moderated Re: Bounced emails


Toby Kraft
 

The essence of the error is contained in these sections of the message:
This part is the text explanation:
--1553608364-eximdsn-1711883849
Content-type: text/plain; charset=us-ascii
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
  kasergames@groups.io
    host lb02.groups.io [173.255.221.194]
    SMTP error from remote mail server after RCPT TO:<kasergames@groups.io>:
    500 Invalid request

This part is the error message (delivery-status):
--1553608364-eximdsn-1711883849
Content-type: message/delivery-status
Reporting-MTA: dns; se3-lax1.servconfig.com
Action: failed
Final-Recipient: rfc822;kasergames@groups.io
Status: 5.0.0
Remote-MTA: dns; lb02.groups.io
Diagnostic-Code: smtp; 500 Invalid request
 
What it is saying is that server lb02.groups.io (Remote-MTA) rejected the message for kasergames@groups.io (Final-Recipient) with error "invalid request".

Since that appears to be a valid email address, this should be reported to support <at> groups.io so Mark can investigate.  He's very good at it, by the way.

Toby
 

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