moderated Increase engagement/help onboarding #suggestion


(Copied over from the Canny board)

Is there a message to members that we can have the system send DIRECTLY ( as a DM in their inbox - not in a digest/summary) and on a pre-defined schedule so that we can touch base with newbies in intervals - like :

  • after 1 week of joining
  • after 1 month of joining
  • etc

And is there a way for the system to “know” who is a new join and who is instead a “renewal/rejoin”?

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