moderated Re: Give group owners control over how subscriptions are processed #suggestion


Charlie McB
 

I'm not exactly sure I entirely understand the question.  If you're suggesting a feature whereby that owner could establish additional group-specific subscriber requirements (a web-based questionnaire, perhaps), that would be beyond what I was suggesting, and still may not address the issue at hand.

Along those lines I have found the "Pending Subscription" notice option to be very helpful.  For a neighborhood group, I use it to ask a potential subscriber to provide their full name and local street address.  When a person subscribes via email, they receive this message after they confirm their email address with GIO.  I like that process because it keeps it simple -- one step at a time.  However, the "subscribe via web" applicant sees a more complicated process, with the "please confirm" and "pending subscription" notices arriving at the same time, possibly creating confusion where it otherwise might be averted.  (Please forgive if I am creeping into the realm of design intent, which I was hoping to avoid.)

Based on recent comments to the GMF group there appear to be some owner/moderators who would like the "subscription via web" process to work the same way as "subscription via email" does now.  Personally, I'd prefer that a would-be subscriber be confirmed before they appear in my "pending" list.  At that point I'm happy to help them through the requirements of my own particular group.  Other owner/moderators may prefer the current design.  Hence the suggestion to provide a choice.

Thanks,

                     -- Charlie

On 10/21/18 5:40 PM, Michael Chopra wrote:
 hi. First of all, I don’t want to be accused of hijacking a thread. But could you not also say that group owners/moderators should be able to control what the member has to give when they subscribe? Essentially, what I’m saying is the owner or Moderators  could configure it so that other options have to be required in order to gain approval to the group.
Thanks.
From Michael.  

 

From: main@beta.groups.io on behalf of Charles M. Register <charlie.register@...>
Sent: Monday, October 22, 2018 10:33
To: main@beta.groups.io
Subject: [beta] Give group owners control over how subscriptions are processed #suggestion
 
Suggestion: Give group owners control over how subscriptions are processed

Background: When a person who is not already a Groups.io member sends a group subscription request via email (via groupname+subscribe@groups.io), they must confirm their email address before they are placed on the group's "pending approval" list.  This is typical listserv behavior expected by most owner/moderators.

However, if they subscribe through the "Apply for Membership" button on a group's web page, they are immediately placed on the group's "pending approval" list, and assigned a "NC" (not confirmed) tag.  This has caught some group owner/moderators unawares (myself included).

I understand from previous discussions that this process is by design.  I also understand that it is problematic for some group owner/moderators.  For one thing, it is too easy to approve an unconfirmed address, which is not good security practice.

Rather than reopen the debate about the merits of this process design, I suggest a possible enhancement that would serve as a workaround for those who find it problematic:

Specific Suggestion: Add a group configuration option that controls the "Apply for Membership" button.  This could have the following options:

1. Make the button work as it does now (default);
2. Make the button not show at all on the group's main page;
3. Make the button a "mailto" link directed to the groupname+subscribe address;
4. Make the button a link to an owner-supplied URL.

           -- Charlie


Join main@beta.groups.io to automatically receive all group messages.