moderated Need different nomenclature of the transfer queue

Bruce Bowman

We have people in GMF who are confusing "Step 3" in the transfer queue status (where it is counting down your group's position in the queue) with "Step 3" of the transfer instructions (where you are waiting for the transfer agent to accept your invitation).

Both of them involve lengthy delays where people have to be patient. It would be helpful to those of us trying to mitigate the anxiety of all this if progress through the queue was discussed in terms of "stages" instead of "steps." 


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