locked Re: Welcome to beta
Since you pointed out that I had been the only one who reported this I did a little digging and found that I had received *two* welcome messages from groups.io that day, one at 2:03 PM which went to spam and a second at 2:09 PM which did not. A look at the headers reveals the likely cause:
---- Begin Headers ----
2:03 PM Welcome:
Authentication-Results: mx.aol.com; spf=temperror (aol.com: while processing the SPF record for groups.io we encountered a temporary error.) smtp.mailfrom=groups.io; dkim=pass (aol.com: email passed verification from the domain groups.io.) header.d=groups.io; X-AOL-REROUTE: YES x-aol-sid: 3039ac1afe625436ce051c65 X-AOL-IP: 184.108.40.206 X-AOL-SPF: domain : groups.io SPF : temperrorand
2:09 PM Welcome:
Authentication-Results: mx.aol.com; spf=pass (aol.com: the domain groups.io reports 220.127.116.11 as a permitted sender.) smtp.mailfrom=groups.io; dkim=pass (aol.com: email passed verification from the domain groups.io.) header.d=groups.io; x-aol-sid: 3039ac1ade825436cf06258a X-AOL-IP: 18.104.22.168 X-AOL-SPF: domain : groups.io SPF : pass---- End Headers ----
I am comfortable assuming this issue likely resolved itself and no further investigation should be required on your part.
Thanks for the speedy reply :-)
From: Mark Fletcher <email@example.com>
To: beta <firstname.lastname@example.org>
Sent: Wed, Oct 22, 2014 6:54 pm
Subject: Re: [beta] Re: Welcome to beta
On Wed, Oct 22, 2014 at 1:05 PM, CGrlgsby via GROUPS.IO <email@example.com> wrote:
Hmm.. I haven't heard of any other reports. We're set up to receive notification if anyone with an aol.com email address marks one of our emails as spam, and we haven't received any of those notifications. Perhaps it's an issue with us sending the email as text/html but it not containing any HTML. I'll look into it.