moderated Re: Group Sponsorships #update


 

On Wed, Jan 13, 2021 at 12:07 PM Andy Wedge <andy_wedge@...> wrote:
On Wed, Jan 13, 2021 at 06:05 PM, Mark Fletcher wrote:
If a fee is paid solely by sponsorship reserves, you will not be sent a payment receipt, but you will still get an email notification.
Now might be a good time to reflect on and confirm what happens if insufficient sponsorship funds are 'in the bank' and there is no credit card on file so a group gets downgraded:

https://groups.io/helpcenter/ownersmanual/1/upgrading-or-downgrading-groups/downgrading-a-premium-or-enterprise-group


The same thing happens in that instance. An email goes out to mods saying that there's an overdue invoice and you get two weeks to pay the invoice (minus any remaining sponsorship fees) otherwise the group is automatically downgraded to basic/free. There is no mechanism right now to automatically pay the invoice if additional sponsorship monies come in to cover it. 

Mark

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