moderated Event: Database loadbalancer failure #outage - Thursday, 23 July 2020 #outage #cal-invite


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Database loadbalancer failure #outage

When:
Thursday, 23 July 2020
8:11am to 8:15am
(UTC-07:00) America/Los Angeles

Description:

The site was down for approximately 4 minutes because the machine instance hosting a pgbouncer service froze up, limiting access to our main database. Rebooting the machine fixed the problem. Running multiple pgbouncer instances would prevent this in the future, although this is a rarely occurring issue.

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