially with the single bullet where it is, could be argued that it can potentially imply to a non-savvy/knowledgeable person that email messages would be sent to them only if they wanted"If you only want to send and receive email messages".

Plus from a hierarchy POV, the email addy is the parent and the two options the children; the current visual implies no parent and just two slightly-dissonant siblings vying for attention.

I would suggest to slightly reformat by moving the email address up "one step" so it's on its own as the top of the hierarchy.  Optionally (since the website option is a superset of the email-only option) also slightly enhance the website option:

Modify
If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:
to something like this:
If you want to also be able to use the group [online/website] resources and be able to also read and reply to messages on the website, please click on the link below to confirm your email address (and activate your membership), plus set up a website password, and choose other group subscription or [website/account] settings:  (bolding here is only for clarification of proposed changes)

It now becomes:

Hello,

Thank you for your interest  ...............................


Messages will be sent to you at 12345@...  (bolded for HTML, not sure if we are sending out these notices as text-only)

  • If you only want to send and receive messages, reply to this email to confirm your email address and activate your membership.
  • If you want to also be able to use the group [online/website] resources and be able to also read and reply to messages on the website, please click on the link below to confirm your email address (and activate your membership), plus set up a website password, and choose other group subscription or website settings: <Confirm account>  (maybe bolded for emphasis)

Cheers,
The Groups.io Team


Alternatively, don't use the bullets, un-indent the two options and move to the left and use "- " text bullets instead.

I believe the proposed changes can give the message a less-ambiguous/more-precise and cleaner visual+meaning flow to the average user who (bothers to) read it.  The totally-totally-basic user will still visually "see" the same first option as before and still as easily do it as they would have done as before, so we are not messing with them at all; but even for them or for the more savvy-ish users who do bother/want to read the rest of the text and options, we are being a lot more explicit/helpful as to what it does.

Cheers,
Christos


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